Save

Maroma, A Belmond Hotel, Riviera Maya

5.0 star property
Hotel with private beach, full-service spa

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Maroma, A Belmond Hotel, Riviera Maya

Photo gallery for Maroma, A Belmond Hotel, Riviera Maya

Exterior
View from property
Exterior
Premium bedding, down comforters, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Overview of Maroma, A Belmond Hotel, Riviera Maya

9.6

Exceptional

Highlights
  • Cleanliness is scored top 10% in Playa del Carmen by travellers.
  • Offers an onsite restaurant. Only 5% of properties have this in Playa del Carmen.

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • Breakfast included

Check out the area

Carretera Cancun Tulum Km 51, Riviera Maya, Playa del Carmen, QROO, 77710
  • Popular LocationParadise Beach1 min walk
  • Popular LocationMaroma Beach5 min walk
  • Popular LocationPlaya Paraiso Golf Course8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)39 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Villa, 2 Bedrooms, Oceanfront (Pool)

cleanliness

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
  • 1141 sq ft
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Suite, 2 Bedrooms, Oceanfront (Plunge Pool)

cleanliness

Highlights

Patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 1184 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Villa, 2 Bedrooms, Oceanfront (Plunge Pool)

cleanliness

Highlights

Patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 1141 sq ft
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Junior Suite, Garden View

cleanliness

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite, 1 Bedroom, Oceanfront

cleanliness

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Wellness)

cleanliness

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Plunge Pool)

cleanliness

Highlights

Patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 893 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Ocean View (Deluxe Ocean View Room)

cleanliness

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Private Pool, Oceanfront

cleanliness

Highlights

Patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 925 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (Master)

cleanliness

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 614 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

cleanliness

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 1119 sq ft
  • Beach view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Villa (Maroma)

cleanliness

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
  • Sleeps 10
  • 4 King Beds

Suite, Ocean View

cleanliness

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Ocean View Junior Suite)

cleanliness

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
  • 506 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Suite, Garden View (Master)

cleanliness

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Garden View (Deluxe Garden View Room)

cleanliness

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Playa del Carmen

Maroma, A Belmond Hotel, Riviera Maya is located in Maroma, a neighborhood in Playa del Carmen, and is near the airport and on a private beach. Xcaret Eco Theme Park is a popular area attraction and if an activity is on the agenda, El Camaleón Mayakoba Golf Course and Puerto Morelos Reef are worth checking out. Quinta Avenida and Puerto Morelos Town Square are two other places to visit that come recommended. Discover the area's water adventures with kayaking, snorkeling, and parasailing nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Paradise Beach - 1 min walk
  • Maroma Beach - 5 min walk
  • Playa Paraiso Golf Course - 8 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 11 min drive
  • El Camaleón Mayakoba Golf Course - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • Snake Bar At Iberostar Maya - 14 min drive
  • Restaurante el Tapatío - 11 min drive
  • Rhapsody Mixology Bar - 15 min drive
  • El Museo - 15 min drive
  • Aromes - 1 min walk

About this property

Maroma, A Belmond Hotel, Riviera Maya

Luxury boutique hotel refurbished in 2022 and located near El Camaleón Mayakoba Golf Course
A short walk from Maroma Beach, Maroma, A Belmond Hotel, Riviera Maya provides free full breakfast, an airport shuttle, and a beach bar. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and beach massages. Indulge in a deep-tissue massage, a body treatment, and a body wrap at Maroma Spa by Guerlain (Opening November 2023), the onsite spa. Enjoy Mexican cuisine, ocean views, and al fresco dining at the two onsite restaurants. The 24-hour gym offers fitness classes and Pilates classes; other things to do include sailing, volleyball, and scuba diving. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a grocery/convenience store and a terrace.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, free bicycle rentals, and express check-out
  • Express check-in, babysitting (surcharge), and a vegetable garden
Room features
All 72 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished patios and pillow menus.
Other amenities include:
  • Highchairs, baby baths, and children's dinnerware
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries, tubs or showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, wardrobes/closets, and toaster ovens

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Private picnics

Restaurants on site

  • Bambuco
  • Casa Mayor
  • Freddy's Bar
  • Woodend by Curtis Stone

Things to do

  • 24-hour gym
  • Art gallery
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Outdoor pool
  • Pilates classes
  • Sailing
  • Scuba diving
  • Shopping
  • TV in common areas
  • Volleyball
  • Water sports equipment

Family friendly

  • Baby bath
  • Children's dinnerware
  • Free crib
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 377 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 16 buildings
  • 2 floors
  • Banquet hall
  • Built in 1980
  • Communal living room
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Renovated entire property - December 2022
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Toaster oven

Outdoor space

  • Furnished patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 4000 per pet, per stay, plus a deposit of MXN 4000 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 11 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MXN 129.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 3200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 4000 per stay
  • Pet fee: MXN 4000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 129.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Belmond Maroma
Belmond Maroma Resort
Belmond Resort
Maroma Belmond
Maroma Resort
Maroma Hotel Playa Del Carmen
Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
Maroma Resort Spa

Frequently asked questions

Does Maroma, A Belmond Hotel, Riviera Maya have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Maroma, A Belmond Hotel, Riviera Maya?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Maroma, A Belmond Hotel, Riviera Maya on Apr 28, 2024 start from CA $1,279.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Maroma, A Belmond Hotel, Riviera Maya pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 11 lbs per pet. There's a deposit of MXN 4000 per stay and a fee of MXN 4000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Maroma, A Belmond Hotel, Riviera Maya?

Self parking and valet parking are free at this property.

What time is check-in at Maroma, A Belmond Hotel, Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Maroma, A Belmond Hotel, Riviera Maya?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Maroma, A Belmond Hotel, Riviera Maya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3200 per vehicle applies.

Where is Maroma, A Belmond Hotel, Riviera Maya located?

Nestled on the beach, this Maroma hotel is within 12 mi (20 km) of El Camaleón Mayakoba Golf Course, Quinta Avenida, and Puerto Morelos Town Square. Puerto Morelos Reef and Xcaret Eco Theme Park are also within 20 mi (32 km).

Maroma, A Belmond Hotel, Riviera Maya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 89 out of 106 reviews" "
Rating 8 - Good. 12 out of 106 reviews" "
Rating 6 - Okay. 3 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 1 out of 106 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Unji

Stayed 1 night in Dec 2023

10/10 Excellent

Sarrah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belmond always delivers exceptional service—Belmond Maroma is no different. The staff are amazing the facilities, recently renovated, are impeccable.
Stayed 9 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful resort in a beautiful location. Great staff, charming rooms, wonderful view and absolutely amazing service. This is one of the best experiences in MEXICO.
Stayed 4 nights in Mar 2021

10/10 Excellent

idris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Literally on the beach, could see the ocean and hear the waves at all times
Stayed 2 nights in Feb 2021

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and Authentic
Great staff, charming rooms with nice hammock on patio. The included breakfast is just fantastic. All food is well thought, prepared and of super quality just like everything at this place. Pricey, but very charming.
Stayed 2 nights in Nov 2020

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view, customer service, and hotel. We rode out hurricane Zeta but we still enjoyed our stay. This is the place to stay if you want to feel like family.
Stayed 3 nights in Oct 2020

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay At The Belmond
Our stay at the Belmond Maroma was absolutely perfect. The service was spectacular. The staff was friendly and so helpful with anything we wanted. It's a beautiful resort in a beautiful location. I would highly recommend this hotel.
Stayed 7 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent service and staff. Best beach in the world.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding food and service, great beach and beach amenities
Stayed 2 nights in Feb 2020

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0
Address
Carretera Cancun Tulum Km 51, Riviera Maya, Playa del Carmen, QROO