Ratings based on 1,240 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Long Island NY

Ok

Posted 14-Nov-2014
An ok hotel. I was a little let down by the breakfast which was very basic and included no variety for the 3 nights we stayed there. The hotel room was also very basic. Only 2 pillows were provided for each bed. Also the beds were on wheels and if you weren't careful would roll away from you. However the staff at the front were very polite.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Very good 3-star hotel

Posted 10-Nov-2014
Pros: We liked added food for breakfast. I liked the divider between beds as well as the separate sink, fridge, coffee maker and washroom at the entrance.
Cons: Wi-fi in the rooms
Location: It was cold so we could not walk around much. We found some good restaurants and maxi supermarket close by.
I like the room layout best: separate sink from bathroom so that 2 people can use this facility, saving time. Having a small fridge helped a lot to keep our food cold. Having a common microwave in the basement improved our take-out meals which we can now reheat. The divider between the 2 beds + extra television added privacy among the 3 of us. This is a very good feature. The breakfast was very good, with added food like eggs, fruits, bagel and cream cheese! Even if the wi-fi signal was weak and unusable in the rooms, we could at least avail of the wi-fi in reception and the breakfast room. Having 2 PC terminals in reception is also a good idea. All staff was friendly and helpful.
5 out of 5
Recommended
for Families
by A verified travellerfrom Missouri

excellent hotel

Posted 23-Oct-2014
Pros: The room had pocket doors to separate my son and his wife from my part of the room. It was like 2 rooms in one.
Location: The hotel was easy access to old town Quebec and attractions.
The room was very clean and spacious. The hotel staff were very friendly and helpful. Quiet rooms. Would definitely use the hotel again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cary, NC

Great!

Posted 16-Oct-2014
Great staff and nice sized rooms. A little dated in decor but it didn't matter because we were comfortable and the staff was probably the best I've experienced in any hotel. We travel internationally and all around the US and this staff was by far, the best and most helpful and nice people we've ever encountered.
2 out of 5
by A verified travellerfrom Ct.

Posted 10-Oct-2014
Pros: breakfast not bad
Cons: more light.
Location: good location
First room smelled of cat urine. Next room ok. Hotel was dark and dingy ,nothing like the pictures on line. lights were not bright enough to read by
4 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto

nice hotel near downtown and near public transport

Posted 1-Sep-2014
Pros: breakfast,location
Cons: beds were not comfotable
Location: location is 5 min driving with old quebec.some restaurants and stores near it
good hotel with clean rooms and polite staff.breakfast is ok
4 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel near to old Quebec

Posted 30-Aug-2014
We were pleased with the sliding door between the beds, but closing them for privacy meant loss of temperature control on the other side, and it was HOT. Continental breakfast was adequate.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 26-Aug-2014 on Hotels.com
3 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 24-Aug-2014 on Hotels.com
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 20-Aug-2014 on Hotels.com