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Reviews of The Sutton Place Hotel Revelstoke Mountain Resort

4 out of 5
The Sutton Place Hotel Revelstoke Mountain Resort
2950 Camozzi Road, Revelstoke, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 712 out of 1000 reviews" "
Rating 8 - Good. 213 out of 1000 reviews" "
Rating 6 - Okay. 49 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place.
Stayed 2 nights in Apr 2024
Response from Danni on Apr 19, 2024
Thank you for your 5/5 review Pauline. We hope to welcome you back soon!

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great
Stayed 2 nights in Apr 2024
Response from Danni on Apr 17, 2024
Thank you for your 5/5 review Thea, we are so glad you enjoyed your stay. We hope to welcome you back soon!

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located at the base of the slopes and gondola.
Stayed 4 nights in Apr 2024
Response from Danni on Apr 14, 2024
Thank you for your 5/5 review Richard. We hope to welcome you back soon!

10/10 Excellent

Catharine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a ski holiday. Great staff and service. Pool area and sauna enjoyable! Everything you needed in the suite!
Stayed 2 nights in Apr 2024
Response from Danni on Apr 11, 2024
Thank you for your kind review Catharine, we will be sure to pass this along to the team. We hope to welcome you back soon!

10/10 Excellent

Rosin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for skiing and access to the mountain. The only reason I marked the area lower was that there is a lot of building work going on around the hotel which was a bit noisy and definitely ruined the views Staff were all excellent and so helpful and friendly
Stayed 9 nights in Mar 2024
Response from Danni on Apr 11, 2024
Thank you for your review Rosin, we appreciate the feedback and will certainly pass this along to our management team. We hope to welcome you back soon!

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Revelstoke Mountain Resort. We were only there for 2 nights, but were upgraded to a suite and had the most comfortable experience. Never slept so well! Thank you to the staff for a wonderful stay.
Stayed 2 nights in Apr 2024
Response from Danni on Apr 9, 2024
Thank you for your lovely review Nicola. We are so pleased you enjoyed your stay and will pass on your review to our staff! We look forward to welcoming you back soon!

8/10 Good

ANALIZA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice but I wish that the kitchen was complete with all the kitchen tools..
Stayed 1 night in Mar 2024
Response from Sutton Place Revelstoke Front Desk on Apr 1, 2024
Thank you for your review Analiza, we will be sure to pass this onto the team. If you would like to speak to us about your stay, please feel free to contact us via email or telephone.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 3 nights in Mar 2024
Response from Danni on Mar 13, 2024
Thank you for kind review Janet, we will pass this lovely comment onto the staff!

10/10 Excellent

Rosalind

Stayed 5 nights in Feb 2024
Response from Danni on Mar 22, 2024
Thank you for your 5/5 review!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
alll good
Stayed 2 nights in Feb 2024
Response from Danni on Feb 23, 2024
Thank you for the 5 star review John. We are so glad you had a good time!

10/10 Excellent

christina, vancouver

Stayed 3 nights in Feb 2024
Response from Danni on Mar 22, 2024
Thank you for your 5/5 review!

10/10 Excellent

Robert, MUNDELEIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was big and very clean. Fireplace was easy to use and kept the room nice and cozy. Ski in/ski out - easy access to the mountain and the views were amazing. Walk right outside the lodge and you’ve got access to the restaurants and shopping. The saunas, hot tubs and workout area was really nice too!
Stayed 2 nights in Feb 2024
Response from Danni on Feb 20, 2024
Thank you for your glowing review Robert. We are so pleased you enjoyed your time at the Sutton Place Revelstoke!

10/10 Excellent

JAMES, SAN MARCOS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back again for the 4th time we absolutely love it!
Stayed 4 nights in Jan 2024
Response from Danni on Feb 15, 2024
Thank you so much for your kind response, we are so pleased you love the resort. We look forward to welcoming you back to the Sutton Revelstoke soon!

10/10 Excellent

Bob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super and dog friendly . There was a dog bed in front of the fireplace when we arrived. Great place to ski to stay at the ski hill
Stayed 3 nights in Jan 2024
Response from Danni on Jan 23, 2024
Good evening Bob, thank you so much for taking the time to provide this lovely review. We are thrilled you and your dog enjoyed the stay and skiing!

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Darcie on Jan 25, 2024
Thank you for your review!

10/10 Excellent

TERRA

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was fantastic. Rooms were clean and well stocked, property was quiet and perfect for ski out. Village area was very cute as well.
Stayed 4 nights in Jan 2024
Response from Danni on Jan 23, 2024
Hi Terra, thank you so much for taking the time to write this wonderful review. We are so pleased you enjoyed your stay with us and we will pass this along to our staff!

8/10 Good

Audley

Travelled with family
Liked: Cleanliness, staff & service
It was a very enjoyable place but lots of construction (so noisy), our front door stuck open, very limited dining
Stayed 4 nights in Jan 2024
Response from Danni on Jan 23, 2024
Good evening Audley, thank you for taking the time to provide this feedback. We very much appreciate your honesty regarding your stay and will pass this information onto management.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from The Sutton Place Hotel on Dec 30, 2023
Hi Robert, Thank you for your review of 8, this is much appreciated and will be shared amongst the team.

10/10 Excellent

Nicholas

Stayed 5 nights in Dec 2023
Response from The Sutton Place Hotel on Dec 30, 2023
Hi Nocholas, Thank you for your 5 out of 5 review, this will be shared amongst the team and much appreciated to have you stay with us.

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time being right on the mountain.
Great trip with friends! Hot tubs were a little crowded but everyone had a great time.
Stayed 2 nights in Dec 2023
Response from Taylor on Dec 21, 2023
Hello Mark, Thank you for your feedback. We are happy to hear you had a great trip with your friends. We hope to welcome you back to The Sutton Place Hotel in the future.

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, stunning property - has a great cozy resort feeling and fantastic amenities
Stayed 1 night in Nov 2023
Response from Renee on Nov 19, 2023
Hi Kayla, We are so happy to see you had a great stay! We love to hear that our resort has a cozy feel since its what we strive for. See you next time!

10/10 Excellent

Manpreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2023
Response from Charlotte on Oct 27, 2023
Thank you so much for taking the time to leave us a review, we are very glad you enjoyed your stay!

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay. Pet friendly
Stayed 2 nights in Oct 2023
Response from Charlotte on Oct 27, 2023
Thank you so much for taking the time to leave us a review, we are very glad you and your pet enjoyed your stay!

10/10 Excellent

Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Renee on Nov 2, 2023
Thank you for taking the time to leave a review, we are so pleased you enjoyed your stay.Kind regards,

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Charlotte on Oct 27, 2023
Thank you so much for taking the time to leave us a review, we are very glad you enjoyed your stay!

8/10 Good

Stephen, Amersham

Liked: Amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2023
Response from Renee on Oct 18, 2023
Thank you for taking the time to leave a review.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicest hotel in Revelstoke and highly recommend
Stayed 1 night in Sep 2023
Response from Renee on Oct 27, 2023
Good evening David. Thank you for taking the time to leave us a review! We are so pleased you enjoyed your time here with us.

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful view and great staff!
Stayed 1 night in Oct 2023
Response from Renee on Oct 6, 2023
Hello Jacob, Thank you so much for taking the time to leave us a review, we are very glad you enjoyed your stay!

10/10 Excellent

Luis Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really good
Stayed 1 night in Aug 2023
Response from Renee on Oct 5, 2023
Good evening Mr. Alfredo,Thank you for taking the time to leave us a review! We are so pleased you enjoyed your time here with us.

10/10 Excellent

Ruth

Stayed 1 night in Oct 2023
Response from Helena on Oct 23, 2023
Hi Ruth, Thank you for choosing to stay at The Sutton Place Hotel Revelstoke and for taking the time to leave our team a review! We are pleased to hear you enjoyed your stay and hope to welcome you back again in future!Kind regards, Guest Services - Front Desk

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Renee on Oct 5, 2023
Hello Sydney,Thank you so much for taking the time to leave a review. We are so pleased you enjoyed your time here with us.

10/10 Excellent

ASHLEY

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we dealt with during our stay were wonderful! Very knowledgeable and helpful. The room we stayed in was beautiful and very clean. Highly recommend staying here!
Stayed 2 nights in Sep 2023
Response from Renee on Oct 2, 2023
Good afternoon Ashley,Thank you so much for taking the time to leave a review, were really glad you enjoyed your stay with us! Hope to see you again.

10/10 Excellent

Kim

Stayed 2 nights in Sep 2023
Response from Jordie on Oct 21, 2023
Thank you for your feedback. We greatly appreciate it and are glad you enjoyed your stay with us and hope you come back again soon.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Renee on Oct 1, 2023
Good Evening Carla, thank you for taking the time to leave a review. Were very glad you enjoyed your stay! See you next time.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel at the base of revelstoke mountain. Views are stunning, hotel was top notch. Room was one of the best I’ve stayed at. Plenty of underground parking which would be necessary in winter.
Stayed 1 night in Sep 2023
Response from Renee on Oct 1, 2023
Thank you for your review and we are glad you enjoyed your stay!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
This place is extremely nice, with laundry facilities, kitchen, spacious bathroom, bedroom, and livingroom. Enjoyed the restaurant that was at this resort. Very comfortable place.
Stayed 1 night in Sep 2023
Response from Maggie on Sep 25, 2023
Thank you for your review and we are glad you enjoyed your stay!

10/10 Excellent

Anusha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Friendly staff
Stayed 1 night in Sep 2023
Response from Maggie on Sep 25, 2023
Thank you for your review and we are glad you enjoyed your stay!

10/10 Excellent

Carly

Travelled with partner
Liked: Amenities
Very professional staff and beautiful hotel.
Stayed 1 night in Sep 2023
Response from Maggie on Sep 25, 2023
Thank you for your review and we are glad you enjoyed your stay!

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A well located property close to gondola BUT IN MAJOR NEED OF REPAIRS Carpets worn Elevator not working 1990s style TVs in room Old furniture Pool area untidy and worn Showers in pool defective Etc etc etc
Stayed 2 nights in Sep 2023
Response from Charlotte on Sep 22, 2023
Thank you for providing your feedback on our property, this has been noted and circulated to the relevant department heads. I am pleased to tell you that in the near future we have a renovation planned to address many of your concerns. We hope that you will stay with us in the future.Kind Regards, Sutton Place Hotel Revelstoke.

10/10 Excellent

Hope, Grand Rapids

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding! Best I have ever experienced. Super friendly and attentive. They told us of great restaurants, that we would see no moose, but where to find elk. I asked for a roll away bed, and within minutes we had one - at no charge. We were so happy!! Oh, the hotel is super clean.
Stayed 1 night in Sep 2023
Response from Renee on Oct 1, 2023
Thank you for your review and we are glad you enjoyed your stay!

10/10 Excellent

Jason

Stayed 1 night in Sep 2023
Response from Cassie on Oct 10, 2023
Thank you for taking the time to review The Sutton Place Hotel!

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel/property in almost every way! Hard to find anything wrong with this hotel. I guess the TV's and hot tubs could be bigger but everything else was very, very nice. Would definitely recommend and would stay here again. One small but welcome example is that the rooms are provided with a 10 cup coffee maker and enough drip coffee to make 2 pots per day. A nice touch.
Stayed 3 nights in Sep 2023
Response from Jordie on Sep 22, 2023
Thank you for review, and glad you enjoyed your stay. We look forward to your next stay.

8/10 Good

Viola

Stayed 1 night in Sep 2023
Response from Cassie on Oct 10, 2023
Many thanks for taking the time to review The Sutton Place Hotel!

10/10 Excellent

PETER

Liked: Cleanliness, property conditions & facilities, room comfort
worth the money
beautiful place. village is smaller than other ski resorts another building under construction room is super clean, complete amenities, kitchen, laundry, dishes. bed is comfy pillows and sheets are clean. towels smelled clean. wife did 2 loads of laundry. parking is under the building. food at the restaurant nearby is great.
Stayed 1 night in Sep 2023
Response from Maggie on Sep 17, 2023
Thank you for your review! We are so happy you enjoyed your stay and hope to see you back soon!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Maggie on Sep 17, 2023
Thank you for your review! We are so happy you enjoyed your stay :)

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing scenery.
Stayed 3 nights in Sep 2023
Response from Maggie on Sep 17, 2023
Thank you for your review! We are so happy you enjoyed your stay :)

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
All the activities close to the hotel
Stayed 2 nights in Sep 2023
Response from Maggie on Sep 17, 2023
Thank you for your review! We are so happy you enjoyed your stay :)

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort hotel, great activities.
Stayed 1 night in Sep 2023
Response from Maggie on Sep 11, 2023
Thank you for your review!

10/10 Excellent

Ka

Liked: Property conditions & facilities
The property was awesome and the views were amazing!
Stayed 1 night in Sep 2023
Response from Maggie on Sep 11, 2023
Thank you for your review! We are so glad you enjoyed your stay!

10/10 Excellent

Edward

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent staff on front desk. Very warm and welcoming.
Stayed 1 night in Sep 2023
Response from Maggie on Sep 11, 2023
Thank you for your review! We are very happy to hear you had a lovely time with us!