Lobby
Check availability

Reviews of Copacabana Sol

3 out of 5
Copacabana Sol
Rua Santa Clara, 141, Copacabana, Rio de Janeiro, RJ

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 310 reviews" "
Rating 8 - Good. 136 out of 310 reviews" "
Rating 6 - Okay. 60 out of 310 reviews" "
Rating 4 - Poor. 18 out of 310 reviews" "
Rating 2 - Terrible. 6 out of 310 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stop in Copacabana.
We had a nice stay our room was good ,comfortable bed. The front desk was very helpful. A great breakfast every day. The area is nice for shopping and only two blocks away from the beach. Only the wifi was very,very slow.
Stayed 4 nights in Sep 2017

10/10 Excellent

sean, saint paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Hotel is close to beach and other areas of interest
Stayed 5 nights in Sep 2017

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
We loved our 4 day stay at this hotel. The room was great (minus the view) and the location was perfect. The breakfast buffet was also really good with loads of variety and amazing tropical fresh fruit. What stood out most though was the service. So accommodating and everyone tried their hardest to communicate in English with us. One morning we slept in and arrived late to breakfast as it was closing at 10 and the staff were even kind enough to rush around and find us things to eat even though it was already half packed up. We'd recommend this hotel for a great spot in Rio close to Copacabana beach in a very safe feeling area.

8/10 Good

milan, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff expecially Washington at the front desk

2/10 Terrible

Ricardo

Liked: Staff & service
Disliked: Room comfort
Stolen credit card from the room, they didnt care
Everything was going right until we checked out and hour later found out that a credit card and a driver license were stolen from a bag that never left the hotel room during our stay. Someone with access to the room took them and used about USD3000 from that visa card. We noticed it one we arrived to Chile and told the police and had to initiate the process of blocking the documents... a waste of time and a terrible way to finish the holidays. We send an email to the hotel manager advising about the robbery, assuming they would like to know to prevent this to happen again but they never reply. That was 3 weeks ago so now they get their negative review as they deserve.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel With Excellent Customer Service
The hotel rooms are comfortable and clean. However, what sets this hotel apart is the excellent customer service from all of the staff. From early check in to late check out all of the staff at the hotel went out of their way to make my stay great. It's rare these days to find great customer service. This hotel has exceptional customer service.

10/10 Excellent

Junius, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of Copacabana in Rio.
We had a great experience. The staff was very friendly and went out of their way to help us. The location was perfect and ideal to get to the subway and the main beach area. Breakfast was offered everyday and was an excellent addition to everyday. Overall, it was a great experience and I would definitely recommend the Copacabana Sol Hotel to everyone. It gave us a great flavor of Brazilian hospitality and a typical Brazilian hotel in the heart of Copacabana in Rio de Janeiro, Brazil.

8/10 Good

Peter C, State College, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complimentary wifi and breakfast. Close to beach
Great hotel! Staff pleasant and helpful! Met my needs as a single traveler.

10/10 Excellent

mike, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with brilliant staff
I stayed for week during the olympics and the hotel was a great base. Not far from the beach and also the metro station. The staff were perfect and nothing was too much trouble. I arrived in the middle of the night mych later than expected and they all helped me settle in easily and comfortably . Great holiday made better by the lovely hotel and staff.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Hotel in bit if a dodgy area. Very much one star. Room very basic (we had a delux room) , tiny, noisy

10/10 Excellent

rebecka, p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this hotel
Good hotel close to the beach Easy public transport near by Friendly staff Lovely breakfast Fantastic bathroom

6/10 Okay

Verified traveller

Ok
Hotel simple, excellent pour une nuit de passage. Chambre très petite. Café mauvais. Très bel accueil.

6/10 Okay

ernest, Columbus, OH , USA

Liked: Staff & service
Disliked: Room comfort
Copacabana Sol visit Nov. 11-18
My roomm (especially the bathroom) was extremely small. I was there for 7 days. The staff was very helpfull, as much as they could. The location was good, close to the beach, and everything else, like laudry, shopping, etc. It is very noisy at night, especially around 2-3 am when the sanitation crews come through on the streets. The free wifi is extremely slow also

6/10 Okay

Verified traveller

Liked: Cleanliness
Met expectations of three star hotel Room was quite big

8/10 Good

Stephen, Washington, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good tourist class hotel.
My third stay at this hotel. It offers simple clean comfortable accommodation and can offer excellent value. The staff here are excellent. Very friendly and welcoming and they all do their very best to assist their guests. This has certainly been my experience. Breakfast is good and satisfying. Very good WIFI compared to other hotels, and good location. I will continue to look out for this hotel in future.

10/10 Excellent

DAVID G.

Liked: Cleanliness, staff & service, room comfort
FANTASTIC.
BRILLANT HOTEL HAVE NO COMPLAINTS OR FAULTS ABOUT THIS HOTEL.EVERYTHING WAS JUST WHAT I WANTED.STAFF,FOOD,ROOM,LOCATION,WI FI ALL FIRST CLASS.WHEN I COME BACK TO RIO I WILL BE STAYING AT THIS HOTEL AGAIN. MANY THANKS DAVID GREGG.

6/10 Okay

JR visiting spectrum

Family trip
Good value- no frills, good buffet. Close to beach, and metro. It is older hotel w/small elevator, small rooms very basic. Bathroom shower needs cleaning for grout but did have lot of water pressure you don't usually get anywhere.

10/10 Excellent

Kelly P.

Liked: Cleanliness, staff & service, room comfort
Good hotel
Almost Excellent! They need work with the Internet things!!!

2/10 Terrible

Maria S.

Disliked: Cleanliness, room comfort
In need of renovations
Almost all the rooms suffer from a constant noise of the extractor of the kitchen and don't allow you to sleep properly, the bathrooms are dirty with mold on the walls and some with flooding in the shower cubicle. After several attempts to make our stay as comfortable as possible and seeing three rooms, it is clear that the whole building needs an urgent renovation.

4/10 Poor

juan, Miami

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Noise, no elevator, construction going on
Only one elevator working.rooms with cold marble floor and white unromantic lights.cheap blankets.not very romantic. Construction noise all day from 8 am. Breakfast moderate. Not bad for the right orice. Would not come back

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
SOL COP-FAIR REVIEW
The Hotel was about average.Breakfasts were modest.The room was compact with ablutions above average.The room door opened into a poorly ventilated foyer that was hot and uncomfortable.The lift was very small-could accommodate 2 persons without luggage.We could have got better value for THE APPROX R1200-00 per night that we paid at surrounding hotels situated closer to the beachfront area

4/10 Poor

Yael, Boston, US

Disliked: Staff & service, property conditions & facilities, room comfort
Bad Experience
We had a bad experience with the hotel. When we came to the hotel we were notified that we were transferred to a different hotel due to a problem they encountered with a few rooms. The hotel personal said that they had no way to contact us. I am sure that if the issue was a problem with a payment they would be able to find our email! We were transferred to a close by hotel (Bandeirantes) which we were told was better. If this is the case I can not imagine how bad is the Copacabana hotel! We came as a group of a few friends - we were transferred and our friends stayed at this hotel. Our friends didn't have a much better experience than we did. This hotel is basically about location.

2/10 Terrible

Suyog, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID THE HOTEL. Really bad rooms and staff.
AVOID THIS HOTEL. When we reached the hotel we got our first surprise. We were asked to move to a different hotel nearby because apparently their rooms were not "in a good condition." We were also told that essentially we don't have any other option because the whole of Copacabana was already fully booked as this was high season. They didn't even send us a single email and the whole thing was an utter surprise. So two couples out of our group of 4 couples were moved to a different hotel. Both the hotels were really really bad, with an emphasis on bad if it wasn't clear. The rooms were tiny and pathetic in both hotel with an even worse staff and room service. Just when we thought it couldn't get any worse, we realized that there was no wifi in the hotel. They informed us that there were some issues with the internet. Overall, THE worse hotel that I have ever stayed at.

6/10 Okay

Luke, Brisbane

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Location at a cost...
Nice location a few blocks back from Copacabana beach. This is offset by extremely cramped elevators and balcony doors which do not have any locks on them and internet was an issue. On top of this was power outages.

6/10 Okay

Tom, Vancouver

Liked: Cleanliness
Clean, safe, and good location.
Hotel was small but nice and clean. Hotel was quiet, except for noise from the fan outside. Breakfast was good. Staff were friendly and easy to deal with.

6/10 Okay

Esteban, Gonzalez

Nice for the price
HOtel location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, excellent location and breakfast
We had a triple room and were very satisfied. The hotel is right in the heart of Copacabana.

6/10 Okay

miika

Liked: Cleanliness, staff & service
Disliked: Room comfort

8/10 Good

George, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not far from the beach
The local was very convenient allowing me to get out and see Rio

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good hotel overall
Good hotel but needs cleaner bed sheets and pillow covers

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay there
Good location, good service, friendly staff, very close to Copacabana beach and Metro. Breakfast was very good. I will recommend the hotel.

6/10 Okay

Mrigank, Hong Kong

Disliked: Cleanliness, room comfort
Overpriced hotel
To be fair to the hotel, all hotels are over priced in Rio. The rooms are not of the standard of 3 stars, but the price is expensive. The rooms at the back are extremely pathetic with small dunk rooms and a small window opening into AC ducts. I got my room upgraded and the rooms in the front are much better and airy. But seriously rooms at the back are suffocating.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Old hotel.
Price too high for what you get. The ppl at recipte are not nice at all

8/10 Good

Sergio, New York, NY

Liked: Staff & service
Great choice!
Very basic hotel with simple amenities. 3 blocks from the beach, hotel staff is very nice, great breakfast, , flat screen TV (although I was never in the room enough to watch TV, AC a little noisy at night but works well. Overall, if you're only looking for a place to sleep at night, then this hotel would work perfectly fine.

10/10 Excellent

Daniel, Chantilly Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Copacabana Sol Hotel was great
Front desk clerk was awesome (Thank you to the clerk that used to live in California he was a life saver :) ). Room was very clean but the furnature was a bit dated. The location was great too. Thank you soo much.

6/10 Okay

nino, Ljubljana

Liked: Cleanliness, staff & service
Nice stuff
The hotel is close to Copacabana Beach, through the day a lot of noise, nights OK. The air-condiotion is wearout, so some other things in bathroom. Normally would be to expensive, but now are summer holidays in soon it'll be a Carneval, World Cup, ... But people in hotel are kind and nice, good English,...

10/10 Excellent

Daniel Jacobs, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Narendra, India

Liked: Staff & service
Disliked: Property conditions & facilities
Budget hotel to stay.
its slightly old styled..with smaller rooms. breakfast is good though. choose the rooms with road facing. location is good.. very close to the Copacabana beach. don't expect any luxuries.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Laura, Los Angeles

Liked: Cleanliness, staff & service
Convenient location
This hotel was friendly, clean and had a great complementary breakfast. The location was easy to walk to the beach and to restaurants. It was also easy to get taxis. One downside is the AC didn't work in our room but we didn't complain about it to management so it could have been a one off. I would stay here again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Could be Hit or Miss
The first room had bugs around the headboard of the bed. I am not too familiar with what a bedbug looks like (my friend said he thought they were ants). I went down to reception to ask for a new room as I didn't want to take a chance with bedbugs. He said that room service would give us new pillows. This was not an acceptable response. They moved us to a different room which did not fully accommodate the 3 of us (one had a make shift bed). However, this room was bigger, clean, and seemed pretty decent. The location of the hotel is pretty good. It is basically right in the middle of Copa (offset from the beach about 3-4 blocks) so you can walk to a good number of places at either end of the beach. I hesitate to recommend this hotel. You may get a good room, you may not. It is worth searching for the best deal while maintaining quality of the rooms. This hotel would come in right at 2.5 stars out of 5 (rounded down to 2 stars for my review)

6/10 Okay

JOAO

Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 7 nights in Mar 2020

10/10 Excellent

horacio laureano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Rose Silva. on Mar 11, 2020
Prezados, Muito obrigado pela avaliação positiva do hotel. Será um prazer tê-lo conosco novamente. Central de reservas.

8/10 Good

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

ggisele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

andreia

Travelled with family
Liked: Cleanliness, staff & service
Café da manhã muito fraco. Tv não tem canais fechados.
Stayed 4 nights in Nov 2019