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Reviews of Hampton Inn Raleigh-Durham Airport

2.5 out of 5
Hampton Inn Raleigh-Durham Airport
1010 Airport Blvd, Morrisville, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 290 out of 492 reviews" "
Rating 8 - Good. 141 out of 492 reviews" "
Rating 6 - Okay. 39 out of 492 reviews" "
Rating 4 - Poor. 16 out of 492 reviews" "
Rating 2 - Terrible. 6 out of 492 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast Everything was very clean Staff was very helpful and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Phillip

Stayed 1 night in Mar 2024

8/10 Good

Joanie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too close to airport.
Stayed 3 nights in Feb 2024
Response from Amelia on Feb 22, 2024
Thanks for your feedback. We are glad that you like the convenience of our hotel being close to the airport. Please choose us again in your future travels.

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Amelia on Feb 22, 2024
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property! We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

8/10 Good

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Amelia on Feb 22, 2024
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property! We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amelia on Feb 22, 2024
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property! We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

10/10 Excellent

steven

Stayed 1 night in Dec 2023
Response from Amelia on Jan 2, 2024
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property! We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

10/10 Excellent

Mistie

Stayed 1 night in Dec 2023
Response from Amelia on Feb 22, 2024
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property! We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the money!
Stayed 1 night in Nov 2023
Response from Amelia on Nov 12, 2023
Thank you so much for the feedback from your stay with us. We are delighted that you had a great stay and you thought the room was a great value! We thank you and look forward to providing you with great service on a future stay with us. Until the next time, all the best to you!

10/10 Excellent

AL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Amelia on Nov 12, 2023
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property! We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to airport.
Stayed 1 night in Sep 2023
Response from Amelia on Sep 7, 2023
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property! We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Lovely location. Excellent service
Stayed 1 night in Aug 2023
Response from Amelia on Sep 1, 2023
Thank you so much for the feedback from your stay with us. We're delighted that you had a great experience while at our property. We look forward to providing you with great service in the future. Until the next time, all the best to you!

10/10 Excellent

Frank, Whispering Pines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff.
Stayed 1 night in Aug 2023
Response from Amelia on Aug 25, 2023
Thank you so much for the feedback from your stay with us. I am delighted that our staff stood out to you. We are delighted that you choose our Hampton for your accommodations. Until the next time, all the best to you!

6/10 Okay

David

Travelled with partner
Very weak coffee, few breakfast options. Facility itself is okay.
Stayed 1 night in Aug 2023
Response from Amelia on Aug 9, 2023
Thank you for taking the time to give us feedback on your stay with us. Our apologies that the coffee and breakfast options weren't to your liking. We do serve what the Brand has approved to be served. We thank you for choosing Hampton Inn RDU for your accommodations and hope to be of service in the future. Until next time, all the best to you!

6/10 Okay

George

Travelled with family
Near-airport location is the feature. Property is tired, “old style” a/c so room had that moist smell. Some mold in the bathroom corners. I think we were too early (6:00) for a real breakfast, although front desk had told us was served then, so settled for coffee and yogurt, fruit loops for the kids. I will say that the front desk lady I reached from our plane (we arrived at 2 am so I didn’t meet her) was very pleasant. Not a “bad” experience just not the “8.8” out of 10 that was posted, imho
Stayed 1 night in Jul 2023
Response from Amelia on Aug 1, 2023
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property. We thank you for choosing our property for your accommodations. We look forward to providing you with great service in the future. Until the next time, all the best to you!

10/10 Excellent

Dessalegn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Amelia on Aug 1, 2023
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property. We thank you for choosing our property for your accommodations. We look forward to providing you with great service in the future. Until the next time, all the best to you!

10/10 Excellent

Toni

Stayed 1 night in Jul 2023
Response from Amelia on Aug 9, 2023
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property! We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

10/10 Excellent

Janet

Stayed 1 night in Jul 2023
Response from Amelia on Aug 9, 2023
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property! We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

6/10 Okay

Jessica

Liked: Staff & service
I had made a hotel reservation through expedia and received confirmation. I also spoke to the hotel directly to confirm how to get the shuttle from the airport. When I landed and called the hotel for the shuttle I was told it was not available at this time!? Then when I arrived at the hotel they DID NOT have my reservation--and I was given an inferior room from what I had booked!! I also had to pay for an Uber ride from airport to hotel...the entire experience was awful!!
Stayed 1 night in Jun 2023
Response from Amelia on Jun 27, 2023
Thank you so much for the feedback from your stay with us. My apologies that we fell short of your expectations. We hope for an opportunity to provide you with great service in the future. Until the next time, all the best to you!

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Wonderful staff. Limited parking.
Stayed 1 night in Jun 2023
Response from Amelia on Jun 23, 2023
Thank you so much for the feedback from your stay with us. We are delighted that you had a great stay and that the staff stood out to you! Sorry for the parking, but you can park anywhere for all three hotels in the lot. We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

6/10 Okay

Thomas

Stayed 1 night in Jun 2023
Response from Amelia on Jun 20, 2023
Thank you so much for the taking the time to complete our survey. It helps us know the areas we are doing well in and areas we can improve. Thank you for staying with us and for your membership and loyalty to the Hilton brand. Until the next time, all the best to you!

10/10 Excellent

Robert

Stayed 1 night in Jun 2023
Response from Amelia on Jun 15, 2023
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property! We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

6/10 Okay

Bruce

Liked: Staff & service
Disliked: Property conditions & facilities
Old. Needs refurb
Stayed 1 night in May 2023
Response from Amelia on May 21, 2023
Thank you so much for the feedback from your stay with us. My apologies that we fell short of your expectations and have noted your concerns and will share with our ownership group. Thank you again for choosing Hampton Inn RDU.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and close to the airport. Been using this hotel for many years!
Stayed 1 night in May 2023
Response from Amelia on May 21, 2023
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property! We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

8/10 Good

Alisha, Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to RDU
Stayed 1 night in May 2023
Response from Amelia on May 12, 2023
Thank you so much for the feedback from your stay with us. We thank you for choosing the Hampton Inn at the Raleigh Durham Airport. It makes it very convenient to get to the airport indeed. I look forward to providing you with great service in the future. Until the next time, all the best to you!

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
Front desk staff are excellent! Breakfast area top notch with choice selection, presentation, variety, and cleanliness. Age of property is showing in the rooms esp bathrooms. Elevator particularly slow.
Stayed 3 nights in May 2023
Response from Amelia on May 12, 2023
Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property and that your interaction with our staff stood out to you. We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast eggs and sausage were cold. All in all, disappointing.
Stayed 1 night in May 2023
Response from Amelia on May 7, 2023
Thanks for the feedback from your stay with us. My apologies that we fell short of your expectations on the breakfast. I have noted your concerns with the breakfast host. Thank you for choosing Hilton for your accommodations. We hope to have an opportunity to provide a better experience on a future stay. Until the next time, all the best to you!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and clean room. Breakfast was good
Stayed 2 nights in Apr 2023
Response from Amelia on May 5, 2023
Thank you so much for the feedback from your stay with us. We're delighted that you had a great experience while at our property. We thank you for choosing our Hilton property for your accommodations and look forward to providing you with great service in the future. Until the next time, all the best to you!

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice overall. I do think it was a old hotel that had been refurbished since the hotels close by looked new. Room was tiny compared to any other Hampton Inn I have stated at. It was fine for a night
Stayed 1 night in Apr 2023
Response from Amelia on Apr 24, 2023
Thank you so much for the feedback from your stay with us. We're delighted that you had a great experience while at our property. Until the next time, all the best to you!

10/10 Excellent

Pedro Rivera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff was super-helpful and friendly. The housekeeping service was amazing as well, came back to made beds and fresh towels every day.
Stayed 3 nights in Mar 2023
Response from Amelia on Apr 5, 2023
Thank you so much for the feedback from your stay with us. I'm delighted that the staff interaction stood out to you. Thank you for choosing our location for your accommodations. And thank you for your membership and loyalty to the Hilton brand. Until the next time, all the best to you.

10/10 Excellent

Bridget Ann, Bothell

Stayed 1 night in Mar 2023
Response from Amelia on Apr 24, 2023
Thank you so much for the feedback from your stay with us. We're delighted that you had a great experience while at our property. Until the next time, all the best to you!

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Amelia on Apr 5, 2023
Thank you so much for the feedback from your stay with us. We're delighted that you had a great experience while at our property. We thank you for your membership and loyalty to the Hilton brand and look forward to providing with great service to you in the future. Until the next time, all the best to you!

8/10 Good

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet
Stayed 2 nights in Mar 2023
Response from Amelia on Mar 28, 2023
Thank you so much for the feedback from your stay with us. We're delighted that you had a great experience while at our property. We thank you for your membership and loyalty to the Hilton brand and look forward to providing with great service to you in the future. Until the next time, all the best to you!

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where are the weights
They removed the old weights from the fitness room and the new ones were delayed so no weights. I will pick a hotel partially based on the picture of the fitness room and it is important. Why they did not wait until the replacement arrived was a mystery to hotel personnel. Besides this glitch I would have been able to rate the hotel higher.
Stayed 1 night in Mar 2023
Response from Amelia on May 5, 2023
Thank you so much for the feedback from your stay with us. My apologies for the weights not being in the fitness center. We were not happy either with the weights not being available for our guests. We realize that is an amenity they've come to expect. However, I'm delighted to tell you that the new weights have arrived. We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!

8/10 Good

kENNETH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and easy parking.
Stayed 1 night in Mar 2023
Response from Amelia on Mar 28, 2023
Thank you so much for the feedback from your stay with us. We're delighted that you had a great experience while at our property. We thank you for your membership and loyalty to the Hilton brand and look forward to providing with great service to you in the future. Until the next time, all the best to you!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Anand Narain

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
I love the check in and check out person at the reception. He was awesome! So friendly with a smile clearly shows he loves his job. It’s the first impression which makes your visit more pleasant. Breakfast was good. Only thing we didn’t like is the carpet and chair seats all had stains which needs cleaning but bed was nice and clean, comfy and bathroom was clean. Overall we were happy with our stay. We will certainly stay there again if coming back to that area.
Stayed 2 nights in Feb 2023

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a positive stay
Stayed 1 night in Jan 2023

8/10 Good

Kevin

Travelled with family
Liked: Staff & service, property conditions & facilities
The place was better and way more cleaner than the other hotel they had me booked for. Thank you
Stayed 1 night in Dec 2022

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel is beautiful and clean. The staff is polite and professional. My room was perfect. The bed was comfortable. Everything was clean. Love the parking option for long stays and shuttle service to the airport
Stayed 1 night in Nov 2022

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The main lobby and exterior have been renovated and look great, but there is only one elevator and it feels very dated. The rooms and hallways feel very dated as well, and the rooms are very small but clean and have had a minor renovation to them. Be careful of trying to get breakfast anywhere near the cutoff time, we were rushed out of the kitchen area a few minutes early and the doors quickly closed behind us with others trying to get in and not allowed to, even with a ton of food still out and going to waste. The food was very good, the environment just felt hostile.

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Bridget Ann, Bothell

Stayed 1 night in Oct 2022

10/10 Excellent

Bridget Ann, Bothell

Stayed 1 night in Oct 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to the airport and had a shuttle service. Also easy access to roads to any attractions or facilities.
Stayed 2 nights in Oct 2022

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport with shuttle services. Front desk was very helpful and friendly.
Stayed 1 night in Sep 2022

10/10 Excellent

Dennis, Matamoras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and customer service was EXCEPTIONAL! Great coffee as well!👍😀
Stayed 1 night in Sep 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique, but the staff was very efficient. Especially the lady who checked me out.
Stayed 1 night in Sep 2022

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk !! At check in and out.
Stayed 1 night in Sep 2022