Barceló Maya Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Barceló Maya Palace - All Inclusive

Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Gazebo
Junior Room
6 restaurants, international cuisine
Junior Suite, Oceanfront (Premium Level) | Bathroom

Overview of Barceló Maya Palace - All Inclusive

8.6

Excellent

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • On private beach

Explore the area

Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Popular LocationOasis Beach1 min walk
  • Popular LocationXpu-ha Beach1 min walk
  • Popular LocationCapri4 min walk
  • Popular LocationCenote Cristalino13 min walk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Junior Room

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Pool View (Premium Level)

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Premium Level)

  • 484 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Xpu-Ha

Located in Xpu-Ha, Barceló Maya Palace - All Inclusive is near theme parks and on a private beach. Ferry to Cozumel and Puerto Aventuras Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Akumal Beach and Xcacel Beach. Traveling with kids? Consider Xcaret Eco Theme Park and Akumal Ecological Center. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Oasis Beach - 1 min walk
  • Ecopark Kantun Chi - 15 min walk
  • Cenote Azul - 18 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • Mirador Buffet - 8 min walk
  • Carey Lobby Bar - 8 min walk
  • Agave - 6 min drive
  • Capri - 4 min walk
  • Buffet Colonial - 9 min walk

About this property

Barceló Maya Palace - All Inclusive

Luxury all-inclusive property by the ocean
At Barceló Maya Palace - All Inclusive, you can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars. This property is a great place to bask in the sun with a private beach, scuba diving, and snorkeling. Indulge in a facial, a Swedish massage, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and more. The health club offers yoga classes and fitness classes; other things to do include kayaking, basketball, and volleyball. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and a swim-up bar
  • Free self parking
  • 3 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a water park (surcharge), and babysitting (surcharge)
  • Guest reviews say good things about the family-friendly amenities, dining options, and bar
Room features
All 756 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and free stocked minibars. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Furnished balconies or patios, LED light bulbs, and childcare services

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Mar 21, 2024 start from CA $375.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Barceló Maya Palace - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Maya Palace - All Inclusive?

Self parking is free at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Barceló Maya Palace - All Inclusive?

Check-out is at noon.

Does Barceló Maya Palace - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 278 per vehicle applies.

Are there all-inclusive benefits at Barceló Maya Palace - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, rowing/canoeing, and more.

Where is Barceló Maya Palace - All Inclusive located?

Nestled on the beach, this Xpu-Ha property is just steps from Xpu-ha Beach and Oasis Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 1 mi (2 km).

Barceló Maya Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 874 out of 1475 reviews" "
Rating 8 - Good. 325 out of 1475 reviews" "
Rating 6 - Okay. 125 out of 1475 reviews" "
Rating 4 - Poor. 91 out of 1475 reviews" "
Rating 2 - Terrible. 60 out of 1475 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katyanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Barceló. Would return in the future.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 5th trip to Barcelo. Check in with premium is always a treat. The beach here is gorgeous - about a mile from end to end. If you are into a daily pampering session, you have free access to the hydrotherapy spa every day with a premium room. They have a daily sign up ( at 9) for the Hobies, which are small sailboats. This is included with your stay as well. This year we splurged and booked a catamaran trip - a boat that easily fit 24 . And, we were the only ones on it - what a special surprise!Each day we got up and packed a bag for the day - no need to go back to the room. After breakfast, we would find chairs on the beach and spend time reading, relaxing and listening to the waves. We booked the spa almost every day! We snorkeled daily and played in the waves daily. The snack bars are close to the beach for those mid-day munchies. And there are the super yummy drinks from the bar😉 Around 4, we would head over to the adults only pool and find a spot to play a game - typically we bring scrabble and cribbage. We booked the ala carts typically between 7:30 and 8. That allowed us to finish dinner right around show time. My fav this year was the Michael Jackson show. The entire cast was incredible - so much talent! All of the restaurants and staff members were great. The only thing that would make the restaurants better is if I allowed myself to actually get hungry. Next year, I'm limiting myself... that's right... I'm already looking forward to next year.
Stayed 10 nights in Feb 2024

10/10 Excellent

Dana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 7 nights in Mar 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Jaime Victoria

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
We loved the property, very beautiful. Nice beach, pools were great. The room was very nice. The buffet food was amazing, & having the option of multiple locations for buffets was nice for variety. The only issue we had was with premium upgrade. They advertise as having priority booking for dinner reservations. We could barely get one or two, & not at decent times. Yet our friends that were not premium easily booked multiple reservations right when they checked in. This was very disappointing as it was the main reason we upgraded. So basically we paid more & didn’t really benefit. I would definitely advise against premium level. They were unwilling to acknowledge that this is an issue with others yet the family next to us was there with the exact same issue. Honouring what you advertise is pretty important. Or at least understanding what we were frustrated with at the time would have gone a long way.
Stayed 7 nights in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive! Safe, great staff, but clean pools and water parks for kids and great ocean views
Stayed 5 nights in Mar 2024

10/10 Excellent

Jason, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and use of other Barcelo hotel services
Stayed 5 nights in Mar 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Amy Jean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Barcelo is an amazing complex. Perfect for families of all ages and couples. It holds capacity so well. You are never looking for the beach chair. The food is absolutely amazing! The staff are always smiling and so helpful . The grounds are absolutely gorgeous and the buildings are stunning. We have been 5 times and it’s great every time! We had 7 families join us on spring break and they all loved it and are going back next year!
Stayed 6 nights in Mar 2024

10/10 Excellent

Halie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time at Barcelo!
Stayed 7 nights in Jan 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5