Iberostar Quetzal All Inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes are included.

All non-motorized water sports are included.

Water activities

• Kayaking
• Sailing
• Snorkeling
• Windsurfing

Land activities

• Fitness facilities
• Table tennis
• Tennis
• Volleyball

Lessons/classes/games

• Aerobics
• Language
• Water aerobics

The Iberostar Quetzal hotel, located right on the beach, is a tribute to the Mayan culture. The extensive Mayan heritage of the area of Playa del Carmen, on the Riviera Maya, provides guests an enjoyable vacation while being immersed in a unique world unknown to most. This city offers something for all tastes; its spectacular beaches, its famous Fifth Avenue that attracts thousands with its shops and restaurants, and its vibrant nightlife, all which make it irresistible. The Iberostar Quetzal hotel is situated only 5 minutes by car from downtown Playa del Carmen, on the Riviera Maya. This town, whose economy was based on fishing, has in recent years become a popular Mexican Caribbean destination.

The Iberostar Quetzal hotel offers guests a variety of the best international dishes with an emphasis on traditional Mexican cuisine. Every detail is taken care of in order to offer an authentic menu including tortilla soup, beef tacos and an exquisite tenderloin steak. The hotel also offers in-room dining service from 11:00AM to 11:00PM for comfortable and fast dining. From Japan to Mexico, the expert chefs of à la carte The Bonsai Restaurant bring the most exquisite of Japanese delicacies. The finest Asian dishes are served for dinner from 6:30PM to 10:30PM. Casual-elegant attire is required and gentlemen over the age of 12 must wear long pants and shirts with sleeves. Fruits, vegetables, salads, meats, fish and seafood are all served at Tropical Restaurant while a wide variety of rich desserts are sure to keep everyone satisfied. Table reservations for dinner at this à la carte restaurant are available for 6:30 PM to 10:30 PM seating. Casual-elegant attire is required. Tulum Restaurant is open from 7:00 AM to 10:00 AM for the breakfast buffet and from 6:30 PM to 10:00 PM for dinner. The Palapa Uxmal is a poolside restaurant at the hotel and serves an international buffet for continental breakfasts and tasty meals. Open from 7:00 AM to 4:00 PM. La Marimba Steak House Restaurant is a favorite for meat lovers. La Marimba offers the best cuts cooked to taste, broiled, grilled or barbecued. Reserve your table to enjoy the tastiest meat in the most comfortable way. Open from 6:30PM to 10:30PM. La Gondola Restaurant is dedicated to Italian cuisine for those who love pizza and pasta. Reserve your table for dinner at this à la carte restaurant open from 6:30 PM to 10:30 PM. Formal dress is required. Want to try our Mexican specialties? La Hacienda Restaurant is the place to be. Book your table for dinner at this à la carte restaurant open from 6:30 PM to 10:30 PM. Formal dress is required. Gentlemen over the age of 12 must wear long pants and shirts with sleeves. Cozumel Restaurant is open from 4:00 AM to 6:45 AM for continental breakfast, from 7:00 AM to 10:00 AM for a breakfast buffet, from 1:00 PM to 3:00 PM for lunch, and from 6:30 PM to 10:00 PM for dinner. Nighttime snacks are available from 11:00 PM to 4:00 AM. Snacks are served from 4:00 PM to 6:00PM every day. The Plaza Theater Bar is open from 5:00 PM to midnight. La Cascada Aqua Bar is open from 10:00 AM to 6:00 PM. The Kiosk Beach Bar is open from 10:00 AM to 7:00 PM. The Mask Discotheque is open from 11:00 PM to 3:00 PM and Tikal Lobby Bar is open from 9:00 AM to midnight.

The Iberostar Quetzal hotel offers many activities to choose from. The whole family will enjoy playing sports and the youngest of the family will love Lucy’s Club. Vacations are always a good time to relax and allow yourself to be pampered: the hotel's spa is the place to find that calm and get a massage, among other things. To top off the day, every night the hotel is filled with the lights and colors from its live performances. The Iberostar Quetzal hotel is designed for the whole family to enjoy: parents, teens and children. Therefore, the hotel offers a wide range of activities throughout the day so that guests can relax and enjoy themselves. The youngest have their own place; a Mini-Club for the children of the family. At Lucy’s Club, fun is guaranteed. Kids can watch movies, read or draw while making new friends to play with. Parents also have fun. There is a wide and varied program of activities at the Iberostar Quetzal hotel. The hotel offers entertaining sports activities and at night there’s a delightful schedule of live music performances. There is also time to relax at the spa where you can enjoy a massage, a facial treatment, a relaxing Turkish bath and the Jacuzzi. Keeping fit while having fun is possible with the sports activities offered by the Iberostar Quetzal hotel. Aquatic sports for those who love water action, yoga for those who want to exercise the mind, as well as archery and target practice tournaments, among others. The hotel facilities are equipped for sports like aerobics, cycling, beach volleyball, gymnastics, table tennis and tennis. It also has a gym equipped with everything you need. Water lovers can do water aerobics, go catamaran sailing and windsurfing. For an additional fee, the hotel also offers the possibility to enjoy the beaches and crystal clear Caribbean waters, diving or water skiing. Within the resort facilities there is a CDC Padi GOLD Palm Diving Center resort run by Dressel Divers International. Golf enthusiasts can enjoy the Iberostar Playa Paraíso Hotel Golf Club, located a few miles from the Iberostar Quetzal hotel where they can practice their best swing.

The All-Inclusive Iberostar Quetzal has a full-service spa featuring massage/treatment rooms, facials, body treatments, and beauty services.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for in-room wireless Internet: MXN 60 (for 30 minutes, rates may vary)
• Fee for wireless Internet in business center: MXN 156 (for 24 hours, rates may vary)
• Late check-out fee: MXN 100
• Babysitting/childcare fee: MXN 150 per hour, per child

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.