Junior Suite with Sea View | Terrace/patio
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Reviews of Pearl Beach Hotel

4 out of 5
Pearl Beach Hotel
Afstralon Polemiston Str. 28, Rethymno, Crete Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 36 reviews" "
Rating 8 - Good. 16 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adem, Friendswood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 5 nights in Aug 2023

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally a great experience.
The room was good and comfortable; nice bed, balcony and bathroom. Safe was available in the room. Tea and coffee were provided in the room and water in the fridge, but often not replaced when used. We valued having on site parking, even if in a bit of what looked like waste land next to the hotel, but protected by a barrier to the main road. The hotel has lots of nice facilities: we used the swimming pool in the health club and the outdoors one, both pleasant. We also had a reasonably priced massage. There was an additional charge to use the sauna. Turns out however to be two hotels combined into one, and sometimes confusingly facilities were for one part of the hotel, but not the other, while others were shared. Staff were always very friendly and helpful, and breakfast was good. A bit of a walk to get into the old town, 30-40 min, but worth it, especially for an evening meal in the many restaurants there. However beach very close but across a sometimes busy road. Easy to get to the main road with most of the main sites of Crete usually two and a bit hours away maximum. Generally very happy with our stay, good value.
Stayed 8 nights in Apr 2022
Response from U.Moosmann - Holiday Concierge on May 10, 2022
Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Mr JOHN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and sea view. Staff so friendly and nothing was too much trouble. Excellent location with beautiful views. A real plus was not being able to save sun beds, if you put towels down and walked off for a while a note would be put on the bed and towels were removed.
Stayed 7 nights in Aug 2021
Response from Uli Moosmann on Sep 6, 2021
Thank you very much for your kind comments. It will be a pleasure to welcome you again in our hotel.

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good value for the price
Stayed 2 nights in Aug 2021
Response from U.Moosmann on Sep 2, 2021
Thank you very much for your kind comment.

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice stay
Comfy clean room, friendly staff. Very good buffet breakfast. Super close to the beach but the hotel’s own pools are nice too. Soundproofing could be improved
Stayed 6 nights in Aug 2021
Response from Uli Moosmann on Aug 30, 2021
Thank you for your kind comments. We are looking forward to welcome you again in our hotel. Best Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing. And their food was very good. If you go to Crete this is the place to stay
Stayed 4 nights in Jul 2021
Response from U.Moosmann on Jul 8, 2021
Thank you very much. It's always nice to hear that you had a great holiday experience !!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent service, loyalty scheme makes you feel valued if you return
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Zulfikar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea front hotel in Rethymno
Lovely hotel, friendly staff, right by the sea. I had a very comfortable room with a view of the sea (looking down the street). Excellent breakfast buffet.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel right By the beach but still a peaceful hotel. A quick car trip or a reasonable walk to some good night life. The food on offer at the hotel was excellent and varied. The staff truly make the place, all are happy and nothing is too much trouble.
Stayed 7 nights in Apr 2018
Response from Marinos Mavromatakis - Assistant Manager on Apr 29, 2018
Dear Guest, Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards,

10/10 Excellent

FirstTimeToCrete, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel situated on the beach front, within walking distance of city centre (a bit far bit i didn't mind that). Organised activities at the hotel in the evening. Breakfast was very good with a great selection of food. Beach in front of hotel was very clean and well organised with access to water sports and other activities. Room was very clean, spacious with a comfortable twin bed. Balcony overlooking the sea was well worth it. Not very expensive at around £80 per night considering surroundings and proximity to the beach. Would definitely go back.

10/10 Excellent

Stavros Konstantinidis, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Very friendly staff, clean hotel. Keep up the good work. Suggestions for improvement: (i) allow faster internet, this is important to many people (ii) inform people before they arrive about how to get access to your parking lot.

8/10 Good

Peter, Taunton, Somerset, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Attention to detail required !
The welcome was very good but you do not expect to find the toilet seat broken on arrival (The maintanance man was supposed to have fixed it but it came apart again.) Breakfasts were very good (but the fresh orange juice was put into warm glasses and ice lumps to put n the juice would have been an improvement.) The wifi was only available in the bar and reception area and then it was very slow. A conjuror performed for the clients of this and the sister hotel. He appeared to be very good but performed in the shadows and a couple of spotlights would have helped the conjuror and the audience. These are constructive comments on a very good hotel.

10/10 Excellent

REMY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour.
Agréable séjour de 2 nuits. La chambre est spacieuse, bien aménagée et propre. Le petit déjeuner et le diner sont proposés sous forme de buffet, proposent des plats variés et de qualité. Nous avons eu la chance de trouver une place de stationnement proche de l'hôtel, le parking de l'hôtel même en hors saison étant complet. La plage se trouve juste de l'autre côté de la rue. Dommage que les transats soient payants même pour les clients de l'hôtel.
Stayed 2 nights in Oct 2022

8/10 Good

Manuella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil du personnel... Un duffet au petit-déjeuner très copieux et pour tous les goûts... À proximité de la plage... Fabuleux
Stayed 1 night in Sep 2022
Response from U.Moosmann - Holiday Concierge on Oct 3, 2022
Thank you very much for your kind comments. We are looking forward to welcome you again in the future

10/10 Excellent

Katharina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel, super Lage! (Fast direkt am Strand, 30 Minuten zur Altstadt von Rethymnon). Sehr freundliches, hilfsbereites Personal, tolles Essen, saubere Zimmer! Danke für alles!
Stayed 12 nights in Aug 2022
Response from U.Moosmann on Sep 19, 2022
Thank you very much for your kind comments !

10/10 Excellent

Bjørnar

Stayed 7 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 8 nights in Sep 2021
Response from U.Moosmann on Sep 20, 2021
Thank you very much !!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Très bon accueil,handicap du langage,très peu parlé français
Stayed 7 nights in Aug 2021
Response from U.Moosmann - Holiday Concierge on Aug 13, 2021
Thank you very much for your comments. We are looking forward to welcome you again. Best Regards

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loistava hotelli hyvällä paikalla
Pearl beach sijaitsee ihanteellisella paikalla rantatien päässä omassa rauhassa syrjässä hälystä, mutta kuitenkin kaikki palvelut ovat hyvin saavutettavissa ja viereiseltä taksitolpalta suhauttaa keskustaan hetkessä. Lähistöllä on paljon hyviä ruokapaikkoja ja hoidettu ranta vesiaktiviteetteineen löytyy vain tien ylityksen päässä. Hotellin henkilökunta on ihana, huomaavainen ja aina valmiina auttamaan. Hotellista löytyy kaikki tarvittava hyvään lomaan aina kuntosalista tasokkaaseen allasbaariin. Aamiaisbuffet on erinomainen. Myös esim. iltaohjelmasta kannattaa ehdottomasti katsoa ainakin kreikkalaisen tanssin ilta. Allasalue on suht pieni, joten jos aurinkotuolin haluaa varata itselleen kannattaa olla ajoissa liikkeellä.
Stayed 9 nights in Jul 2021
Response from U.Moossmann on Aug 17, 2021
Thank you very much for your kind review. We are happy that you had a great holiday time in our hotel and we are looking forward to welcome you again.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nettes Hotel etwas ausserhalb von Rethymno.
Stayed 7 nights in Jul 2021
Response from Uli Moosmann on Jul 15, 2021
Thank you very much ! We are looking forward to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

8/10 Good

ANASTASIOS

Liked: Cleanliness, staff & service
Καλή εμπειρία, άνετο και βολικό ξενοδοχείο, πρόβλημα ήταν οι δρόμοι παραπλεύρως του ξενοδοχείου με φασαρία και ρύπανση. Το πρωινό ήταν αρκετά καλό και το προσωπικό πρόθυμο να εξυπηρετήσει.
Stayed 15 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tres bien entretenu, personnel tres aimable et serviable. Dans l ensemble tres bonne cuisine avec des repas bien préparés et variés. Seuls bemol le buffet des desserts n est pas appetissant hormis les specialites locales (patisseries et yaourts grecs). Il manque vraiment un chef pâtissier pour realiser des desserts simples mais maison . 2 eme bemol : la plage n est vraiment pas terrible (trop de cailloux ).
Stayed 14 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Le lieu je n ai pas aimé la chambre qui ne correspond pas à ma réservation
Stayed 2 nights in Jun 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2018
Response from Marinos Mavromatakis on Sep 18, 2018
Thank you very much for your taking the time to review us. We are looking forward to welcome you again in the future. Best Regards

8/10 Good

Olaf, bei Köln

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ordentliches Hotel, direkt am Strand.
Ein Hotel in dem man sich wirklich wohl fühlen kann. Das Personal ist super freundlich und hilft immer, Dies trifft leider nicht auf das Reinigungspersonal unseres Zimmer zu. Das Zimmer war schon beim eintreffen nicht ordentlich gereinigt. Kleines Beispiel: Die Handtücher legten wir in die Dusche (wie vom Hotel verlangt) damit diese getauscht werden. Leider wurden diese nur zusammen gelegt und uns als neu verkauft. Das ist nicht nur einmal vorgekommen. Das war es dann aber schon mit negativen Erfahrungen. Mann muss sagen es wurden sonst alle Wünsche erfüllt und man hat sich gut um seine Gäste gekümmert. Am Essen gibt es nichts auszusetzen, es war lecker und absolut ausreichend. Die Lage des Hotels fanden wir super. Direkt am Strand, nur durch eine wenig befahrene Strandpromenade getrennt. Es ist sehr ruhig du die vom Hotel angebotenen Veranstaltungen enden um 23 Uhr.
Stayed 10 nights in Sep 2018

8/10 Good

Pasi

Mukava ja rauhallinen
mukava hotelli ja avuliaat meren rannalla
Stayed 7 nights in Aug 2018
Response from Marinos Mavromatakis on Sep 18, 2018
Thank you very much for your kind comments

10/10 Excellent

Hanna, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel with a fantastic staff
We absolutely loved our stay at this hotel. We had a spacious room on the second floor with a garden view. The hotel is located on the beach boulevard about 3km away from the old town. The rooms are renovated (pictures at hotels.com are old) and the free wifi actually works! The staff was the greatest thing about this hotel. They were always smiling and even made our special requests possible. We arrived early in the morning and although check in wasn’t possible at that time, we were offered breakfast on the house and guided to the shower room, so we were able to start our vacation right away at the pool. We also used the shower room on the day of our departure. It was nothing fancy, but did the job. The pool was quite crowded but luckily there are more sunbeds at the beach across the road (6 euros per day for the set). The breakfast was great and the hotel pool bar was excellent for lunch. The only con were small, flimsy pool towels that must have been used like a million times. Also they were not changed by the housekeeping even when left on the floor so we had to go to the reception for that. And there is a 10 euros deposit on the towels. So bring your own! But all in all we were very happy with our stay and felt like it was worth the money. A gret 4-star hotel and the staff made sure we had a great vacation. Highly recommend!

8/10 Good

johnny, taastrup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
boede her 4 dage start april dejligt hotel på denne årstid hvo der er langt imellem noget der har åbent lidt langt til byen hvis man skal gå fordel med bil virkelig god morgen buffet og god aften buffet som kan tilkøbes pr, dag pænt og velholdt hotel super god og hjælpsom service i reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Anders

Disliked: Cleanliness, property conditions & facilities, room comfort
Katstrofdåligt hotell
Det här är ett andra klassens hotell, inte alls ett 4 stjärnigt hotell. Hotellet är en katastrof. Värst är rummen, som håller stil och standard som de vore ungefär som från 70 talet och de är verkligen sunkiga och dåliga. Badrummen är vidriga och rent utsagt äckliga.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort