Desk, soundproofing, iron/ironing board, free cribs/infant beds
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Reviews of Ramada by Wyndham Quesnel

2 out of 5
Ramada by Wyndham Quesnel
383 St Laurent Avenue, Quesnel, BC

Reviews

6.0
Rating 10 - Excellent. 101 out of 711 reviews" "
Rating 8 - Good. 179 out of 711 reviews" "
Rating 6 - Okay. 161 out of 711 reviews" "
Rating 4 - Poor. 153 out of 711 reviews" "
Rating 2 - Terrible. 117 out of 711 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Sheryl

Travelled with family
Place to sleep that was cheap and breakfast included
Stayed 2 nights in Apr 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service
😄
Stayed 1 night in Apr 2024

6/10 Okay

Doug

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
Close to everything,,,alot of vagrants in area..
Stayed 3 nights in Apr 2024

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple hotel
Stayed 1 night in Mar 2024

4/10 Poor

Lindsay

Disliked: Cleanliness, amenities, property conditions & facilities
Service staff were friendly, but couldn't find anyone to check in. Had to wait and eventually knock on staff door to get someone to come out. Sheets were dirty. Building is in pretty bad disrepair. It's a motel not a hotel which is fine. Price was good. You get what you pay for.
Stayed 1 night in Mar 2024

8/10 Good

Imelda

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Kyoko

Travelled with family and small children
We stayed in a suit room. It was OK, but there were no towels for dish wiping. One thing I felt sorry is the bath room faucet. We were struggle to how to take a shower. We think the shower needs to be renovated.
Stayed 1 night in Mar 2024
Response from RAMADA QUESNEL on Mar 11, 2024
Dear GuestThank you for taking the time to share your recent experience at our hotel. We are truly sorry to hear about the issues you faced during your stay.We assure you that this is not the level of service we strive to provide. We will address the matter with our team to ensure that such a situation does not arise again in the future. We appreciate your feedback and have shared it with our other staff to address the issues.We would like to regain your trust and invite you back to stay with us. Please get in touch with us if you decide to return, and we will do everything we can to make your stay more comfortable. I hope to have the opportunity to win back your business in the future.Sincerely,Hotel ManagerRamada Quesnel

6/10 Okay

Timothy

Stayed 2 nights in Feb 2024

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping didn’t come by at all the entire 4 days I was there. The pillows and beds were awful, I brought my own pillowcase to use for them. The done provide you with body wash for the showers. Just those square bars of soap. My shower didn’t work, and one of my lamps didn’t even have a cover on it. The property needs MANY renovations
Stayed 3 nights in Feb 2024
Response from RAMADA QUESNEL on Mar 11, 2024
Dear GuestThank you for taking the time to share your recent experience at our hotel. We are truly sorry to hear about the issues you faced during your stay.We assure you that this is not the level of service we strive to provide. We will address the matter with our team to ensure that such a situation does not arise again in the future.We are sorry to hear that the overall hotel did not meet expectations. We appreciate your feedback and have shared it with our other staff to address the issues.We would like to regain your trust and invite you back to stay with us. Please get in touch with us if you decide to return, and we will do everything we can to make your stay more comfortable. I hope to have the opportunity to win back your business in the future.Sincerely,Hotel ManagerRamada Quesnel

10/10 Excellent

Taylor

Disliked: Property conditions & facilities
Was a place to lay my head
Stayed 1 night in Jan 2024

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Check in time supposed to be 3pm, not 445pm 2. Stained sheets 3. Front desk staff rude 4. Beds uncomfortable 5. Run down condition of rooms 6. Heater didnt work 7. No house keeping Do
Stayed 3 nights in Feb 2024
Response from RAMADA QUESNEL on Mar 11, 2024
Dear Guest Thank you for taking the time to share your recent experience at our hotel. We are truly sorry to hear about the issues you faced during your stay.We assure you that this is not the level of service we strive to provide. We will address the matter with our team to ensure that such a situation does not arise again in the future.We are sorry to hear that the overall hotel did not meet expectations. We appreciate your feedback and have shared it with our other staff to address the issues.We would like to regain your trust and invite you back to stay with us. Please get in touch with us if you decide to return, and we will do everything we can to make your stay more comfortable. I hope to have the opportunity to win back your business in the future.Sincerely,Hotel ManagerRamada Quesnel

4/10 Poor

Suho

Stayed 1 night in Jan 2024

10/10 Excellent

Elisa

Travelled with family and small children
Liked: Property conditions & facilities
The continental breakfast was good is a good price for the service
Stayed 1 night in Jan 2024
Response from RAMADA on Jan 29, 2024
Thank You so much for your positive feedback with our hotel. Hope to see you again.

6/10 Okay

James

Business traveller, Travelled with partner
Liked: Staff & service
Convenient and the staff were great. Area not the best. We couldn't get the room warmed up till bedtime. Bathroom was always cold.
Stayed 1 night in Jan 2024
Response from RAMADA on Jan 29, 2024
Thank you for sharing your response with us. We will look into the problems you faced during your stay.

6/10 Okay

Brianna

Liked: Staff & service
Disliked: Cleanliness
I am a housekeeping supervisor for Northern Health so I do have that bit of an annoying quality as a customer - but I think anybody would agree with me hat a litle extra care would go a ways. Remove chunky, obvious stains on the walls. Wipe out your trash bins. Frame of the mirror as well as the glass, etc. The price and room size were right, would probably not return on cleanliness alone.
Stayed 1 night in Jan 2024
Response from RAMADA on Jan 23, 2024
Sorry for any inconvenience.Will take care from next time.

2/10 Terrible

Martin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was rattling pipes all night and the breakfast in the morning wasnt ready at 6. In fact the staff slept in and nothing was ready to go. Workers were waiting outside a locked door in -25 degree weather . They were apologetic but this was un acceptable.
Stayed 1 night in Jan 2024
Response from RAMADA on Jan 15, 2024
Sorry for any inconvenience.Our breakfast starts at 6:30 in morning.

8/10 Good

Adam

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RAMADA on Jan 23, 2024
Thanks for sharing your feedback with us.

4/10 Poor

Nik

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly and dusty rooms. Not recommended
Stayed 1 night in Jan 2024
Response from RAMADA QUESNEL on Mar 11, 2024
Dear GuestThank you for taking the time to share your recent experience at our hotel. We are truly sorry to hear about the issues you faced during your stay.We assure you that this is not the level of service we strive to provide. We will address the matter with our team to ensure that such a situation does not arise again in the future.We are sorry to hear that the overall hotel did not meet expectations. We appreciate your feedback and have shared it with our other staff to address the issues.We would like to regain your trust and invite you back to stay with us. Please get in touch with us if you decide to return, and we will do everything we can to make your stay more comfortable. I hope to have the opportunity to win back your business in the future.Sincerely,Hotel ManagerRamada Quesnel

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Its all good
Stayed 1 night in Jan 2024

10/10 Excellent

Khushdeep

Stayed 2 nights in Dec 2023
Response from RAMADA on Dec 25, 2023
Thank You so much for your feedback.

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely hotel for us to spend the night after missing our ferry from Prince Rupert. Thanks for the wonderful stay!
Stayed 1 night in Dec 2023
Response from RAMADA on Dec 23, 2023
Thank You so much for your positive feedback. We are so glad that you had a great experience with us. I really appreciate your time and kind words. Hope to see you soon again.Thanks again!!

10/10 Excellent

Risa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from RAMADA on Dec 23, 2023
Thank You so much for sharing feedback with us. I really appreciate your time for letting us know how we did.

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is just fine for the price.
Stayed 1 night in Dec 2023

8/10 Good

evelyn

Travelled with family
Liked: Staff & service, amenities
Out side appear was unkempt
Stayed 2 nights in Nov 2023

2/10 Terrible

Helga

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
TV didn't work. Towels stained. Lamp shade missing the other taped up. Front staff upon arrival was very good. Morning staff was okay.
Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from RAMADA on Nov 2, 2023
Thank You So Much for sharing your best night stay with us.WARM REGARDS

4/10 Poor

careyann

Disliked: Amenities
Black mold in the bath room, dirty sheets stained blankets and mattress. Would like my money back.
Stayed 1 night in Oct 2023
Response from RAMADA on Oct 23, 2023
We are sorry to hear about your experience at our hotel and we will make our things more better than previous, making sure you will have a better stay in Quesnel next time.

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2023
Response from RAMADA on Oct 19, 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

8/10 Good

Dwayne

Stayed 1 night in Oct 2023
Response from RAMADA on Oct 19, 2023
Thank You for choosing our hotel as your stay. We are looking forward to having you again as a guest in our hotel.

8/10 Good

Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always treat me right when i book 📖
Stayed 2 nights in Oct 2023
Response from RAMADA on Oct 17, 2023
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.

8/10 Good

Haley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were great. The rooms were quiet and I was able to get a good sleep. The location was good. The building is run down and the rooms were dirty. You get what you pay for. This was cheap so I didn't expect it to be super nice.
Stayed 2 nights in Oct 2023
Response from RAMADA on Oct 10, 2023
Thank you very much for your candid review of your recent stay at our hotel. I greatly appreciate your comments about aspects of the room that need updating. I really apologize for that and for sure next time you will not face any kind of inconvenience.Thank YouHotel Management RAMADA

8/10 Good

Karen

Stayed 1 night in Oct 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night auditor was excellent, even helping us unload and all with a smile. Didn't like the need for security in the parking lot overnight, but it did demonstrate the hotel's desire to ensure the safety of their guests and their belongings.
Stayed 1 night in Oct 2023
Response from Ramada on Oct 10, 2023
Thank you so much for sharing your experience with us. I am glad to hear such a good review about management. We hope to see you again soon!Hotel ManagementRamada

4/10 Poor

Greg

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There wasn't much to like. Check in, no conversation, no how was your trip, she handed me the paper to fill out liscence etc. then answered phone, only put person on hold to hand me key. Morning worker no better, she definitely didn't want to be there. Breakfast was the usual cereal, toast, pancake thing, nothing wrong there, but both the coffee and juice were just colored water, wife took a drink of my orange juice and asked me what it was. Room. Although it was clean, $20.00 and 20 minutes for maintenance worker, would of resulted in me not writing this review. 4 lights in room, 1 worked with both bulbs, 1 worked dim, only 1 of 2 bulbs, 3rd had no bulb in it, and bath light was 2 out of 3 working. Light with the 1 working bulb, had shade hanging off attached by a few threads. Toilet wasn't bolted to floor, rocked about 1/2" back and forth. Two people Check in to a room that sleeps 4, but we only got 1 face clothe, oh ya and they don't service room unless you ask. It takes a lot for me to write a review, I don't usually write or read reviews, but everything I mentioned was such an easy fix, I had to, 3 light bulbs, a wrench, drop of crazy glue on shade, and front desk staff with a personality. This hotel was average priced in Quesnel, about 1/2 of what we usually pay for hotels in other places. I'd rather pay double if that's what they need to put a bulb in.
Stayed 2 nights in Oct 2023
Response from RAMADA on Oct 11, 2023
We're sorry to hear that you had a negative experience at our hotel. We apologize for falling short in hospitality and better room services. We will investigate this further and take steps to improve it. I assure for the better stay next time whenever you come to our hotel.Thank YouHotel Management

6/10 Okay

Tammy

Travelled with family
Was a great place to stay
Stayed 1 night in Oct 2023
Response from RAMADA on Oct 11, 2023
We are very pleased to hear that you had a wonderful stay with us. Hope to see you again.Thank YouHotel Management

8/10 Good

Aren, Langley

Good downtown location. Overpowering perfumed smell in our room.
Stayed 1 night in Oct 2023

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Sandi

Travelled with partner
Liked: Cleanliness, staff & service
It was a nice stay but the bathtub need to be replaced.
Stayed 1 night in Sep 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Older but clean
Stayed 1 night in Sep 2023

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fine for our stay of one night.
Stayed 1 night in Sep 2023

10/10 Excellent

Felisina

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient in almost all aspects
Stayed 1 night in Sep 2023

2/10 Terrible

Wendi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If I could post photos I would. Scum around the inside of the bathtub and body hairs on the bath mat. Hair and dust on the floor around the toilet… I have never seen such a dirty hotel. And no hot water. We went straight to front desk to complain so they gave us another “clean” room. Only to find bears hairs all around the bathroom faucet from shaving. Spots on the faucet and counter. And hairs in the bed!!! We were to tired to complain again after a 9 hour drive. I use to stay at Ramadas but NEVER AGAIN! They should be ashamed of the service. Disgusting.
Stayed 1 night in Sep 2023

2/10 Terrible

Brian

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff everything was dirty and most amenities listed were out of order or broken. Stay away
Stayed 1 night in Sep 2023

4/10 Poor

Gregory

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It seems like the pool and hot tub are rarely functional. This was a big disappointment for us because we had our young children with us and they were looking forward to that. This is the second time we've stayed there in the last few years and both times it was closed. I think it's false advertising. Otherwise, the place is decent. Also, the breakfast had hard-boiled eggs so I liked that they had eggs with the otherwise continental breakfast, nice to have some protein!
Stayed 2 nights in Sep 2023

6/10 Okay

Paul

10/10 Excellent

Rudy

Liked: Staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Sep 2023

4/10 Poor

Mark

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe in the area and easy to find.
Stayed 1 night in Aug 2023

2/10 Terrible

Alyssa

Travelled with family, Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023