Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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May 2024

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
2 outdoor pools, a rooftop pool, cabanas (surcharge), pool umbrellas
Premium Suite, 1 Bedroom, Oceanfront (Master)
6 restaurants, international cuisine
Fitness facility

Overview of Wyndham Alltra Playa del Carmen Adults Only All Inclusive

8.6

Excellent

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Playa del Carmen.

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • Spa

Explore the area

Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Popular LocationQuick Delights1 min walk
  • Popular LocationAgave Bar1 min walk
  • Popular LocationMamitas Beach2 min walk
  • Popular LocationQuinta Alegría Shopping Mall3 min walk
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Room options

Standard Room, 2 Double Beds

cleanliness

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 263.18 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

cleanliness

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 263.18 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

cleanliness

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 425.18 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

cleanliness

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 425.18 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

cleanliness

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

cleanliness

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

cleanliness

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 519.91 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 1020.55 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

cleanliness

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 561.67 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 1057.02 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

Located on the beach, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Mamitas Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Lobby Bar - 1 min walk
  • La Parrilla Playa - 2 min walk
  • Los Aguachiles - 2 min walk
  • Pelicano's - 2 min walk
  • Rincon Mexicano - 2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Upscale all-inclusive hotel located in Downtown Playa del Carmen
Playa del Carmen Main Beach and Quinta Avenida are located near Wyndham Alltra Playa del Carmen Adults Only All Inclusive, which provides 2 poolside bars, a swim-up bar, and a beach bar. This hotel is a great place to bask in the sun with a white sand beach and beach cabanas. Indulge in a body scrub, a facial, and a deep-tissue massage at the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and more. Yoga classes are offered at the gym; the property also has a free daily manager's reception, a rooftop terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • A rooftop pool, outdoor furniture, and bicycle parking
  • Beach towels, a gift shop, and luggage storage
  • Concierge services, wedding services, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 287 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the spacious rooms at the property.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Sustainability

Sustainability practices

Comprehensive food waste policy
Energy-saving switches
Change of towels on request
LED lighting (80% minimum)
Vegan dining options
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 33 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool types include rooftop pools. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Apr 1, 2024 start from CA $436.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't offer parking.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Wyndham Alltra Playa del Carmen Adults Only All Inclusive located?

Located in Downtown Playa del Carmen, this beachfront hotel is in a shopping district, just steps from Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida is 0.1 mi (0.2 km) away.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1319 out of 2317 reviews" "
Rating 8 - Good. 570 out of 2317 reviews" "
Rating 6 - Okay. 236 out of 2317 reviews" "
Rating 4 - Poor. 91 out of 2317 reviews" "
Rating 2 - Terrible. 101 out of 2317 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sharena

Travelled with partner
Our room was missing furniture (no table/chairs), had no hot water, and the partial ocean view only existed if you leaned off the balcony and looked a full 90 degrees to the right down a city block. The food didn't work for me, as a vegetarian (there was meat in the buffet mashed potatoes and it wasn't labeled). We only stayed here a night as we found the accommodations to be unacceptable. The hotel did make it right by moving us across the street to the Hilton.
Stayed 7 nights in Mar 2024

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this resort was incredible! The food was great at all of the restaurants, including the buffet. There were so many activities and shows, both day and night, that we never got bored. Both of the pool areas are nice and the beach was good too. They had a lot of seaweed the first day but cleaned it up so it made the beach smell and look better. The most memorable part of our trip was definitely our activity planner, Alberto! He was so much fun and made our family feel incredibly welcomed!
Stayed 7 nights in Mar 2024

10/10 Excellent

Ethan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was the perfect spot for me and my college friend's spring break. The food was amazing and the drinks were top tier. This is definitely the closest you can get to a 5 star resort for the price that you pay. The location was blocks away from amazing night life. The staff were all very nice and kept everything clean! Will definitely be going back!
Stayed 5 nights in Mar 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience here. The food didn’t make us sick. I will say the food was pretty mediocre but not bad. Super close to town so it was great to walk around in the evenings. Great staff and service. Highly recommend this resort
Stayed 5 nights in Mar 2024

10/10 Excellent

Allan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the different pool options. Staff extremely friendly
Stayed 7 nights in Mar 2024

2/10 Terrible

Sandra Maria

Travelled with group
Disliked: Staff & service, property conditions & facilities
Staff at the front desk was horrible and unfriendly. No one was there to receive us or help us with our bags. The resort smells, there is no beach. Rooms are small and have a weird smell
Stayed 3 nights in Mar 2024

8/10 Good

Aleyda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a great stay. I would just have liked more options for breakfast and dinner. Thank you!
Stayed 3 nights in Mar 2024

8/10 Good

XXX Chamak Shamsheer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food at all the restaurants. Extremely friendly, super helpful and welcoming staff. They offered great recommendations on local restaurants to try.
Stayed 4 nights in Feb 2024

8/10 Good

Keith, Finlayson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was great place to stay. I would rather the property was 24 years and older as adult resort. in most cases spring breakers are not adults and do not act like they are. Spring breakers do not belong in this resort if te come here to disrespect others and are drunks 24/7. The age of 18 and up to age 23 showed the maturity and respect was not there for all the other patrons. Spring breakers we experienced were Very Disrespectfully not needed here. That alone made this a single star resort. If Wyndham Alltra Playa del Carmen Adults Only keeps to 18 and older and spring breakers we will not return. we stayed two weeks, and the drunken outrage was disgraceful and not what we expected or paid for in a Adult romantic getaway. Food was great and staff was great, but they could do without the spring breakers under 24 years of age as they came into fine dining dressed inappropriate in most cases drunk and also returned from downtown were up all hours of the night keeping you awake by yelling screaming, using foul language all the time, disrespected other guest, yelling in hallways and passing out from too much to drink in hallways and lawn chairs and when returning to hotel. Trashing Bathrooms, this was really bad from 1 am to 5:30 am. You could not get much sleep at night. Not what I would call a Wyndham Alltra Playa del Carmen Adults Only romantic getaway. Was definitely better when was Panama Jacks even though it was family resort.
Stayed 14 nights in Feb 2024

General hotel information

Reasons to Book
Outdoor Pool & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0