Indoor pool

Reviews of Seven Oaks Hotel Regina

3 out of 5
Seven Oaks Hotel Regina
777 Albert St, Regina, SK

Reviews

7.6

Good

Rating 10 - Excellent. 322 out of 1019 reviews" "
Rating 8 - Good. 332 out of 1019 reviews" "
Rating 6 - Okay. 193 out of 1019 reviews" "
Rating 4 - Poor. 85 out of 1019 reviews" "
Rating 2 - Terrible. 87 out of 1019 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Business traveller
Liked: Amenities
All good
Stayed 1 night in Mar 2024

10/10 Excellent

Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like that the pool doesn’t open till 9 am. Tried to swim tonight but pool full of kids taking swimming lessons and lots of kids screaming. Why can’t the pool open sometime from 6am- to 9 am just for adults.
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 28, 2024
Thanks for the review. As the pool area is directly outside of 77 interior rooms we must have 0 noise in the pool area until 9am. A good nights sleep is a major part of what a rented room is used for.G. Weir

8/10 Good

Barry

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Not overly clean and tidy but okay for the price
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 28, 2024
We must have had an off day with a housekeeper. We have had a lot of reviews about being a clean property. Sorry for our shortfall.G. Weir

10/10 Excellent

Mohamed

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 28, 2024
Glad you enjoyed your stat.G. Weir

10/10 Excellent

Joy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Seven Oaks hotel - rooms were clean and beds comfortable. We were however concerned about the railings up on the waterslide as my husband noted that the railings are very rusted and just painted over and he felt that these are a safety issue - and need to repaired before there is an accident. Just a safety thought. Otherwise our kids enjoyed the pool. (Not the hot tub - it was pretty strange looking and overcrowded, never a good idea!! lol)
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 26, 2024
Very good review. Railing are something we are hoping the new owners will point some upgrading to.G. Weir

8/10 Good

kevin, Moose Jaw

Travelled with group
Liked: Cleanliness, staff & service
it’s totally ok for the price
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 24, 2024
I think you captured a true concept for people looking at our current property today.G. Weir

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for cost. Friendly staff.
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 24, 2024
Two great points.G. Weir

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from G.Weir on Mar 23, 2024
Excellent score, thank you.G. Weir

8/10 Good

Donna

Liked: Amenities
Nice room, restaurant is good.Staff in hotel and restaurant very helpful
Stayed 3 nights in Mar 2024
Response from G.Weir on Mar 21, 2024
Thanks for the comment about the hotel staff.G. Weir

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service
Very cost effective.
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 21, 2024
We do provide a budget price.G. Weir

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location. Good price.
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 19, 2024
I Like the review.

8/10 Good

Troy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 18, 2024
Thanks for the review. G. Weir

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 18, 2024
thanksG. Weir

4/10 Poor

Dannielle

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
People yelling in the hallway most of the night, people smoking in stairways
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 17, 2024
Busy this weekend and my security was kept busy. G. Weir

10/10 Excellent

RayLene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! Beds were comfortable, nice and clean. Staff were excellent
Stayed 10 nights in Mar 2024
Response from G.Weir on Mar 17, 2024
We appreciate your view.G. Weir

10/10 Excellent

Carol

Liked: Cleanliness, staff & service
The staff was friendly, the room was clean and quiet. Also a great restaurant
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 16, 2024
great to hear ofthe friendly staff and that the restaurant was to your liking,G. Weir

6/10 Okay

Karen

Business traveller
Disliked: Amenities
Stayed 2 nights in Mar 2024
Response from G.Weir on Mar 16, 2024
An OK score.G. Weir

4/10 Poor

Pat

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor heating / cooling systems in the room, dirty outdated carpets. Poor service in the pub. Water leaking all over the place buckets everywhere. Lot of transient people walking around the parking lot at night. Will not stay here again.
Stayed 2 nights in Mar 2024
Response from G.Weir on Mar 15, 2024
These issues are being worked on. The roof leak is a contractor availability problem.G. Weir

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice they are just renovating it
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 15, 2024
Nice to see that you noticed.G. Weir

8/10 Good

Kristen

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from G.Weir on Mar 15, 2024
Very good.G. Weir

6/10 Okay

Valerie

Travelled with family and small children
central/ close to my family that live in this city also close to Canadian Tire & Centennial Bingo
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 12, 2024
Our location does have some good business's in the area.G. Weir

8/10 Good

Lindsey

Travelled with family
Liked: Staff & service, property conditions & facilities
😊
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 12, 2024
Another fair rating.G. Weir

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 12, 2024
Apretty good score.G. Weir

10/10 Excellent

Lola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations and delicious breakfast.
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 12, 2024
I like the comment regarding the breakfast.G. Weir

10/10 Excellent

Patti

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 9, 2024
Nice numbers.G. Weir

8/10 Good

Brenda

Liked: Staff & service, property conditions & facilities
Good location. Great orice
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 9, 2024
We are offering below average pricing as the hotel is undergoing some room renovations that will take some time to complete.G. Weir

10/10 Excellent

Neil

Travelled with partner
Liked: Staff & service, amenities
easy access, but hotel is very dated
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 6, 2024
We are in the begining stages of the room renovation, so will be some improvements this year.G. Weir

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great little hotel, not a palace but clean and affordable. It is also the closest hotel to the Rider Express bus terminal. Thx.
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 6, 2024
Nice review, strange you mention the Rider Express, I was working on getting that service as a tenant for the hotel. Would have been great to have them here and we would have had people stay over to use them in the morning. Anyway, thanks for the review.G.Weir

6/10 Okay

Chris

Travelled with group
Hotel is in need of a refurbish. Reasonable price for short stay. Old finishings and carpet need replacing.
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 6, 2024
We are working on some room upgrades now and will be around Christmas when all rooms will be done.G.Weir

10/10 Excellent

Nemia

Liked: Cleanliness, amenities, property conditions & facilities
It’s convenient and clean
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 5, 2024
Love the comment of CLEAN. Our housekeeping workers do try very hard to keep the property appearances up.G. Weir

4/10 Poor

Jojo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving we had not the nicest check in. Followed up by being checked into a room with a dead smoke detector. We called for maintenance, but after awhile had to leave due to the loud beeping. We told the front desk that we had to go and to allow maintenance in to gix the issue. When we arrived back after 9pm ready for bed, we discovered the alarm was not fixed. We called again and someone came pretty quickly. However it wasnt maintenance. They were off for the night. The staff member took the smoke detector out after standing on our bed with his shoes on. And never replaced it. It just gave us an all around bad feeling. We then decided to look up reviews of the hotel... something admittedly we should have done before hand but we were looking last minute due to the incoming storm. Reports of bugs gave us crawling skin and difficult sleeps. We were also told it isnt a great part of town.
Stayed 1 night in Mar 2024
Response from G.Weir on Mar 4, 2024
I ill be looking into this issue with our guest response to this concern with your room. The hotel has fire detectors with carbon monoxide detection in all rooms. The fact that this alarm system was in need of a battery change, and was not completed in a timely manner, is of concern. Thanks for identifying this.G. Weir

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from G.Weir on Mar 5, 2024
Thanks.G. Weir

10/10 Excellent

Gagandeep

Stayed 1 night in Feb 2024
Response from G.Weir on Mar 21, 2024
Excellent!G. Weir

8/10 Good

desiree

Stayed 1 night in Feb 2024
Response from G.Weir on Mar 21, 2024
A good score.G. Weir

8/10 Good

Anmette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from G.Weir on Mar 1, 2024
That is a good score, we will try to get a 5 in the future.G. Weir

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cheap and near airport
Stayed 1 night in Feb 2024
Response from G.Weir on Feb 28, 2024
We are a value price in the lower midscale properties. G. Weir

6/10 Okay

Daphne

Travelled with family
Liked: Amenities, property conditions & facilities
Beds were not made. We stayed two nights and it is fine if they are going green and don't want to change the sheets after one night, but beds should be made, coffee filters should be disposed of, cups should be replaced and shampoos and conditioners should be replaced. The pool temperature was enjoyable. My grandchildren would love the waterslide. The restaurant was good. Servers were very friendly. Food was very tasty.
Stayed 2 nights in Feb 2024
Response from G.Weir on Feb 26, 2024
We are still doing limited service to rooms, only providing replacement towels and any other guest requests for the day.G. Weir

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Feb 2024
Response from G.Weir on Feb 25, 2024
Thanks for your 5 0f 5G. Weir

8/10 Good

Magdalene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must try
Stayed 1 night in Feb 2024
Response from G.Weir on Feb 25, 2024
Glad you feel this property is worth a try!G. Weir

10/10 Excellent

Miranda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was a breeze. The gentleman at the counter was friendly and helpful. Tons of vending machines, big exercise room and easy to get around. Pool looked cool. Didn’t get the chance to check it out but it’s huge with lots to do.
Stayed 1 night in Feb 2024
Response from G.Weir on Feb 25, 2024
A very good review, written from the observations you experienced, thanks.G. Weir

4/10 Poor

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from G.Weir on Feb 22, 2024
We did something wrong so I hope we get it right next time.G. Weir

10/10 Excellent

Heather

Travelled with family
Affordable
Stayed 1 night in Feb 2024
Response from G.Weir on Feb 20, 2024
We try to keep our prices realistic to the product we offer.G. Weir

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lady at Ck in was nice. Property is older but it’s a big property so it would cost a mint to redo it all at once !!
Stayed 1 night in Feb 2024
Response from G.Weir on Feb 20, 2024
We are starting in the rooms this year, and will continue with other areas.G. Weir

10/10 Excellent

Sara

Travelled with family and small children
Pool was well liked by the kids. Great option on short notice
Stayed 1 night in Feb 2024
Response from G.Weir on Feb 20, 2024
We almost always score big with the kids.G. Weir

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from G.Weir on Feb 20, 2024
Looking for that 5 out of 5 so we will try harder.G. Weir

2/10 Terrible

Dan

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs, trains, carpets are nasty. The bed is so loop sided its not even funny. Run run as far away as u can from this place!!!!
Stayed 1 night in Feb 2024
Response from G.Weir on Feb 18, 2024
The Trains have been here since 1968 so I can't do anything in that regard. Hallways are getting remodeled this year and if you had a pest incident I hope you informed our front desk so that we can service that room.G, Weir

4/10 Poor

Bryan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Lots of vagrants charging their phones in the halls. Probably won't be staying here any more.
Stayed 1 night in Feb 2024
Response from G.Weir on Feb 17, 2024
We have to provide better security on that type of problem. I appreciate your comment so that I can up our game on this.G. Weir

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean as usual
Stayed 1 night in Feb 2024
Response from G.Weir on Feb 16, 2024
Sounds like you are a regular customer here? Your repeated stays give a sense of validity to your review, thank you.G. Weir

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient an clean
Stayed 1 night in Feb 2024
Response from G.Weir on Feb 14, 2024
I appreciate your comment regarding the clean room.G. Weir

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from G.Weir on Feb 14, 2024
Glad that you enjoyed the stay.G. Weir