- Welcome - Already a member? [ Sign In ]
- My Itineraries
- My Account
- Customer Support
- Feedback
- Français
PHOTOS
GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Fairmont room 2 Kids Free | |||||||||||||||||||
| |||||||||||||||||||
| Deluxe Casita Room 2 kids free | |||||||||||||||||||
| |||||||||||||||||||
| Apetite for Luxury All Meals - FairmontRoom | |||||||||||||||||||
| |||||||||||||||||||
Property Amenities
The Fairmont Mayakoba is located on the Riviera Maya, approximately 68 km (42 mi) south of Cancún and just 8 km (5 mi) from Playa del Carmen. The resort occupies 45 acres nestled under the tropical forest canopy alongside a network of clear, mangrove-lined lagoons and channels.
The resort features seven restaurants and bars, a full-service business center, four swimming pools, and private beach access. An on-site spa (surcharge) offers a wide range of treatments, many based on local Mayan traditions. The spa also has relaxation pools and a health club with cardio equipment, free weights, machine weights, and personal-training programs.
Room Amenities
Rooms
The Fairmont Mayakoba's spacious guestrooms feature private balconies or landscaped terraces with pool, forest, mangrove, golf course, or channel views. Beds indulge with 300-thread-count linens and feather duvets and pillows. Marble bathrooms include soaker tubs and separate showers. Rooms have air conditioning and ceiling fans, and windows that open.
Rooms come with desks, flat-screen TVs, CD players, and Bose Wave radios. High-speed Internet access is available for a surcharge. Bathrobes and slippers are provided, as is evening turndown service.
All-Inclusive Details
Guests can book rooms at Fairmont Mayakoba for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests who book all-inclusive rates do not have to pay extra for onsite activities. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
Las Brisas Restaurant & Lounge Bar - Beachfront restaurant, with ocean views, serving à la carte breakfasts, light lunches, and a dinner menu highlighting seafood specialties. Indoor and outdoor dining. Resort-casual attire for breakfast and lunch; resort-elegant for dinner. Reservations required.
El Puerto Restaurant - Mexican and international cuisine served at restaurant overlooking the lagoon. Dinner menu includes fresh Caribbean lobster, shellfish platters, clams and oysters, crab legs, giant shrimp, and other seafood specialties. Open for breakfast, lunch, and dinner. Resort-casual attire.
La Laguna Grill & Bar - Casual poolside restaurant offering breakfast buffets, wood-fired pizzas, and Latino-Mexican cuisine with pre-Hispanic influences. Open for breakfast, lunch, and dinner. Resort casual.
Las Olas & Aqua Pool Bars - Poolside bars featuring margaritas and other tropical concoctions. Located by the main pool. Open throughout the day.
El Lobby Lounge - Afternoon tea, evening cocktails, and traditional Mexican snacks offered daily. Martinis and premium bar service from late morning to late night. Complimentary early-morning coffee and tea. Resort-casual during daytime. Resort elegant at afternoon tea and evening cocktails.
Café Maya - A poolside market café serving pastries, deli sandwiches, gourmet coffee, and ice cream. Also sells culinary souvenirs and supplies for guestroom minbars. Open throughout the day.
Recreation
The Fairmont Mayakoba features a 10,000-square-foot main pool with swimup bar and adjacent children's pool, two infinity pools, and an additional pool near the main hotel tower. The resort also has a private beach with cabanas and beach chairs. Complimentary bicycles, motorized golf carts, and lanchas (covered canal boats) are provided for getting around the resort's 45 acres.
Guests also have access to the El Camaleón Golf Course, designed by Greg Norman. Utilizing and complementing the natural landscape, the course features cenotes (underground caves), mangroves, and fairways that wind under the tropical forest canopy. A clubhouse, golf shop, putting and pitching green, and driving range are also on site.
The resort's health club (surcharge) offers cardio and weight equipment. Personal training and fitness classes can be arranged.
The hotel provides assistance with arranging tours to the area's Mayan ruins, ecological parks, and other attractions.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Spa
Awards and Affiliations
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Green Key thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Promotions
Appetite for Luxury All Meals (Inclusive Plan)
Book a stay in an Appetite For Luxury All Meals room category and receive the following:
Showing 1 - 10 results (of 156) · See more Fairmont Mayakoba reviews
out of 156 reviews
“High quality!”
The hotel is really excelent. Nice rooms, excelent facilities, view, etc. Attached is El Camaleon, golf court where a PGA tournament will be held in February. Do not miss this one
“1st class hotel and staff!”
This hotel was very nice and had excellent customer service! The food was incredible, the grounds were very well maintained and lush, the room was clean and comfortable, and the view of the ocean was amazing! If you make a reservation at the front desk of the hotel, you can schedule a 40 minute boat ride around the resort. This was one of my favorite things that we did because we saw lots of wildlife! We would definitely stay at the Mayakoba again!
“CAN'T WAIT TO GO BACK”
Excelent choice for families with Teenagers and Golf lovers.
“We love Matakoba”
Our room was great. We enjoyed the rain shower and beautiful bathroom. The staff was the star. Everyone went out of their way to take care of us. The boat tour and the BMW bicycles were hits with my daughter. The food is a bit pricey so since there are not a lot of places you can walk to you may want to make use of the fridge we had in our room. We did enjoy the food my daughter loved the appetizers at the lobby lounge. The grounds and the golf course were magnificent. We took advantage of all the pools and the beach was great. We found the nearby Nature Parks to be a bounus for our 13 year old.
“Paradise!”
There are no words to explain Mayakoba... it is indeed paradise.
“I'm going again in 4 weeks with my children!!!”
Incredible property Superb resort Beautiful beach Excellent food Excellent spa
“a unique and special place”
Fairmont Mayakoba is a really unique set up that my family (me, husband, 2 kids under 4) really enjoyed. It was very family friendly. The casitas are set on the lagoon and each one feels so private. The landscaping and architecture is so phenomenal at creating this effect. But if you want ocean views, there are only a few very high end rooms with this option. We did not mind at all. Our kids loved taking the golf cart type shuttles to the beach. Very easy to pick up a bike to get around. The main pool area is so nice. The pool is set up with all these nooks and crannies and a nice little kiddie and baby pool area. Kids club was cute and fun. The food is actually really good and service always excellent and accomodating. Only cons are that if you want to get off the resort, Playa del Carmen is a $20 cab ride. Much of the beach has washed away so it is quite small compared to many of the cancun/playa area beaches. We really loved it.
“place to be pampered”
We thoroughly enjoyed our stay. The hotel was beautiful. We were pampered at the spa. Enjoyed fine dining!!
“Close to Paradise!”
Very impressive! We were treated like royalty throughout our stay. The staff was friendly, professional and helpful. The service was excellent. The beach was gorgeous, the grounds impeccibly maintained, and the water channels were a great touch. Outstanding golf course.
“Can´t wait to go back!!”
Amazing hotel and superb service!!!
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by 
, the world's leading source of hotel reviews.
, the world's leading source of hotel reviews.
Showing 1 - 10 results (of 156) · See more Fairmont Mayakoba reviews
The preferred airport for Fairmont Mayakoba is Cancun, Quintana Roo (CUN-Cancun Intl.) - 42.5 km / 26.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
