Bar (on property)
Check availability

Reviews of IntercityHotel Mainz

IntercityHotel Mainz
Binger Strasse 21, Oberstadt, Mainz, RP

Reviews

8.4

Very good

Rating 10 - Excellent. 338 out of 866 reviews" "
Rating 8 - Good. 402 out of 866 reviews" "
Rating 6 - Okay. 82 out of 866 reviews" "
Rating 4 - Poor. 29 out of 866 reviews" "
Rating 2 - Terrible. 15 out of 866 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Comfortable, but bare boned
Nice interior ambience and location, but if I had known how bare bones the amenities were I may have reconsidered. No toiletries, just a bottle of catch all soap. The tv also didn't work in the room. And no coffee maker!!
Stayed 1 night in Dec 2023
Response from M. Sieber-Wagner on Feb 9, 2024
Hallo zusammen,Schade, dass du deine Erfahrungen mit der Ausstattung gemacht hast, denn das ist nicht das, was wir erreichen wollen. Wir bemühen uns immer, unsere Zimmer einfach und dennoch komfortabel zu halten, und es tut uns leid zu hören, dass wir das Ziel für dich verfehlt haben. Zögere nicht, dich bei zukünftigen Aufenthalten an unsere Rezeption zu wenden. Sie sind immer bereit, dir zu helfen, deinen Aufenthalt so angenehm wie möglich zu gestalten, egal ob es sich um ein Problem mit dem Fernseher oder einen Koffeinschub handelt.Mit freundlichen Grüßen,IntercityHotel Team & M. Sieber-Wagner (GM)

8/10 Good

Silke

Stayed 1 night in Nov 2023

8/10 Good

IngMarie

Stayed 3 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Lars

Stayed 2 nights in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern, quiet, comfy and handy!
A very handy hotel just opposite the West exit from the main station. Modern building with spacious, comfortable rooms, really quiet even though on a main road. Staff friendly and helpful, if you join their free H+ rewards you get a free public transport ticket for the local area which is handy. I got my free drink for being a Hotels.com status customer at check in. Room was nice with free bottled water, shower a bit weak as it's an eco shower but otherwise I'd recommend highly for the price paid!
Stayed 1 night in Oct 2023

10/10 Excellent

John Campbell Pauline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the railway station. Easy to walk to the shopping area or riverside walks.
Stayed 4 nights in Oct 2023

8/10 Good

Urban

Stayed 1 night in Oct 2023

6/10 Okay

John, Marietta

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Typical transit hotel in a basic town so nothing unexpected! However....no coffee, tea etc in the room!!!!!! Been a long tine since I saw that!!!!!!
Stayed 1 night in Oct 2023

6/10 Okay

Edward Chee Keong, Singapore

Business traveller
Disliked: Amenities
I wish i stayed somewhere else
Stayed 6 nights in Oct 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and cleanliness and staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Irwin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for what you pay! I will gladly book again!
Stayed 1 night in Oct 2023

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, clean but dated
Location was ideal next to the railway station but it was noisy but that was not the hotels fault. The girl on reception was friendly and helpful The hotel rooms themselves weren’t very welcoming. They were dark and dated but very clean. I didn’t like that they changed the towels every day whether we wanted them to or not. Not very green. Our stay was ok!
Stayed 2 nights in Sep 2023

2/10 Terrible

M

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay here again. The front desk person when we checked in was exceptional! He was very helpful, outgoing and professional. The lunch we had was poor and tasteless, we did not know why the other staff said, that customers enjoyed it , it was over priced with no flavor and we had to pay extra for coffee. It was a disappointment.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

6/10 Okay

Lise

Travelled with group
Liked: Staff & service
Ok location,front desk staff were great, bartender too. The person who seated us for breakfast wasn't very nice. I probably wouldn't recommend this hotel. The 17 euro breakfast had meager choices, not impressed.
Stayed 1 night in Sep 2023

8/10 Good

STEWART

Stayed 2 nights in Aug 2023

6/10 Okay

Christina

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2023

6/10 Okay

Fatih M.

Stayed 6 nights in Jul 2023

8/10 Good

Joachim

Stayed 1 night in Jul 2023

10/10 Excellent

Anders

Stayed 5 nights in Jul 2023

8/10 Good

Olaf

Stayed 1 night in Jul 2023

10/10 Excellent

Ingo

Stayed 2 nights in Jul 2023

10/10 Excellent

Kamilla

Stayed 1 night in Jun 2023

10/10 Excellent

michael

Stayed 2 nights in Jun 2023

10/10 Excellent

William P

Stayed 1 night in May 2023

6/10 Okay

Jacobus

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Goed hotel, geen spontane VIP voordelen
Op zn Duits: direct, formeel en efficiënt. Niet spontaan rekening gehouden mt GOLD en VIP status, geen welkomst drink. Late checkout moeten 'afdwingen", maar wel gekregen. En zoals steeds ook in andere hotels: van kamerdeur terug naar receptie om sleutel te reactiveren omdat geen rekening wordt gehouden met late check-out. Restauratie beperkt maar in orde, ontbijt niet genomen omdat schandalig duur: meer dan 30 euro! Heel weinig restauratie in directe omgeving. Kamer en bed zeer ok. Parking 20 euro/24 uur niet echt goedkoop.
Stayed 1 night in May 2023

8/10 Good

Cristina

Stayed 2 nights in Apr 2023

10/10 Excellent

Norbert

Stayed 1 night in Apr 2023

10/10 Excellent

Manfred

Stayed 1 night in Mar 2023

8/10 Good

Frank R.

Stayed 1 night in Mar 2023

10/10 Excellent

Christian

Stayed 1 night in Mar 2023

10/10 Excellent

Donald

Stayed 1 night in Aug 2022
Response from M. Sieber-Wagner on Feb 24, 2023
Thank you so much for your glowing review! We're so glad you had such a great experience with us. At IntercityHotel Mainz, we strive to provide the highest level of service to all of our customers and we couldn't be happier that you enjoyed it!Best RegardsIntercityHotel Team

8/10 Good

Norbert

Stayed 1 night in Jan 2023
Response from M. Sieber-Wagner on Feb 24, 2023
Es freut uns sehr zu hören, dass Ihnen Ihr Erlebnis gefallen hat! Wir hoffen, Sie bald wiederzusehen.Mit freundlichen GrüßenIntercityHotel Team

8/10 Good

Karen, Stadtbredimus

10/10 Excellent

Allan

Stayed 2 nights in Dec 2022

8/10 Good

Paula

Stayed 4 nights in Dec 2022

10/10 Excellent

Michael Bach

Stayed 1 night in Nov 2022

8/10 Good

Ahmed

Stayed 5 nights in Oct 2022

10/10 Excellent

Markus

Stayed 1 night in Sep 2022

10/10 Excellent

Zoey

Stayed 1 night in Sep 2022

8/10 Good

Katrin

Stayed 1 night in Sep 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely convenient for the station and 20 minutes walk from the centre. Modern, comfortable hotel.
Stayed 3 nights in Aug 2022

10/10 Excellent

Donald

Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the station and bus routes
Stayed 7 nights in Aug 2022

10/10 Excellent

Rastislav

Stayed 1 night in Aug 2022

8/10 Good

Daeho

Stayed 2 nights in Aug 2022

10/10 Excellent

Romanius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when in this city Always 5 stars
Stayed 3 nights in Jul 2022

8/10 Good

Ji won

Stayed 1 night in Jul 2022

10/10 Excellent

Mika

Stayed 1 night in Jul 2022