Riviera Maya, Quintana Roo Hotel Rooms at the Independent

This hotel is fairly new with modern and modest room decor and traditional common are decoration. The staff was very friendly and helpful. The rooftop pool area has a great view. Our bed was comfortable, there was a nice closet, a mini fridge, nice TV, nice mini split air conditioning, and a balcony which made the room airy. The stand up shower is nice, but the sliding door did not work perfectly. The location is definitely the best part! There is a juice bar right across the street, we had no problem with on street parking (although it is definitely limited), there is a small market across the street and a Mega (large supermarket with everything) at the intersection a block away, there are some fantastic taco joints across from the Mega (about a block up), and finally, it's a short walk (10min) to the more touristy high-end 5th avenue and beach access on the other side of first avenue.

This was our first trip to Mexico and we had a great time! Francesca and Roberto are fantastic people and gave us a lot of helpful info. English is not their first language as they are Italian, but Francesca did a great job :-) Their staff Jose and Aurora were always friendly and kept the place running well. Our room was cleaned every day and the air conditioning worked 100% (We went when it was 34degrees and 100% humidity lol) It's a few minutes out of town but a taxi will get you into town for 30-40 pesos and you'll appreciate the quiet location.

Our family spent a couple nights at Hotel Amarte. It was fabulous! The staff was so helpful. Always willing to help if anything was needed. The rooms were affordable and very well kept. The only down side is the remoteness (if you consider that a down side) and the mosquitoes. It is a 5 minute drive to Puerto Morelos and 2 km from the beach in the jungle. Very nice grounds and I was told they are in the process of building a full spa on site. Can't wait to return to Hotel Amarte! Gracias!!

Great place..a real find and amazing value. They have started offering meals and fully inclusive I'd ask about them. The Dolphins, manatees, sea lions et all were fascinating and free to watch plus we had a quiet place to sunbathe and swim.

Beautiful location next to lagoon with plenty of activity options. One can snorkel, kayak, canoe and swim, etc. Dining places within the compound are nice but a bit on the expensive side. Within good driving distance of Akumal which is great for snorkeling.

Hotel renovations complete. Rooms are clean, beds comfortable, consistent internet access. We wanted small resort and thoroughly enjoyed simple amenities, quiet environment (no TVs blaring), no waits at restaurant. All staff were friendly and helpful. Varied menu at on-site restaurants, nice art gallery, easy access to snorkeling, fishing, diving activities that the Akumal Dive Center staff are happy to get you set up with. YalKu lagoon 1.75 mi north of hotel on walkable road (great route for daily run and also additional dining options along this route too). Beach gets crowded by noon as public access is nearby. Didn't really bother us other than the boomboxers who seem to presume we all want to listen to their music (happened once). Can walk south on beach for about 1.5 miles. New resorts going up and really are beach hogs, extending palapas to nearly the edge of the water. Nice beach walk none the less. Take The Collectivo for inexpensive ride down to Tulum or further points south.

All the staff at kids club and baby club are the best ! Luisa at the baby club is super with all the kids, Orion our concierge was very attentive ! this was our second vacation at this resort, and we plan to go back !

Can not recommend this hotel enough. The service/ staff / setting were al perfect. We had issues with our card on checking in and the hotel were so easy going about us paying a few days later. The barmaid Barbara manager Dan and lovely Silvina on reception were all wonderful as were staff in Ziggys!. So friendly and helpful and we will definitely come back.

We had a wonderful time at the Semilla. Beautiful room, fantastic breakfast, perfect location tucked away off the main busy street and really relaxing!

Wife and I stayed at Zamas one week in February. The cabana we were in was perfect for us - very few distractions (no internet, thank goodness). The bed had nettting all around to protect from mosquitos (there were a few bites on the calm nights, but it was windy most of the time and very few bugs in general). Our room was big and airy, but it is not like a hotel, more like a cabin - low light levels, and lots of wind blowing through. They cleaned our room every day, which was nice (lots of sand). Two nice hammocks on the porch. The beach there is great, though beaches down the road were nicer, and had better snorkeling. That being said, I would come to this location again. The restaurant at Zamas was great, and had bands almost every night. All the nearby restaurants were also just excellent. We had the most outstanding seafood at these places. The neighborhood was totally safe. Iguanas EVERYWHERE. LOVED it.