Hello Barbara. Thank you for the 4/5 review. I will be sure to share with my staff that you had found them friendly. We are working hard at updating our location, I am glad you found the updates that are completed to your liking. I hope we get the pleasure of welcoming you back again soon. Have a wonderful day.

Hello Shannon. Thank you for the 5/5 review of our hotel. It looks like everything went well with your stay. I do hope we get the pleasure of welcoming you back again soon. Have a wonderful day.

Hello Rose. Thank you for the 4/5 review of our property. It looks like everything went well with your stay. Please let us know if there is anyway we could have made your stay better. I do hope we get the pleasure of welcoming you back again soon. Have a great day.

Hello Daryl. Thank you for taking time out of your day to write us a review. It looks like everything went well with your recent stay. I do hope we get the pleasure of welcoming you back again soon. Have a great day.

Hello Donna. Thank you for taking the time to provide feedback on your recent stay with us. I am very glad to hear that you found our renovated rooms lovely. I do hope we get the pleasure of welcoming you back again soon. Have a great day.

Hello Danielle. Thank you for the glowing review of our location. I am very glad to hear that you found our staff great and helpful. I so hope we get the pleasure of welcoming you back again soon. Have a wonderful day.

Hello Kathryn. Thank you for the very kind review. I am happy to hear that you found our staff friendly and helpful and that our hotel was clean and quiet. I do hope we get the pleasure of welcoming you back again soon. Have a wonderful day.

Hello Kelli. Thank you for providing feedback on your recent stay with us. It looks like we could have done better. If there is anyway we could have made your stay better, I would love to hear about it. I do hope we get the chance to welcome you back and show you that we can and will do better. Have a great day.

Hello Megan. I apologize for the experience you had during your recent stay with us. I had my maintenance manager fix the issue with the shower switch so this does not happen to another guest. This certainly is not our standard I know that we can do better. I do hope you will give us another chance in the future. Have a great day.

Hello Clayton. Thank you for the 4 star review of our location. It looks like you had a good stay. I do hope we get the pleasure of welcoming you back again soon. Have a great day.

Thank you Aaron for the 5 star review. I am glad to hear that you had an enjoyable stay with us. I will look into the option of having some hooks added to our pool and hot tub room. I do look forward to welcoming you back again soon. I hope you have a wonderful day.

Hello Kyoko. Thank you for taking time to provide feedback on your recent stay with us. We are currently working hard to update our property and lighting is on our scope of work. I am glad to hear that your kids enjoyed the pool and hot tub. I do hope we get the pleasure of welcoming you back again soon. Have a wonderful day.

Hello Joseph. thank you for taking time out of your day to provide feedback on your recent stay with us. I do hope we get the pleasure of welcoming you back again soon. Have a wonderful day.

Hello Monica. Thank you for taking time out of your day to provide feedback on your recent stay with us. It looks like we could have done better. If you think of anyway we could have made your stay more enjoyable, please let me know as I am always looking to improve our services here. I do hope we get the pleasure of welcoming you back again soon. Best regards.

Hello Kim. Thank you for taking time out of your day to provide feedback on your recent stay with us. I am happy to let you know that we are working hard to update all of our rooms, this will bring a full refresh with all new furniture. I am glad you found the room clean, other than the chair. I will make sure my staff address this right away. I do hope we get the pleasure of welcoming you back again soon. Have a wonderful day.

Hello Paul. Thank you for the 4/5 star review. I always appreciate it when our guests take time out of their day to let us know how their stay was. It looks like everything went well. I do hope we get the pleasure of welcoming you back again soon. Have a wonderful day.

Hello Kraige. Thank you for the 5 star review. I always appreciate it when our guests leave feedback after their stay with us. I do hope we get the pleasure of welcoming you back again soon. Have a wonderful day.

Hello Tara. Thank you for providing feedback on your recent stay with us. I am glad that you found our room clean. I apologize for it being noisy, sometimes when we are getting close to capacity we are forced to place guests near the elevator. I will be sure to start a conversation with our guest agents and see if there is a way we can ensure rooms beside the elevators are our last sell rooms. I also apologize for our appearance in our lobby, we are working hard to update our services and hopefully can pull back the curtain soon. I do hope we get the pleasure of welcoming you back again soon.

Hello, thanks for leaving us feedback on your recent stay. It looks like everything went well. I hope we get the opportunity to welcome you back again soon.

Hello Natasha. Thank you for providing feedback on your recent stay with us. I am always looking to improve our services and welcome any input from our guests. I do hope we get the chance in the future to show you that we can and will do better. Have a wonderful day.

Hello David. I would like to thank you for providing us with feedback on your recent stay. I am happy to report that we are in the middle of a renovation project and a lot of your concerns will be addressed shortly. We are replacing our plugs and lighting as well as our curtains. We are also replacing our guest entry door locks to a much better system. I do hope that you will give us another chance in the future. Have a wonderful day.

Hello Erica. Thank you for taking time out of your day to provide feedback. I apologize for the state of our hotel while we are undergoing upgrades to our property. I am glad to see that my staff provided great service and that you found our pool and hot tub enjoyable. I look forward to the next time we get the pleasure of welcoming you back.

Hello Kyla. Thank you for the glowing review. I am glad that my staff were found to be helpful and resolved the issue with our payment provider. I apologize for our dated product, but am happy to report that we will have some updated rooms back online soon. I do hope we get the pleasure of welcoming you back again soon.

Hello Travous. Thank you for the 10/10 review. It looks like everything went well with your stay. If you think of anyway we could further improve, please let me know and I will be more than happy to hear further feedback. I do hope we get the pleasure of welcoming you back again soon.

Hello Wendy. Thank you for the 5 star review. It looks like everything went well during your visit. I do hope to have the pleasure of welcoming you back again soon. Have a wonderful day.

Hello John-Paul, thank you for the 5 star review. It looks like everything went well with your stay. I do hope we get the pleasure of welcoming you back again soon. Best regards.

Hello Barret. Thank you for the 5/5 review. It looks like everything went well with your stay. I will be sure to share this review with my team. I do hope we get the pleasure of welcoming you back again soon.

Hello Brian. Thank you for providing feedback on your recent stay with us. I am glad to see that my front desk agent was able to find a room type that suited your needs. we did test the chemicals thoroughly before me opened the hot tub and pool, the issue was actually the temperature of the pool had not come up fast enough. We are working hard to complete our renovations and I cannot wait until I finally get to place a guest into an updated room. I hope to welcome you back again soon.

Hello Tania. Thank you for the 4 out of 5 review. If there was anything we can do to make any future reservations better please let us know. I hope to welcome you back again soon.

Hello Amin. Thank you for the 10/10 review. It looks like everything went well with your stay. I hope we get the pleasure of welcoming you back again soon. Have a wonderful day.

Hello Heather. I apologize for our pool and hot tub being closed during your recent visit to our hotel. We are working to update our services to better serve our guests. I do hope you give us another chance in the future so that we can show you true hospitality that Sandman is known for. Thanks and have a great day.

Hello Ashley. Thank you for taking time out of your day to provide a review. It looks like your stay went well. I am always open to hearing how we could serve you better on your next visit so please feel free to reach out to myself and let me know if there is anything we could improve on. Thank you for choosing Sandman Hotel Quesnel, I look forward to the next time we get to welcome you through our doors. Have a wonderful day.

Hello Eric. I apologize for your recent stay with us. We are working hard to update our property to better serve our guests in the future. I understand a few of our services are currently missing and I will checking all of our channels to make sure that this is reflected. I do hope you give us another chance in the future, so that we can show you how much better we can do. I was glad to see that my guest service agent did provide friendly service. Best regards, General Manager

Thank you Mike for the great review. I always appreciate it when our guests take time out of their day to provide feedback. I hope we get the pleasure of welcoming you back again soon. Have a great day.

Hello John. Thank you for the 4 star review of our hotel. We are working hard to update our property to better serve our guests in the future. I do hope you stay with us again soon. Best regards, General Manager-Brent

Hello Aldor. Thank you for the 4/5 star review. I always appreciate it when our guests take time out of their day to provide feedback. I do hope we get the pleasure of welcoming you back again soon.

Hello Sharon. Thank you for the great review of our property. I always appreciate it when our guests take time out of their day to provide feedback. If you have anything additional to comment on regarding your stay I would like to invite you to contact me directly at the hotel. I also hope we get the pleasure of welcoming you back again soon. Have a wonderful day.

Hello Biju. Thank you for the excellent rating. I always appreciate it when our guests leave feedback. I hope we get the pleasure of welcoming you back again soon.

Hello Pamela. I am glad you noticed my staff making efforts to serve our guests to the best of our ability. Our procedures for our pre-authorizations are to release them at check out, depending on who you bank with determines when the authorization gets released back to the card. I would like to invite you to contact me directly at the hotel if you would like further information on this. Have a wonderful day.

Hello Peter. Thank you for taking time out of your day to provide feedback. I apologize for our appearance while we update our hotel to better serve our guests. I appreciate your feedback and will take it into consideration. I do hope we get the pleasure of welcoming you back again soon.

Hello Jazmyn. I apologize for the state of our hotel while we update our rooms and common areas to better serve our guests in the future. The updates on our pool and hot tub are almost complete and are to be listed everywhere our rooms are sold. I will be following up with my marketing team to ensure this is the case. I will be investigating the broken outlets and ensure they are operational for the next guest that stays in the room. I am glad to hear that my staff were friendly. I do hope you will give us another chance in the future so that we can show you how much better we can do.

Hello Brandi. Thank you for taking time out of your day to provide feedback on your recent stay with us. It looks like we could have done much better. I am always looking for ways we could better serve our guests. If you think of ways we could do better please feel free to reach out to myself. I do hope you give us another chance in the future.

Hello Brian. We strive for a great guest experience here at the Sandman Hotel Quesnel and it looks like we missed that mark. I would like to hear more about your stay with us so that I can work on improving our services in the future. If you can please reach out to me directly so that I can make sure your next stay with us is great. Best regards, General Manager

Hello Betty. I apologize for our appearance while we are in our renovation process. We are working hard to update our services to better serve our guests in the future. I will be having a meeting with my Front Office Manager to ensure our staff are taking the correct amount on our pre-authorizations. I do hope you will give us another chance in the future to show you that we can and will do better.

Hello William. It looks like we did not deliver on a good nights sleep. I welcome you to reach out to me directly so that I can hear more about your stay with us. I do hope you will give us another chance in the future so that we can show you that we can and will do better.

Hello Jennifer. I apologize for the pool being closed while we upgrade our services. I do understand how the travel to our local rec center could be inconvenient. I will be going over our cleaning practices with my housekeeping team to mitigate cleanliness issues in our guest rooms. I do hope you give us another chance in the future so we can show you that we can and will do better.

Hello Walter. Thank you for the five star review. I always appreciate it when our guests leave feedback and it looks like you had a great stay with us. I do hope we get the pleasure of welcoming you back again soon. Best regards.

Hello Arjette, I apologize for your stay with us. It looks like it did not go well at all. I would love to hear more so I can correct any issues that you had. If you could please reach out to the hotel and ask for the General Manager I would appreciate more of your feedback. I do hope you give us another chance to show you that we can do better. I hope you have a great day and I look forward to hearing from you.

Hello Louise, thank you for the 5/5 review. I always appreciate it when guests leave feedback on their stays. I am glad that everything went well and look forward to the next time we are able to welcome you back. I hope you have a great day.

Hello Cory, thank you for the 10/10 review. I always appreciate it when our guests take time out of their day to provide feedback. I look forward to the next time we get to welcome you back into our hotel. I hope you have a wonderful day.