Lobby lounge

Reviews of Auberge Saint-Pierre

4 out of 5
Auberge Saint-Pierre
79, rue St-Pierre, Québec City, QC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 780 out of 1007 reviews" "
Rating 8 - Good. 184 out of 1007 reviews" "
Rating 6 - Okay. 31 out of 1007 reviews" "
Rating 4 - Poor. 7 out of 1007 reviews" "
Rating 2 - Terrible. 5 out of 1007 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at this spot, safe quiet minus the fire alarm false alarm that scared us . And having to go down all the way to the first floor to fill up the water jug. 4/5
Stayed 2 nights in Mar 2024
Response from Team Saint-Pierre on Mar 27, 2024
Hello Catherine,We would like to thank you for choosing Auberge Saint-Pierre during your stay in Quebec!We are delighted to know that you enjoyed your stay with usWe're sorry about your experience with the hotel's fire alarm.Best Regards.

8/10 Good

Kissa

Stayed 2 nights in Mar 2024
Response from Team Saint-Pierre on Mar 24, 2024
Hello Kissa,We are delighted to know that your stay lived up to your expectations and we look forward to seeing you back at Auberge Saint-Pierre soon!Best Regards,

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel for travel. Quiet and clean room.
Stayed 1 night in Mar 2024
Response from Team Saint-Pierre on Mar 21, 2024
Hello Austin,We are delighted to know that your stay lived up to your expectations and we look forward to seeing you back at Auberge Saint-Pierre soon!Best Regards,

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my decision to stay here. Any staff member I had contact with was pleasant and that was appreciated. I’m not normally one to valet park my car, but I did here and it was well worth it. Comfort room is tiny, but it was lovely and clean. I would easily stay here again if I was back in old Quebec. Location can not be beat for exploring on foot!
Stayed 3 nights in Mar 2024
Response from Auberge Saint Pierre on Mar 19, 2024
Hello Jen,Thank you so much for your review! We are very happy your stay exceeded your expectations; we hope you will be back! Best Regards

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the edge of Old Quebec. Our room was very clean and lovely. The staff was very friendly and accommodating. Will definitely rebook in the future!
Stayed 2 nights in Mar 2024
Response from Auberge Saint Pierre on Mar 18, 2024
Hello Cameron,Thank you so much for your review! We are very happy your stay exceeded your expectations; we hope you will be back! Best Regards.

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location
Stayed 1 night in Mar 2024
Response from Auberge Saint Pierre on Mar 18, 2024
Hello Sarah,Thank you so much for your review! We are very happy to hear you had a great stay; we hope you will be back!Best Regards,

10/10 Excellent

Maria Charito

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to tourist sites
Stayed 1 night in Mar 2024
Response from Auberge Saint Pierre on Mar 18, 2024
Hello Maria,We are delighted to know that your stay lived up to your expectations and we look forward to seeing you back at Auberge Saint-Pierre soon!Best Regards.

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and the staff was very friendly. We had an issue with the room above us being very loud. The staff quickly fixed the situation and accommodated us with another quieter room. Thank you so much Rose, you saved our weekend! We'll come back for sure next time we're in Quebec city.
Stayed 1 night in Mar 2024
Response from Team Saint-Pierre on Mar 12, 2024
Hello Charles,We are delighted to know that your stay lived up to your expectations and we look forward to seeing you back at Auberge Saint-Pierre soon!Best Regards,

2/10 Terrible

Tina

Travelled with pets, Travelled with partner
Disliked: Staff & service
No parking , says pet friendly hotel , was charged for having a service dog , my husband who served in the military and suffers from anxiety and has attacks for 20 some years , Nice touch , won’t be going back !!!!
Stayed 3 nights in Feb 2024
Response from Mathieu Savard on Mar 4, 2024
Bonjour Tina, you had two dogs and we confirm that we only charged for one. We have also applied additional charges for behavior and extra cleaning. We invite you to contact us for further details if you wish, as it would be embarrassing to mention them.

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Old Quebec, very nice location.
Stayed 1 night in Feb 2024
Response from Auberge Saint-Pierre on Feb 28, 2024
Thank you very much Alexandra for your very kind review ! We are very glad that you enjoyed your stay with us.Best Regards

10/10 Excellent

Rachelle

Stayed 1 night in Feb 2024
Response from Auberge Saint-Pierre on Mar 20, 2024
Bonjour Rachelle,Nous vous remercions de partager votre expérience au sein de l’Auberge Le Saint-Pierre avec nous aujourd’hui. Nous sommes ravis de savoir que votre séjour a été à la hauteur de vos attentes ! Il nous fait plaisir de vous lire, et sommes enchantés de savoir que votre séjour s’est bien passé ! Au plaisir de vous accueillir de nouveau !Cordialement,

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here many times and many more times to come.
Stayed 1 night in Feb 2024
Response from Auberge Saint-Pierre on Feb 28, 2024
Hello Douglas,We are delighted to know that your stay lived up to your expectations and we look forward to seeing you back at the Auberge Saint-Pierre soon!Best Regards,

10/10 Excellent

Grey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean and accessible. The staff were friendly and knowledgeable. Loved the room and breakfast!
Stayed 3 nights in Feb 2024
Response from Auberge Saint-Pierre on Feb 28, 2024
Hello Grey,We are delighted to know that your stay lived up to your expectations and we look forward to seeing you back at the Auberge Saint-Pierre soon!Best Regards,

10/10 Excellent

Neal

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We appreciated the pre-registration and the fact that they allowed us to access our room despite the fact that we arrived early. There was a gentleman in the lobby who was extremely helpful with getting our luggage up to our room and also helped with check out. Safe and covered parking was amazing during a snow storm. Fantastic location!!! Amazing coffee machine in lobby. Very happy with our experience overall. Great value for the cost!
Stayed 1 night in Jan 2024
Response from Auberge Saint Pierre on Feb 28, 2024
Hello,We are delighted to know that your stay lived up to your expectations and we look forward to seeing you back at Auberge Saint-Pierre soon!Best Regards,

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff that go out of their way day or night to make sure you feel welcome and comfortable! Breakfast in the morning is decent, many choices and convenient. Accommodating and speedy valet. Rooms are clean, spacious and comfortable. The wine bar is convenient to enjoy a glass of wine in the evening, their lounge areas are cozy and peaceful. Very walkable to all of the local attractions, shopping and restaurants. Would definitely stay here again.
Stayed 6 nights in Jan 2024
Response from Auberge Saint Pierre on Feb 28, 2024
Bonjour, Thank you so much for your review! We are very happy your stay exceeded your expectations; we hope you will be back!Best Regards

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location right in the heart of old Quebec City. The staff were very helpful and friendly and gave us some great eating recommendations. Could only be improved by having a smart TV.
Stayed 3 nights in Jan 2024
Response from Auberge Saint Pierre on Feb 28, 2024
Hello,We are delighted to know that your stay lived up to your expectations and we look forward to seeing you back at Auberge Saint-Pierre soon!Best Regards,

10/10 Excellent

Gladys

Stayed 3 nights in Dec 2023
Response from Auberge Saint Pierre on Feb 28, 2024
Bonjour,Merci de vos commentaires! Nous sommes ravis que vous ayez apprécié votre séjour; j'espère que nous vous reverrons! Cordialement,

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the community rooms, we used them daily to have a ciffee or glass of wine and chat. Staff was lovely, super helpful and very polite.
Stayed 3 nights in Jan 2024
Response from Auberge Saint Pierre on Feb 28, 2024
Bonjour,Thank you so much for your review! We are very happy to hear you had a great stay; we hope you will be back!Best Regards,

10/10 Excellent

Melanie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel!
Stayed 3 nights in Dec 2023
Response from Auberge Saint Pierre on Feb 28, 2024
Bonjour,Thank you so much for your review! We are very happy your stay exceeded your expectations; we hope you will be back! Best Regards

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Auberge Saint-Pierre on Feb 28, 2024
Hello Magdalena,We are delighted to know that your stay lived up to your expectations and we look forward to seeing you back at Auberge Saint-Pierre soon!Best Regards,

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Auberge Saint-Pierre on Feb 28, 2024
Bonjour Tara,Nous vous remercions de partager votre expérience au sein de l’Auberge Saint-Pierre avec nous aujourd’hui. Nous sommes ravis de savoir que votre séjour a été à la hauteur de vos attentes ! Il nous fait plaisir de vous lire, et sommes enchantés de savoir que votre séjour s’est bien passé ! Au plaisir de vous accueillir de nouveau !Cordialement,

10/10 Excellent

Philippe

Stayed 1 night in Dec 2023
Response from Auberge Saint-Pierre on Feb 28, 2024
Bonjour,Nous vous remercions de partager votre expérience au sein de l’Auberge Saint-Pierre avec nous. Nous sommes ravis de savoir que votre séjour a été à la hauteur de vos attentes ! Il nous fait plaisir de vous lire, et sommes enchantés de savoir que votre séjour s’est bien passé ! Au plaisir de vous accueillir de nouveau !Cordialement,

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Auberge Saint-Pierre on Feb 28, 2024
Hello Michael,We are delighted to know that your stay lived up to your expectations and we look forward to seeing you back at the Auberge Saint-Pierre soon!Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, excellent value for money
The staff at the hotel entrance were very helpful and welcoming as soon as we unloaded our luggage. It was convenient to have a public parking lot nearby. The room was clean and warm, and the hot water worked well. It's a hotel with excellent value for money. I highly recommend it.
Stayed 2 nights in Dec 2023
Response from ih on Dec 12, 2023
Dearest Client, thank you so much for this amazing review of Auberge distinctive Le Saint-Pierre. We are happy you had a great stay and we are looking forward to our next vacation with us. -Team Auberge.

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
My stay was wonderful. Everything was clean, customer service was excellent and the hotel is beautiful. Would 100% stay here next time I visit.
Stayed 3 nights in Dec 2023
Response from Auberge Saint Pierre on Dec 5, 2023
Thank you very much Nicole for your very kind review ! We are very glad that you enjoyed your stay with us.

10/10 Excellent

Stephen

Travelled with partner
Great location and value We will be back this coming spring.. see you then Merci
Stayed 3 nights in Nov 2023
Response from Auberge Saint Pierre on Dec 5, 2023
Thank you very much Stephen for your review ! We are looking forward to welcoming you spring 2024!

10/10 Excellent

Abby, Waban

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great stay.
Stayed 2 nights in Nov 2023
Response from Auberge Saint Pierre on Dec 4, 2023
Thank you Abby for your review ! We hope to see you back soon

8/10 Good

Letitia, Cairo

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
The location is excellent. We had three suites, which were roomy. We had problems checking in because we had a toddler, a dog and bags, but the valet wasn’t available. Overall, the service was quite minimal. Breakfast was unmanned, with the usual coffee machine and cold spread you might find in a chain hotel. Oddly, we had to sign for our plates and disposable utensils. Breakfast was CAD24/person. After that initial experience, we chose to have a hot breakfast with full service for half the price a block away. I think it’s a great location, but not sure about the rating of this auberge.
Response from Auberge Saint-Pierre on Nov 28, 2023
Thank you Letitia for taking the time to share your experience with us. We are sorry that you did not enjoy your stay as much.

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Auberge Saint Pierre on Nov 28, 2023
Merci Sylvie, nous espérons vous revoir bientôt !

10/10 Excellent

pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Auberge Saint Pierre on Nov 24, 2023
Merci beaucoup Pamela, nous sommes ravis de constater que votre séjour avec nous vous ait plu. Au plaisir de vous accueillir de nouveau.

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to everything one wants to see in Old Quebec. Rooms are on smaller size. My friend and I shared a room, 2 double beds. Not a lot of room to move around in. Staff very nice and helpful. Would certainly stay here again!!!
Stayed 2 nights in Nov 2023
Response from Auberge Saint-Pierre on Nov 15, 2023
Hello Linda, Thank you very much for your review. Our friendly staff is always here to assist you, and we're thrilled to know you appreciated the service. We look forward to welcoming you back for your next visit.

10/10 Excellent

Sylvain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Auberge Saint-Pierre on Nov 14, 2023
Nous vous remercions de partager votre expérience au sein de l’Auberge Saint-Pierre avec nous aujourd’hui. Nous sommes ravis de savoir que votre séjour a été à la hauteur de vos attentes ! Au plaisir de vous accueillir de nouveau !

10/10 Excellent

Fe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent, friendly service at reception. Well furnished rooms and amenities provided. Highly recommended!
Stayed 2 nights in Nov 2023
Response from Sara on Nov 12, 2023
Hello!Thank you for choosing the Auberge Saint-Pierre for your stay in Quebec City and for this nice review! We are happy to learn that you enjoyed your stay with us and we hope to see you again soon. Best regards, Sara

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location. It was very easy to walk to several attractions around Quebec City from the hotel. Hotel was clean and the room was wonderful. I would definitely stay at this hotel again. High recommend!
Stayed 2 nights in Oct 2023
Response from Auberge Saint-Pierre on Nov 7, 2023
Thank you Sandra for such positive feedback in relation to your stay with us. We aim to provide exceptional customer service to all of our guests and we are glad that we met your expectations.

10/10 Excellent

Israel

Stayed 3 nights in Nov 2023
Response from Auberge Saint Pierre on Nov 7, 2023
Thank you Israel for such positive feedback in relation to your stay with us. We aim to provide exceptional customer service to all of our guests and we are glad that we met your expectations.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Auberge St. Pierre.
The hotel was quite lovely, very clean, very quiet. I had forgotten my phone by leaving it on the charger. We had gone on a sightseeing bus and they agreed to hold our luggage until we came back 2 hours later. Someone had turned in my phone and no one knew where it was. But they were very persistent in looking for it and found it. Very good customer service.
Stayed 1 night in Oct 2023
Response from Auberge Saint Pierre on Nov 1, 2023
Thank you very Susan for your review. We arew glad that you enjoyed your stay with us. We apologise again for your phone and we thank you for being patient with us. We hope to see you again if your future travels bring you back to Quebec.

10/10 Excellent

Marie L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to cruise port and easy to walk to main attractions
Stayed 1 night in Oct 2023
Response from Auberge Saint Pierre on Nov 1, 2023
Thank you very much Marie for your review. We hope to welcoming you back to the auberge if your future travels bring you back to Quebec.

10/10 Excellent

Marla, Deerfield Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Auberge Saint Pierre on Nov 1, 2023
Merci Maria, nous espérons vous revoir lors d'un prochain séjour.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sara on Oct 23, 2023
Hello!Thank you for choosing the Auberge Saint-Pierre for your stay in Quebec City. We are happy to know that you enjoyed your stay with us. Best regards, Sara

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Sara on Oct 23, 2023
Hello!Thank you for choosing the Auberge Saint-Pierre for your stay in Quebec City! We are happy to know that you enjoyed your stay. Best regards, Sara

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Oct 2023
Response from Sara on Oct 23, 2023
Hello!Thank you for choosing the Auberge Saint-Pierre for your stay in Quebec City! We are happy to know that you enjoyed your stay. Best regards, Sara

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Sep 2023
Response from Auberge Saint Pierre on Oct 17, 2023
Hello Rohit, Hello John, Thank you very much for your kind review. We hope to welcoming back you soon in the Auberge Saint Pierre. Kind regards,Helene

10/10 Excellent

Rohit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint property with friendly staff in the heart of old Quebec City. Rooms are a little small but everything else made up for it.
Stayed 4 nights in Oct 2023
Response from Auberge Saint Pierre on Oct 17, 2023
Hello Rohit, Thank you very much for your kind review. We hope to welcoming back you soon in the Auberge Saint Pierre. Kind regards,Helene

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Sara on Oct 16, 2023
Bonjour!Merci d'avoir choisi l'Auberge Saint-Pierre pour votre séjour à Québec. Nous sommes heureux d'apprendre que celui-ci s'est bien passé. Cordialement, Sara

10/10 Excellent

Joyce, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023
Response from Sara on Oct 16, 2023
Hello!Thank you for choosing the Auberge Saint-Pierre for your stay in Quebec City! We are happy to know that you enjoyed your stay. Best regards, Sara

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We arrived at the hotel at 9:30 a.m. We were told that rooms were not promised until 4:00. I understand this policy, but I believe when you know guests have checked in early in the day that you would make an effort to get those rooms ready first. They knew what room we were assigned to when they stored our luggage at 9:30. When we checked back at 2:30 we were told that unless they had contacted us, the room was not ready. We were not the only guests that were told that.
Stayed 1 night in Sep 2023
Response from Auberge Saint Pierre on Oct 17, 2023
Hello Mary,First of all, we would like to thank you for choosing Auberge Saint-Pierre during your stay in Quebec!We are very sorry to know that your stay did not meet your expectations, and with your check-in process.Please be sure that we take note of the negative points mentioned in your comment and will do our best to improve them.Best Regards,Helene

8/10 Good

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our bed was comfy. Pillows a bit too big and hard but when I asked for one softer, they provided quickly. Down super light and warm. Complimentary robes quite worn out. Need to get new ones or simply don't provide any. Pillowcases had some small holes in them. Staff very courteous and professional. Great location. Public parking a street away. Restaurant Matto attached to hotel excellent. In short a good stay but they need to refresh some items.
Stayed 3 nights in Oct 2023
Response from Auberge Saint Pierre on Oct 17, 2023
Hello Claudine, Thank you for your review, we are glad that you enjoyed most of your stay with us. Please be sure that we take note of the negative points mentioned in your comment and will do our best to improve them.Kind regards,Helene

10/10 Excellent

THOMAS

Stayed 3 nights in Oct 2023
Response from Auberge Saint-Pierre on Nov 1, 2023
Merci Thomas, nous sommes ravis que votre séjour fut à la hauteur de vos espérances.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to the port, large room, clean, cute decor. All good.
Stayed 2 nights in Oct 2023
Response from Auberge Saint-Pierre on Oct 12, 2023
Dear Mr Elhinn,We are delighted to know that your stay lived up to your expectations and we look forward to seeing you back at Auberge Saint-Pierre soon!Best Regards,Clothilde

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second visit to Quebec City and we stayed at the Auberge Saint-Pierre both times. It is a lovely boutique hotel with a great breakfast and friendly, helpful service. The location couldn't be better as far as dining and walking. We checked in after a cruise and were able to walk 5 minutes from the dock to the hotel rolling our suitcases.
Stayed 1 night in Oct 2023
Response from Hotel 71 on Oct 9, 2023
Thank you very much Jane for your review. We are very glad that you enjoyed your stay with us and look forward to welcoming you in the future. Kind regards, Hélène