Ratings based on 235 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller
Pros: Staff was friendly and room was clean
Cons: Hot water iffy and music at hotel bar too loud at night
Location: Lots of restaurants, bars, and shops in vicinity of hotel - good location
Hotel is nice and in a good location, but avoid balcony rooms facing 10th Avenue since the hotel bar is open 24 hours and loud music plays throughout the night on weekends.
for Everyoneby cindy from B.C. Canada
Pros: Quiet, beautiful, down town Playa
Cons: Undergoing a change in ownership so....
Great place, under new management now.......
Recommendedby Louis and Cindy from Moncton nb canada
Posted 14-Nov-2013 on Hotels.com
Very good hotel overall, wee had a good week there clean and good service
by V from Houston
DO NOT GO HERE!Posted 30-Oct-2013
Worst hotel ever. If you enjoy cold showers then it may be tolerable. There is no hot water. The staff is unpleasant. They allowed a person to park behind my car, and didn't get their keys. We were stuck in the parking lot for hours. Waste of time and vacation. On top of that, the room is right next to the busy street, so you'll hear honking and loud noises outside your window all night long. Pay a little more and go some place else.
for Everyoneby Cris from Melbourne Australia
Great facilities and location for a great price !Posted 26-Oct-2013
Pros: It actually has a Hacienda appeal/layout. Location is great as well, hard to beat for the price!
Cons: Slight smell of mould n the room. Perhaps hard to fix, as the entire region is always humid.
Location: 3 small blocks from a beautiful beach. 1 block away from the promenade which has all the bars/restaurants/shops you will ever need.
Very pleased with service and overall feeling/appearance/presentation of hotel. Nice architecture - actually has a Hacienda feel to it. Sadly we could only stay one night.
Recommendedby Valerie from Houston
2 block from the beachPosted 8-Oct-2013 on Hotels.com
Great location one block from 5th avenue 2 block from the beach. Walking distance from ADO( bus station). The only reason I gave a 4 for condition is : the handle from the shower was broken.great and friendly staff
for Everyoneby Nudge from NY
Great location, everything is walking distance!Posted 29-Sep-2013
Pros: Friendly Staff, Good Manager, and Great Valets! Close to beach and shopping! Good music!
Cons: Hotel could use a makeover -- not for the picky. Need new beach towels.
Location: Already said the location is THE BEST! near beach, shopping, live music, bars and people-watching from the patio!
Staff eager to please! Room cool and large patio overlooking side street perfect for people watching. Had a little language barrier, but once they got it, it was taken care of! The pool was quiet and relaxing. Always clean. Beach is a quick walk, bar on beach had good live music. Shopping is a block away and with plenty of great shops -- Tequilla warehouse and Tequilla Bar must go to! Wear comfy shoes. Everything is negotiable.
for Familiesby Dr. Traveller from Toronto
nice, but over priced hotel.Posted 2-Sep-2013 on Hotels.com
everything is prety good except hotels restaurant food. try to eat out of hotel.
for Couplesby Dr. Traveller from Toronto
nice hotel. conveniently located.Posted 2-Sep-2013 on Hotels.com
my car was scratched during a vallet parking. so, check your car.
for Everyoneby A verified traveller
great hotel!!Posted 31-Aug-2013
Pros: the stuff very nice, in a center place close to everything
Location: great location
hotel in the center of all the main nightlife clubs and bar, but it's in a quiet place! you don't hear any nosie at night so the hotel is un a great place