Dreams Sapphire Resort & Spa - All Inclusive

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Dreams Sapphire Resort & Spa - All Inclusive

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

Exterior
Premium bedding, down comforters, free minibar, in-room safe
Restaurant
Indoor wedding
Free toiletries, hair dryer, towels, soap

Overview of Dreams Sapphire Resort & Spa - All Inclusive

8.0

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Breakfast included

Explore the area

Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Popular LocationMoments Lobby Bar1 min walk
  • Popular LocationArrecife de Puerto Morelos National Park4 min walk
  • Popular LocationPuerto Morelos Beach13 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Preferred Club Master Suite Beach Front Swim Out King

  • 1040 sq ft
  • Beach view
  • Sleeps 3
  • 1 Twin Bed

Preferred Club Master Suite Ocean Front King

  • 1040 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

Preferred Club Junior Suite Beach Front Swim Out Double

  • 520 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Beach Front Swim Out King

  • 534 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Preferred Club Family Junior Suite Tropical View

  • 1040 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Junior Suite Tropical View

  • 1040 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Junior Suite Ocean Front Double

  • 520 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Governor Suite

  • 990 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds (Deluxe)

  • 520 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front King

  • 520 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Tropical View King

  • 520 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Junior Suite Tropical View Double

  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed (Deluxe)

  • 520 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deal of the Day Preferred

  • 520 sq ft
  • Sleeps 3
  • 2 Twin Beds

Preferred Club Junior Suite Tropical View Double

  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Junior Suite Tropical View King

  • 520 sq ft
  • Sleeps 2
  • 1 King Bed

Deal of the Day

  • 520 sq ft
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Puerto Morelos

Located in Puerto Morelos, Dreams Sapphire Resort & Spa - All Inclusive is on the beach. Moon Palace Golf Club and Puerto Morelos Reef are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Traveling with kids? Consider Xoximilco, or check out an event or a game at El Rey Polo Country Club. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Puerto Morelos Beach - 13 min walk
  • Crococun Zoo - 3 min drive
  • Puerto Morelos Town Square - 8 min drive
  • Puerto Morelos Reef - 8 min drive
  • Ojo de Agua Beach - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Portofino - 14 min walk
  • The Kitchen Table - 9 min walk
  • The Reef - 4 min walk
  • Fresca Bar - 9 min walk
  • La Petit Creperie - 7 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

Luxury all-inclusive resort on the waterfront
At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access, and 2 poolside bars. With a white sand beach, beach massages, and beach volleyball, this resort is the perfect place to soak up some sun. Treat yourself to a body scrub, a sports massage, or a facial at Dreams Spa by Pevonia, the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants. The gym offers yoga classes and fitness classes; other things to do include basketball, archery, and kayaking. In addition to a swim-up bar and a terrace, guests can connect to free WiFi in public areas.
Other perks at this resort include:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free bicycle rentals, 2 outdoor tennis courts, and babysitting (surcharge)
  • Games, a billiards/pool table, and 4 meeting rooms
  • Beach towels, ATM/banking services, and tour/ticket assistance
  • Guest reviews speak well of the family-friendly amenities, breakfast, and pool
Room features
All 488 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Free toiletries and hair dryers
  • 50-inch LED TVs with cable channels
  • Balconies, ceiling fans, and daily housekeeping

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Access to golf course
Golf green fees

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Sustainability

Sustainability practices

At least 10% of profits reinvested in community and sustainability
Comprehensive food waste policy
Vegan dining options
Vegetarian dining options
No plastic coffee stirrers
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free crib
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting (surcharge)
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (8,295 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (44 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Dreams Sapphire Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on Apr 18, 2024 start from CA $605.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Sapphire Resort & Spa - All Inclusive pet-friendly?

Yes, this resort allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

What time is check-in at Dreams Sapphire Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dreams Sapphire Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Sapphire Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Dreams Sapphire Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos resort is within a 15-minute walk of Arrecife de Puerto Morelos National Park and Puerto Morelos Beach. Petempich Bay and Ojo de Agua Beach are also within 3 mi (5 km).

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 455 out of 1001 reviews" "
Rating 8 - Good. 254 out of 1001 reviews" "
Rating 6 - Okay. 136 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 95 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and so was the property.
Stayed 4 nights in Mar 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, small but so much that it feels crowded . Great staff, great service, great food. If I had anything to say negatively would be that night life ends at 11. But that’s it. Loved our time there.
Stayed 7 nights in Mar 2024

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Great

10/10 Excellent

Cudberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well designed and staff very helpful and friendly. Especially the breakfast staff at the buffet. Ale Mendez was very accommodating to our needs. The accommodations for the wedding were excellent.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

Rafaelina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Almost everything in this hotel is average. It is important to mentioned that the hotel is under construction at the moment. The front desk lied about the very obvious construction and the noice around pool and dinning areas. The front desk was very unapologetic about it and decided to ignore my complaints about the very loud construction noice. However, most of the waiters were very friendly and humble. The entertainment was also very good and the spa experience was excellent.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kishen Das Kondabagilu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort for families with or without kids. Lot of sport amenities and 4-5 dining options. Make sure to carry a formal dress, as the Italian restaurant requires it. Very helpful staff. Free rides available for Playa Del Carmen.
Stayed 5 nights in Feb 2024

10/10 Excellent

Vijay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exallant service.Only problem was mosquitoes
Stayed 14 nights in Feb 2024

10/10 Excellent

Devraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Feb 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0