Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Mike from Phila, PA

Great hotel in walking distance to everything !!

Posted 4-Apr-2014
Couldn't have been more relaxed!! This was the second time I've stayed at mosquito beach in the past 4 months and will definitely be back soon!! Staff was great and courteous!!!
3 out of 5
by A verified traveller

Very trendy hip hotel with ALL night dance party

Posted 19-Mar-2014
We booked here for one night on our way down to Tulum. Our initial impression was great. Very urban, hipster hotel. The room was beautiful with a view of the water. Be warned - they do not provide bottled water. Every other hotel I've ever stayed at in Mexico has provided water. Here the water is in the mini fridge and ridiculously expensive. The beach is very eroded away and will likely vanish significantly this year given that all of their palm trees are tied together - not smart! Breakfast was tasty and included. The absolute worst part was the late night party at the beach club. We checked in and got a room directly adjacent to the beach club. I looked out my window and directly below my window a band was setting up a large drum set. Signs at the beach club indicated a party starting at 7pm that night. No one at the front desk mentioned anything about this. We wouldn't have minded a short party. The party and the band started at 8pm and went until after midnight. The music was amped and so loud in our room even with all of the windows closed. We were exhausted from getting up at 4am to travel and just couldn't sleep - completely miserable and unacceptable that no one said anything to us. It's ridiculous to have something like that right inside your hotel where your guests can't get away from it - during the day, fine but once the sun goes down - no way. Would definitely not return here just for that.
2 out of 5
by A verified traveller

Looks nice but terrible experience

Posted 18-Mar-2014
Very noisy we couldn t rest at all. The breakfeast años the service at the beach restaurant is really good but the hotel doesnt worth it. The room and bathroom are really dark, uncomfortable.
4 out of 5
Recommended
for Couples
by Frances from Minneapolis, MN

Spare, modern design, beachfront hotel

Posted 8-Mar-2014
Pros: Attractively designed, convenient location. Adults only.
Cons: Could have used some functional night stands, a flatter pillow and places to hang wet items.
Location: Great location. We walked everywhere and took the bus to the airport and Akumal. We also took the ferry to Cozumel.
Enjoyed our stay at this conveniently located beachfront hotel. Half a block from 5th avenue, and close to the bus and ferry, it was easy to get around. Room was spare, but attractively designed. There were a few mechanical issues with the door and toilet and needed more places to hang wet items. Staff was great, and we enjoyed breakfast steps from the ocean every morning on the terrace. Very comfortable double beds for beach lounging under the palms.
1 out of 5
by A verified traveller

Terrible hotel.

Posted 6-Mar-2014
Terrible hotel. Staff and service were extremely unhelpful. Room was loud and we asked to be changed and they kept stringing us along w/no intention to move us. Linens were a commodity. We didn't see a wash cloth or hand towel for days. When we continued to ask they looked like us like we had 2 heads. We ran out if toilet paper and took a day for them to replenish it. The staff almost laughed at us with their unsatisfactory responses. The beach is eroded away and they only have filthy beds to lay on. No beach chairs. Totally disgusting. I wouldn't recommend this place to my worse enemy.
5 out of 5
Recommended
for Everyone
by Jake from Virginia, Minnesota

Great Hotel and very friendly and efficient staff!

Posted 24-Feb-2014
Cons: I would have liked to spend more time down on the beach bar but to expensive. I think if the prices were better there would be more people there.
Nice place to stay in Playa. Right on the beach and centrally located. The staff there was very friendly and helpful. If there are any issues they are on it right away to make sure there are "No Problems" . The room was clean and the bed was awesome. The continental breakfast was OK. The bar and resturant were a bit pricey but the quality and service was excellent. Oh yea, and it's on the beach!
4 out of 5
Recommended
for Everyone
by Judy from Kelowna

Everything we needed with a good location.

Posted 22-Feb-2014
Pros: It was a quiet place where we could rest and relax and at the same time it is close to the amenities and excitement in Playa.
Location: Perfect beach location near the 5th Ave. stores and restaurants. Walk to the ferry to Cozumel and easy access to shuttle services and bus.
We enjoyed our stay at Mosquito Beach Hotel. The location is excellent.
4 out of 5
Recommended
for Everyone
by Alain from Calgary

Nice hotel in a great location!

Posted 19-Feb-2014
Pros: Great location in the hearth of Playa's tourist district and on the beach. The room was quiet and the breakfast buffet was great.
Cons: They could do away with the constant disco like music playing everywhere in the common areas of the facility.
Location: In the hearth of Play del Carmen tourist district, about 200 feet from 5 Ave but far enough to be quiet. We even got to run a 10k on 5th.
We booked the hotel on a recommendation from our travel advisor. She said is was a great location at a reasonable price. The hotel is right on the beach and at the center of Playa del Carmen's main action (a few hundred feet from 5th Ave). The room was comfortable but on the dark side with dark wood floors designed to take the sand and water abuse. There is a private beach where you can lounge on giant mattresses in the shade of palm trees. The beach is small and eroded, the swimming area has some rocks but mostly sand. Restaurant and bar service and food is excellent. The breakfast buffet was great. You have to watch your bill carefully, the hotel tried to charge us for an expensive water bottle even if we had not taken anything from the mini fridge.
4 out of 5
Recommended
for Everyone
by Karen from Indiana

Close to the action but just far enough away

Posted 8-Feb-2014
Pros: Can't beat the location!
Cons: Room brightness and bathroom lighting
Location: Ideal location. Close to any type of food you could want.
Breathtaking views and a great location. This hotel is ideally situated. The Gulf is only about 15 feet from the property! The rooms could use some updating, especially interior brightness. Try to get a room with a balcony. Restaurants and shopping are only a block away. If you want to make sure you get a beach towel, I would suggest you bring one from home. Also, wash cloths seem to be at a premium. We did not receive one until the third day! Pool is not heated.
2 out of 5
by guillermo from Guadalajara

Shame nice situated

Posted 3-Feb-2014
Pros: the Location
Cons: Change the administration of this beautiful place.
I had the largest and most expensive room available, but yet, bathroom is so small and inconvinient. Shower to small and no air extractor for example. Clean is not available. I found 3 cucarachas in my room and when I told the reception they just said it was "a city problem"!!!! The beach club wich is beautifully situated, is out of maintenence. Chairs for seating tables are always dirty and you don't want to use their restrooms. Waiters are the worst of playa del Carmen, period. It's a shame the beutiful location and design.