Exterior
Check availability

Reviews of Hilton Ras Al Khaimah Beach Resort

5 out of 5
Hilton Ras Al Khaimah Beach Resort
Al Maareedh Street, PO Box 12298, Ras Al Khaimah

Reviews

8.4

Very good

Rating 10 - Excellent. 391 out of 891 reviews" "
Rating 8 - Good. 326 out of 891 reviews" "
Rating 6 - Okay. 95 out of 891 reviews" "
Rating 4 - Poor. 55 out of 891 reviews" "
Rating 2 - Terrible. 24 out of 891 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nicola

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Rooms were very tired, could do with an update. Our room was only serviced half the days we were there. Cracked tiles around the pool, overall just needs updating. The staff in the restaurants and bars were lovely though.
Stayed 5 nights in Apr 2024
Response from GM on Apr 17, 2024
Dear Nicola,Thank you for sharing your feedback. We apologize for any issues you encountered with housekeeping and they have been forwarded to our Executive Housekeeper for investigation. We would like to re-assure you that investments into the property are continuously happening.We're glad to hear that you enjoyed the service from our restaurant and bar staff. We hope to welcome you back for an improved experience.Kind regards,Orsolya MeszarosGeneral Manager

6/10 Okay

Layna

Travelled with family
Liked: Amenities
The hotel seems a little tired and the food choices and quality are not as good as on previous visits.
Stayed 7 nights in Feb 2024
Response from GM on Feb 26, 2024
Dear Layna,Thank you for your recent visit and for taking the time to leave us your very constructive feedbackI’m really sorry to see that there were aspects of the stay where we failed to meet expectations. It would be good to gather more details particularly regarding the food.Investments into the property are continuously happening so we hope to have the opportunity of welcoming you back soon to experience those.Kind Regards,Orsolya Meszaros General Manager

10/10 Excellent

Adeeb mufid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to relax and the food is good
Stayed 1 night in Jan 2024
Response from GM on Jan 22, 2024
Dear Adeeb mufid,We are excited to see your great 5* rating and happy to hear that you experienced our exceptional hospitality. Next time you visit our city, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Kind Regards,Orsolya Meszaros General Manager

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jan 2024
Response from Orsolya Meszaros on Jan 11, 2024
Dear Asha,Thank you very much for taking the time to share your feedback from your recent stay and we are happy to note that it was satisfactory. We apprecite your high score and do hope to have the pleasure of welcoming you back in the not so distant future.Kind Regards,Orsolya Meszaros General Manager

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2023
Response from Orsolya Meszaros on Jan 11, 2024
Dear Robert, Thank you very much for taking the time to leave a review of our hotel. We are very delighted to know that you had an enjoyable stay. We look forward to welcoming you once more in the near future. Kind Regards, Orsolya Meszaros General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Dec 28, 2023
Dear Anonymous, Thank you for taking the time to share your rating from your recent stay at Hilton Ras Al Khaimah Beach Resort. It is with pleasure that we look forward to welcoming you back for an all-around five star visit.Kind Regards,Orsolya Meszaros General Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent beach resort, good water sport activities and pleasant rooms. Special mention to The Kitchen restaurant wherein the staff (Mr. Amar, Chef Usman, Ms. Heena and Ms. Nagma) took special care of our dietary requirements. Overall, must visit resort.
Stayed 2 nights in Dec 2023
Response from GM on Dec 25, 2023
Dear Anonymous,Thank you very much for taking the time to leave a review based on your stay at the Resort and kind comments. We appreciate your recommendation and it would give us immense pleasure to welcome you back at some future point.Kind Regards,Orsolya Meszaros General Manager

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from GM on Dec 25, 2023
Dear Omar, Thank you for taking the time to share your rating from your recent stay at Hilton Ras Al Khaimah Beach Resort. It is with pleasure that we look forward to welcoming you back for an all-around five star visit.Kind Regards,Orsolya Meszaros General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent family hotel, good beaches and breakfast
Great family hotel. Lots of amenities (pools, kids club, beach, water sports) available. Breakfast buffet was very good with a good selection (live dosa, omelette stations along with a pork station too if you prefer) Hotel itself is quite old and dated - beach chairs looks worn but the hotel is clean and the service of staff make up for it. Had a lovely stay and would definitely come back!
Stayed 1 night in Dec 2023
Response from GM on Dec 12, 2023
Dear Anonymous,Thank you very much for taking the time to share your positive review and kind comments. It gives us great pleasure in being of assistance to you in the near future.Kind regards,Orsolya Meszaros General Manager

10/10 Excellent

FIKRAT

Stayed 2 nights in Nov 2023
Response from GM on Dec 12, 2023
Dear FIKRAT,Thank you very much for rating your recent stay at Hilton Ras Al Khaimah Beach Resort. We welcome further opportunities of being of service to you in the near future.Kind regards,Orsolya Meszaros General Manager

10/10 Excellent

Annick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Hilton RAK in sea-view room. The room was quiet and clean. My only gripe is the design of the bathroom, and specifically of the toilet area, which is very cramped and uncomfortable. Lovely welcoming staff and overall beautiful facilities. Pool and beach, while busy, were not crowded. Much recommended for a break!
Stayed 2 nights in Nov 2023
Response from GM on Nov 28, 2023
Dear Annick,Thank you very much for taking the time to leave a review based on your stay at the Resort and positive sentiments. Your comment about the design of the toilet has been captured for future refurbishment planning. We appreciate your recommendation and it would give us immense pleasure to welcome you back at some future point.Kind Regards,Orsolya Meszaros General Manager

10/10 Excellent

Fares

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience !
Stayed 2 nights in Nov 2023
Response from GM on Nov 28, 2023
Dear Fares, Thank you for taking the time to share your rating from your recent stay at Hilton Ras Al Khaimah Beach Resort. It is with pleasure that we look forward to welcoming you back for an all-around five star visit.Kind Regards,Orsolya Meszaros General Manager

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experienced noise early morning around 8 due to a team building exercises done at the premises of the hotel next to the pool
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Dear Joe,Thank you so much for being our guest and for reviewing you stay. We do apologize for the inconvenience you experienced with the group and immediate measures were taken to lower down the volume of the microphone. We hope to have the pleasure of welcoming your return in the near future.Kind Regards,Orsolya Meszaros General Manager

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is huge! Is was very quiet and relaxing. My family of 4 had a great time. We enjoyed the pools. The only thing I would recommend is maybe new TV's. Normally wouldnt care, as we are hardly in the room but this trip we were planning to get room service and just relax in bed. The staff was friendly and the rooms were clean. We'll definitely go back.
Stayed 1 night in Nov 2023
Response from GM on Nov 20, 2023
Dear Tami,Thank you very much for taking the time to leave a review based on your stay at the Resort and kind comments. For your peace of mind we are currently in the process of conducting an upgrade to guest room TVs. It would give us immense pleasure to welcome you back at some future point.Kind Regards,Orsolya Meszaros General Manager

10/10 Excellent

Yefim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from GM on Nov 15, 2023
Dear Yelim,Thank you so much for being our guest and for taking a moment to rate your recent stay. We look forward to having another opportunity of being of service to you in the near future.Kind regards,Orsolya Meszaros General Manager

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, in large part due to the effort and attentiveness of its staff - Heena and Negma in the Kitchen in particular. Housekeeping staff were also incredible, making a real effort to decorate the room for my wife's birthday. The amenities at the property were fantastic, with a great private beach, pools, spa and fitness facilities, and the food was varied and of good quality. Would definitely recommend to others and will be staying again!
Stayed 7 nights in Nov 2023
Response from GM on Nov 13, 2023
Dear Adrian,Thank you very much for taking the time to leave a review based on your stay at the Resort and kind comments regarding the team. We appreciate your recommendation and it would give us immense pleasure to welcome you back at some future point.Kind Regards,Orsolya Meszaros General Manager

6/10 Okay

Alastair

Travelled with partner
Liked: Amenities, property conditions & facilities
Whilst everything about the place was very good, the review reflects the fact that it was extremely busy. We opted for a suite with an all inclusive package. The restaurant on our first night was so busy we couldn’t get a table and it was mayhem. We then opted to eat in the Italian which incurred additional costs. The following day we opted for the dine around option which was very reasonable but was quite complicated to work out the menu choices.
Stayed 2 nights in Oct 2023
Response from GM on Oct 24, 2023
Dear Alastair,Thank you for taking the time to share your experience with us. Every review gives us an opportunity to continuously improve our service and it is disconcerting to hear that you did not fully enjoy your stay with us.We regret any inconvenience that occurred during your stay. Rest assured that we will strive to do our utmost to ensure all guests spend a memorable and relaxing vacation with us. Your feedback has been circulated amongst those concerned for possible improvements.We do hope that we will have an opportunity to welcome you back in the near future.Kind regards,Orsolya Meszaros General Manager

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness was excellent. Kyaw cleaned our Villa every day and we were very pleased. My only issue was with the main shower, the mixer seemed to not work and we didn’t have hot water in it. Hot water was present in the bath and wash basin and with the hot weather, a cool shower wasn’t the worst thing but for some one who may have needed hot water it would not have been ideal. We did raise this with the reception in day 2 but we found no improvement. It’s not clear if someone attempted to fix it and couldn’t or if they forgot. Overall it was a fantastic stay in a beautiful place. The staff were amazing and couldn’t do enough for us. We will be back for sure!
Stayed 4 nights in Oct 2023
Response from GM on Oct 24, 2023
Dear Colin,We extend our sincere appreciation for choosing to stay with us, and we are genuinely sorry for any inconvenience you may have experienced due to the hot water in your room.To provide context, we have installed anti-scale features in the taps as a safety measure. This feature ensures that the water temperature does not exceed what is deemed safe when only the hot water is turned on. We understand that this may not have been communicated clearly, and we are committed to finding better ways to inform our guests about this safety feature. Your feedback is invaluable in this regard.We are grateful for your kind comments regarding our team, and we hope that you had an overall positive experience during your stay. It would be our pleasure to welcome you back in the future and provide you with an even more enjoyable experience.Kind regards,Orsolya Meszaros General Manager

10/10 Excellent

Astrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from GM on Oct 24, 2023
Dear Astrid, Thank you for taking the time to share your rating from your recent stay at Hilton Ras Al Khaimah Beach Resort. It is with pleasure that we look forward to welcoming you back for an all-around five star visit.Kind Regards,Orsolya Meszaros General Manager

4/10 Poor

Imran

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The main issue : the experience did not meet expectations & the 5 star rating on Google is very misleading. I drove an hour from my Dubai hotel to get to this “resort” to check out the RAK area. However, I am not sure that resort is the proper name for this hotel. The surrounding area of the hotel is undeveloped and appears to be in the middle of nowhere (maybe this is the less happening area of RAK?) Within the hotel : the receptionists were generally clueless, the rooms and common areas are dated, my room had a broken light which had to be fixed by maintenance, there is 0 working space (incase you need to work remotely), check-in takes too long, and the taste of food at restaurants is again - not what you would expect at a highly rated hotel. Perhaps RAK has a lower benchmark? Overall, I would have rather paid half the price and stayed in Dubai.
Response from DO on Oct 18, 2023
Dear Imran,Thank you very much for your feedback and we are sorry to read of your disappointment. It is unfortunate we were not given an opportunity to address your concerns during your stay. We would welcome another opportunity of redeeming ourselves at some future point.Kind Regards,Arthur Timlin Director of Operations

4/10 Poor

Emma

Travelled with group
Disliked: Staff & service, property conditions & facilities
Avoid all inclusive
Due to only 2 bars for 7 pools, with one waiter at each the all inclusive package is pointless, no one serving to the pool/garden/loungers. Takes 20+ minutes to get a drink. Buffet is appalling. Garden view rooms are nice.
Stayed 1 night in Oct 2023
Response from GM on Oct 13, 2023
Dear Emma,Thank you for taking the time to rate your stay with us. This gives us the opportunity to constantly improve our offer and service.Please be assured that we do our utmost to all our guests spend a quiet and relaxing holiday. We are very sorry that this was partly not the case with you and we could not meet your and our claims in full. We will receive your feedback on the occasion our offer and our processes to question and make improvements to achieve the standards set to us in the future. We are convinced that you will notice an improvement at your next visit.Kind regards,Orsolya Meszaros General Manager

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
When I walked into the reception hall my first assaulted was my nose, the incense was wonderful and immediately put me in a good mood. Checking in was again very pleasant and was offered and upgrade for £20 per night to a see view room. I had arrived at 09.30 so couldn't check in to the room straight away, but I did manage to get to my room before the usually check in time of 15.00 which was good. The building and grounds are very spacious and Grand looking and walking through to the Salt Water Pool it looks really nice. There was no crush of sun beds around any of the pools which allows you to have your own space. The beaches were clean and had real sand (as opposed to crushed shells like you have in some Dubai hotels). I was all inclusive and the quality of the food was probably the highest I had been on an all inclusive. There are 4 al a carte restaurants and I went to the Italian one twice. Food and service here was really good and having the fixed menu is only about £8 extra cost as the drinks are included as part of the all inclusive package.The service to get a drink in the buffet restaurant was pretty bad, to the point I could eat my meal, breakfast, lunch or dinner and not be asked if I wanted anything to drink or when I had almost finished. The XO bar seems to be a law unto itself, one of the staff plays pool even when a customer is in the bar or watches videos on mobile with volume turned up. One night a customer brought his own speaker and blasted out music.
Stayed 9 nights in Oct 2023
Response from GM on Oct 13, 2023
Dear Daniel, Warm greetings from the Hilton Ras Al Khaimah Beach Resort ! Thank you for taking the time to leave a review and to share your experience with us. We regret any inconvenience that happened during your stay. Your feedback motivates the entire team to continue providing the highest level of service and your review will be shared with those concerned for possible improvements. We would be delighted to welcome you back to Hilton Ras Al Khaimah Beach Resort in the nearest future. Kind Regards, Orsolya Meszaros General Manager

6/10 Okay

VIQAS

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Good hotel but something very weird
There was no prayer mat in the room The washroom had a window in the room and with blinds - Family with kids find it very strange as kids might be looking from the blinds if the adult is in the washroom - not good for kids. I had "Hilton Gold membership" and the guy at the reception didn't tell me that breakfast is complimentary for me, resulting in me eating breakfast outside on my first day.
Stayed 2 nights in Sep 2023
Response from GM on Oct 5, 2023
Dear VIQAS,Thank you for being our valued guest and for taking the time to review your recent stay. We appreciate your feedback, and it helps us improve our services.Regarding your concerns, please note that we do provide prayer mats upon request to accommodate our guests' needs. Additionally, we appreciate your feedback regarding the washroom blind, and we will consider it for our future renovation plans.Regarding breakfast entitlements, Gold members are indeed entitled to breakfast when booking directly with us, and this does not apply to bookings made through third-party sites. We apologize for any confusion, and we hope this clarification helps.We look forward to the opportunity to welcome you back to our property in the not-so-distant future. Your continued support is greatly appreciated.Kind regards,Orsolya Meszaros General Manager

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a short break from Dubai.
Stayed 2 nights in Sep 2023
Response from GM on Oct 2, 2023
Dear Mark, Thank you for taking the time to share your rating from your recent stay at Hilton Ras Al Khaimah Beach Resort. It is with pleasure that we look forward to welcoming you back for an all-around five star visit.Kind Regards,Orsolya Meszaros General Manager

8/10 Good

Ahmed

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2023
Response from GM on Sep 28, 2023
Dear Ahmed,Thank you very much for taking the time to share your rating. We hope to welcome you back soon for more experiences.Kind regards,Orsolya Meszaros General Manager

8/10 Good

Ponjevic

Travelled with family
Liked: Cleanliness, staff & service, amenities
A once great 5-star resort still reflects it through its kind staff, but the physical condition of the property is rather sad and in desperate need of refurbishment.
Stayed 9 nights in Aug 2023
Response from Do on Aug 20, 2023
Dear Ponjevic,Thank you very much for taking the time to share your feedback from your recent stay and we are happy to note that it was satisfactory. Your comments will be shared with the team for possible improvements. Investments into the property are continuously happening so we hope to have the opportunity of welcoming you back soon to experience those.Kind Regards,Arthur Timlin Director of Operations

10/10 Excellent

Anum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 3 nights in Aug 2023
Response from DO on Aug 15, 2023
Hello Anum,Your fantastic 5-star rating has truly delighted us, and we're thrilled to know that you enjoyed our unparalleled hospitality. When your journeys bring you back to our city, we eagerly anticipate the opportunity to welcome you once more. Your thoughtful feedback is deeply appreciated, as it holds significant value for us.Warm Regards,Arthur TimlinDirector of Operations

10/10 Excellent

Varun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Washroom feedback
The overall stay was fabulous. There are 2 things I wish to highlight 1. The toilet seats were squeezed into the wall. It was uncomfortable to use 2. Tap in wash basin was not well aligned. Either while washing you touch the basin or water spills out of basin. The water pipe could be extended a bit for ease while using
Stayed 2 nights in Aug 2023
Response from DO on Aug 15, 2023
Dear Varun,Thank you for taking the time to rate your stay with us. This gives us the opportunity to constantly improve our offer and our service. Your comment about the design of the toilet has been captured for future refurbishment planning. Investments into the property are continuously happening so we hope to have the opportunity of welcoming you back soon to experience those.Kind Regards,Arthur Timlin Director of Operations

10/10 Excellent

Anthony, Fayetteville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. Starting with valet the staff were very respectful. Thank you all for the hospitality.
Stayed 2 nights in Jul 2023
Response from DO on Jul 28, 2023
Dear Anthony,Thank you very much for taking the time to share your fantastic 5* rating about your recent experience with us. We are so pleased to hear that you enjoyed your time with us and that our team members delivered exceptional service and hospitality. We would love to have you stay with us again when you are next in the area!Kind Regards,Arthur Timlin Director of Operations

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from DO on Jul 28, 2023
Dear Michael, Thank you for taking the time to share your rating from your recent stay at Hilton Ras Al Khaimah Beach Resort. It is with pleasure that we look forward to welcoming you back for an all-around five star visit.Kind Regards,Arthur Timlin Director of Operations

10/10 Excellent

Tariq

Stayed 1 night in Jul 2023
Response from DO on Jul 20, 2023
Dear Tariq, Thank you for taking the time to share your rating from your recent stay at Hilton Ras Al Khaimah Beach Resort. It is with pleasure that we look forward to welcoming you back for an all-around five star visit.Kind Regards,Arthur Timlin Director of Operations

8/10 Good

Dheeresh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from DO on Jul 5, 2023
Dear Dheeresh,Thank you for taking the time to rate your recent stay at the resort. We welcome the opportunity of being of service to you again soon.Kind regards,Arthur Timlin Director of Operations

4/10 Poor

Saad

Travelled with family
Disliked: Cleanliness
Breakfast is less than basic, lots to chose from however quality is less than lacking and has no relationship to the hotel brand.
Stayed 2 nights in Jun 2023
Response from DO on Jul 3, 2023
Dear Saad,Thank you for your feedback and we have shared the same with our Executive Chef for possible improvements. We hope that you will consider giving us another opportunity of being of service to you again.Kind Regards,Arthur Timlin Director of Operations

10/10 Excellent

Nauman

Stayed 1 night in Jun 2023
Response from DO on Jul 3, 2023
Dear Nauman, Thank you for taking the time to share your rating from your recent stay at Hilton Ras Al Khaimah Beach Resort. It is with pleasure that we look forward to welcoming you back for an all-around five star visit.Kind Regards,Arthur Timlin Director of Operations

8/10 Good

Fawad

Liked: Cleanliness, staff & service, room comfort
Decent for the price.
Overall decent stay for the price. Dated rooms and facilities. Place was more suited to families then solo/couples.
Stayed 3 nights in Jun 2023
Response from DO on Jun 26, 2023
Dear Fawad,Thank you very much for taking the time to leave a review based on your stay at the Resort and kind comments. It would give us immense pleasure to welcome you back at some future point.Kind Regards,Arthur Timlin Director of Operations

10/10 Excellent

Shakil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Amazing hospitality and the resort is superb
Stayed 2 nights in Jun 2023
Response from DO on Jun 16, 2023
Dear Shakil, Thank you for taking the time to share your rating from your recent stay at Hilton Ras Al Khaimah Beach Resort. It is with pleasure that we look forward to welcoming you back for an all-around five star visit.Kind Regards,Arthur Timlin Director of Operations

10/10 Excellent

TOMOMI

Stayed 1 night in May 2023
Response from DO on Jun 26, 2023
Dear TOMOMI, Thank you for taking the time to share your rating from your recent stay at Hilton Ras Al Khaimah Beach Resort. It is with pleasure that we look forward to welcoming you back for an all-around five star visit.Kind Regards,Arthur Timlin Director of Operations

10/10 Excellent

Harikrishnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Hotel Manager on Jun 5, 2023
Dear Harikrishnan, Thank you for taking the time to share your rating from your recent stay at Hilton Ras Al Khaimah Beach Resort. It is with pleasure that we look forward to welcoming you back for an all-around five star visit.Kind Regards,Arthur Timlin Director of Operations

10/10 Excellent

stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place , great staff , great holiday
Stayed 2 nights in Apr 2023
Response from DO on May 1, 2023
Dear stephen,Thank you very much for taking the time to leave a review of our hotel. We are very delighted to know that you had an enjoyable stay and that you appreciated.our services and our staff. We look forward to welcoming you once more in the near future. Kind Regards, Arthur Timlin Director of Operations

6/10 Okay

Sylvain, Abu Dhabi

Travelled with partner
Disliked: Property conditions & facilities
Property is very large but limited information of the facilities. Map difficult to understand!!
Stayed 1 night in Apr 2023
Response from DO on Apr 27, 2023
Dear Sylvain,Thank you for taking the time to rate your stay with us. This gives us the opportunity to constantly improve our offer and our service.Please be assured that we are doing our utmost to ensure that all our guests have a peaceful and relaxing holiday. We will take your feedback as an opportunity to question our offer and our processes and to make improvements in order to continue to achieve the standards set for us in the future. We are confident that you will notice an improvement on your next visit.Kind regards,Arthur Timlin Director of Operations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton.. a TON of experience
One of the best Beach Resort by all means, the staff were courteous and generous. The food was excellent not just by presentation but giving a taste that one would look for when you go for a staycation. I am sure would love this place as it is pet friendly as well.
Stayed 1 night in Apr 2023
Response from DO on Apr 26, 2023
Dear Anonymous,Thank you very much for taking the time to share your fantastic 5* rating about your recent experience with us. We are so pleased to hear that you enjoyed your time with us and that our team members delivered exceptional service and hospitality. We would love to have you stay with us again when you are next in the area!Kind Regards,Arthur Timlin Director of Operations

8/10 Good

yuki

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not bad
Everyone was warm and friendly to us and our dog; But the check-out time was very unfriendly. We had to check out at 12 o 'clock on such a hot day, so we drove back to Dubai at the hottest time.
Enjoy exclusive beach
Stayed 2 nights in Apr 2023
Response from DO on Apr 25, 2023
Dear yuki,Thank you for reviewing your recent stay and we apologize we were unable to extend your check out time due to unavailability of rooms. We hope to have the opportunity of welcoming your return at some future point.Kind regards,Arthur Timlin Director of Operations

10/10 Excellent

Rajendra Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience.
The experience was really fantastic, surprised that they have 8.2/10 rating only as their rating should be Exceptional category, at least 9.0+ My experience was great, right from checking in, room service, room views, dining experience, Breakfast, Poolside, Beach Side, Aqua Aerobics, Piano player, everything was just great. The staff was very decent, polite, and cooperative. I don't see any reason for them not to get 9.0+ Exceptional rating
Stayed 1 night in Apr 2023
Response from DO on Apr 18, 2023
Dear Rajendra Kumar,Thank you very much for taking the time to share your fantastic 5* rating about your recent experience with us. We are so pleased to hear that you enjoyed your time with us and that our team members delivered exceptional service and hospitality. We would love to have you stay with us again when you are next in the area!Kind Regards,Arthur Timlin Director of Operations

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth it
Great resort. Many restaurants, rooms are great and big, service is Hilton standards, so you know it's great. Stayed in the Executive Suite and it was plenty big, with a very spacious balcony with sea views. Was a very relaxing time.
Stayed 2 nights in Apr 2023
Response from DO on Apr 18, 2023
Dear Eduardo,Thank you very much for taking the time to share your recent experience at Hilton Ras Al Khaimah Beach Resort. It is a pleasure to note that you had a relaxing stay and we eagerly look forward to having opportunities of being of service to you in the not so distant future.Kind Regards,Arthur Timlin Director of Operations

10/10 Excellent

Stephen John

Stayed 7 nights in Mar 2023
Response from DO on May 11, 2023
Dear Stephen John,Thank you very much for taking the time to rate us. We welcome the opportunity of being of service to you again soon.Kind regards,Arthur Timlin Director of Operations

10/10 Excellent

Janisha tailor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023
Response from DO on May 11, 2023
Dear Janisha tailor,Thank you very much for taking the time to rate us. We welcome the opportunity of being of service to you again soon.Kind regards,Arthur Timlin Director of Operations

10/10 Excellent

Georgia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort- especially spa!
Stayed in a beachfront property that was bright and airy, we’d initially been put in a property close to pools with lots of families/kids outside and so we were grateful to be moved down the beach to a quieter spot. Noise from other guests on the beach is really down to luck and some days we were luckier than others but the space itself was wonderful. The staff are fantastic, everywhere we went there were friendly and helpful workers keen to do a great job and make the trip an all round joy. Highlights were the Italian restaurant, the breakfast options in the lobby’s cafe, and above all, the spa treatments and staff. Some of the facilities could have used a refresh, specifically the steam room, but the salt grotto was fantastic. My friend and I got himilayan salt warm stone massages and they were incredible. My therapist, Zuali, created a perfectly relaxing environment and then massaged out all of the stress from my body. It was such a dreamy 90 minutes and incredible value for money, I couldn’t recommend it more highly.
Family double room, beach access, garden/beach view
Stayed 3 nights in Mar 2023
Response from DO on Apr 3, 2023
Dear Georgia,We are excited to see your great 5* rating and happy to hear that you experienced our exceptional hospitality. We appreciate your recognition of the team. Next time you visit our city, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Kind Regards,Arthur Timlin Director of Operations

4/10 Poor

William

Stayed 2 nights in Mar 2023
Response from DO on Apr 19, 2023
Dear William,Thank you very much for your feedback and we are sorry to read of your disappointment. It is unfortunate we were not given an opportunity to address your concerns during your stay. We would welcome another opportunity of redeeming ourselves at some future point.Kind Regards,Arthur Timlin Director of Operations

10/10 Excellent

SUDIP

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Stay
Happy with the stay, good property and freindly staff
Stayed 1 night in Mar 2023
Response from DO on Mar 20, 2023
Dear SUDIP,Thank you for your review and we are happy to note it was memorable. We look forward to having the pleasure of welcoming you back in the not so distant future.Kind regards,Arthur Timlin Director of Operations

8/10 Good

MANJU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from DO on Feb 22, 2023
Dear MANJU,Thank you for taking the time to share your rating from your recent stay at Hilton Ras Al Khaimah Beach Resort. It is with pleasure that we look forward to welcoming you back for an all-around five star visit.Kind Regards,Arthur Timlin Director of Operations