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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
The majority of amenities, activities, and gratuities at El Dorado Seaside Suites Gourmet All Inclusive are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
This adults-only resort is on secluded Kantenah Beach in the heart of Mexico's Riviera Maya, about midway between Playa del Carmen to the north and Tulum to the south. The pristine beaches and intimate grounds invite romance and create an enchanting atmosphere, perfect for celebrating couples or those looking for a romantic getaway.
Curtained beach beds lining the resort's sandy shores allow couples to enjoy a picnic lunch overlooking the cool Caribbean waters or a peaceful evening sipping champagne under the stars.
Although all beaches in Mexico are public, access to the beach fronting this resort is usually limited to guests. One 500-meter (546-yard) stretch is rocky and separated from the resort grounds by a low rock wall, but another 1-km (0.5-mi) section is white sand and swimmable. The resort's rock pier allows guests to walk out over the clear green water.
With à la carte gourmet service in all six restaurants, the resort ensures that guests do not have to wait in buffet lines. Choices include Italian, Mexican, and Asian. On Sundays, local fishers come by with fresh catches; guests choose their fish, which chefs cook up for lunch.
The menu at the spa includes lymphatic massage, grape juice hydrotherapy, and chocolate body treatments (surcharges for all spa and beauty products, services, and treatments). One treatment room is set up for couples, and massages can be done under a palapa on the beach.
Two lobby computers provide high-speed Internet access (surcharge) and staff members can help with faxes and other business services. Staff can also help arrange weddings on the beach or in a gazebo, as well as private, candle-lit dinners on the beach. Personalized concierge service is also available.
Room Amenities
Rooms
The majority of amenities, activities, and gratuities at El Dorado Seaside Suites Gourmet All Inclusive are included in the room rate; guests will not be charged extra for the majority of amenities and activities.
The 282 suites at El Dorado Seaside Suites Gourmet All Inclusive are housed in a series of 27 3-story white buildings that run parallel to the shore, affording guests quick access to the beach.
All suites feature either water or resort views from terraces or balconies furnished with 2 chairs. 4-poster, curtained beds with pillowtop mattresses and triple sheeting, jetted tubs large enough for 2, and flat-panel TVs with cable service and CD/DVD players are provided.
Smoking is not allowed inside suites.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities include:
Land activities include:
Lessons/classes include:
Entertainment
Not included
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Smoking is not allowed in restaurants.
Vida Garden Grill Restaurant - Offers Latin fusion cuisine for breakfast, lunch, and dinner. Two glass walls look out over gardens and pathways. Enjoy the colorful presentations, full of flavor and creativity along with an extensive Margarita menu. The atmosphere is beautiful and relaxing. Breakfast: 7 AM - 10.30 AM. Lunch: 12.30 PM - 2.30 PM. Dinner: 5.30 PM - 10 PM. Includes a bar.
Dress code required - Dress shorts or pants, Shirt with sleeves, dress shoes or sandals (no tennis shoes or beach sandals).
Sample menu
Breakfast
Lunch
Dinner
Mia Casa - Open for dinner a la carte from 5:30 PM to 10 PM. Dress code required: Dress shorts or pants, Shirt with sleeves, dress shoes or sandals (no tennis shoes or beach sandals). Enjoy both indoor, air-conditioned dining as well as al fresco seating.
Sample menu
Arrecifes Restaurant - Offers international gourmet cuisine for breakfast, lunch, and dinner.
Dress code required: Dress shorts or pants, Shirt with sleeves, dress shoes or sandals (no tennis shoes or beach sandals).
Arrecifes Swim-Up Pool Bar - Offers a variety of drinks.
La Carreta Restaurant - Features gourmet Mexican cuisine for dinner with à la carte menu items from 5:30 AM to 10 PM. Dress code: semi-formal, dress shorts or pants, shirts with sleeves, any shoes except beach sandals and tennis shoes. La Carreta Restaurant serves a variety of items such as enchiladas with cheese and sour cream, turkey breast braised in Oaxaca mole sauce with Mexican rice, and beef tenderloin tampiquena-style with seven side orders. La Carreta Restaurant is teamed with the bar, La Cantina, a tequila bar inside the restaurant that opens nightly with a selection of international brands and its popular margaritas. Dinner reservations required. Dress code: semi-formal, dress shorts or pants, shirt with sleeves, any shoes except beach sandals and tennis shoes. La Cantina is open from 5:30 PM to 10 PM.
Klay Talay Restaurant - This second-story restaurant with view of the pool and beach serves Asian dishes.
Settings are from 5:30 PM to 10:00 PM. Dress code required: Dress shorts or pants, Shirt with sleeves, dress shoes or sandals (no tennis shoes or beach sandals).
Sample menu
Includes Klay Talay Bar for pre-dinner drinks. Dinner only. Dress code: semi-formal, dress shorts or pants, shirt with sleeves, any shoes except beach sandals and tennis shoes.
Sandwicherie - A la carte specials such as warm vegetable salads with fresh cheese, rosemary and olive oil, chapata sandwiches with rosemary-perfumed leg of lamb, mint mayonnaise and tomato confit, and seafood pizzas with squid, shrimp, and sea scalloops are served in this open-air terrace. Continental breakfast is served between 6 AM and 10 AM, and lunch is served from 11 AM to 6 PM.
Las Guacamayas Bar - Serves Mexican beers, cocktails, and aged Tequila. Features bar swings and tropical music. Located next to Los Arrecifes. Open from morning until the early morning hours.
Guacamayas Lounge - Offers drinks while guests recline on lounge cabanas and enjoy the sea view. Open from late evening.
Bar Los Cotorros - Poolside bar, outfitted with swings and open from mid-morning until late night.
Colibri Swim-Up Bar - Located next to villa 35, this pool-side bar offers a variety of drinks from 10:00 AM to 6:00 PM.
Gaviota Swim-up Bar and Lounge - This swim-up bar and lounge is located in the heart of the hotel where one can enjoy the sounds of the waterfall as well as singing birds. Open from 10 AM to 6 PM. The resort has two additional swim-up bars, Arrecifes and Colibri, both are open from mid-morning.
Room service is available 24 hours a day (some restrictions during rainy weather).
Entertainment
Guests can take part in a variety of activities such as: towel deco, tequila tasting, painting classes, and dance classes such as merengue, salsa, and bachata.
Lessons offered include: sailing, fishing, scuba diving, golf, and tennis lessons, all for a fee.
Sports activities offered include: beach and pool volleyball, water polo, beach soccer, tennis, golf (for a fee), windsurfing, kayaking, diving (for a fee), four-wheel-bike tour (for a fee), deep-sea fishing (for a fee), and motorized water sports (for a fee).
A la carte activities include: table games, darts, and segway rentals (for a fee).
Romantic activities include: tandem-bike rentals, horseback riding (for a fee), couples massages (for a fee), and outdoor dinner under the stars (for a fee).
Recreation
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
Guests enjoy use of three freshwater swimming pools and gear for nonmotorized water sports including kayaks. The beach and pier invites long strolls. An on-site dive center can arrange snorkeling trips (surcharges) along with scuba-diving courses, certification, and trips (surcharges for all). A small fitness center provides treadmills, stationary bicycles, strength-training machines, and free weights. The daily activities program includes stretching sessions, bocce ball, and volleyball. Rackets and balls can be borrowed at the front desk for use on the hard-surface tennis court.
Golfers can arrange tee times at Puerto Aventuras Golf Club 9 km (5.5 miles) away (surcharges for golf fees, equipment rentals, transportation).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Spa
El Dorado Seaside Suites by Karisma features a full-service spa. Guests can choose from a variety of massages, including Swedish, Shiatsu, and reflexology. The spa also offers deep-cleansing facials, milk baths, thermal mud massages, and exfoliating body scrubs. The spa experience is rounded out by a beauty salon that provides manicures and pedicures.
Awards and Affiliations
A Green / Sustainable Property - Second Party Certified
This property participates in Travellife Gold, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.
Promotions
Complimentary Honeymoon and Anniversary Promotion
Book a minimum 3-night stay in a "Junior Suite Swim up Jacuzzi" room category starting June 15, 2011 for travel anytime and receive the following:
Must book a "Junior Suite Swim up Jacuzzi" room category to qualify. Marriage certificate must be presented at check-in. This promotion can be reserved for use 30 days before or after wedding/anniversary date. Also available in lower room categories for a surcharge. Package inclusions may vary without previous notice. Offer may not include taxes or gratuities. Not combinable with any other promotion, unless specified in said promotion details. Restrictions may apply.
Showing 1 - 10 results (of 94) · See more Dorado Seaside Suites by Karisma Gourmet All Inclusive reviews
out of 94 reviews
“Heaven on Earth”
El Dorado Seaside Suites met and exceeded all of my expectations. What a wonderful place to spend some time and get away from it all. The staff and service were helpful, friendly and professional. I was very impressed with the level of service provided. It was just right without being too much or too little. The resort is beautiful inside and out. The rooms are spacious, comfortable and clean. The grounds were landscaped into a lush, tropical paradise. The pools were clean. The beach is beautiful. The restaurants were all very nice. I wouldn't say that the food was actually "gourmet" but they tried and it was very good. I especially enjoyed the outdoor breakfast/lunch spot. If I was to have any negatives (and these are minor compared with the overall experience) the first would be the beer selection was not good. If you enjoy different types of beer you will be out of luck. The second was the smoke detector went off in our room at 0330 hrs. waking us from a dead sleep. Malfunction. We disconnected it and they fixed it in the morning. This is a resort that I want to go back to. It is a wonderful, relaxing place.
“What an excellent vacation spot!”
We just needed to get away for some R and R and we picked the right spot. The service was impressive and we would return without a doubt.
“What a Suite Honeymoon!”
This place was great. Everyone was so nice. Drink the hotel drinks! They're awesome and they have a water purification system, so no problems! Bring beach shoes- coral cuts! Food was incredible, staff was fun, atmosphere romantic and quiet (but not so quiet as to be boring). We went to Xel-Ha and Xcaret- again, bring water shoes! Totally worth it. What a paradise! I would recommend to my best friends!
“Loved it!”
We were honeymooners(almost all ppl there were)&plan on going back!Really friendly people.Tips are included-a lot of ppl still tip.At the resort,you can"rent"(free)snorkeling eqmt&kayaks.There are sand volleyball&horseshoe areas.Beds on beach are 1st come basis.Spa guys walk around&give free 5min.massages on the beach(Which are awesome!)they will try to sell you another once theyre done-they arent too pushy though.We got a couples moonlight massage one night.There is someone who sets up a pottery hut every day.You paint a piece of pottery.They glaze it&you pick it up the next day.(You pick the pottery-$10+)We opted to sit through a"timeshare"mtg.which wasnt that bad.We didnt do it-though it seemed like a good deal-just not the right time for us.We still got to keep the t-shirts&(very nice$$)coupon!-it will save us a ton next time!Our ocean view room meant you could see it over the top of the next building-still a great view though.Our room:comfortable bed,nice big shower,stocked mini-bar(beer,water,pop)The water temp.in our room-in both the shower&jacuzzi(which is just a Jacuzzi-bath so it only stays hot as long as a reg. bath would)was not very hot.The temp.in the shower would go from really hot to really cold&it never stayed one temp.for very long so we were always adjusting it.Theres a reg. hot tub on resort.You can parasail,swim w/dolphins,take snorkeling trips,etc.for extra 10 min. away.Sign up in advance w/your travel agent,etc.or once you get to the resort.
“Loved it!!”
This was our third trip back to the same resort and it was better than ever! The resort is beautiful, the food delicious and the service was outstanding. We couldn't have had a better time! We will be back.
“Paradise awaits”
We stayed at El Dorado Seaside Suites for our honeymoon & could not have been more impressed. Everyone was very accomodating & pleasant. Since it is a smaller resort, it is very intimate & you never feel crowded or over looked. They really go over the top & made our stay the best it could have ever been. We cant wait to go back!!
“Perfect in Every Way”
Hotel is wonderful with great food and outstanding service. Staff went out of their way to accomodate our every request. It is the perfect place for honeymooners, but as mother and daughter we still had a great time.
“Wonderful Place!!!- Ignore Neysayers”
Food-best we had anywhere-even in U.S. and the presentation beautiful. Portions relatively small, which is great for me, but not for husband. Was ok, because it's unlimited and you get room svc/snack bar. Hubby was able to get enough to keep him full. Have read reviews where some thought food was awful-dont know what resort they were at. Food=extraordinarily fabulous! Rooms - beautiful, clean. A/C broke one night, but was fixed quickly. Were put in wrong room one night (booked swim up and got ocean view) but to make up for it, we got free lobster dinner on beach. More than made up for inconvenience. They go out of their way to make all happy and often work 12 hrs/ day for $10-15 /day. They always seem happy to serve. We were grateful & always tipped at least $5 per meal/bar and usually $10-15. They are deserving of it. We are not rich, but felt it necessary to forego extras to make sure they got appreciation. Many dont tip and are rude to them. So uncalled for. Beach-great for us. North side rough, but not resorts fault-2005 Hurricane wiped it out. South side was nice. Beach beds usually taken, ok with us. We just lounged on a towel in a chair. Waters rough, so no snorkeling, but not resorts fault. Blame weather for that one. Normally, you can snorkel off beach in normal weather. By far the best we ever stayed at. Dont believe bad reviews. Very picky people who cant be pleased no matter where they stay.
“This was 100 time better than we had anticipated. It was the BEST VACATION ever”
WE were so impressed with Seaside Eldorado that we joined the Exotic Travelers Club and now have the opportunity to stay there another 88 weeks. It was heaven. The place is just beautiful, the staff is wonderful, they just can't do enough for you. The food is out of this world and it is the most Romantic Place you could Imagine. I just can't say enough about it or wait to go back. Shear Relaxation and no children running around.
“Relax to the Max”
Quiet, low-key property on the ocean with good stretch of beach. The king size cabana beds are plentiful along the beach and a great way to spend the day relaxing and sunning. Pool area is also comfortable and low-key with swim up bar. All adult, couples oriented, sit down restaurants w/several cuisine type choices. Away from the rush of Cancun and Playa del Carmen, which can be inconvenient if you like night life and shopping.
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Showing 1 - 10 results (of 94) · See more Dorado Seaside Suites by Karisma Gourmet All Inclusive reviews
The preferred airport for Dorado Seaside Suites by Karisma Gourmet All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 77.3 km / 48 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
