Ratings based on 435 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Eureka, Ca

Hotel Staff and location

Posted 14-Apr-2014
Pros: It was very quite; got much needed rest. And staff!
Cons: Update room furniture maybe!
Location: Location was great! Near everything we wanted and needed to do!
Hotel staff was very nice and very helpful! Front desk and chef particular! Hotel location is close to most everything we need to do; very nice!
4 out of 5
Recommended
for Everyone
by PADJr from Roseburg, OR

Very nice hotel

Posted 31-Mar-2014
Pros: Convenient to I-5; Close to many good restaurants; Friendly staff; Nicely furnished; Food service: excellent buffet breakfast, reasonably priced.
Cons: Follow up and make sure the thermostat is fixed in room 241.
Location: Easy Access from I-5; Many fine restaurants nearby
Leaving home in Roseburg, OR at 3:00pm, and driving all the way in a severe rain storm, needless to say, my wife and I were tired and looking forward to relaxing in a comfortable room. Upon checking in, the staff was friendly, and the room given us was exactly as had been requested on the internet. The room was very clean, nicely furnished, and the bed was very comfortable.The bathroom was nicely appointed and had a roomy walk-in shower. The room was extremely warm when we entered and unfortunately, even though I lowered the temperature on the thermostat and put the fan on economy, warm air continued to flow. Being on the ground floor, I opened the sliding door to allow cool air into the room, until it was time to go to sleep. Being tired, we managed to get to sleep in a warm room. The hotel buffet full-breakfast was excellent and very reasonably priced. Upon checking out, the staff apologized for our warm room, and said if we had only called, an engineer would have responded to fix the problem. Over all, we were very pleased with our acommodations.
3 out of 5
Recommended
for Everyone
by Casual

A little weekend away!

Posted 25-Mar-2014
Overall a nice place although I would only stay again if I could have a courtyard room. Pool is not heated so Spring is not a great time to go. Food was not good in restaraunt despite recommendation from front desk. Basic tv channels omitted which is ridiculous.
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 28-Jan-2014
5 out of 5
Recommended
for Everyone
by Emily from Portland Oregon

Very Comfortable

Posted 2-Jan-2014
After days on the road and lots of cheap hotels this toom was heaven. Comfortable beds and bedding, spacious room, and reasonably priced meals.
4 out of 5
Recommended
for Business Travellers
by Jen from Oregon

This traveller left a rating score only Posted 2-Jan-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 2-Jan-2014 on Hotels.com
1 out of 5
by Chris from ARIZONA

Don't reserve a room here!

Posted 31-Dec-2013
We arrived at the hotel to find out it is in a very sketchy area and backs up to the busy I-5. Additionally there were some unsavory characters outside the front of the rooms smoking and staring down those that passed by. I usually don't take the time to write reviews but seeing as I am out $150 I felt the need to warn others. Three hours after booking and before check-in was even available I asked to cancel my reservation. The hotel refused. I went up the road and stayed at a Garden Inn for $40 less and had a view of the river. Wish there was more I could do to recoop my money but I guess it was just an expensive lesson.
5 out of 5
Recommended
for Personal Event
by A verified traveller

close to family locations

Posted 29-Dec-2013 on Hotels.com
convenient and enjoyable
5 out of 5
Recommended
for Overnight Stay Before Destination
by Lorie B. from Portland, OR

Nice place to stay.

Posted 25-Dec-2013 on Hotels.com
Staff was extremely nice and hotel was very convenient. Bathroom was huge and everything was very clean. Would stay here again.