Exterior

Reviews of Holiday Inn Express Quebec City - Sainte Foy, an IHG Hotel

2.5 out of 5
Holiday Inn Express Quebec City - Sainte Foy, an IHG Hotel
3145 Avenue Des Hotels, Québec City, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 1001 reviews" "
Rating 8 - Good. 277 out of 1001 reviews" "
Rating 6 - Okay. 46 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Francine F

Travelled with family
Liked: Staff & service
Entrance hall and elevator
Stayed 1 night in Apr 2024
Response from François Lamarre, Rooms Division Manager on Apr 18, 2024
Thank you for taking the time to rate your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

6/10 Okay

Paul, Bedford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower wasn’t working properly. Food is mediocre at best.
Stayed 1 night in Mar 2024
Response from François Lamarre, Rooms Division Manager on Mar 4, 2024
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We would like to know more about what you mean by "Mediocre food", as we never get such comments and there is absolutely nothing we can do if you do not provide useful details. As for the shower, it's important to contact the front desk as soon as you encounter a problem with one of your room's amenities. Once again if you do not ask for help, there is nothing we can do to help.

10/10 Excellent

Simon

Stayed 2 nights in Jan 2024
Response from François Lamarre, Rooms Division Manager on Feb 7, 2024
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

10/10 Excellent

Simona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Nothing bad to mention.
Stayed 1 night in Aug 2023
Response from François Lamarre, Rooms Division Manager on Jan 4, 2024
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next you visit Quebec City!

6/10 Okay

steeve

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from François Lamare, Directeur de l'Hébergement on Jan 3, 2024
Merci d'avoir pris le temps de donner votre avis sur votre récent séjour dans notre établissement. Nous aimerions en savoir plus sur les éléments qui ne furent pas à la hauteur de vos attentes. Nous travaillons fort afin d'offrir à l'ensemble de nos clients la meilleure expérience possible, et accepterons toujours les commentaires constructifs. Malheureusement, une note de 6 sur 10 sans justification n'aide d'aucune façon.

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and building was clean. The room was overly hot and you can’t open the window more than an inch. Our room was facing the highway, so it was pretty loud with the window open and the lights from outside were very bright. The shower took forever to get at the right temperature. It was either ice cold or scalding hot. The heating/air conditioning unit in the room was LOUD and had to be turned off to sleep. The breakfast wasn’t that great, the coffee was horrible. I’ve had better stays at comfort inns. Probably won’t be returning to this location.
Stayed 1 night in Dec 2023
Response from François Lamarre, Rooms Division Manager on Jan 8, 2024
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We are happy to read that you appreciated the cleanliness of our installations, and sorry to read that you experienced issues with the temperature in your room. As per IHG standards, all of our windows have limiters that prevents them from opening more than 3 inches. It should still be possible to regulate the temperature within your room using the thermostat. The next time you experience such problems, do not hesitate to contact the front desk. Most of the time this kind of problems can be easily fixed by our front desk employees.

8/10 Good

Monica, North Haven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at about 15 min of Quebec City. For the night we spend at the hotel it was ok. The front desk was friendly, and helpful. In the morning I showed to the attendant a picture I took of the ants I found in the morning cause a chocolate wrapper my son had left on the night table. The breakfast was included but simple.
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 30, 2023
Thank you for taking the time to review your stay in our establishment. We are happy to read that you enjoyed the friendliness of our staff. As for the ants the situation was resolved right after you checked out. We hope to see you again during your next trip to Quebec City.

8/10 Good

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a well located (close to bridges and major roads) site, it is very clean and quiet, the included breakfast was actually quite decent (great coffee) and it was easy to reserve. The staff was courteous and helpful; there is a cozy fire place as you come in to the lobby, much appreciated on cooler days1
Stayed 4 nights in Dec 2023
Response from François Lamarre, Rooms Division Manager on Jan 1, 2024
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the cleanliness and quietness of our installations, as well as the service offered by our employees and the breakfast served in the morning. We hope to see you again the next time you visit Quebec City!

6/10 Okay

Xue

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Center of no where
Stayed 1 night in Dec 2023
Response from François Lamarre, Rooms Division Manager on Dec 29, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We are a little bit confused by them, as our hotel is far from being in the "Center of no where". We are located at the entrance of Quebec City, with easy access to all of the major highways. We are only 10 minutes away from the old town and are located near many of the biggest attractions in town.

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean room. Included breakfast had some options, was good. Location was good for us, very close to things but far enough that you’ll probably want to drive. Easy parking.
Stayed 2 nights in Dec 2023
Response from François Lamarre, Rooms Division Manager on Feb 7, 2024
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the quality and cleanliness of our installations as well as the breakfast served in the morning. We hope to see you again the net time you visit Quebec City!

10/10 Excellent

Myeongyeon

Stayed 1 night in Dec 2023
Response from François Lamarre, Rooms Division Manager on Dec 29, 2023
Thank you for taking the time to rate your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

8/10 Good

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Front Desk on Dec 27, 2023
Thank you for taking the time to review your stay in our establishment. We are happy to read that you enjoyed your overall experience with us. We hope to see you again during your next trip to Quebec City!

10/10 Excellent

Sana

Stayed 4 nights in Dec 2023
Response from Front Desk on Dec 27, 2023
Thank you for taking the time to review your stay in our establishment. We are happy to read that you enjoyed your overall experience with us. We hope to see you again during your next trip to Quebec City!

10/10 Excellent

Abhilash

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel. Enjoyed 3 nights. Clean, Updated hotel. Nice breakfast. Would highly recommend.
Stayed 3 nights in Dec 2023
Response from Front Desk on Dec 27, 2023
Thank you for taking the time to review your stay in our establishment. We are happy to read that you enjoyed the cleanliness of the hotel and the quality of our breakfast. We hope to see you again during your next trip to Quebec City!

8/10 Good

Patricia

Stayed 1 night in Dec 2023
Response from François Lamarre, Rooms Division Manager on Feb 7, 2024
Thank you for taking the time to rate your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

10/10 Excellent

TING

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff. Valuable for $
Stayed 1 night in Dec 2023
Response from François Lamare, Rooms Division Manager on Dec 29, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the quality of our installations as well as the friendliness of our employees. We hope to see you again the next time you visit Quebec City!

6/10 Okay

Andreza

Stayed 1 night in Dec 2023
Response from François Lamarre, Rooms Division Manager on Dec 29, 2023
Thank you for taking the time to rate your recent stay in our establishment. We would like to know more about the elements of your time here that weren't at the height of your expectations. We work hard to ensure all of our guests have the best possible experience, and we are always opened to constructive feedbacks. Unfortunately a rating of 3/5 with no explanation isn't useful in any way.

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from François Lamare, Directeur de l'Hébergement on Dec 29, 2023
Merci d'avoir pris le temps de partager avec nous votre avis sur votre récent séjour dans notre établissement. Nous espérons que ce dernier fût à la hauteur de vos attentes, et que vous choisirez de nouveau notre hôtel lors de votre prochaine visite à Québec.

10/10 Excellent

Luisa

Stayed 2 nights in Nov 2023
Response from François Lamarre, Rooms Division Manager on Dec 29, 2023
Thank you for taking the time to rate your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

10/10 Excellent

Rémy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très propre, moderne et chambres bien équipées. Agréable et peu de bruit, malgré la proximité de l'autoroute. Petit-déjeuner très varié. Excellent !
Stayed 2 nights in Nov 2023
Response from François Lamare, Directeur de l'Hébergement on Nov 28, 2023
Merci d'avoir pris le temps de partager avec nous vos commentaires sur votre récent séjour dans notre établissement. Nous espérons que ce dernier fût à la hauteur de vos attentes, et nous sommes heureux de lire que vous avez apprécié la propreté et la qualité de nos installations ainsi que le petit déjeuner offert le matin. Au plaisir de vous accueillir de nouveau lors de votre prochaine visite à Québec

10/10 Excellent

Zarko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality/ price!
Stayed 1 night in Sep 2023
Response from François Lamare, Rooms Division Manager on Nov 10, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from François Lamarre, Rooms Division Manager on Oct 31, 2023
Thank you for taking the time to rate your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from François Lamarre, Rooms Division Manager on Oct 26, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel. Breakfast good.
Stayed 1 night in Oct 2023
Response from François Lamarre, Rooms Division Manager on Oct 19, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the quality of our installations as well as the breakfast served in the morning. We hope to see you again the next time you visit Quebec City!

10/10 Excellent

MA CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from François Lamarre, Rooms Division Manager on Oct 17, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

8/10 Good

Yue

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from François Lamarre, Rooms Division Manager on Oct 16, 2023
Thank you for taking the time to rate your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

8/10 Good

Abraham

Not bad
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 14, 2023
Thank you for taking the time to review your stay in our establishment. We are happy to read that you enjoyed your overall experience with us. We would also like to know if you have any suggestion on what could have made your stay better. We hope to see you again during your next trip to Quebec City

10/10 Excellent

Marie-Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’était super! Bon service, le fait de pouvoir avoir notre chien est vraiment génial! Les personnes qui s’occupent des déjeuners WoW!!!
Stayed 3 nights in Oct 2023
Response from François Lamare, Directeur de l'Hébergement on Oct 10, 2023
Merci d'avoir pris le temps de partager avec nous vos commentaires sur votre récent séjour dans notre établissement. Nous espérons que ce dernier fût à la hauteur de vos attentes, et nous sommes heureux de lire que vous avez apprécié le service offert par notre personnel. Au plaisir de vous accueillir de nouveau lors de votre prochaine visite à Québec.

8/10 Good

Chandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from François Lamarre, Rooms Division Manager on Oct 11, 2023
Thank you for taking the time to rate your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

2/10 Terrible

stephen, Bellevue

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 7, 2023
Thank you for taking the time to review your stay in our establishment. We are very sorry to read that your stay was not up to your expectation. We would like to know what happened to make your stay that bad. Thank you for your comments.

10/10 Excellent

Troy McGillivray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a good location for getting around. Good food nearby.
Stayed 2 nights in Sep 2023
Response from François Lamarre, Rooms Division Manager on Oct 30, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2023
Response from François Lamarre, Rooms Division Manager on Oct 2, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

10/10 Excellent

Barry

Stayed 4 nights in Sep 2023
Response from François Lamarre, Rooms Division Manager on Oct 20, 2023
Thank you for taking the time to rate your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

10/10 Excellent

Jean-Roch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from François Lamare, Directeur de l'Hébergement on Sep 25, 2023
Merci d'avoir pris le temps de donner votre avis sur votre récent séjour dans notre établissement. Nous espérons que ce dernier fût à la hauteur de vos attentes, et que vous choisirez de nouveau notre hôtel lors de votre prochaine visite à Québec.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good breakfast!
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 24, 2023
Thank you for taking the time to review your stay in our establishment. We are happy to read that your overall experience was up to your liking. We hope to see you again during your next trip to Quebec City.

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Desk on Sep 24, 2023
Thank you for taking the time to review your stay in our establishment. We are happy to read that your overall experience was up to your liking. We hope to see you again during your next trip to Quebec City.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from François Lamarre, Rooms Division Manager on Sep 14, 2023
Thank you for taking the time to rate your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience.
Excellent Hotel. The rooms were very clean and spacious. Very helpful staff. Good Breakfast. Great location.
Stayed 3 nights in Sep 2023
Response from Front Desk on Sep 11, 2023
Thank you for taking the time to review your stay in our establishment We are happy to read that you enjoyed the comfort of the room and the quality of our breakfast. We hope to see you again during your next trip to Quebec City.

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice if you go to Quebec!
Stayed 3 nights in Sep 2023
Response from Front Desk on Sep 11, 2023
Thank you for taking the time to review your stay in our establishment We are happy to read that you enjoyed your overall experience with us. We hope to see you again during your next trip to Quebec City.

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was very good. Very good and varied breakfast. Good size room. Nice staff.
Stayed 4 nights in Sep 2023
Response from Front Desk on Sep 10, 2023
Thank you for taking the time to review your stay in our establishment. We are happy to hear that you enjoyed the comfort of our room and the quality of the breakfast. We hope to see your again during your next trip to Quebec City.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
The management at front desk was very mean to our family on both check in and check out of our stay. They would not recognize me as the gold member of hotels.com and therefore none of the member benefit eg room upgrade and late checkout were permitted to apply for my stay as the manager told us. The cleaning staff always forgot to give us enough towels for 4 people in the room even we are paying for 4 people in the room everyday. We decided to cut our trip short and check out 1 day early than planned. they immediately told me they would have to charge me the last day price even I checked out 1 day earlier. And the manager wanted my family to clear the room ASAP to allow the cleaning staff to clean the room for other customer but I paid full price for the last day even I did not use the room. There was already a cleaning staff waiting at the front door of our room when we attempted to move our belongings out of the room. The overall service was very mean and rude and I have ever encountered such a terrible hotel service in my life before.
Stayed 4 nights in Aug 2023
Response from François Lamarre, Rooms Division Manager on Sep 5, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. As we explained to you, multiple times, and per IHG standards, booking through a third party automatically forfeits all of your benefits, regardless of how high you are within the program. We highly recommend you look at the terms and conditions of the rewards programs, terms and conditions we are applying here, as we are expected to. If you want your benefits, you need to book directly through IHG or with the establishment. Furthermore, check-outs are at noon Checking out after our cleaning staff has departed, especially while we are booked, means a room loss for us and we will always charge the night, once again regardless of who you are and how you booked. This is northing more than common sense and is nothing unusual in hotels. It was your decision to leave one day early.

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean place well located and super friendly staff
Stayed 3 nights in Sep 2023
Response from François Lamarre, Rooms Division Manager on Sep 5, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the cleanliness of our installations as well as the friendliness of our employees. We hope to see you again the next time you visit Quebec City!

8/10 Good

Olga Marisa L Garcia de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, clean room
Stayed 5 nights in Aug 2023
Response from François Lamarre, Rooms Division Manager on Sep 4, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the cleanliness of our installations as well as the breakfast served in the morning. We hope to see you again the next time you visit Quebec City!

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here. I came back because the first time was such a good experience, and the second eas just as good. Such a great staff in all areas. I talked with the front desk, housekeeping and kitchen staff and all were so kind and helpful. Very comfortable rooms and a great breakfast included. Only a short drive to old Quebec as well
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 3, 2023
Thank you for taking the time to review your stay in our establishment. We are very pleased to read that you enjoyed talking with our staff in all our departments. We hope to see you again during your next trip to Quebec City

8/10 Good

HONGFEI

The service is good.
Stayed 2 nights in Aug 2023
Response from François Lamarre, Rooms Division Manager on Aug 29, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the service offered by our employees. We hope to see you again the next time you visit Quebec City!

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay…Definitely we’ll book again when we come visit Quebec City… Thank you for your fabulous service..
Stayed 1 night in Aug 2023
Response from François Lamarre, Rooms Division Manager on Aug 25, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the service offered by our employees. It will be our pleasure to welcome you again the next time you visit Quebec City!

8/10 Good

Sylvie

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Overall the room was clean, the breakfast was good. Some staff at the front desk were helpful, but others no. For instance I asked at the front desk what bus stops around the hotel, another time where I could get tea . On both occasion the staff just said no, did not make any effort to find out, and the tea was just on the first floor.
Stayed 2 nights in Aug 2023
Response from François Lamarre, Rooms Division Manager on Aug 25, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We are happy to read that you appreciated the cleanliness of our installations as well as the breakfast served in the morning, and we are surprised to read that some of our employees weren't helpful. We take pride in offering all of our guests the best possible service, and you can rest assured that a follow up will be made on this matter in a timely manner. We hope to see you again nonetheless the next time you visit Quebec City!

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large enough to enjoy and clean. I liked the new flooring; no more carpet. Also you could open one of the windows enough finger some fresh air into the room.
Stayed 2 nights in Aug 2023
Response from François Lamarre, Rooms Division Manager on Aug 23, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the quality and cleanliness of our installations. We hope to see you again the next time you visit Quebec City!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from François Lamarre, Rooms Division Manager on Aug 24, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and that you will choose our hotel again the next time you visit Quebec City!

10/10 Excellent

WEI

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean. Nice breakfast. AC is bit loud
Stayed 1 night in Aug 2023
Response from François Lamarre, Rooms Division Manager on Aug 22, 2023
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the cleanliness of our installations as well as the quality of the breakfast served in the morning. We hope to see you again the next time you visit Quebec City!