Title: Grand Palladium Colonial Resort & Spa All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2802513&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Palladium Colonial Resort & Spa All Inclusive Travelers can unwind by the turquoise ocean or seek adventure with boat tours and basketball courts at this all-inclusive beachfront resort ## Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive ![5 outdoor pools, pool umbrellas, sun loungers - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/b3af352d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/66c55538.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach bar - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/81485435.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/d7c7f23d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/050684e7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on a private beach near Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive offers an unforgettable tropical getaway. Savor Mexican cuisine at La Adelita or unwind with a deep-tissue massage and hydrotherapy at the spa. With 6 outdoor pools, a children's pool with waterslide, Pilates classes and fitness classes to keep you active. ## Reviews 8.2 Very good ## Popular amenities - Hot tub - Breakfast included - All-inclusive ## Room options ### Check availability for these dates Tonight [Dec. 21 - Dec. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 31 of 31 rooms ### View all photos for Room Deluxe ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/8d0ef48d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 398 sq ft - Sleeps 1 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/c8465963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 1 ### View all photos for Suite Luxury ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/61b30260.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Luxury - 624 sq ft - Sleeps 1 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/cc1229f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 2 ### View all photos for Suite Luxury ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/bf3c81e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Luxury - 624 sq ft - Sleeps 2 ### View all photos for Room Deluxe ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/747a1fac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 398 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/134c646e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/b3559c99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 4 ### View all photos for Room Deluxe ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/364fa394.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 398 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/e5843dc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/06274025.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 4 ### View all photos for Room Deluxe ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/946da0c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 398 sq ft - Sleeps 4 ### View all photos for Deluxe Garden View ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/438a9212.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden View 7.6 Good 41 reviews ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Flat-screen TV Down duvet Blackout drapes/curtains Ceiling fan Bathrobes - 397 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Junior Suite Garden View ![32-inch flat-screen TV with cable channels, TV, pay movies](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/e0f9ecda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Garden View 7.6 Good 7 reviews ### Highlights Furnished balcony Private hot tub Air conditioning Free cribs/infant beds Flat-screen TV Sofa bed Down duvet Ceiling fan - 452 sq ft - Sleeps 4 - 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed ### View all photos for Romance Villa Suite Poolside ![Romance Villa Suite Poolside](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/cb3e1d6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romance Villa Suite Poolside ### Highlights Furnished balcony Private hot tub Air conditioning Flat-screen TV Down duvet Ceiling fan Blackout drapes/curtains Hair dryer - 629 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Single use Garden View ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/684c85bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single use Garden View 9.8 Exceptional 8 reviews ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Flat-screen TV Down duvet Blackout drapes/curtains Ceiling fan Bathrobes - 397 sq ft - Sleeps 1 - 2 Double Beds OR 1 King Bed ### View all photos for Deluxe Triple Garden View ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/438a9212.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Garden View 10.0 Exceptional 4 reviews ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Flat-screen TV Down duvet Blackout drapes/curtains Ceiling fan Bathrobes - 397 sq ft - Sleeps 3 - 1 King Bed OR 2 Double Beds ### View all photos for Junior Suite Poolside ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/51f73ef0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Poolside 8.6 Excellent 10 reviews ### Highlights Furnished balcony Private hot tub Air conditioning Free cribs/infant beds Flat-screen TV Down duvet Sofa bed Separate bedroom - 452 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed ### View all photos for Connecting Suite ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/be007722.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Connecting Suite ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains 2 bedrooms Ceiling fan Down duvet - 904 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed, 2 Double Sofa Beds and 2 Double Beds ### Junior Suite Garden View - Sleeps 3 ### Junior Suite Poolside - Sleeps 3 ### Deluxe Room With Garden View - Sleeps 3 ### Romance Villa Suite Poolside - Sleeps 2 ### Deluxe Room With Garden View - Sleeps 1 ### Connecting Suite - Sleeps 6 ### Deluxe Triple Room - Sleeps 3 ### View all photos for Suite Junior with Pool View ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/30bd4553.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Pool View - 452 sq ft - Sleeps 2 ### View all photos for Suite Junior with Pool View ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/4936ec5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Pool View - 452 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/d7d8f46a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 4 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/be512129.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/07e6e02f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.44375%2C-87.28847&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=G-TOlOR5jaxUM-liv_yUBCC7icM=) Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710 #### What's nearby - Cenote Azul \- 6 min drive \- 7.5 km - Cenote Cristalino \- 6 min drive \- 7.8 km - Ecopark Kantun Chi \- 7 min drive \- 8.5 km - Xpu-ha Beach \- 7 min drive \- 7.8 km - Puerto Aventuras Marina \- 9 min drive \- 11.7 km #### Getting around - Cancun Intl. Airport (CUN) - 67 min drive #### Restaurants - ‪Xtra Time Sport Bar - ‬1 min walk - ‪La Hacienda - ‬1 min walk - ‪Aurum (Lobby Bar) - ‬7 min walk - ‪Arrecifes - ‬5 min drive - ‪Helios Restaurant - ‬3 min drive ## About this property ### Grand Palladium Colonial Resort & Spa All Inclusive Luxury all-inclusive property near Puerto Aventuras Marina Located close to Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars, and a beach bar. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a massage, a body scrub, and a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include windsurfing, beach volleyball, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace. Other perks include: - 5 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers - Free self parking - Tennis courts, babysitting (surcharge), and meeting rooms - ATM/banking services, luggage storage, and a front-desk safe - Guest reviews speak highly of the helpful staff Room features All 425 rooms boast comforts such as 24-hour room service and furnished balconies, in addition to perks like laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Bathrooms with free toiletries and hair dryers - 32-inch flat-screen TVs with premium channels - Wardrobes/closets, coffee/tea makers, and ceiling fans ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included In-room minibar (all beverages included) Dining availability limited at one or more venues ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Kayaking Scuba-diving lessons Snorkeling Windsurfing ### Land activities Fitness facilities Miniature golf Soccer Tennis Volleyball ### Lessons/classes/games Aerobics ### Entertainment Onsite entertainment and activities Onsite live performances Theme parties ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/2000000/1450000/1449900/1449832/90068179.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Select White Sand Resort & Spa - All Inclusive Kantenah - 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Pool - Hot tub - Breakfast included 9.0 Wonderful 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=8717087&PinnedHotelID=8717087&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 swim-up bars - 4 restaurants - 8 bars/lounges - A beach bar - A coffee shop/cafe - A poolside bar - Couples/private dining ### Things to do - 5 hot tubs - 5 outdoor pools - Arcade/game room - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Evening entertainment - Fitness classes - Free children's club - Full-service spa - Games - Gym - Kayaking - Mini golf - Pilates classes - Playground - Racquetball/squash - Sauna - Segway rentals/tours - Shopping - Steam room - Tennis - Waterslide - Windsurfing - Yoga classes ### Family friendly - 5 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's games - Children's pool - Free children's club - Laundry facilities - Lifeguards on site - Mini golf - Playground - Waterslide ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 16 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Sauna - Spa open daily - Sports massages - Steam room - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 14 buildings - 3 floors - Banquet hall - Built in 2002 - Designated smoking areas (fines apply) - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: USD 2 per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Colonial Grand Palladium Colonial Palladium Grand Colonial Palladium Grand Palladium Colonial Resort All Inclusive Grand Palladium Colonial All Inclusive Kantenah Grand Palladium Colonial Resort Grand Palladium Colonial All Inclusive Grand Palladium Colonial Resort All Inclusive Kantenah Palladium Colonial Resort Palladium Grand Colonial Grand Palladium Colonial Resort Spa All Inclusive Pallaum Colonial Inclusive Ka Grand Palladium Colonial Resort & Spa All Inclusive Kantenah ## Frequently asked questions ### Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool? ### How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive? ### Is Grand Palladium Colonial Resort & Spa All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive? ### What time is check-out at Grand Palladium Colonial Resort & Spa All Inclusive? ### Are there all-inclusive benefits at Grand Palladium Colonial Resort & Spa All Inclusive? ### Where is Grand Palladium Colonial Resort & Spa All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Palladium Colonial Resort & Spa All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 8.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 464 8 - Good 293 6 - Okay 114 4 - Poor 66 2 - Terrible 66 ## Reviews ### 10/10 Excellent #### Cassidy Dec 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great stay here! The beach and views were absolutely beautiful, and there were lots of fun activities to choose from throughout the day. The resort was clean and well maintained, and the staff were super friendly and helpful. I also felt very safe the entire time, which made it easy to really relax and enjoy the stay. Would definitely recommend! ##### Cassidy Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### TATYANA Dec 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The breakfast had a lot of choices. Service was great. We spent most of the time near the sea. The beach is sandy and very good for a long walks ##### TATYANA Stayed 11 nights in Dec 2025 ### 8/10 Good #### Lawrence Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and spacious. ##### Lawrence Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Victor Reynaldo Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great, staff, amenities… this was a great vacation, if God let me I’m coming back to this paradise and thanks to Expedia we were upgraded to VIP, that was amazing. ##### Victor Reynaldo Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Kayla Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing stay! The resort is very safe, peaceful, and fun. There are many different dining options as well as several buffets. All of the staff were super friendly and treated us well. Our buildings concierges David and Cielo were incredibly helpful during our stay. They were able to answer all of our questions, as well has assisting us with different bookings. There are multiple pools on site and a beach as well. Our room was also very nice and the cleaning crew did an amazing job upkeeping it. There are also many actives and shows to enjoy as well. Thank you so much for making our stay great! ![](https://a.travel-assets.com/ugc/hotel-reviews/8478ef1b-275f-4711-a305-8bdc6290dc64-1765376860791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/68c90142-6006-4496-b270-b7577258b8f7-1765376859004.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c6219806-cad5-46f2-8a81-caf5517d4bc3-1765376854918.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c7248bc7-1f28-4f3d-add3-a3dd7e1e29cc-1765376857690.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kayla Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Mahendra Dec 16, 2025 Liked: Cleanliness, staff & service, amenities PRO- A very large resort that is very family & young kids friendly. Lots of food and pool activities for younger kids. The buffet has a smaller variety of options but each dish was well prepared. The resort is nature themed with local animals and vegetation surrounding each pathway. CON- the lack of lighting. Some of the walkways have no lighting at night. There is also a lack of activities at night adult guests with many of the bars closing at 6pm and opening at 10am.The transportation from one area to the next was slow at times. With many of the carts on the side with no drivers available. Highly recommended for families with young kinds or a carefree relaxed time. Not suited for guest looking for something to do after 8pm. ![](https://a.travel-assets.com/ugc/hotel-reviews/4bdb6b24-4df6-48c5-b4f6-65df4ee2fe72-1765906973573.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/accd1bed-aca3-491d-aa57-b197fc18f1a3-1765906973094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mahendra Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Filip Tomasz Dec 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our first time staying at the Grand Palladium, and we had a wonderful experience. My husband and I stayed at Kantenah, while our adult kids stayed at Colonial. It worked out perfectly- they were close to all the activities and entertainment, and we were just steps from the beach, which I absolutely love. This is definitely a resort we would return to. We enjoyed the food, the shows, and the overall atmosphere. My only suggestion would be to offer even more entertainment geared toward teenagers and young adults. The White Party was a huge hit for my sons (and for us!), and more events like that would be fantastic. I truly recommend this resort for all ages-everyone will find something to enjoy. And special kudos to the entire staff. I have zero complaints. Everyone worked incredibly hard and treated us wonderfully, allowing us to relax and feel completely taken care of throughout our vacation. ##### Filip Tomasz Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Juan Jul 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is great very clean the staff is amazing very friendly and always ready to help a lot of things to do for adults and kids ##### Juan Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Enrique Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I liked that everyone is very attentive ##### Enrique Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### David Christian Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The attentiveness of all staff in the restaurants and pools was amazing. The areas inside the buildings as well as outside were kept very clean. ##### David Christian Stayed 7 nights in Jul 2025 ### 8/10 Good #### Rose Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can say that the cleaness of the room was clean as often and neat. The staff were great from checking, guest services, to the dinning room and they were helpful to listen to your need and delivered. They were 2 agents that asign for expedia , David and ceilo were very good in what they do..I can conclude people and the family friebd were very frienldly.. one more thing in the future the hotel should provide transportation is a big resort.thank you. ##### Rose Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Aleigha May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an amazing time here! The staff are wonderful and the whole resort is so stunning! ##### Aleigha Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jo Allen Uson Jul 6, 2025 Liked: Cleanliness, property conditions & facilities Love the wildlife, quiet and eco friendly hotel. Food was amazing! It’s like a party every night. No boring hours ![](https://a.travel-assets.com/ugc/hotel-reviews/8a5a3807-968c-41ed-aaab-087a8b1ab411-1751830565144.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d2abd609-d27a-470b-9561-5aba5cbfff83-1751830566924.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/585465e8-6497-4db5-8e49-d7dc64d11ffb-1751830567448.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/56b657b3-c144-4da4-acd6-12a21601995d-1751830564362.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jo Allen Uson Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Grant May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and staff was very helpful. Food and drinks were good. ##### Grant Stayed 5 nights in May 2025 ### 10/10 Excellent #### Kenneth Gordon Apr 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place, great people, all-around wonderful resort. Facilities and restaurants were very good. Would recommend. ##### Kenneth Gordon Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Anushey Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our experience at the Grand Palladium Colonial Resort was absolutely perfect from start to finish. Upon arrival, we were pleasantly surprised with a complimentary upgrade thanks to booking through Expedia, which made our stay even more special. The resort itself is stunning—beautifully maintained grounds, spacious and comfortable rooms, and a wide variety of restaurants and activities to enjoy. Every staff member we encountered was welcoming, attentive, and made us feel at home throughout our stay. From the pools to the beach, everything exceeded expectations. The atmosphere was both relaxing and lively, offering the perfect balance whether you wanted to unwind or take part in activities. We couldn’t have asked for a better experience and will definitely be returning. Highly recommended to anyone considering a stay in the Riviera Maya! ##### Anushey Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Joanne Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay at the Grand Palladium. We booked Colonial but was bumped into Kantenah and VIP guests. Being VIP guests, we got access to exclusive restaurants and lounges and concierge service. David and Cielo, our concierges, are awesome. They are always a text message away. ##### Joanne Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Caroline Esther Mar 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property is so large and beautiful. The food was delicious and there is so many restaurants to choose from. The staff was friendly and I know i will definitely return! ##### Caroline Esther Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Mert Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wild animals roaming freely Quiet place ##### Mert Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Kim Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like everything about the property at Palladium Colonial. The room was always clean and bed was made every day. I have no complaints. Love the weather and food. ##### Kim Stayed 5 nights in Mar 2025 ### 8/10 Good #### Ludwig Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful beach and great service Huge resort with a beautiful beach and great service from all the people working there. Only downside is the quality of the food. Both the buffets and the A la carte restaurants. ##### Ludwig Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### NOLASCO Mar 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Upgraded stay to VIP guest in TRS Yucatán because of my Expedia membership and it’s absolutely phenomenal experience. Love the food, drinks, night entertainments and unbelievable service by staff. Been to Cancun and Riviera Maya 5x. The attention to details by staff here to make your stay unforgettable one is unmatched! We love this place!!! ##### NOLASCO Stayed 7 nights in Mar 2025 ### 6/10 Okay #### Shelly Jul 13, 2025 Disliked: Amenities, property conditions & facilities Staff was very friendly! Our only complaint about our stay was the air conditioning system. Ours did not work in our room and we even had an upgraded room and it was mid July so extremely hot in Mexico. We would complain to our butler several times but they didn’t jump to the needs of the air conditioner. ##### Shelly Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Renato Jun 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff and cleanliness ##### Renato Stayed 7 nights in May 2024 ### 8/10 Good #### EWA May 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property,great pools and wonderful beach very friendly stuff.My 4th trip to this resort. ##### EWA Stayed 3 nights in May 2024 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - 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