Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
Elegant adults-only property on the beach
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Excellence Riviera Cancun - Adults Only All Inclusive

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Couples treatment rooms, sauna, spa tub, hot springs, Turkish bath
Premium bedding, pillowtop beds, free minibar, in-room safe
10 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Overview of Excellence Riviera Cancun - Adults Only All Inclusive

9.4

Exceptional

Highlight
  • Cleanliness is scored top 10% in Puerto Morelos by travellers.

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • On private beach

Explore the area

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Popular LocationPuerto Morelos Beach8 min walk
  • Popular LocationPuerto Morelos Town Square8 min drive
  • Popular LocationOjo de Agua Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

cleanliness

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Separate bedroom
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

cleanliness

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2015
Separate bedroom
  • 1054 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

cleanliness

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Jetted bathtub
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

cleanliness

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Jetted bathtub
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Spa or Pool View

cleanliness

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

cleanliness

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View

cleanliness

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean Front

cleanliness

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Ocean View

cleanliness

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Suite Ocean Front

cleanliness

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 1044 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Puerto Morelos

Located in Puerto Morelos, Excellence Riviera Cancun - Adults Only All Inclusive is next to a golf course and on a private beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Maroma Beach. Ventura Park Cancun and Arrecife de Puerto Morelos National Park are also worth visiting.

What's nearby

  • Puerto Morelos Beach - 8 min walk
  • Crococun Zoo - 3 min drive
  • Puerto Morelos Town Square - 8 min drive
  • Puerto Morelos Reef - 8 min drive
  • Ojo de Agua Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Portofino - 10 min walk
  • The Kitchen Table - 1 min walk
  • The Reef - 13 min walk
  • Fresca Bar - 16 min walk
  • La Petit Creperie - 14 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Luxury all-inclusive property adjacent to a golf course
Puerto Morelos Beach is located near Excellence Riviera Cancun - Adults Only All Inclusive, which provides a free breakfast buffet, a swim-up bar, and a beach bar. With a private beach, sailing, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a body treatment, or a body wrap at MIILE SPA, the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature international cuisine and more. Pilates classes and fitness classes are offered at the 24-hour gym; other things to do include beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a rooftop terrace.
Other perks at this property include:
  • 6 outdoor pools with free cabanas and a swim-up bar
  • Free self parking
  • An outdoor tennis court, multilingual staff, and tour/ticket assistance
  • A porter/bellhop, a gift shop, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 440 rooms feature comforts such as 24-hour room service and free international calls, as well as perks like premium bedding and pillow menus. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Composting
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Apr 16, 2024 start from CA $855.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excellence Riviera Cancun - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Riviera Cancun - Adults Only All Inclusive?

Self parking is free at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Excellence Riviera Cancun - Adults Only All Inclusive located?

Located in Puerto Morelos, this beachfront property is next to a golf course and within a 15-minute walk of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Petempich Bay and Ojo de Agua Beach are also within 3 mi (5 km).

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1080 out of 1353 reviews" "
Rating 8 - Good. 172 out of 1353 reviews" "
Rating 6 - Okay. 38 out of 1353 reviews" "
Rating 4 - Poor. 21 out of 1353 reviews" "
Rating 2 - Terrible. 42 out of 1353 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Roman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Guests are loud and obnoxious, staff doesn’t help. Been verbally assaulted by another guest that was drunk and did it to others. Rusty nails on beach, plastic, cigars. Long wait times to eat dinner every time. Room service brings wrong food to room. Upon check in hotel wanted $600 deposit. Hotel claims to be adult only but saw several children in rooms around us, including pools. Have pictures.
Stayed 5 nights in Mar 2024

10/10 Excellent

Matthew, Gates Mills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth time at this resort and it was great as always. Raul and Moses down at the Excellence Club beach were a pleasure as well.
Stayed 7 nights in Mar 2024

8/10 Good

Uyanga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this property. Resort was quiet, safe, clean, and very relaxing. Food wasn’t up to my liking. They have options but non of them were that amazing. If they up their food quality I am sure they will get way more business. Rooms and amenities were great. But food is big part of my travel experience so I might not go back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Patricio Fernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024

10/10 Excellent

Lynnessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Quiet, yet plenty of entertainment and activities. The food and drinks were amazing and the staff were all very pleasant.
Stayed 4 nights in Mar 2024

8/10 Good

Jeffrey raymond

Travelled with partner
This was a first time stay ERM. Food and Staff were top notch. The drinks... Smirnoff or Sky or absolute were the vodka choices. ( secrets has stolli and kettle one ) if you upgraded to excellence club then you had multiple choices, BUT onl at the excellence club bars , not at a dinners or main pool, The resort is definitely showing age. From room , the ceiling fan blades were completely bowed down due to age and bedside stands were falling apart. Mattress in room was also tired. Staff always had smiles on their faces and service was to be expected at an upscale resort. I would upload pics but it will not let me. Beach was fine, the workers struggle with keeping up with the seaweed. ( secrets has a tractor and machine that cleans the beach every morning. All in all it was good, but secrets gets the "10" and EMR gets the "8"
Stayed 7 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

scott alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second excellence collection resort we have stayed at, and they were both fantastic facilities and would highly recommend. I would go as far as to say if you stay at any of The Excellence Collection resorts, you will not be disappointed.
Stayed 5 nights in Dec 2023

10/10 Excellent

Erna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort!!!
Stayed 7 nights in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0