Ratings based on 617 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Lake County, CA

Nice hotel great lounge

Posted 20-Feb-2015
Pros: Its an attractive property and its convenient...we had a great time without leaving the hotel...
Cons: We were granted a late checkout time, but the maid knocked on our door and called to us even though we had hung out the DND sign-the only annoyance...
Location: It's a convenient location.
We had a great time...danced in the bar to a great band until closing....then slept like a log...in the morning we had a great breakfast in the hotel...then we soaked in the hot tub
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2015
Pros: Easy access from highway. Nice lobby.
We had a late arrival and was welcomed with smiles. The room was very clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2015
Very accommodating and friendly staff Very comfortable beds spacious rooms pet friendly
3 out of 5
by A verified travellerfrom seattle

High price but convenient location, just off I 5.

Posted 13-Feb-2015
Pros: a room was available...
Cons: senior rates... would be nice. I probably will skip this place in future travel.
Priced a bit high, didn't include breakfast .. has a second floor but no elevator.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom NZ

Great comfortable place to stay the night

Posted 11-Feb-2015
We only stayed here one night on our way through redding but wish we had stayed longer. The room was very clean and the place felt comfortable with good air conditioning. Beds were very nice to sleep in and sheets felt very high quality. Enjoued the breakfast which thwy didnt end up charging us for. A great hotel at an awesome price!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Neotsu

Turning a bad situation into a customer for life!

Posted 10-Feb-2015
Pros: CUSTOMER SERVICE Location
Cons: Air conditioning !
We were woken up in the middle of the night because our room was incredibly HOT..I called the front desk and was treated so kindly and the staff member came down quickly and switched our room. I was so overwhelmed by the clerks sincere apology and kindness that I will be a customer for life! Normally a situation like this would have made my trip difficult...but I known now that this Best Western understands customer service!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay

Posted 8-Feb-2015
Location: This hotel is right in center of all shopping food etc
Comfortable, clean, great location near everything fast food, restaurants, shopping.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 6-Feb-2015
I checked in late the hotel receptionist was very nice. My room was nicely kept and although on the 1st floor in the back by the Freeway it was very quite. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Weed, CA

Pet friendly, clean and comfy

Posted 31-Jan-2015
Pros: Outside room with easy access for luggage,m pet.
Cons: Nothing. It's perfect
Location: Mall, restaurants, shopping are all very close. So is the freeway so keep that in mind with outside room. It seemed very quiet to us.
This is a very nice hotel for the price. Rooms on outside have patio doors with easy access to load and unload car or walk our dog. It was surprisingly clean for a pet room so I would highly recommend for anyone who wants luxury with pet in tow.
2 out of 5
by A verified travellerfrom California

Location good

Posted 26-Jan-2015
Pros: The staff and location room clean
Cons: Repairs or move the occupants to another room, while everyone was very nice nothing was accomplished.
Location: Location good for sights and food.
The staff was great but the air was broke in our room and did not get fixed until the night before we checked out in spite of repeated requests.