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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Within 21 km (12 mi) of Xcaret and Playa del Carmen, Barceló Maya Tropical Beach All Inclusive shares 500,000 square meters (123 acres) of rainforest and approximately 2 km (1 mi) of white-sand beach with three companion resorts, to which guests have privileges.
The Barcelo Maya Tropical All Inclusive and its companion resort, the Barcelo Maya Colonia All Inclusive, have direct beach access and share three outdoor pools, one with a swim-up bar, and all with spa tubs. In addition to a kids club, the resort has a children's pool with a slide.
Numerous land and water activities include 18-hole miniature golf, seven lighted tennis courts, and use of pedal boats and aqua bikes. Nightly entertainment features a local orchestra, theater productions such as Moulin Rouge, and complimentary entrance to the disco. Dining is in buffet-style or specialty restaurants (surcharges).
Room Amenities
Rooms
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Guestrooms at Barcelo Maya Tropical Beach All Inclusive span four three-story buildings and have elevator access. Standard rooms provide furnished balconies or patios overlooking the garden. Each room contains a sofa and a TV with U.S. cable channels. Minibars are restocked daily with complimentary bottled water, soft drinks, and beer. Bathrobes and in-room safes are also provided.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Kids' club
Entertainment
Not included
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Barceló Maya Tropical Beach All Inclusive guests have dining privileges at all four Barceló Maya Beach Resort complex restaurants:
Buffet Restaurant Tropical - Buffets with international cuisine. Breakfast, lunch, and dinner.
Capri - À la carte Italian cuisine for dinner. Reservations recommended.
Santa Fe - À la carte steakhouse for dinner. Reservations recommended.
Recreation
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
The Barceló Maya Tropical Beach All Inclusive and its companion resort, the Barcelo Maya Colonia All Inclusive, have direct beach access and share three outdoor pools, one with a swim-up bar, and all with spa tubs. A children's pool includes a slide. Ages 4–12 also have use of a kids club with scheduled activities, arts and crafts, and contests.
Extensive on-site recreational opportunities include tennis on seven lighted courts, basketball on two lighted courts, 18-hole miniature golf, beach volleyball, and archery. Windsurfers, aqua bikes, pedal boats, and kayaks are among the included water sports. Guests also have access to saunas, steam rooms, and a fitness center with treadmills, stationary bikes, strength-training machines, and free weights. Personal watercraft, bicycles, scuba diving, horse riding, and organized excursions are available for additional surcharges.
Designed by Robert Von Hagge, the 18-hole Playacar Golf Club is 21 km (23 mi) from the resort, and is open to the public (surcharge).
The recreational activities listed below are available either on site or near this Riviera Maya hotel; fees may apply.
Awards and Affiliations
A Green / Sustainable Property - Third Party Certified
This property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Showing 1 - 10 results (of 172) · See more Barcelo Maya Tropical All Inclusive reviews
out of 172 reviews
“Awesome Honeymoon!”
Very good time! My wife and I were on our honeymoon and we couldn't have picked a better place in Mexico! The weather was amazing, the beach is awesome at this resort. The beach here is way better than what we heard nearby resorts had. Also, if you want to set up a day trip, its as easy as going to the lobby and they arrange everything/ even a pick up. You can do just about anything from zip-lining to driving ATV's to swimming with dolphins. The food was wonderful--my wife and I ate 6 or 7 times a day! As long as you had the wristband you could get drinks at any bar as well. We spent the whole trip just relaxing and being pampered by the resort. The nice nightly restaurants were very good--especially the Japanese style one. We got 4 nightly restaurant coupons for the 6 nights we were there--thats pretty good in my book! The nightly entertainment was interesting as well. They had something going on every night and it was always unique. Overall, a great experience. I would definitely recommend it.
“Will come back with my friends”
We were upgraded to the Palace had a great time from the moment we arrived until we left. The buffets had a great variety so we always found something wonderful to eat. If you plan on eating in the restaurant make reservations for your full stay on your first morning since they fill up fast. The shows were all top quality enjoyed one every night. The hotel and grounds were immaculate and the staff never walked by you without a smile and a "Hola". My favorite was probably the fact that you can snorkel right off the beach. We saw lots of fish, sting rays, sea turtles (look in the sandy grassy areas), I even saw a squid the last morning. The Bahama Mamas were made with fresh bananas so I got another serving of fruit with each one although my husband liked the miami vices better. We will defiantly be back still have more to see and learn about the mayan culture in the aera.
“Great place to stay!!!”
We really enjoyed everything about this hotel!! Food was great, service was good, pools and scenery were amazing. The included watersports like aquabikes were fun. Rooms were very nice.
“Would Go Back!”
We enoyed this hotel very much! We were there in June 2009 with a party of 20 and there was something for everyone. The pool area was great and the beach was very nice. The grounds at the resort were beautiful and very well kept. There were many activities to participate in that were included. The Japanese and Seafood restaurant were very good but the Italian & Steak house were disappointing. The buffet restaurants were also good. There was plenty of variety. The staff at the hotel were extremely friendly. I would definitely go back to the Maya Tropical.
“Amazing and will go back!!!!”
This was an amazing vacation. Kids loved the waterpark, food was great, staff was amazing. Could not be happier. We loved it!!!!
“Best all inclusive I've ever stayed”
Great location, beach, pool, food, room all top notch. Best Mexico vacation I've experienced.
“Love the Sun”
We had a great time. We had a large group and for some of the formal dinners the hotel could not seat us in one group - thus we had two tables of 6. Food was good, hotel staff were friendly, activities were great.
“Would recommend to anyone looking to stay in the area”
We were extremely happy with everything with this hotel. I went with my sister and we felt at home at this resort. Great food, great everything!
“Concierge could use lessons in customer service!”
Everything about our stay at Barcelo Maya was great with the exception of the concierge and a couple of the bartenders. Our check in process was prompt and the agents were friendly. Housekeeping missed us on our first day so we had to order in-room dining to get coffee the next day. Several times we approached the concierge desk for information and each time we were treated as if we were a bother and our questions were answered with no offer for more information or if we needed anything else. The 3 different concierges we spoke with did not have very good English skills either and this made a simple question like "what time does the bus run from Tulum to Coba?" a difficult conversation. It seemed thier only job was to sell tours or keep the wrong guests out of the VIP lounges. On one occassion a lady and her son walked into the VIP lounge/internet cafe and asked us how to use the computer and as I was offering to let her use the one I had been using the conceriege rushed into the room to let her know that she could not be there as this was only for guests with gold wrist bands. They would watch those lounges like a hawk! While it is nice to have exclusive use of an internet cafe, I think this resort could train thier concierge better in the idea of customer service! Overall the place is excellent but dont expect much help from the concierge desk!
“Could have stayed longer!”
beautiful resort,slow time of year ,excellent service,awesome...Big Beach
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 172) · See more Barcelo Maya Tropical All Inclusive reviews
The preferred airport for Barcelo Maya Tropical All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 72.2 km / 44.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
