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Reviews of Kresten Palace Hotel

4 out of 5
Kresten Palace Hotel
6th klm. Kallithea ave., Rhodes, Rhodes Island

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 150 reviews" "
Rating 8 - Good. 58 out of 150 reviews" "
Rating 6 - Okay. 26 out of 150 reviews" "
Rating 4 - Poor. 12 out of 150 reviews" "
Rating 2 - Terrible. 4 out of 150 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Solvita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like peacefully hol it’s perfect,out of city buzz
Stayed 5 nights in Oct 2023
Response from angelos on Oct 17, 2023
Dear Solvita,Thanky ou very much for staying with us and for taking some time to leave your review. We are relly happy that you enjoyed your stay and you had a relaxing holiday.We hope to see you again!Kind regards, Kresten Palace team

6/10 Okay

Mandip

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Such a shame that hotel lets itself down with reception and dining staff who are cold and unhelpful, rude too. Free WiFi in the hotel but charged per device if you want it in your room. You have to pay for the safe too. Breakfast was nice. Great entertainment crew and enjoyed the pool vibe. Few nice restaurants nearby on foot otherwise getting a taxi or buses into town is tricky - buses are full and taxis don’t stop so be prepared to wait a while. Won’t be visiting again and wouldn’t recommend this hotel sadly.
Stayed 6 nights in Jul 2023
Response from Angelos on Jul 14, 2023
Dear Mandip,Thank you for taking the time to bring your feedback to our attention following your recent stay at Kresten Palace.We are happy to read that you enjoyed the pool and our entertainment program.At the same time we can see through your review that we have feel short of your expectations in certain areas and that we could have provided a better overall experience during your time here in resort. We pride ourselves on delivering a first class service and we are sorry that on this occasion we didn’t meet nor exceed your expectations.We were disappointed to read that you felt this way about our Team Members as they are usually praised for their friendliness and helpfulness. Please accept our apologies if a member of our staff was not up to the level of care and attention expected.We hope that you have still enjoyed your holidays in Rhodes.Warm Regards,Kresten Palace Team

8/10 Good

Amit Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The dining options could have been better and more varied. The general sea view rooms were very average. We had to upgrade to deluxe rooms with pool access which were much better.
Stayed 5 nights in May 2023
Response from Stella on Jun 2, 2023
Dear Amit Paul,First of all we would like to thank you for staying with us and for taking some time in order to write your review about your holidays in our hotel.We are happy that in general you had a good stay and your comments will be taken under consideration for our continuous effort for improvement.We hope to see you again in the future!Best regards, Kresten Palace team

10/10 Excellent

Wendy, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Lovely swimming pool. Friendly and helpful staff. Quick check-in and check-out. Delicious breakfast and dinner buffet. Lunch by the pool was delicious too. Good cocktails at reception bar and pool bar. Bus stop out front of hotel made it easy to go to Rhodes Town inexpensively and quickly. I would gladly stay here again.
Stayed 3 nights in May 2023
Response from Stella on May 30, 2023
Dear Wendy, We would like to thank you for choosing our hotel for your stay in Rhodes! We are very glad to read that you loved so many aspects of your stay in our hotel!We think that your review would be very helpful for future possible travelers.We hope to have the opportunity to welcome you again!Best wihes, Kresten Palace team

2/10 Terrible

Shir

Stayed 7 nights in Sep 2022
Response from Angelos on Oct 7, 2022
Dear guest,Thank you for taking the time to share your experience in our hotel.Kind regards

6/10 Okay

Branimir

Liked: Cleanliness, room comfort
Rhodes stay
We have chosen probably the best room on offer, swim-up with access to a private swimming pool and room was all right and comfortable, however swimming pool was freezing, they don’t heat up the water. Breakfast was included, but it was very mean, food of average quality, awful coffee and oversweeted juices from a concentrate. Instead of eggs/ommelette station they had a “mountains” of prepared omelette which is more like 3 stars hotel and they advert them as 4 stars. Dinner - buffet style with average and oily food, less tasteful than you would expect at 4 stars hotel. At the checkout I was offered to pay part of someone l’s else bill which was charged to the room 3 days before I checked in, disgraceful and unforgivable, I did not receive even sorry.
Stayed 4 nights in Sep 2022
Response from Angelos on Oct 6, 2022
Dear Branimir,Thank you for choosing our hotel for your holidays and for taking the time to share your experience!We feel sad that some points led your stay not to live up to your expectations. Any direct feedback and constructive criticism are always more than welcome as this is what we are looking for in order to maintain a high level of service.We hope that you have still enjoyed your holidays in Rhodes and that we will have the chance of hosting you again in the future, so we may better demonstrate the complete quality stay you expect and deserve!Warm Regards,Kresten Palace Team

8/10 Good

Petr

Stayed 14 nights in Sep 2022

6/10 Okay

Cecile

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Angelos on Jul 15, 2022
Dear Cecile, Thank you for taking the time and sharing your feedback with us regarding your recent stay at Kresten Palace. Should you return to our area in the future we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve. The Best wishes, Kresten Palace Team

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022
Response from Angelos on Jun 28, 2022
Dear Christopher, Thank you very much for choosing our hotel for your holidays and for taking some time to leave a feedback regarding your experience with us! We are very happy that you had a great stay! It would be a pleasure to welcome you again if you choose to come back in Rhodes! Best regards

10/10 Excellent

Ganesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022
Response from Angelos on Apr 16, 2022
Dear Ganesh, Thank you for taking some time to leave your feedback about your experience with us! We are thrilled that you enjoyed your stay!

6/10 Okay

Ravinder

Travelled with group
Liked: Cleanliness, property conditions & facilities
This hotel is very nice, entertainment staff is so nice and fun! Reception staff not so nice. They will literally rinse your bank accounts out, so expensive, food was not so nice.
Stayed 11 nights in Sep 2021
Response from Angelos on Oct 12, 2021
Dear guest, Thank you for taking the time to share your experience with us. Every comment is important for our continuous efforts to improve our services. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a great value. The breakfast was good and the pool was spotless. It was an easy walk to the beach. The only downside is lack of Wi-Fi available in the rooms, and even if you paid for the Wi-Fi, it does not work for iPhone or iPad products. Otherwise, WiFi can be reached in the lobby and on the grounds.
Stayed 1 night in Aug 2021
Response from Angelos on Sep 16, 2021
Dear valued guest, Thank you for choosing our hotel for your holidays and for taking some time to write a review. We are very happy to read that you enjoyed your stay to our facilities. We are aware for the problem with the WiFi and we are trying to resolve it. We hope to welcome you again in the future! Kind regards

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2019
Response from Your Kresten Palace team on Jul 23, 2019
Dear guest, Thank you for taking the time to review the hotel after your recent stay with us. We are sad to see that you did not thoroughly enjoy your stay at Kresten Palace. We always suggest our guests to immediately share their concerns with the team whilst their stay in order to immediately resolve the issue. Our staff remain as always at your disposal for any assistance you may require. We hope to have the chance to welcome you back in the future.

2/10 Terrible

Verified traveller

Stayed 6 nights in Jun 2019
Response from Your Kresten Royal Villas & Spa team on Jul 3, 2019
Dear valued guest, Thank you for taking the time to review the hotel after your recent stay with us. We are sad that you did not thoroughly enjoy your stay at the Kresten Royal Villas & Spa. We always suggest our guests to immediately share their concerns with the team whilst their stay in order to immediately resolve the issue. Our staff remain as always at your disposal for any assistance you may require. We hope to have the chance to welcome you back in the future.

10/10 Excellent

Funda, Istanbul, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We lovef the hotel. Our room was great with a wonderful view. Very spacious. Rania at the reception was really helpful. The bar was lively in the evening and the pool was great during the day. We rented a car in the hotel and conveniently went around the island. Great location, great room and great staff!
Stayed 1 night in Aug 2018
Response from Kresten Palace Team on Sep 3, 2018
Dear valued guest, Thank you for taking the time to share your lovely review following your recent stay at Kresten Palace. It really gives us a lot of pleasure to see that you had an enjoyable time and depart from the hotel only with the best of impressions. We hope to welcome you again soon. Kind Regards,

10/10 Excellent

Celestino, London Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel for all .
I really had good impression of the hotel , staff very nice friendly location perfect I went if all family we had good time
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good points were staff were very helpful and pleasant.The hotel was spotlessly clean. There was constant hot water. As we were there only for bed and breakfast I can only comment on that but breakfast was excellent with a huge choice of food. The pool restaurant was satisfactory and again the staff were very pleasant. Bad points. There was no wifi except in the lounge, bar and reception There was no mobile signal in our room which was a big problem . The pool though beautiful to look at was very slippy. The bath in our room was dangerously slippy [ having a shower I nearly knocked myself out]. Our room was miles away from the restaurant and involved two lifts and several steep climbs and some very dark long corridors. There was a very steep walk down to the pool which was very difficult for me as I suffer badly from arthritis. As I live by the sea I chose a room with a ''garden view''. The'' garden'' consisted of some parched weeds and two bushes immediately outside our patio[we were on the ground floor of a large extension]. The whole hotel had a dated aura . It may well have been a 5 star in the 1980s but I reckon 3.5 is more its level now.
Stayed 8 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Not 5 star, more like 3. Please book else where
The Kresten Royal reception staff could not have been any more unwelcoming. She genuinely seemed like she would rather be doing anything else other than checking in guests. Again we are asked for a 'hotel voucher'!? Passport handed over for reference and I notice they're being filed away. No chance! I explain that I will not be parting with my passport. This did not help improve the mood of the receptionist. We were literally situated in the basement. Huge, dark echoing corridors that were quite frankly surreal. Also, be careful of the lift doors as they have a tendency to close on you leaving you with bruised arms. Think travel lodge / hostel. Plenty of pine colored basic furniture and twin beds pushed together. The bathroom was no better, moldy sink and 'spa' bath. We chose not to use the spa bath. There was however a large patio, the downside being that it also home to ants the size of a small car. The hotel is just plain weird. It's like an unfinished project. Internally it's huge, marble everywhere but on the whole empty. It's actually a bit spooky in a way, especially the floor we were on (0). It seems that they have scrimped on the little things that make a hotel, a hotel. Bland and boring best summarize it. This assumed scrimping makes even more sense when you see the hotel maids using supermarket trolleys to move their cleaning equipment around complete with the money slot! A real touch of class that until our stay we had never witnessed anywhere before!!
Stayed 2 nights in Jun 2017

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unlucky
The hotel could not honour the booking because it had suffered an extensive electrical failure. I was transferred by arrangement to the hotel next door, claimed to be of equivalent standard. However, there was an overwhelming sewage smell in the area, thanks to a main drainage failure. The replacment hotel, supposedly four-star, was not great, with tired room decor and a mediocre breakfast. Obviously the Kresten Place were trying their best to cope, but had limited options.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice! They upgrade us to Arion with our on pool.

6/10 Okay

Natalia P.

Liked: Cleanliness, staff & service, room comfort
Amazing hotel vs. Horrible buffet
Hotel absolutely 5 stars, big problem with high speed internet which was only in lobby from time to time and slow. Food experience totally horrible. We struggle to pick some food which we were able to eat.

8/10 Good

Nes, Nicosia, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good hotel, very friendly staff
The rooms may be in need of some revamp, however this is a pretty good hotel. I stayed here with the family (2 adults and a 2 year old), on a B&B basis, even though we ended up eating lunch onsite almost every day. The room was big and clean!! The whole experience was very nice. The breakfast was really rich in options, and the quality fantastic. The pool lunch was also very nice. The pool is huge! Split in two sides. The one side ranges from 10cm to 50cm depth, just great for young children. The other side is good for adults. The beach was lovely and was typical of beaches on the island, no white sand. There was a charge for loungers but you can take mats and towels. Great area for snorkelling with plenty of fish. Would have been even better if there was a wifi service in the rooms. The only wifi available was in/around the hotel lobby. Sometimes it worked from the room balcony. However, at peak times, it was very slow. Best times to use it was very early in the morning, or during the mid-morning hours.

8/10 Good

pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpretentious luxury
Loved our stay. Hotel provides a unique view over rhodes city. Clean room, friendly staff. Breakfast was tasty, loved variety and local delicacies. Dont miss greek night on monday, very good fun, and unlike usual low buffet expectations, very tasty variety and great salads. Visit Kallithea springs just 2m away, blue flag beach, great place for evening coctail. Was a very fair trade, Not having to pay for some irrelevant extras and enjoying the true sense of luxury holiday.

8/10 Good

Scott, Israel

Liked: Cleanliness, property conditions & facilities, room comfort
At times too noisy, any families with small kids.Tissues in the room could be of help. Pay attention to small details, But we enjoyed our stay.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Should be re-starred
While the Kresten palace looks very nice superficially the rooms were very basic, nothing I would expect from a four star hotel. The bathroom was cramped and the facilities were not up the standard. When we arrived they appeared to have lost our booking. We were then told we were "upgraded" to a sea view. This consisted of a little bit of sea and quite a lot of another building. The reception staff were unhelpful and didn't appear to be bothered. The food was so so but the dining room wasn't staffed adequately so tables weren't cleared very quickly and cups ran out. However the pool and bar staff were very friendly and helpful and I was a pleasure to sit in the bar in the evening. The pool was very nice and the food at the pool bar was nice. I do not believe this hotel should be rated as a four star due to the room quality.

10/10 Excellent

kay, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 star excellent hotel for all holiday makers. ya
10 day package tour to Rhodes is ideal. transfer is smooth as a lot of airport staff spoke English. Kresten Palace, in Kalathea is a 4* hotel, The sister hotel 5 star apartment at the Kresten Royal is luxuries with excellent facilities.The staff are helpful and pleasant. Waitress were super efficient,quick and very pleasant. The rooms were exactly as described. Can see the sea from balcony! The main pool was also a stone throw away but in no way disturbed us. The food was fantastic- for non vegetarians .For Vegetarians it was monotonous but then the local restaurants provided some variations Greek style. The breakfast was fantastic and varied. The evening entertainment was OK; kids seemed to love it. The water park, and the town Rodes are close, infect the local bus stopped just outside the Hotel. We found the charges confusing but always thought that the bus drivers were not to be messed about. Keep lots of change for traveling. We tried water sports in Falaraki. Safety was good. We eventually found the beach which was pleasant and if you are a good confident swimmer you could snorkel. The sea was lovely.August is the hottest month in Rhodes. Found Rhodes as expensive as England. Look out for the nice smiley receptionist helpfu

8/10 Good

Rafael, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Rhodes if you have children
It has great facilities (except the gym, where equipment is not in working order and where there is little offered but then the heat is such that there is no great demand either. Staff are great, so good and hospitable. Great pool and access to beach. Fabulous. Food is very good.

10/10 Excellent

Sherry, Los Angeles, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel,best food,amazing stuff!
Beautiful hotel great food and the staff are AMAZING!!!!!!! We felt very welcome Now we have a anter family in Rhodes

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Infromation is Incorrect
There is nothing wrong with the hotel if you are looking for a resort style hotel. We were looking for a hotel close to the port of Rhodes and Old Town. The map and description on Hotels.com lead us to believe that this hotel met our needs. Actually the hotel is 4-5 km from the city of Rhodes. We were using Rhodes to travel to other nearby islands not as a destination. If you want accurate location information go to the hotel's web site.

10/10 Excellent

Maria-Elena, Dundalk, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rhodes Visit 2011
Our hotel was easy to locate, as it was in Kalithea & easily located with a map provided by our car rental business. The hotel staff was very nice, helpful & pleasant. Everyone knew some level of English. The morning breakfasts that were part of the stay (apparently in every Greek hotel) was delicious & was provided buffet style with fresh fruits, juices, many egg dishes provided in 5-6 different styles. A lot of breads & cheeses were available & the dining room where this was provided offered beautiful views. The rooms were private & the bathrooms large; comfortable beds & always a large balcony. I would definitely return to this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Angelos on Sep 18, 2023
Dear guest,Thank you very much for choosing our hotel for your stay in Rhodes and for giving us a perfect score. We are very glad to know that oyu enjoyed your stay.We wish you the best.Kind regards

8/10 Good

Mahir, Gerlingen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abgesehen vom Strand ist die Hotelanlage und der Service gut. Hoteleigener Transfer zum Flughafen nicht vorhanden.
Stayed 7 nights in Aug 2023
Response from Angelos on Aug 24, 2023
Dear Mahir,First of all we would like to thank you for choosing our hotel for your stay in Rhodes and for leaving this review.We are really glad reading that you enjoyed our facilities and the provided services. Though, we would like to inform you that we offer transfer service from the airport with extra cost and after agreement.It would be an honour to welcome you again and offer you a perfect stay.Warm regards, Kresten Palace team

10/10 Excellent

yakup

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super séjour
Excellent accueil dans cet hôtel bien situé, au calme, avec une grande facilité pour se garer a l'entrée de hotel. De plus, il est très agréable et rénové avec beaucoup de goût. Le personnel très sympathiques et souriants sont aux petits soins, soucieux du bien être des clients, n'hésitant pas à conseiller, un accueil parfait! La chambre était très agréable et très propre face à la mer. Quant au petit-déjeuner : varié, copieux avec de très bons produits. Nous avons passé un très bon séjour et nous n'hésiterons pas à le recommander! Continuez ainsi , c'était parfait ! Ne changez rien et bonne continuation à toute l'équipe ! "
Stayed 2 nights in Jul 2023
Response from Angelos on Aug 1, 2023
Dear Yakup,Taking the opportunity we would like to thank you for choosing Kresten Palace for your great holidays and we are beyond pleased to hear that you would recommend us to further travellers!We were thrilled to know that you enjoyed your room and loved so many aspects of your stay. Our goal is to deliver top notch hospitality and exceptional customer service and we are truly happy that we accomplished that. Rest assured we will share your wonderful remarks with all departments as they are encouraging for all and add value in our services and facilities.Would like to thank you for staying with us and we hope to serve you again whenever your journey takes you back to Rhodes!The Best wishes,Kresten Palace Team

8/10 Good

Christina

Stayed 8 nights in Jul 2023
Response from Angelos on Aug 1, 2023
Dear Christina,Thank you very much for staying with us and we hope to see you again!Best regards

8/10 Good

Santeri

Stayed 8 nights in Jul 2023
Response from Angelos on Aug 8, 2023
Dear Santeri,Firstly, we would like to express our gratitude for staying with us!We hope you had a great time and we wish you the best!Kind regards, Kresten Palace team

8/10 Good

Santeri

Stayed 8 nights in Jul 2023
Response from Angelos on Aug 8, 2023
Dear Santeri,Thank you very much for staying with us and for taking sometime to leave your review.We hope to have a chance to welcome you again and offer you a perfect stay!Kind regards, Kresten Palace team

10/10 Excellent

francesco

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tutto perfetto sopratutto se si viaggia con la famiglia, camere grandi e spaziose.
Stayed 7 nights in May 2023
Response from Stella on Jun 6, 2023
Dear Francesco,Hello from Kresten Palace. We wold like to thank you for choosing our hotl for your stay in the island of Rhodes.We are thrilled to read that you enjoyed our facilities and that you had a great time with your family.We hope to see you again!Best regards, your Kresten Palace team

8/10 Good

Johan Melvin Hedman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, Staff was the best part. Had an alright room but had an ant problem over our week, but it wasnt too bad and im sure its not the same everywhere, Really nice views, Good breakfast, Super nice main building, nice bar etc. Great transportation with taxi and bus stop within 50M, the beach is the only thing we were dissapointed with. 4/5 would come back
Stayed 7 nights in May 2023
Response from Stella on May 31, 2023
Dear Johan, first of all we would like to express our gratitude for choosing our hotel for your stay in Rhodes and for taking some time to leave a review for your experience.We are very happy to read to that you enjoyed our facilities and for your nice words about our staff. We hope to have the opporunity to welcome you again and offer ou a perfect stay without the small shortcomings that you faced.Have a nice day and kind regards, your Kresten Palace team

4/10 Poor

Jülide

Stayed 1 night in Oct 2022

6/10 Okay

kirsi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Vaellusreissu
Keskinkertainen hotelli hyvällä sijainnilla. Bussi yhteydet todella toimivat. Hotelli siisti. Uima-allas alue ok. Ranta hieman vaikeakulkuisen matkan päässä ja rantatuolien sijainti surkea. Aamupala monipuolinen.
Stayed 7 nights in Sep 2022
Response from Angelos on Sep 27, 2022
Dear Kirsi,We would like to thank you for choosing our hotel for your vacation and for taking the time to leave a review regarding your experience with us.We are happy to read that you enjoyed our facilities and the breakfast and we have noted your concerns.We hope to have another chance to offer you a perfect stay, if you choose to come back to Rhodes.Kind regards

10/10 Excellent

lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2022
Response from Angelos on Sep 18, 2022
Dear Lionel,Thank you for choosing our hotel for your holidays and thank you for the perfect rating!We are thrilled to know that you had a great experience with us and you enjoyed your stay.It would be a pleasure to welcome you again in the future if you choose to return in Rhodes!Warm regards,Kresten Palace team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022
Response from Angelos on Sep 12, 2022
Dear guest,Firstly we would like to thank for choosing our hotel for your holidays and for spending some time to leave your review regarding your stay!It seems that your had a great experience and it would be a pleasure to welcome you again some time in the future!Best regards, Kresten Palace team

8/10 Good

Do

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

6/10 Okay

alessandro

Stayed 6 nights in Aug 2022

6/10 Okay

Raffaella

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Veli-Matti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind auf die Umbauarbeiten im Herbst gespannt
Stayed 7 nights in Jul 2022
Response from Angelos on Jul 24, 2022
Dear Sandra, Thank you for this great review following your recent stay at Kresten Palace! We would be honored to have you back next summer, in order to ensure one more magnificent holiday experience. Wishing you all the best and hopefully see you soon! Best Regards, Kresten Palace Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not my cup of tea
We stayed at this hotel in April. I was not expecting the room to be so COLD. There were no blankets in the room. The first night, I was so tired from the journey, I didn't want to go all the way to the front desk to request a blanket and I couldn't figure out how to call the front desk from the phone in the room. I slept with my jacket on and a towel over me, shivering the whole time. The next day I asked at the front desk for a blanket and they said they would leave one in the room. Well, they left a tiny, sad-looking blanket that looked like it was maybe 40 years old and barely covered one person, let alone two. Internet is available for free in the lobby but you have to pay if you want to use it in your room. I like that there is a tiny gym area. The pools were beautiful, but it was too cold to really enjoy them. Beautiful little beach area you can walk down to from the hotel. My daughter liked the kids' club. Overall though, not my preferred type of hotel at all, and I wasn't super impressed with the service (mostly the blanket issue, and I overheard a few other people also saying that the rooms were cold and asking staff for blankets). The restaurant was overpriced and there did not seem to be any consistent pricing system for kids. One night I was charged a full adult price for my kindergartener and another night she ate for free. Make it make sense.
Stayed 2 nights in Apr 2022
Response from Angelos on Jul 16, 2022
Dear guest, We would like to thank you for taking the time to share your feedback with us following your stay at Kresten Palace. We very much appreciate you taking the time to do so! We are very sorry to read that your stay in our resort is not as enjoyable as expected and although we do not necessarily agree with all points raised we would still like to offer our apology for any inconvenience caused. We are happy to read that you likes our facilities like the pool and our mini club. We only hope that there is still some enjoyment gained out of your holiday in Rhodes and that perhaps you might consider visiting us again at some point in the future. Kind regards, Kresten Palace Team

8/10 Good

Csaba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2022
Response from Angelos on Jul 5, 2022
Dear Csaba, We would like to thank you for staying with us and for taking some time to leave your feedback regarding your experience! We are very happy for the nice review and it would be a pleasure to welcome you again if you choose to return in Rhodes! Kind regards, Kresten Palace team