Ratings based on 600 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom California

Location good

Posted 26-Jan-2015
Pros: The staff and location room clean
Cons: Repairs or move the occupants to another room, while everyone was very nice nothing was accomplished.
Location: Location good for sights and food.
The staff was great but the air was broke in our room and did not get fixed until the night before we checked out in spite of repeated requests.
2 out of 5
by A verified traveller

Old, tired, dirty

Posted 25-Jan-2015
Don't bother bringing your luggage into the lobby when you check in -- this is a motor-hotel style property (where you drive to another building close to the entry door/stairwell near the room you'll be assigned). Check-in process is slow; front desk clerk was very pleasant but their systems appear to be old and s-l-o-w. Overall the property looks to be about 15 years overdue for a freshening. Hallway and room carpets are old, worn, discolored, and -- well -- dirty. Clearly hadn't been vacuumed in at least few days and hadn't been cleaned/shampooed for at least a year. Room was tired, AC noisy, hot water was barely above warm, and water pressure in the shower was more trickle than stream. If I hadn't been so exhausted from the day's long drive I would have changed hotels. But I'm guessing that's how this hotel stays in business with such a poor quality property.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom C.

Exceptional People during a desperate time of need

Posted 20-Jan-2015
My father has days left on this earth & I needed a place to stay with my dog. Red Lion is pet friendly & when they found out why I was in the area the ladies at the front desk literally asked to pray for me & my family. They were flexible with check in & check out times & gave me such a great rate with minimal hassle for such last minute unexpected travel. I would stay here anytime!
3 out of 5
by A verified traveller

Posted 15-Jan-2015
Pros: I ate at the bar - that was fantastic - the soup was DELICIOUS - the bartenders were super!!
My room had "hotel smell" not fresh ..................................................
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Orange County, CA

Very Nice Place to Stay!

Posted 4-Jan-2015
Pros: Very nicely decoration. It was classy.
Location: Redding is a friendly town near the mountains, lakes and a national park.
The room was lovely, well appointed, clean and quiet. The staff of the hotel was super friendly and accomodating. The price was great. Haven't had this nice of an experience in a long time.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Reno

Posted 29-Dec-2014
Cons: Climate control and hot water.
My wife and I stayed at the Red Lion over Christmas. Really, it wasn't much more than a place to sleep and bathe, because we spent the days with family at their house. While having enough heat in Redding is rarely an issue (we've seen our share of 80 degree Christmases and Thanksgivings, and lots of very hot summer days), this year (2014) it was. And our room was freezing. The heater blew cold(ish) air, and the hot water in the shower was merely tepid. We complained to the front desk, and, thankfully they gave us one of the many space heater that they had. This seems to be an issue. They couldn't do anything about the luke warm showers, though. But the room was clean, the wifi worked, and the bed was comfortable, which is more than I can say about a lot of more expensive places I've stayed over the years.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for travelers on I-5

Posted 28-Dec-2014
Pros: The friendly staff and nice rooms.
Cons: Jets on hot tub could be fixed.
Location: Lots of food/stores nearby
Nicely decorated, super friendly and helpful staff, nice rooms…perfect place to rest up after a long drive.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Oakley, California

hotel was excellent

Posted 10-Dec-2014
Pros: clean, roomy and staff was excellent
Cons: they would have a hard time approving on excellence
Location: it was close to cafes and shopping and not far from the sun dial bridge
Everybody was helpful and kind and remembered me food was excellent and they attend to your everyneed
4 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco

Nice and clean.

Posted 2-Dec-2014
Room was clean and comfy. Staff was pleasant. I would recommend this hotel, no complaints.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Washington State

Posted 24-Nov-2014
Cons: Cleaning wasn't exceptional. New towels were brought in each day but the dirty ones were not taken away!
Location: Good location. Close to restaurants, shopping & hiking.
We were especially pleased that the desk manager offered to change the assigned room for my parents, who were initially assigned to a 2nd floor room (with no elevator) and have trouble with stairs.