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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Deluxe room - All Inclusive | |||||||||||||||||||
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| 2 Bedroom suite up to 6 pax - All Inclusive | |||||||||||||||||||
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| 3 Bedroom Suite up to 8 pax - All Inclusive | |||||||||||||||||||
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| 2 bedroom penthouse suite - All Inclusive | |||||||||||||||||||
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Property Amenities
Simply step outside to unwind on the hotel's beach. At Azul Fives Hotel By Karisma you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 4 swim-up bars and a bar/lounge. High-speed wireless Internet access is available for a surcharge. This luxury hotel also offers a children's club, a children's pool, and a health club. Complimentary parking is available on site.
Azul Fives Hotel By Karisma has designated areas for smoking.
Room Amenities
Rooms
Azul Fives Hotel By Karisma offers 360 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, makeup/shaving mirrors, designer toiletries, and hair dryers.
This Playa del Carmen hotel provides wired high-speed Internet access for a surcharge. Business-friendly amenities include safes and direct-dial phones with voice mail. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and wake-up calls can be requested. Housekeeping is provided daily.
All guestrooms are non-smoking.
Dining
SEA OLIVE - Overlooking the ocean, this restaurant serves lunch and dinner.
TSUKI - Overlooking the ocean, this seafood restaurant serves dinner only.
FLAVOURS - This family restaurant serves breakfast, lunch, and dinner.
SENSES - This fine-dining restaurant serves dinner only.
24-hour room service is available.
Recreation
A private beach and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa
VASSA SPA has 10 treatment rooms. Services include facials, body treatments, and manicures and pedicures.
Promotions
Complimentary Honeymoon and Anniversary Promotion
Book a minimum 3-night stay in a "One Bedroom Suite" room category starting June 15, 2011 for travel anytime and receive the following:
Must book a "One Bedroom Suite" room category to qualify. Marriage certificate must be presented at check-in. This promotion can be reserved for use 30 days before or after wedding/anniversary date. Also available in lower room categories for a surcharge. Offer may not include taxes or gratuities. Not combinable with any other promotion, unless specified in said promotion details. Restrictions may apply.
Showing 1 - 10 results (of 15) · See more Azul Fives Hotel By Karisma reviews
out of 15 reviews
“Azul Fives Extremely Satisfied”
Enjoyed everything. Dinner food needs improvement though. Be careful making a reservation at Senses, $98 per person, and some of the courses very good, some not so good. The staff was extremely courteous, and very prompt. If looking for a great hotel, which is relatively peaceful, this could be your place. It was 100% full, but you would guess it was only 50% full based on how crowded the pools and restaurants were.
“Great Hotel!”
Wonderful place, it's small and quiet great for honeymooners. The food was the best I have had in Mexico and we have stayed at a lot of other nice places.
“Very nice Hotel, I would efinitely recommend it.”
Everything is very clean, personnel very helpful and kind, extremly friendly.
“Great”
Overall it was a great hotel. Service was great. The restaurants were delicious and there were a lot of options. Everyone was friendly and welcoming. I would definitely go again and stay there. I highly recommend it.
“Beautiful Hotel. Beach - not so much”
The hotel is beautiful and the rooms are absolutely huge and well-appointed. Food and drink were excellent (loved the "Gourmet Inclusive" a la carte approach - much better food than a typical buffet). The staff is all very friendly. Supposedly they have smoking in "designated areas only", which I was told did not include the pool areas, but I was chased away from the pools more than once by chain smokers. The mini-bar was only restocked once while we were there (1 week) and only after I called twice to request it. The beach was too covered in coral to be able to swim without booties, but we were told that there was a gorgeous sandy beach about 15 minutes down to the left. No real activities for teenagers, so I wouldn't recommend bringing teens, but I'd definitely go back without a child.
“Very good hotel, but the beach is not very beautiful”
The room is huge, nicely decorated, again. The facilities are good, the breakfast each morning is good, the pool is beautiful, but I did not like the beach. It is much less beautiful than the beaches of Playa del Carmen and Cancun. For me it's the main downside of the hotel.
“Great resort for families and kids!”
Great location and resort for kids and families. Staff are very professional with kids which is a huge plus! Wonderful location in many ways.
“Paradise”
Hotel was great, we did the European plan instead of the all inclusive. It worked out really well, we made our own breakfast, ate lunch at the beach restaurants and had dinner in town or in one of hte 3 hotel restaurants. The beds were comfortable, the rooms beautiful the staff were friendly. A few bumps but overall wonderful. We did water aerobics, yoga on the beach, swam in the ocean, watched the destination weddings. Roberto the General Manager is a doll and very helpful! Would go back tomorrow!!!
“friendly staff, great for families with children, limited bars and restaurant choices”
I stayed at Azul Fives from 11/13 to 11/17 for our baby-moon. It's a small but modern hotel. During our stay, only 2 out of the 5 bars were open. 3 out of the 4 restaurants were open (one under renovation) and there is only 1 restaurant open for breakfast and 1 restaurant open for lunch so the selections were very limited. The staffs were very friendly and nice. The hotel is great for families with small children. They have a lot of toys around most public areas for kids to play and the toys were all sponsored by Fisher Price (include the high chairs and booster seats in the restaurants). The room are very spacious. Beach is a bit rocky so not ideal for swim or kids. I would recommend the hotel to families who wants a small vacation.
“not impressed, cant wait to go back!!!!!!AWFULL!!!!!!!!”
1.The sea is awful!!!! no way to swim in the sea!!!!!we were resting there for 2 weeks, but we didnot swim in the sea. 2.And pools are VERY cold. Children cant swim in it at all!!!!!!!!!! 3.Rooms are not comfort, there are no telephone in living rooms ( only in bedrooms). 4.In showers there no place for shampoos and others things. 5.there are washing machines and kitchen items(plates,spoons,forks and so on) in rooms, but we WASNOT allowed to use it. It was said, that in hotel there are restaurants and laundry, use IT. 6. We had 2-bedroom penthouse, and we had barbeque. But we had No GAS for it. We asked several times to bring it and....we had no gas!!!!!! 7. We had no beache towels in room for terrassa.
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Showing 1 - 10 results (of 15) · See more Azul Fives Hotel By Karisma reviews
The preferred airport for Azul Fives Hotel By Karisma is Cancun, Quintana Roo (CUN-Cancun Intl.) - 44.8 km / 27.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
