Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 316 avis sur 901." "
10 – Excellent
316
Note de 8 – Bien, d’après 344 avis sur 901." "
8 – Bien
344
Note de 6 – Acceptable, d’après 154 avis sur 901." "
6 – Acceptable
154
Note de 4 – Médiocre, d’après 56 avis sur 901." "
4 – Médiocre
56
Note de 2 – Terrible, d’après 31 avis sur 901." "
2 – Terrible
31
8,0/10
Propreté
8,6/10
Service et personnel
8,0/10
Commodités
7,6/10
État et installations de l’hébergement
7,8/10
Écoresponsabilité
Avis
10/10 – Excellent
Laurent
Voyage d’affaires
18 avr. 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Laurent
Séjour de 1 nuit en avril 2022
8/10 – Bien
Jonathan
2 oct. 2018
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
good quality/price
Fast check-in. Breakfast has not variety and is not really good. overall ok
Jonathan
Séjour de 4 nuits en septembre 2018
Manager a répondu le 5 oct. 2018
Dear Jonathan,
Thank you for sharing with us about your stay. I am truly sorry you did not like our breakfast. With biscuits and gravy, hot waffles, scrambled eggs, sausage, breads and pastries, fruit, hot and cold cereals, coffee, juice, tea, and milk being on the breakfast bar, I am sorry that is not a good variety. We are always looking for new items to put on the bar and if you would like to see something new for your next visit, please let me know. Thank you again for your feedback. Hope to see you in the future.
Sincerely
Rose Mary Ware
Operations Manager
8/10 – Bien
Jonathan
27 janv. 2018
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
bon rapport qualité prix
bon rapport qualité prix, la chambre est confortable. Le déjeuner est ordinaire.. le pain est plutôt sec et il n’y a pas de variété, typique d’un hôtel aux USA.
Jonathan
Séjour de 5 nuits en janvier 2018
Operations Manager a répondu le 30 janv. 2018
Thank you for sharing with us about your visit. We appreciate your feedback. I will take your feedback and further enhance our breakfast so other guests do not experience these inconveniences you mentioned. Thank you again
8/10 – Bien
Jonathan
8 déc. 2016
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon rapport qualité-prix
La chambre est assez récente, la literie est très confortable. La salle de bain aurait besoin d'un peu d'amour, mais est quand même propre est fonctionnelle. La télévision/Câble n'est pas de très bonne qualité... Selon mes collègues, le système de climatisation n'est pas très performant. Le petit déjeuner est très simple comme la plupart des hôtels aux USA.
Jonathan
10/10 – Excellent
Brenda
22 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Undergoing renovation but was never a problem and the room we had (not renovated) was nice and clean.
Brenda
Séjour de 3 nuits en mai 2024
Courtney McNew, Manager a répondu le 23 mai 2024
Greetings Brenda,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 – Excellent
Jason
16 mai 2024
Points forts : Propreté, service et personnel et commodités.
Clean and quiet.
Jason
Séjour de 1 nuit en mai 2024
Courtney McNew, Supervisor a répondu le 17 mai 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 – Excellent
Trisha
14 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Trisha
Séjour de 1 nuit en mai 2024
Courtney McNew, Manager a répondu le 17 mai 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
6/10 – Acceptable
Robert
13 mai 2024
Points forts : Service et personnel
Robert
Séjour de 1 nuit en mai 2024
Courtney, Supervisor a répondu le 14 mai 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
8/10 – Bien
Dennis
12 mai 2024
Points forts : Propreté, service et personnel
Dennis
Séjour de 1 nuit en mai 2024
Courtney McNew, Supervisor a répondu le 14 mai 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
6/10 – Acceptable
Crystal
9 mai 2024
Points forts : Service et personnel
Crystal
Séjour de 1 nuit en mai 2024
Courtney, Supervisor a répondu le 11 mai 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
6/10 – Acceptable
jeffrey
9 mai 2024
Points forts : Service et personnel
Pretty dirty and run down
jeffrey
Séjour de 1 nuit en mai 2024
Courtney, Supervisor a répondu le 13 mai 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
10/10 – Excellent
Summer
6 mai 2024
Summer
Séjour de 1 nuit en avril 2024
Courtney McNew, Manager a répondu le 26 mai 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,
10/10 – Excellent
William
Voyage d’affaires
5 mai 2024
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Rooms under reno
William
Séjour de 1 nuit en mai 2024
Courtney McNew, Manager a répondu le 6 mai 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,
8/10 – Bien
Kenneth
Voyage d’affaires
5 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice property... worth the price! 2nd floor only options are temporary....
Kenneth
Séjour de 2 nuits en avril 2024
Courtney McNew, Manager a répondu le 6 mai 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
6/10 – Acceptable
Jill
2 mai 2024
Jill
Séjour de 1 nuit en mai 2024
Courtney, Supervisor a répondu le 23 mai 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
8/10 – Bien
Richard
Voyage de couple
28 avr. 2024
Points forts : Propreté, état et installations de l’hébergement
The room was above average but a little worn. It was very competitively priced. Just a heads up there isn’t an elevator.
Richard
Séjour de 1 nuit en avril 2024
Courtney McNew, Manager a répondu le 29 avr. 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
8/10 – Bien
Robert
Voyage en famille
28 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Toilet running carpet ripped up near entry to room outside appearance looked out dated
Robert
Séjour de 1 nuit en avril 2024
Courtney McNew, Manager a répondu le 29 avr. 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
10/10 – Excellent
Ken
Voyage en famille
26 avr. 2024
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
There are holes in our carpet. The shower is nice.
Ken
Séjour de 1 nuit en avril 2024
Courtney McNew, Manager a répondu le 26 avr. 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 – Excellent
Hugh
Voyage en famille
22 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A nice overnight stay, all good.
Hugh
Séjour de 1 nuit en avril 2024
Courtney McNew, Manager a répondu le 26 avr. 2024
Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 – Excellent
Deborah
Voyage de couple
21 avr. 2024
Points forts : Propreté, service et personnel et commodités.
Our room was clean but carpet was in disrepair . Had a very nice breakfast.
Deborah
Séjour de 1 nuit en avril 2024
Courtney McNew, Manager a répondu le 21 avr. 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 – Excellent
Kenneth
19 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I am a regular customer (4-6 days per month).... excellent staff, clean, safe and a great price
Kenneth
Séjour de 1 nuit en avril 2024
Courtney McNew, Manager a répondu le 20 avr. 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,
10/10 – Excellent
Dileepkumar
Voyage en famille avec de jeunes enfants
17 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to freeway, friendly staff, clean room.
Dileepkumar
Séjour de 1 nuit en mars 2024
Courtney McNew, Manager a répondu le 18 avr. 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
8/10 – Bien
Alisha
Voyage en famille
15 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All in all it is worth the $70 that we paid. Room was clean and very large. The staff were outstanding, very customer service driven! Breakfast was the standard hotel breakfast other than a gentleman making eggs to order which was incredible.
Alisha
Séjour de 1 nuit en avril 2024
Courtney McNew, Manager a répondu le 15 avr. 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 – Excellent
Jason
15 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Except for the last night where the room next door was extremely loud until 1:30am, my stay was awesome otherwise.
Jason
Séjour de 6 nuits en avril 2024
Courtney McNew, Manager a répondu le 15 avr. 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
6/10 – Acceptable
Jan
Voyage de couple
10 avr. 2024
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The room smelled musty, old building...electric socket in bathroom didn't work...however the staff seemed attentive and helpful.
Jan
Séjour de 1 nuit en avril 2024
Courtney McNew, Supervisor a répondu le 11 avr. 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
10/10 – Excellent
William
Voyage de couple
10 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was eclipse day. They made a warm, party atmosphere for the guests. Very welcoming. Well done.
William
Séjour de 1 nuit en avril 2024
Courtney McNew, Manager a répondu le 11 avr. 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,
8/10 – Bien
Richard
9 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Easy check in/out.
Good breakfast.
Excellent value.
Richard
Séjour de 1 nuit en avril 2024
Courtney McNew, Manager a répondu le 11 avr. 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
6/10 – Acceptable
Sara
9 avr. 2024
Points forts : Propreté, service et personnel
Sara
Séjour de 2 nuits en avril 2024
Courtney McNew, Supervisor a répondu le 11 avr. 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
8/10 – Bien
Michael, Houston
9 avr. 2024
Michael
Séjour de 1 nuit en avril 2024
Courtney McNew, Manager a répondu le 29 avr. 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
10/10 – Excellent
Jason
8 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and very quiet
Jason
Séjour de 4 nuits en avril 2024
Courtney McNew, Manager a répondu le 8 avr. 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,
10/10 – Excellent
KEVIN
Voyage d’affaires
7 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff, easy access to the express way.
KEVIN
Séjour de 1 nuit en avril 2024
Courtney McNew, Manager a répondu le 7 avr. 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,
8/10 – Bien
Mariellen
2 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Mariellen
Séjour de 1 nuit en mars 2024
Courtney McNew, Manager a répondu le 8 avr. 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
8/10 – Bien
Kristine
Voyage de couple
31 mars 2024
Points faibles : Propreté, commodités et état et installations de l’hébergement.
dead bugs in the bathtub and on the windowsills. Carpet looked like it hadn't been vacuumed in weeks and the whole place smelled like smoke!
Kristine
Séjour de 1 nuit en mars 2024
Courtney, Supervisor a répondu le 4 avr. 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
4/10 – Médiocre
Amilcar
30 mars 2024
Points faibles : Service et personnel
Amilcar
Séjour de 1 nuit en mars 2024
Courtney, Supervisor a répondu le 31 mars 2024
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 – Excellent
Dennison
24 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Dennison
Séjour de 1 nuit en mars 2024
Rina Patel a répondu le 26 mars 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”
10/10 – Excellent
Kenneth
Voyage d’affaires
24 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice property, clean, affordable and a nice staff.
Kenneth
Séjour de 1 nuit en mars 2024
Rina Patel a répondu le 26 mars 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”
8/10 – Bien
Michelle
Voyage de couple
19 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We checked in late and staff was informative and helpful. Room was clean just older facilities. Good stay
Michelle
Séjour de 1 nuit en mars 2024
Courtney McNew, Manager a répondu le 21 mars 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
8/10 – Bien
Paul, Philadelphia
15 mars 2024
Points forts : Propreté, service et personnel
Good for the price, clean but a little worn.
Paul
Séjour de 1 nuit en mars 2024
Courtney McNew, Manager a répondu le 18 mars 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
8/10 – Bien
William
10 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was very polite, asking in the hallway passing me by if the room was clean and offering to make a breakfast after missing the scheduled hours.
William
Séjour de 1 nuit en mars 2024
Courtney McNew, Manager a répondu le 12 mars 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 – Excellent
Walter
Voyage en famille avec de jeunes enfants
8 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The ladie at the front desk is very nice and very fast and always smiling which makes everything perfect
Walter
Séjour de 1 nuit en mars 2024
Courtney McNew, Manager a répondu le 10 mars 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
2/10 – Terrible
Crystal
6 mars 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ran down, bad area, pool not functional
Crystal
Séjour de 1 nuit en mars 2024
Rina a répondu le 6 mars 2024
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”
6/10 – Acceptable
Rebecca
Voyage en famille
5 mars 2024
Points forts : Service et personnel
Points faibles : Propreté
Chose this hotel based on many many good reviews. Staff were kind. Our experience with cleanliness was unfortunately bad. 1st room assignment conditions were deplorable. Obviously had not receved any attention after the previous checkout. Was disgusting. Desk assigned another room. Had a good night's rest.
Rebecca
Séjour de 1 nuit en mars 2024
Rina a répondu le 6 mars 2024
I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,“GENERAL MANAGER”
8/10 – Bien
Frank
Voyage de couple
4 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very clean rooms and the hotel staff was very friendly. Would definitely stay here again.
Frank
Séjour de 2 nuits en mars 2024
Rina a répondu le 6 mars 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”
10/10 – Excellent
Cali
3 mars 2024
Points forts : Propreté, service et personnel
Cali
Séjour de 1 nuit en mars 2024
Rina a répondu le 6 mars 2024
Pleasure to receive positive feedback. Thank you.
10/10 – Excellent
Jason
29 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet and clean with friendly staff!
Jason
Séjour de 4 nuits en février 2024
Courtney McNew, Manager a répondu le 3 mars 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 – Excellent
gilbert
Voyage en famille
26 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice Hotel. Friendly Staff.
gilbert
Séjour de 1 nuit en février 2024
Rina patel a répondu le 29 févr. 2024
Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 – Excellent
Melissa
Voyage en famille
26 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The warm chocolate chip cookies at check-in was a nice touch. Also the kind gentleman who made food for us even though we missed the breakfast hours made our stay even better.
Melissa
Séjour de 1 nuit en février 2024
Rina Patel a répondu le 29 févr. 2024
Reaching out to thank you so much for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
8/10 – Bien
Joseph
Voyage en famille avec de jeunes enfants
25 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
All of the staff were very friendly and helpful, especially the staff that helped with the breakfast buffet.
Joseph
Séjour de 1 nuit en février 2024
Courtney McNew, Manager a répondu le 25 févr. 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
6/10 – Acceptable
Gina
24 févr. 2024
Gina
Séjour de 1 nuit en février 2024
Management a répondu le 21 mars 2024
Good Morning/Afternoon Mr. or Mrs. ____I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
10/10 – Excellent
Jason
24 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Always stay here when I travel
Jason
Séjour de 1 nuit en février 2024
Courtney McNew, Manager a répondu le 25 févr. 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again. Until then, wishing you the best in your travels and endeavors. Sincerely,