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Hacienda Paradise Hotel

Ave 10 Entre Calle 20 Y 22, Playa del Carmen, QROO, 77710 Mexico

Central boutique hotel with pool & free wi-fi in Playa del Carmen

Ideal Location
In the city center, close to 5th avenue and Mamitas beach, this boutique hotel is located near the pier to Cozumel Island. In addition, a concierge service for sightseeing, excursions with multilingual guides. Show more
Restaurant, bar/lounge
Breakfast prepared with genuine organic and homemade products. In addition, other services offered are: a snack bar/lounge with "Mediterranean Caribbean" cuisine served by the pool.
large rooms, pool view
Rooms have a balcony or patio with garden or pool views and feature flat-screen TV with cable / satellite. Other services include complimentary wireless Internet access in all rooms and public areas. Hide

GUEST REVIEWS

out of 5

Expedia Guest Rating

of guests recommend

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TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 15/10/2013. The check-out date cannot be after 15/10/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Luxury Room - European Plan
  • One King Bed
  • Two Queen Beds
This room features views of the pool and courtyard from the comfort of a balcony. Get a good night's sleep with premium bedding, cotton linens, and blackout drapes/curtains. The ensuite bathroom has a shower with a rainfall showerhead, as well as complimentary toiletries and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the flat-panel television is offered for your entertainment. Request an in-room massage. A minibar is provided. Conveniences include a ceiling fan, a safe, and a direct-dial phone.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Property Amenities

Hacienda Paradise Boutique Hotel is an Italian managed property and offers a restaurant, a bar/lounge, and a poolside bar. High-speed wireless Internet access is complimentary. A comfortable and convenient airport shuttle service (on request-surcharge) is available to guests. This Playa del Carmen hotel also offers an outdoor pool, concierge services and multilingual staff. Hacienda Paradise Boutique Hotel is a smoke-free property

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Total number of rooms - 34
  • Multilingual staff
  • Air-conditioned public areas
  • Concierge services
  • Currency exchange
  • Dry cleaning/laundry service
  • Beach/pool umbrellas
  • Free Wi-Fi
  • On-site medical assistance available
  • Area shuttle (surcharge)
  • Express check-in
  • Luggage storage
  • Tour assistance
  • Laundry facilities
  • Number of floors - 2
  • ATM/banking
  • Patio
  • Smoke-free property
  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Television in lobby
  • Translation services
  • Designated smoking areas
  • Tours/ticket assistance
  • Internet point
  • Medical assistance available
  • Parking nearby
  • Parking nearby (surcharge)
  • Rooftop terrace
  • Poolside bar
  • Restaurant(s) in hotel
  • On-site car rental
  • Garden
  • Swimming pool - outdoor
  • Wheelchair accessible

Room Amenities

  • Cable/satellite television channels
  • Premium bedding
  • Balcony
  • Ceiling fan
  • Climate control
  • Air conditioning
  • Access via exterior corridors
  • Phone
  • Minibar
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • In-room massage available
  • Shower only
  • Rainfall showerhead
  • Desk
  • Window opens
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Free Wi-Fi
  • Dial-up Internet access (surcharge)
  • Cable television service
  • Soundproofed rooms
  • In-room safe
  • Wake-up calls
  • Makeup/shaving mirror
  • Iron/ironing board (on request)
  • Cribs/infant beds available
  • Non-smoking only
  • Flat-panel television
  • High-definition television
  • Individually furnished
  • Individually decorated
  • Courtyard view
  • Pool view

Rooms

Xperience Hotels - Hacienda Paradise Boutique Hotel offers 32 accommodations with air conditioning, flat screen TV with cable/satellite, mini-bar, hair dryers , safe (laptop size), iron and ironing boards ( on request). Each room is decorated in a Spanish colonial hacienda style. Beds are presented with high quality linen and mattresses that guarantees a high quality of sleep. The bathroom amenities include: double shower jet, magnifying mirror and complimentary organic toiletries. Rooms overlook the pool and garden except the standard. Guests can surf the Internet using free high-speed wireless access. Low-cost internet calls which allow substantial savings compared to roaming GSM phone. Therapeutic massages are available on request. Cleaning is done every day. The rooms are non smoking.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Roll-in shower
  • In-room accessibility

Dining

The restaurant serves "Casa Nostra" breakfast; a semi-buffet with homemade organic variants and peculiar dishes, beautifully presented representing Mexican and international cuisine (a’ la carte). The restaurant is located near the pool and features a bar. Room service is available during limited hours.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Water skiing nearby
  • Dock nearby
  • Windsurfing nearby
  • Whale-watching nearby
  • Boat launch nearby
  • Motor boating nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Volleyball nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Parasailing nearby
  • Helicopter/airplane tours nearby
  • Skydiving nearby
  • Fishing nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Scuba diving on site
  • Swimming on site

Spa

Hacienda Paradise Boutique Hotel has a therapeutic space where healing massages can be provided.

  • Body scrubs
  • Massages

Awards and Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There are no room charges for children 5 years old and younger who occupy the same room as their parents or guardians, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No onsite parking is available.
  • Pets accepted
  • Minimum check-in age is 18
  • Check-out time is noon
  • Resort fee charged at hotel/condo
  • Check-in time starts at 3 PM
  • Pet policy - dogs and cats only
  • Maximum number of pets per room 1
  • Pet maximum weight in kg is 10
  • Pet maximum weight in lb is 5
  • Caters to couples
  • Caters to families
  • No elevators
  • American Express
  • MasterCard
  • Visa
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Continental breakfast fee: MXN 65 per person (approximately)
    • Pet fee: MXN 200 per pet, per night plus MXN 200 one-time cleaning fee
    • Pet deposit: MXN 200 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
  • Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
    • Resort fee: MXN 26 per accommodation, per day
  • Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
    • Internet access property-wide
    • Use of pool
    • Beach towels
    • Use of in-room safe
    • In-room bottled water
  • We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Showing 1 - 10 results (of 37) · See more Hacienda Paradise Hotel reviews

Hacienda Paradise Hotel
4.3
out of 5
avg. guest rating

out of 37 reviews

Brad from Indianapolis, IN
5.0
out of 5

“Great staff Great bed Great hotel”

We loved the Hacienda Paradise. Front desk and breakfast staff were fantastic. Room was great, VERY comfortable bed. Good location just a bit away from busy Quinto Avenue. A bit of a walk to the beach, but not bad. Only downside was the construction next door, but the noise wasn't too bad in our room--not that we were there much during the day anyway. We would HIGHLY recommend and would stay there again.

Thomas from Bergen County, New Jersey
5.0
out of 5

“Can't wait to go back”

Hacienda Paradise Boutique Hotel was great place to stay and location was just right. I would def go back and stay in this hotel. Staff and rooms kept very clean and bathroom and AC had no problems.

Claire from Boston, MA
5.0
out of 5

“A wonderful personal experience post Cancun”

This place was a really nice change from the behemoth resorts in Cancun and the surrounding area. If you are looking for a comfortable, quality boutique hotel to be your launching point for the area, this is your place. We were a little disappointed at first that the hotel wasn't right in the heart of 5th Ave, but we soon realized it was much nicer to have a one block walk to the strip than being in the noise and bussel all the time. The staff were super nice and they soon recognize you, instead of just being another face in the lobby. Breakfast was good too - good choices for a free meal, even for a vegetarian!

Eileen from New Canaan, CT
5.0
out of 5

“"Great Choice in Playa"”

My husband and I recently returned from a great week at the Hacienda Paradise in Playa. The hotel is small and friendly, very clean, quiet and a great buy. Our room was on the garden level and we could sit out on our small terrace or on lounge chairs by the pool. The complimentary breakfast had many choices and was served until 10:45 AM. The neighborhood was great - just a short walk to the beach or 5th Ave with a choice of great places to eat, drink or both. We used the concierge service to book a tour and also the Karma Tour site for transport to and from the hotel. Our driver was waiting outside the terminal with name card readily visible. We hope to return next year for a longer stay!

chris from london
5.0
out of 5

“hotel boutique paradise”

thoroughly enjoyable week at this friendly hotel. staff go out of their way to make you feel comfortable and at home. only small drawback is that there is a nearly completed construction site next to the pool which can be noisy for a few hours a day. however despite this would still recommend this hotel due to excellent personnel and service.

franck from nice
5.0
out of 5

“hotel sympa”

raport qualite prix tres correct

Claudia from Washington, DC
5.0
out of 5

“Loved it!!”

Our room was large, comfortable and with great amenities. The staff was attentive and friendly. We had a very relaxing stay. The hotel is very close to 5th avenue but we never heard noise at night. The hotel grounds were well kept and intimate. I would definitely go back.

Curt
5.0
out of 5

“Best in class”

The Hacienda Paradise is tops in the type of hotel that it is. This is a comfortable property that is clean and the staff go out of their way to make your stay enjoyable.

Allison from Bloomington, IN
5.0
out of 5

“Convenience and cleanliness”

So close to everything! Nice clean room, bathroom was super hot (vented to outside), shower had little pressure and bring your own toiletries. I had bad hair the whole time due to both of these issues (not that it really mattered, I was at the beach most of the time). Really the best thing was the location, so easy to get everywhere yet not noisy or overrun. Right down the block from Yaxche, a must eat place!

Alexia from Denver, CO
5.0
out of 5

“A great place in Playa Del Carmen!”

This hotel was a wonderful surprise. We had never been to Playa Del Carmen and had no idea what to expect from the area, especially for the great price we got. We did have some trouble finding the hotel, there isn't very good signage on the the main street, but once we did it was like an oasis! The staff was so incredibly helpful and friendly, and we were able to have some complimentary coffee and water (which is GREAT) while we waited for our room. The rooms were beautiful and very comfortable, the best rooms we had during our two week trip! The location is on a busy street so there was a little traffic noise but it wasn't too loud and the location was excellent, close to the beach and main shopping area. Breakfast was included and delicious. Would highly recommend and would stay there again if I return

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Showing 1 - 10 results (of 37) · See more Hacienda Paradise Hotel reviews

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Hacienda Paradise Hotel

Ave 10 Entre Calle 20 Y 22 Playa del Carmen, QROO , 77710 Mexico

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Nearby Points of Interest

  • Mamitas Beach Club - 0.5 km / 0.3 mi
  • Pier Navega - 0.5 km / 0.3 mi
  • 28 de Julio Square - 0.6 km / 0.4 mi
  • Playa del Carmen Main Beach - 0.8 km / 0.5 mi
  • Playa del Carmen Maritime Terminal - 1.3 km / 0.8 mi
  • Playacar Golf Club - 2.8 km / 1.7 mi
  • Xplor Theme Park - 7 km / 4.4 mi
  • El Camaleon Golf Club - 7.5 km / 4.7 mi
  • Xcaret Eco Theme Park - 7.7 km / 4.8 mi
  • Xel-Ha Water Park - 45.8 km / 28.4 mi

Location Highlights

  • In shopping district
  • Medical center nearby
  • In city center
  • In business district
  • Water nearby
  • Full-service health spa nearby

The preferred airport for Hacienda Paradise Hotel is Cancun, Quintana Roo (CUN-Cancun Intl.) - 49.8 km / 31 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Playa del Carmen, Quintana Roo, Mexico: Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.

Hacienda Paradise Hotel

Ave 10 Entre Calle 20 Y 22 Playa del Carmen, QROO , 77710 Mexico

Most recent booking for this hotel: less than 13 hours ago.
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