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Reviews of Hotel Kyriad Reims Est Parc des Expositions

Hotel Kyriad Reims Est Parc des Expositions
12, Rue Gabriel Voisin, Parc technologique Henry Farman, Reims, Marne

Reviews

7.2

Good

Rating 10 - Excellent. 53 out of 353 reviews" "
Rating 8 - Good. 157 out of 353 reviews" "
Rating 6 - Okay. 86 out of 353 reviews" "
Rating 4 - Poor. 38 out of 353 reviews" "
Rating 2 - Terrible. 19 out of 353 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Eric on Feb 22, 2023
BonjourNous vous remercions de votre avis laissé suite à votre passage dans notre établissement.Cordialement.

8/10 Good

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Eric on Jan 11, 2023
BonjourToute notre équipe se joint à moi pour vous remercier de votre charmant retour suite à votre venue dans notre établissement.Nous en profitons pour vous présenter tous nos vœux pour 2023.Bien Cordialement.Eric

4/10 Poor

Geoffrey

Disliked: Cleanliness, property conditions & facilities, room comfort
Quick overnight stop, but very run down and really, I guess just a stopover for working people in the area.
Stayed 1 night in Sep 2022
Response from Eric on Sep 14, 2022
Dear GuestWe deeply thank you for your feedback after your stay at Reims.We wish you a pleasant day.Kind Regards.

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money and pleasant
The staff was very courteous and helpful. Breakfast buffet offered an excellent selection. The bed was very good. The room was spotless. It was too small however. I could not even lay down my suitcase. Good value for money overall.
Stayed 1 night in Sep 2021
Response from Eric on Sep 8, 2021
Dear Guest We deeply thank you for your nice feedback after your stay among us in Reims. We hope to see you another time and wish you a pleasant day. Kind regards. Front Desk.

6/10 Okay

Karolis

Business traveller
Liked: Property conditions & facilities
Nice place, good location
Stayed 1 night in Jul 2021
Response from Front Desk on Jul 16, 2021
Dear Guest We deeply thznk you for your nice feedback after your stay among us. We wish you a pleasant summer. Kind Regards.

6/10 Okay

Karolis

Business traveller
Liked: Cleanliness, room comfort
Nice place
Stayed 1 night in Jun 2021
Response from Eric/Service Réception on Jun 23, 2021
Bonjour Nous vous remercions de votre message ,faisant suite à votre venue dans notre établissement. Nous espérons que notre équipe a su répondre de manière professionnelle et efficace, à vos attentes. Nous vous souhaitons une agréable journée.

8/10 Good

perry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stopover
Perfect for a stopover with family wouldn’t stay more than a night though.
Stayed 1 night in Aug 2020
Response from Eric/Front Desk on Sep 3, 2020
Good Day Xe deeply thank you for your feedback after your stay among us in Reims. We wish you a pleasant day. Kind regards.

6/10 Okay

Louise, Burnham

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Easy to locate off the main road on the way back to the tunnel. No restaurant facilities on a weekend
Stayed 1 night in Feb 2020
Response from Eric/Front Desk on Feb 26, 2020
Good Day We deeply thank you for your feedback after your stay among us. We wish you a pleasant day. Kind Regards.

6/10 Okay

Yoshiharu

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Eric/Service Réception on Jan 23, 2020
Bonjour Nous vous remercions de votre retour suite à votre passage dans notre établissement. Nous vous souhaitons une agréable journée. Cordialement.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Receptionist excellent quick check in. Good location for us, quiet. Did not have any food so unable to comment. Bathroom was looking a bit tired but shower was strong and hot. Matting on the path leading to the rooms was rucked in many places presenting a tripping hazard.
Stayed 1 night in Jan 2020
Response from Front Desk on Jan 23, 2020
Dear Guest We deeply thank you for your nice feedback. We apologize for the old carpet you met in front of our rooms. We will share with our team your grateful remark about it. We wish you a pleasant day. Kind Regards. Eric/Front Desk

8/10 Good

Miles

Travelled with family
Liked: Cleanliness, staff & service
Great for a stopover
This was a stopover en-route to Italy. It’s fine for a stopover but I wouldn’t use it as a base for a holiday, personally. Great reception staff who spoke multiple languages. They did do breakfast for about €10 per person but we had to set off early so grabbed something on the way. Comfortable bed with a double at mezzanine level Shower was good. No air conditioning in the room, but it was ok b
Stayed 1 night in Aug 2019
Response from Front Desk on Aug 22, 2019
Good Day We really appreciate your feedback after your stay among us in Reims. We will share this compliments with all our crew and hope to see you again. Kind Regards. Front Desk

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No AC, rooms are old and in need of a refresh
Stayed 1 night in Jul 2019
Response from Front Desk on Jul 25, 2019
Good Day We thank you for your feedback. We don't have AC,however we lend by simple request a fan at the front desk. We wish you a pleasant day. Kind Regards.

6/10 Okay

brian

Hotel good for a night
Hotel good for a night breakfast not so good after paying for it very basic
Stayed 1 night in May 2019
Response from Front Desk on May 8, 2019
Dear Customer We are sorry if some things don't tell you more while your stay in our establishment. All our team would really thank you for your feedback when you came in Reims. Kind Regards.

2/10 Terrible

Briam, London

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wall paint is falling off! The room requires urgent repairs. Walls corners got spider web! Lack of facilities. Beds were very uncomfortable It requires investments. Lack facilities, lack hangers. But breakfast was good. Fresh bread and good coffee.
Stayed 1 night in Apr 2019
Response from Front Desk on Apr 28, 2019
Good Afternoon We thank you for your feedback aftr your stay among us. We deeply apologize for the trouble you met in our eshtablishment. Kind Regards.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid avoid avoid
Not anywhere near a 3star standard
Stayed 1 night in Mar 2019
Response from Front Desk on Apr 12, 2019
Dear Sir We thank you for your feedback. Kind Regards

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a bulldozer
The place
Stayed 1 night in Mar 2019
Response from The Front Desk on Mar 31, 2019
We thank you for your feed back after your stay in Reim. Kind Regards.

2/10 Terrible

Dave, Wisconsin

Liked: Staff & service
Disliked: Property conditions & facilities
I should have not expected much for the price paid, but this was not up to the 3.4 out of 5 rating. I have no idea how it is so highly rated. I would give it a 2 star rating at best. The rooms are tiny. The loft bed is hot and hard to get to and maneuver. The bathroom is old which gives an appearance of not clean although it may have been clears. I couldn’t wait to leave.
Stayed 1 night in Sep 2018

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Adequat and Economical
A standard, old-style French chain hotel. The buildings are getting tired, but the (small) room was fine, the beds comfortable and everything was clean and tidy. The location is very convenient for the Autoroutes and the centre of Reims and the grounds of the hotel were OK, but it's in an industrial/commercial area that is not particularly attractive. Verdict: for the price we paid, we were satisfied and would stay there again.
Stayed 2 nights in Jul 2018

6/10 Okay

Lin., Wales

Disliked: Cleanliness, property conditions & facilities
Tired and hungry and disappointed
I booked the hotel as a stopover on our return home from our holiday so I could visit Reims cathedral. I have used Kyriad hotels previously and been happy with our visits. This time however the hotel reception and the exterior of the hotel looked quite run down and not like the pictures I'd seen before booking. We were disappointed to learn that we would not find an alternative to their menu for dinner for my husband who is a vegetarian. We were directed to our room through a garden which was over grown and in need of much attention. The room while adequate was cramped and very hot. because of the state of the garden when we opened the window and door we were invaded with insects. The bathroom was not passable but in need of a deep clean and the door lock stuck requiring my husband to release me from the outside after I couldn't get out. Bed was comfortable thank goodness and the breakfast was plentiful but no staff in attendance so if you needed anything you had to sort it out or rely on other guests. We will not use this hotel again.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quite location
Great, love the park and calm around the Hotel Delicious breakfast
Stayed 1 night in Jun 2018

8/10 Good

Gavin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

John

Clean
Hotel was fine and good location for reaching motorway. However we picked hotel because it had a restaurant and after a long journey didn't want to go out and find one - only to discover that it was shut on the weekends

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Handy motel stopover
Basic motel room was clean and pretty quiet. Shower head worn out, but otherwise worked.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Handy stopoff
A basic stop-over hotel being modernised and updated but Wi-Fi not working and no where to get a drink. Could put in a vending machine so guests can get some basic stuff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Hotel has own swimming pool room clean and food was good.

6/10 Okay

Derek, Camberley

Liked: Cleanliness, staff & service
Weekend Break in Champagne
A friends group for a weekend stay. The distance to Reims Centre meant use of own cars or taxis - the taxis cost approx 40 euros per car per journey. Facilities were acceptable but due to the high temperature the lack of air conditioning meant hot nights in the rooms.

10/10 Excellent

Kate, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over in Reims
Stayed here on our way to Nice just to sleep. Checked in at two am, which we arranged with the hotel beforehand. Room clean and quiet. Our 6 year old had a bed on a platform in the roof which he accessed via a small ladder! Breakfast good value. Cost very reasonable. We would stay here again.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Room comfort
Comfortable - good enough for passing through

6/10 Okay

david, Colchester

Liked: Cleanliness, staff & service
Good value for stopover.
Comfortable at a reasonable cost for breaking our journey. We ate in the restaurant and found this really good for quality and value. Overall, we would be happy to stay here again.

8/10 Good

robert, Hackney

Liked: Cleanliness, staff & service, room comfort
Great for people with a car
Good hotel or really a motel. The location of the hotel really caters for drivers. You will need to drive to the centre of Reims although the you may be bale to walk to the Pommery champagne cellars. The rooms are basic but have everything you need and the staff were very helpful. Although we didn't eat there as we wanted to explore the town the restaurant looked very good. All in all a very good motel / hotel and for the price it was amazing.

6/10 Okay

Mark, Adelaide

Liked: Cleanliness, staff & service
Perfectly reasonable at the right price
If you get a good price stay (€50 or less). The location is fine and the staff are friendly. A large Carrefour is a ten minute walk away and you could walk into the old town if keen. Food is ok. Rooms are basic, but as I said, if the price is right you can't complain.

8/10 Good

Anthony, Dublin

Liked: Staff & service
Value stay
We enjoyed the stay the hotel is a bit out the way and very few places to go nearby but offers excellent value for money, the staff are extremely courteous and polite. It is ideal for a quick pit stop for business but I would imagine not great for a romantic weekend.It is also excellently located for visiting the nearby Champagne houses

6/10 Okay

Sue, Victoria

Liked: Cleanliness, staff & service
small
small room with little luggage space

6/10 Okay

Ai, Avondale, PA

Nice stay
The hotel is far from the Centre of Reims. Need to have a private means of transport to visit places. Hotel is clean but shows its age.

8/10 Good

Baz7773, Grangemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Reims
Excellent location for a quick stopover with good motorway transport links. Situated in an industrial estate but very quiet at weekends. Beware restaurant closed Sat and Sun.

8/10 Good

sharon, cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient to reims
Overall this hotel has all you need for a short stay near to reims, kettle, bath, internet, soft pillows ( the first ones we had on our 3week trip ) and comfy bed, with a late check out of 12 noon and free parking all included in the excellent price.

6/10 Okay

Doctorcloth, England

Liked: Staff & service
Disliked: Property conditions & facilities
Cheap-ish and not that cheerful
Rooms quite small, nowhere to put bags, set out like a motel but path runs past door so cannot have fresh air and privacy. Looks quite old and a little shabby. Have stayed at other Kyriads and they were better - Rouen for one. Restaurant closed as advised but minimal advice offered to find restaurant near by - basically you had to head into town.

8/10 Good

Tourist, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting hotel
A small hotel on one floor. Compact but comfortable rooms.

8/10 Good

isa, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel
The hotel is easy to find off the motor way, in a business park...surprisingly quiet...had a good night sleep....the staff are very pleasant indeed...We ate in the dinning room and the service was very good no waiting around...Breakfast adequate..overall good experience and would definitely stay there again!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for journey back to UK from Alps
Pleasant hotel, short distance from motorway. Reception open late - after 10.00pm when we arrived.

8/10 Good

alimac, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value - food excellent
Had dinner at the hotel -excellent! I could not believe the quality. Breakfast was not worth the price though.

8/10 Good

lyndsey, west yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick over night stop
Nice hotel, great for an over night stop, kids loved sleeping up on the mezzanine floor. Very clean and staff lovely. Didn't think the breakfast was worth €9 and they could do with putting extra pillows in the room but other than that no complaints. Just note if you are booking that the restaurant is only open Mon-Fri but the centre of Reims is well worth a visit anyway.

8/10 Good

Lulu, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good functional and clean hotel
Spent a night and was very satisfied. Room was as per description.

8/10 Good

Chris, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for family of four.
Great hotel for a family of 4 stop on the way to French Alps. Basic room, but clean and comfortable. Well priced. Double bed plus two beds on mezzanine within the same room. Area was quiet, and parking at the hotel no problem. Pretty close to the motorway so easy to get in and out off the main route. Will definitely use again. We're late getting going so didn't sample breakfast.

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pas mal
C’est propre.ca a besoin de rénovation. Mais pour le prix,c’est correct.juste le matelas qui est pas top. La déco est vieillissante mais c’est pas mon hôtel,et c’est juste pour dormir.alors bon..
Stayed 1 night in Dec 2023
Response from Jacques. on Jan 14, 2024
Cher client,Merci pour ce retour d'informations suite à votre séjour et nous sommes heureux de constater que même si nous avons encore des progrès à faire, vous avez apprécié le travail quotidien de nos équipes pour rendre votre séjour le plus agréable possible!Cordialement,

10/10 Excellent

SYLVAIN

Stayed 1 night in Dec 2023
Response from Jacques on Dec 16, 2023
Cher Client,Toute l'équipe du Kyriad Reims Est - Parc des Expositions vous remercie pour votre visite et ce commentaire.Nous sommes heureux de constater que vous avez apprécié nos efforts quotidiens pour faire de votre séjour une réussite.Dans l'attente de vous accueillir lors de votre prochain séjour à Reims!

10/10 Excellent

Sébastien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2023
Response from Jacques. on Jan 14, 2024
Cher client,Merci d'avoir pris le temps de partager avec nous vos impressions suite à votre séjour et nous ferons le nécessaire pour améliorer votre expérience lors d'un prochain séjour.Cordialement,

8/10 Good

Pascale

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Jacques. on Jan 14, 2024
Cher client,Merci pour ce commentaire te nous sommes heureux de constater que votre séjour a répondu à vos attentes.Nous espérons avoir le plaisir d'une prochaine visite lors de votre retour à Reims,Cordialement,

8/10 Good

andja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel sympathique et au service des clients, parking pour les voitures. Un petit bémols la chambre. Bien sur elle est propre mais exiguë.
Stayed 2 nights in Oct 2023
Response from Jacques. on Jan 14, 2024
Cher Client,Toute l'équipe du Kyriad Reims Est Parc des Expositions vous remercie pour votre visite et est heureuse que vous ayez apprécié votre séjour parmi nous! Dans l'attente du plaisir de vous accueillir à nouveau lors d'une prochaine visite à Reims.