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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Superior Club Hacienda - All Inclusive | |||||||||||||||||||||||
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Property Amenities
The majority of amenities, activities, and gratuities at Gran Bahia Principe Tulum All Inclusive are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
This 858-room Riviera Maya resort allows families and couples to enjoy complete vacations without leaving the area. The hotel features a white-sand private beach with umbrella and towels and directly accessible from the property. Dance lessons, introductory scuba diving lessons, aerobics, and all manner of games and athletic contests are organized each day, while live music and dance provide entertainment each night. One popular activity is a three-km (two-mile) bicycle tour (surcharge) of the mangrove jungle adjacent to the resort. Like all major Riviera Maya hotels, the resort is equipped with a water-purification system.
A children's club keeps youngsters 4–12 years of age busy with a clubhouse, playground, and various supervised indoor and outdoor activities. Colorful, open-air jitney buses ferry guests to the shopping and entertainment center of Hacienda Doña Isabel, located at the highway entrance to the resort. The Hacienda includes a doctor's office, a pharmacy, and numerous shops arrayed around two movie-set-perfect Mexican plazas. Surcharges apply for most services and amenities at the Hacienda, including wireless Internet access (see the All-Inclusive Details section above to learn about Hacienda food, beverages, and entertainment contained in the All-Inclusive plan).
Day and night, trams shuttle guests throughout the resort and to its sister hotels, Gran Bahia Principe Coba and Gran Bahía Príncipe Akumal. At Gran Bahía Príncipe Akumal, Bahia Spa offers a sauna, steam room, hair and nail care, manicures and pedicures, and massage, body, and facial treatments to guests of each resort (surcharges for all spa and beauty products, treatments, and services). Four dedicated rooms provide guests with either couples or outdoor treatments; guests may enjoy massages right on the beach. The spa requires guests to make advance reservations for massages and spa treatments. Guests in the spa must be 18 or older.
Room Amenities
Rooms
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
The Gran Bahia provides 858 rooms housed in 45 three-story villas which are terracotta in color, with bright blue accents. Villas have contemporary Mexican decor and balconies furnished with a small table and two chairs. Views are of the garden, pool, beach, or sea. Rooms include a table and two chairs, desk, cable TV, and coffee/tea maker. Minibars are restocked daily including complimentary bottled water. Bathrooms have tub/shower combinations. In-room safes are provided. Wireless Internet access is available (surcharge). In-room childcare (surcharge) is available.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Kids' club
Entertainment
Not included
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
Three a la carte dinners per week stay, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort. Restrictions apply for à la carte dinners at La Gran Tortuga, Tequila, and Don Pablo (scroll up to the All-Inclusive Details section for more information).
Please note: Guests booking rooms in the Hacienda or Golden sections may have four a la carte dinners per week stay. Reservations are required.
Guests of this resort also can dine and drink at neighboring Gran Bahía Príncipe Akumal (restrictions apply; scroll up to the All-Inclusive Details section for more information).
Guests of this resort also can dine and drink at neighboring Gran Bahía Príncipe Akumal (restrictions apply; scroll up to the All-Inclusive Details section for more information).
Yucatan - Divided into several sections, and featuring hand-carved and painted furniture and scenes from Mayan life, this restaurant offers views of the Caribbean. Vast and airy beneath an enormous palapa, it serves international-style breakfast, lunch, and dinner buffets. At the restaurant's entrance, bottles with flavored tequilas such as coconut, hot-pepper, fruit, and coffee are set out for sampling. No reservations required.
La Gran Tortuga - Located on the beach under a large palapa, this beachfront restaurant serves à la carte lunch and dinner with buffet service, specializing in grilled foods. The restaurant provides a children's menu. Reservations required. Dress code: Long pants for men.
Sample menu for La Gran Tortuga
Appetizers:
Main courses:
Desserts:
Tequila - The resort's Mexican restaurant serves à la carte dinners in a colorful setting facing the sea. Reservations required. Dress code: Long pants for men.
Sample menu for Tequila
Appetizers:
Main courses:
Desserts:
Don Pablo - This air-conditioned restaurant offers à la carte dinners of international cuisine. The restaurant offers a children's menu. Reservations required. Dress code: Long pants for men.
Sample menu for Don Pablo
Appetizers:
Main courses:
Desserts:
Las Olas - Popular day and night, this beachside spot is open 24 hours a day for drinks, burgers, nachos, and other light foods.
La Isla - Located in the main pool, this bar is both poolside and swim-up; open from mid-morning until the dinner period.
Lobby Bar Akumal - Open from mid-morning until late night, this bar features live music nightly, all-day coffee service, and self-serve flavored tequila.
Amphiteatro Broadway - Inside the amphitheater, this bar is open during the evening entertainment shows.
Las Caracolas - This small beach bar is near the smaller pool.
Room service is available during limited hours for guests of the Club Hacienda section.
Recreation
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
The sea is popular for on-site sports including windsurfing and sailing, offered as part of the activity schedule. But because the sea in front of this resort has a coral and rock bottom, guests swim in the water off the sister resort, Gran Bahía Príncipe Akumal, or in the two pools. The larger pool area is the site of games and contests during the day. Other popular activities are tennis, volleyball, and bicycling. Bicycles incur a charge only if used off the resort grounds, for example, on the three-km (two-mile) track that winds through the surrounding jungle. Guests can also relax and sunbathe in the private white-sand beach, directly accessible from the property.
The Riviera Maya Golf Club has been designed by Robert Trend Jones II. It is divided in two golf courses: the first has 18 executive holes with par 72, and the second has 9 executive holes with par 27. Use of golf courses is surcharged.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Spa
Promotions
Honeymoon Special
Honeymoon couples who book a stay from December 24, 2011 - December 23, 2012 for travel during the same period will receive the following:
Valid for all room and rate categories. Couple must present marriage certificate upon check-in; travel dates must be within 6 months of wedding date. Guests must request the promotion by contacting the property in advance; contact information appears on the booking confirmation. Restrictions may apply.
Golf Special
Book a stay from now - December 23, 2012 for travel during the same period and receive the following:
Golf-cart fee is mandatory and is not included. Complete details available upon check-in. Restrictions may apply.
Showing 1 - 10 results (of 240) · See more Gran Bahia Principe Tulum All Inclusive reviews
out of 240 reviews
“Great Hotel - not so great food”
The whole trip went smooth, the resort was great. The food was not great. I despised the food. I stayed for a week, a friend that stayed for 2 weeks said the food got better the second week.
“Great Hotel”
Wonderful place to take a honeymoon. Very friendly service. Clean rooms and great entertainment.
“Our favorite hotel in Mexico so far!”
The Akumal was wonderful! The grounds were beautiful, the room was spotless, and the food was very good! We enjoyed the flexibility to go to the other two hotels on the property! We are planning a trip back with our three kids and some other families next spring!! Can't wait to return!
“The best trip we have ever been on!”
My husband and I have 2 small children and were looking for a relaxing and affordable trip for the two of us and this hotel was an amazing find. The hotel was beautiful and so well maintained. Everything was clean and the staff was so friendly and helpful. The resort was really big, but there are great trams that take you everywhere. We ate at the buffet at Tulum every day for breakfast. For lunch there were two options the buffet or the snack bar, which was okay, they have great guacamole and chips, but would not recommend much else. For dinner you have a choice of the buffet (which has nightly themes) or you can choose 3 of the 8 ala carte restaurants. We went to Le Gourmet and it was awesome!!!! You feel like you are at really fancy restaurant. We had about 5 waiters helping us, a silver wine bucket and candle light, who could ask for more. We had the scallop appetizer, seafood bisque, goat cheese filled rolls, filet mignon and chocolate lava cake for dessert. We also went to Mikado and had a great hibachi dinner. We did not like Frutas Del Mar. The service was slow and the food was not what we expected. We had really high expectations after the first two. We loved the area and hotel and would recommend it to anyone!
“Unbelievable!”
I have never had anyone take better care of me!
“Good food”
Was surprised by the food at hotel restaurant - very good.
“second visit was as good as the first”
We love our visits to the Mayan Riviera and have enjoyed our 2 stays at Gran Bahia Principe. This was our second 2-week stay. GBP Tulum all inclusive Hacienda Club was not our first choice, we prefer GBP Akumal for it's more intimate feel. The upgrade to Hacienda Club was a good value, but we felt the club buffet came up short. We were better off eating at the general Tulum (or the other 2 hotels) buffet for breakfest and lunch. GBPT Junior Suites HC did not include ocean views, which was disappointing. Many upgrades were incuded in the HC package, including exclusive club pool & beach. Food is good, with variety. Maid service was good, but had to call for mini bar restocking. The staff was friendly and helpful. The beach was lovely, good snorkelling, hot sun, good breezes and the carib water was perfect (wear river shoes in the water to help negotiate some rocky areas). GBP is a good location for rental car excursions up and down the riviera, finding our daily trips out and about enhansed when we had good food and services to return too. All 3 hotels services were accessable (Tulum, Akumal & Coba) and we took advantage of this option, finding each hotel had something uniquely their own. Sitting in or around the lobby at night, enjoying the carib breezes and people watching at GBP. There are shows, live music at the bars and nightly disco (12am to 3am, too late for us to enjoy). Overall a good place to stay to enjoy the riviera maya along with a good resort experience.
“Amazing”
We stayed at this resort for two weeks and would definately go back. The staff were extremely friendly and provided amazing service. We were absolutely amazed at the training they must go through to provide that quality of service. The food was very good and the presentation was beautiful. The only thing that we think they could improve on is their shuttle vehicles as they are old and in dire need of repair. The location of the resort is excellent and close to many of the tourist activities. Alll in all, it was a beautiful vacation.
“Great Vacation”
We went to this resort for our honeymoon and had a great time. The resort itself was amazing, but almost too large for our taste. Overall it was an excellent vacation, the food was good, and the beach was amazing. If you don't want to walk as much as we did, ask for a room close to the lodge. Our only saving grace was the 24 snack shop just across the pool from our villa, where you could get food and drinks all day and night.
“Would definitely return!”
All of the staff spoke english well. They were very helpful and had fun with the guests. The food was amazing. You know its good when you are disappointed about not having the buffet tomorrow night. Although the A la Carte meals were above and beyond. The shows and entertainment staff were hilarious. My only minor disapointment was that the discotheque didn't open until midnight- so I found the 2 hours between entertainment and disco to be too long to stay awake. would have been nice to keep the party going. The beach was beautiful, however is rocky in spots so I recommend water shoes. The snorkeling just off the beach was really good as well.
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Showing 1 - 10 results (of 240) · See more Gran Bahia Principe Tulum All Inclusive reviews
The preferred airport for Gran Bahia Principe Tulum All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 89.1 km / 55.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
