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TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsProperty Amenities
The majority of amenities, activities, and gratuities at Gran Bahia Principe Akumal All Inclusive are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
This 630-room Riviera Maya resort offers facilities and services for families and couples to enjoy complete vacations without leaving the grounds. Dance lessons, introductory scuba diving lessons, aerobics, and all manner of games and athletic contests are part of a busy activity program. Like all major Mayan Riviera hotels, this resort is equipped with a water-purification system.
The on-site spa offers saunas, steam rooms, massages, body and facial treatments, and hair and nail care (surcharges). Guests can also enjoy massages and hair braiding in two palapas next to the pool (surcharges). For kids 4–12, a Mini Club features all-day activities in a children's center and offers a supervised lunch period.
Trams shuttle guests around the resort; to its sister property; and to Hacienda Doña Isabel, a shopping and entertainment complex in the common area shared by both hotels. The Hacienda includes a number of businesses including a 24-hour doctor's office, pharmacy, Internet café, and numerous shops arrayed around two movie-set-perfect Mexican plazas. Use of most services at the Hacienda incurs a surcharge. Scroll down to the Dining section for details on restaurants and bars available to guests as part of the All-Inclusive plan.
Room Amenities
Rooms
The majority of amenities, activities, and gratuities at Gran Bahia Principe Akumal All Inclusive are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
This Mexico resort offers 630 guestrooms and suites in 25 three-story, terra cotta-colored villas. Rooms have tiled floors and hues of light turquoise and blue. In the junior suites, an arch and pillars separate the sleeping area from the sitting area. All rooms are equipped with hurricane shutters.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Kids' club
Entertainment
Not included
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Note: A la carte dining is restricted.
Guests staying a minimum of 3 nights can dine one time in an à la carte specialty restaurant; guests staying 4–6 nights can dine twice; and guests staying 7 nights can dine three times in à la carte specialty restaurants during their stay. Guests of this hotel also can choose to dine and drink at the bars and selected restaurants at neighboring Bahia Principe Tulum.
Guests booking rooms in the Hacienda or Golden sections may have four a la carte dinners per week stay. Reservations are required.
Riviera Main International Buffet - Offering views of the Caribbean, this vast, airy restaurant under an enormous palapa serves international-style breakfast, lunch, and dinner buffets. No reservations required.
Dolce Vita - This restaurant serves Italian-style buffet breakfast and lunch. Dinner is served a la carte and reservations are required.
Sample menu for Dolce Vita
Appetizers:
Main courses:
Desserts:
Frutos del Mar - Providing views of the Caribbean in moonlight, Frutos del Mar is an à la carte seafood restaurant open for dinner. Reservations are required.
Sample menu for Frutos del Mar
Appetizers:
Main courses:
Desserts:
Arlequin - This à la carte gourmet restaurant is open for dinner with an international menu. Reservations are required.
Sample menu for Arlequin
Appetizers:
Main courses:
Desserts:
Oriental - Located in the Hacienda Doña Isabel, this à la carte restaurant serves Asian cuisines.
El Acuario - This 24-hour beach restaurant serves American food and snacks.
The resort also houses these bars: Lobby Bar Pakal; Lobby Bar Tulum; the pool bar, White Sands; the swim-up bar, La Sirena; Bar Coral; the beach bar, El Mar, and the pool bar, Chit, located near Villas 74, 76, and 78.
Disco La Rancherita - Opens at midnight with music and dancing. Located in the Hacienda, along with Bar Plaza Mayor and the Sport Bar.
Room Service (limited hours) is available for the Club Golden section only.
Recreation
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
A variety of activities and sports including daily beach and pool games and contests, snorkeling, kayaking, and tennis can be enjoyed at the resort.
Golf enthusiasts may choose from two popular nearby courses. The 18-hole Playacar Golf Course is a 30-minute drive from the resort, and the 9-hole Puerto Aventuras is 15 minutes away. Golf incurs surcharges.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Promotions
Honeymoon Special
Honeymoon couples who book a stay from December 24, 2011 - December 23, 2012 for travel during the same period will receive the following:
Valid for all room and rate categories. Couple must present marriage certificate upon check-in; travel dates must be within 6 months of wedding date. Guests must request the promotion by contacting the property in advance; contact information appears on the booking confirmation. Restrictions may apply.
Showing 1 - 10 results (of 92) · See more Gran Bahia Principe Akumal All Inclusive reviews
out of 92 reviews
“Had a great time!”
My boyfriend and I decided last minute to go on vacation to Mexico. We randomly chose the Gran Bahia and it was fantastic. The hotel staff was awesome, they went above and beyond. The room was clean and comfortable and the mini fridge was stocked daily. The food was pretty good, no major complaints. There was a variety of places and foods to choose from. The beach had some rocky spots but there were plenty of other places to choose to sit. The drinks were really, really good (Edgar was probably the best bar tender at the pool bar). I would 100% recommend this hotel for anyone including couples and families who want to go and have a relaxing fun vacation.
“Five Star Experience”
This was my first trip to Mexicao and first experience with an all inclusive package. We had a great time and would recommend Bahia Principe to all my friends. I would also recommend booking any secondary activities (snorkeling/Xel-Ha, Mayan ruins, ATV tour, Xel-Ha, etc..) as soon as possible upon arrival to really enjoy Riveria Maya. We used Best Day Tours, very happy with their service. Adios
“Good family hotel”
Can't really say anything bad about this hotel except that the popular items of food ran out quickly and took awhile to be refilled. Also, their internet was down and unless you were a gold member (an extra $20 US/day), you had to go off-site to find an internet cafe. Otherwise, the staff was very friendly, the grounds were immaculate, the room was clean and the beach was nice.
“Fantastic honeymoon destination!”
My husband and I went here for our honeymoon and could not have asked for anything more perfect. After months of planning our wedding, we wanted to go somewhere where we didn't have to think about anything and could relax all day. We found this in Gran Bahia Principe! We had so much fun without even leaving the resort. There were a ton of restaurants and bars to choose from, not to mention service unlike anything I've experienced. Everyone had a smile on their face and was quick to help when we needed or wanted something. We got to our resort 14 hours later than we were supposed to due to airline trouble, but they met us in the lobby at 2:30 in the morning with mimosas and several people to help us with our bags. I talked to many couples and families at the resort who had been on vacations like this before and they were unanimous in saying this was the best resort they'd ever been to. I would go in the spring before it gets too hot. My only complaint is that there were a lot of kids around, and this wasn't a problem except for a couple cannonballs over my head. Bottom line- if you are looking for a relaxing vacation with people waiting on you hand and foot where all you have to worry about is which swimsuit to wear today, you aren't going to find anything better than this.
“Very nice Akumal resort.”
as listed above
“Second visit, loved it even more!”
I read a lot of reviews before we returned to BPA. Didn't find any of the problems that some people seemed to find. Food is great. There are enough chairs (we had a group of 7 and all sat together), but you can't get to the pool at noon and find a prime place to sunbathe. If you go there to drink you will not have a problem. The shows are good if you don't expect Broadway. I have been to several hotels where you had to pay for a room safe. This is not unique. We love Mexico and BPA is one of our favorites. If you like all inclusives this is wonderful.
“Great deal for its money”
First impression is that it is a humongous place! So be prepared to walk a little bit. On the bright side, there are many trolley-cars/golf-carts running up and down which you can catch. Plus you have so many options. In fact, it is difficult to get bored there! Make sure you get in touch with one of their concierges in the reception as soon as you arrive and *before* making any dinner or other plans. Food is nothing extravagant but good enough. Rooms are wonderful, spacious, and super clean! So grab your beer and relaaaax!
“Very good, we're going back”
This place is awsome. The price was great. The drinks are good but a small tip will go far. The buffets are very good, however the resturants are about the same but take more time. No need to cry if you miss one of the resturants. There were a lot of kids. If that bothers you then look somewhere else.
“Superb Accommodations & Variety”
We stayed for a week December 2-9/07. This is actually three resorts in one, but really just one BIG resort! A 2-3 min. walk gets you to any of the other resorts to play or eat at, or there are shuttles all over. They are all beautifully clean and manicured, staff is friendly and helpful. The 7 buffets were huge with lots of selection and the al a cartes were good, altho we felt rushed at one and the fish wasn't great at the El Pescador. We liked the Portofino restaurant best. We mostly stayed around the Hybiscus pool & swimup bar at the Coba resort, and the small jaccuzi pool & bar El Iguana (premium brands here). We did find that drinks were watered down, however, we drank more to compensate and still had a great time! The bed in our Akumal jr. suite was horribly hard, be forewarned, but they may be different in the Tulum and Coba buildings. Akumal beach was very rocky and you couldn't go in the water, but the Tulum beach more than made up for it, very big and white sand. There is also the Coba beach between Akumal & Tulum, great also. Lots of activities going on, this is a really big place with lots to do. Would we return to this resort? In a heartbeat!
“We had a great time”
The hotel we stayed was very good,I would recommend it to anyone. The service, facilities, food, accomedations and food were great. My one and only complaint was the hard bed.(although I slept very well)
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Showing 1 - 10 results (of 92) · See more Gran Bahia Principe Akumal All Inclusive reviews
The preferred airport for Gran Bahia Principe Akumal All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 89.1 km / 55.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
