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Reviews of University Inn Durham next to Duke University Medical Center

2 out of 5
University Inn Durham next to Duke University Medical Center
502 Elf St, Durham, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1002 reviews" "
Rating 8 - Good. 317 out of 1002 reviews" "
Rating 6 - Okay. 126 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Victoria Yafen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Montavious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated. A home away from home.
Stayed 1 night in Apr 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Penny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is small. It is close to Duke Hospital with free transportation. The hotel is spotless.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alejandro

Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Mar 2024

8/10 Good

Megan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to Duke university hospital. No frills.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tammy, Goldsboro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying there when we have to take mom to the doctor. Love the shuttle ride to the doctor office.
Stayed 1 night in Feb 2024

8/10 Good

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was small, clean, and cute. The layout was different from most other hotels, making it interesting
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas, Greensboro

Stayed 1 night in Feb 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Our stay was great. My only complaint was we brought about $60 worth of food to save money and put it in the refrigerator. Our food was room temperature in the morning so we had to throw it all away. The bathrooms were so small in the rooms that you could barely fit in them. If you were overweight or handicap they wouldnt work for you. They did have a recliner which was a big plus for me since i have back problems! Very cloae to the hospital so thats a plus as well.
Stayed 1 night in Jan 2024

10/10 Excellent

Karla, Copper Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel due to its proximity to Duke University Hospital. Even on the 4th floor, traffic was loud. Thank goodness for earplugs!
Stayed 1 night in Jan 2024

10/10 Excellent

Lawrence B

Close to event. Staff was personable but professional
Stayed 1 night in Jan 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort
Passing thru Durham.
Convenient location but a bit noisy from close vehicle traffic. Also, the heating system wasn’t to easy to adjust so the room stayed on the warm side.
Stayed 1 night in Jan 2024

10/10 Excellent

LIsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with location and shuttle service,
Stayed 1 night in Jan 2024

10/10 Excellent

James

Stayed 2 nights in Jan 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, wheelchair friendly. Laundry for guest and basic necessities available for purchase in the lobby area.
Stayed 4 nights in Dec 2023

10/10 Excellent

Hee Eun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious room, comfortable mattress, housekeeping staff and reception staff were very courteous and helpful. Definitely recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Whitney

Stayed 1 night in Jan 2024

8/10 Good

Gene

Stayed 1 night in Jan 2024

10/10 Excellent

Necosha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Duke Hospital. Walkable. Visiting family at hospital. Perfect to give family a break. Shower. Clean. Quiet. Perfect for what we needed at the time.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always go by customer reviews. Clean, comfortable and convenient!
Stayed 1 night in Dec 2023

10/10 Excellent

Kumar

Stayed 1 night in Dec 2023

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Love that it is walking distance to Duke Hospital. Shuttle service is available when to cold and dark to walk (thank you)! Nice that decor is updated!
Stayed 2 nights in Dec 2023

10/10 Excellent

Yenny, Burlington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean i like
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised at the spacious room.
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third visit and highly recommend it for those visiting Durham/Duke. The rooms are clean and comfortable and the staff are friendly and helpful. The free shuttle is a fabulous service with a driver who is a gem!!!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and convinient
Stayed 1 night in Nov 2023

10/10 Excellent

James

Very friendly
Stayed 1 night in Nov 2023

8/10 Good

Angela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to areas we needed to go.
Stayed 1 night in Nov 2023

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Convenient, inexpensive, clean / renovated, helpful staff-- but one of the most uncomfortable combinations of lumpy pillows and old/angled mattresses I have experienced in a long time. Slept terribly as a result. Previously included breakfast before Covid-19, nothing included any longer.
Stayed 3 nights in Nov 2023

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 2 nights in Nov 2023

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Good location visiting school.
Stayed 1 night in Nov 2023

10/10 Excellent

Tayo Morris

Stayed 3 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Suzanne

Nice Visit At University Inn, Durham/Duke Hosp
The room had everything I needed, and was clean and comfortable. I couldn't get the blinds to close but drawing the drapes closed made the room as dark as I wanted.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Stayed 1 night in Oct 2023