Room type

Junior Suite, Garden View (Deluxe Free access to All 5 Hotels )

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Junior Suite, Pool View (Deluxe Club Premium /access 5 Hotels)

Max Occupancy: 5 guests (up to 4 children, 2 infants)

Junior Suite, Ocean View (Club Premium free access to 5 hotels)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelAll-inclusive beach resort, near Playa del Carmen

20 minutes from Xcaret

The beachfront Barcelo Maya Palace Deluxe All Inclusive is a 20-minute drive from Mayan ruins and thick jungle at Xcaret, an eco-archaeological park. Guests can drive 7 minutes to see shipwrecks at Puerto Aventuras maritime museum, or 30 minutes to Playa del Carmen’s bustling bars and boutiques.

Private beach and spa

Sun lovers can take it easy on the private white-sand beach, fringed by the turquoise Caribbean Sea. Onsite aquatic amenities include 3 pools and a children’s water park, and the spa offers a range of tempting treatments. Six restaurants and bars serve cocktails and international dishes.

Balconies and WiFi

Guests can relax on the balcony with a drink from the minibar, or check emails with WiFI in the separate sitting area of their air-conditioned room. Flat-screen TVs with satellite channels provide entertainment, and pillow menus help ensure a restful night’s sleep.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Rowing/canoeing
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games

  • Bartending
  • Cooking
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old
  • Open from 9:30 AM until 9 PM

Entertainment

  • Access to onsite clubs
  • Theme parties

Not included

  • Use of golf cart
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Barcelo Maya Palace Deluxe All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Barcelo Maya Palace Deluxe All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 6 restaurants. A swim-up bar is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge). This all-inclusive resort also offers a water park, a children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Airport transportation (surcharge)
  • Arcade/game room
  • ATM/banking
  • Babysitting or childcare
  • Number of floors - 3
  • Number of bars/lounges - 4
  • Number of poolside bars - 2
  • Business center
  • Free newspapers in lobby
  • Concierge services
  • Conference space
  • Fitness facilities
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Full-service spa
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Number of outdoor pools - 2
  • Luggage storage
  • Turkish bath/Hammam
  • Airport transportation
  • Tennis on site
  • Laundry facilities
  • Children's club
  • Meeting rooms 4
  • Multilingual staff
  • Nightclub
  • Total number of rooms - 756
  • Porter/bellhop
  • On private beach
  • Conference space size (meters) - 218
  • Free self parking
  • Beach umbrellas
  • Beach towels
  • Number of restaurants - 6
  • Outdoor tennis courts 3
  • Sauna
  • Shopping on site
  • Spa services on site
  • Children's pool
  • Wedding services
  • WiFi (surcharge)
  • Tours/ticket assistance
  • Water park
  • Spa treatment room(s)
  • Free valet parking
  • Conference space size (feet) - 2350
  • Number of meeting rooms - 4
  • Garden
  • Swim-up bar
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Family Friendly Amenities

  • Family Hotel
  • On private beach
  • Outdoor pools
  • Children's pool
  • Outdoor tennis courts
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
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Internet

Available in some public areas: Wireless internet access ( 22 USD per 24-hour period )

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels
  • Air conditioning
  • Furnished balcony or patio
  • Phone
  • Bathrobes
  • Minibar (stocked, free items)
  • Jetted bathtub
  • Slippers
  • Rainfall showerhead
  • Satellite TV service
  • Desk
  • Free bottled water
  • Ceiling fan
  • In-room childcare (surcharge)
  • Coffee/tea maker
  • Free toiletries
  • Cribs/infant beds available
  • Hair dryer
  • Daily housekeeping
  • Flat-panel TV
  • Private bathroom
  • Separate bathtub and shower
  • Room service (24 hours)
  • Day bed
  • Iron/ironing board
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
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Where to Eat

Mirador - This buffet restaurant specializes in international cuisine.

La Hacienda - This buffet restaurant specializes in Mexican cuisine.

Rodizio - This restaurant specializes in Brazilian cuisine.

Brasserie - This restaurant specializes in French cuisine.

Caribe - This restaurant specializes in Caribbean cuisine.

24-hour room service is available.

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Nearby Things to Do

A private beach, a health club, and a water park are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Personal motorized watercraft on site
  • Sailing nearby
  • Water skiing nearby
  • Aerobics on site
  • Basketball on site
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Ecotours nearby
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Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible parking

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for wireless Internet in public areas: USD 22 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Only registered guests are allowed in the guestrooms.

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