Outdoor pool, a heated pool, sun loungers, lifeguards on site
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Reviews of Hilton Quebec

4 out of 5
Hilton Quebec
1100 Rene Levesque East, Québec City, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1048 out of 1595 reviews" "
Rating 8 - Good. 338 out of 1595 reviews" "
Rating 6 - Okay. 115 out of 1595 reviews" "
Rating 4 - Poor. 58 out of 1595 reviews" "
Rating 2 - Terrible. 36 out of 1595 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, thank you
Stayed 4 nights in Apr 2024

10/10 Excellent

Lacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was great. Many dining options in walking distance
Stayed 1 night in Apr 2024

10/10 Excellent

Jaismeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anna Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and friendly staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Marie-Pier

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stay! Pool was amazing, very clean, excellent vallet services also! Great friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Hilja

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay! Lovely views, close enough to walk the city. Clean comfortable and welcoming!
Stayed 3 nights in Apr 2024

10/10 Excellent

Anjelika

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Ricardo

Travelled with partner
Disliked: Staff & service, property conditions & facilities
What we got, they charged us more than what was previously discussed. It costs us more than $100 our stay. Very disappointed with their support and help. We will definitely not go back.
Stayed 2 nights in Apr 2024

6/10 Okay

Parth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not the best option for this price if you are not Hilton’s gold or diamond member. E.g “complimentary 1 or 2 water bottles in the room” is only for gold or above members. However when you are ok to pay for it and called room-service they say, “let me see if someone’s available…!! Sorry no one is available rightnow, can you please pick up from the lobby”. Seriously?? Anyway I Booked river view king size room. Room’s view glass was so dirty with water/ rain stains outside, there is no clear view at all. Other staff were ok/ welcoming. 2 stars just for location near old Quebec and for heated pool. They can do better in other areas of service. Good luck.
Stayed 1 night in Mar 2024

10/10 Excellent

Russell, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely beautiful, clean, and in the perfect area to walk around Quebec City. Staff was so kind and helpful! The only issue was self parking. I was told my Jeep Wrangler can fit in the self parking but when I got there I knew there was absolutely no way my Jeep would fit in through the entrance. Therefore I had no other choice but to do valet parking. No problem with that, they were very fast, but I would’ve liked to be able to do self parking. Lovely hotel and staff though!
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the hotel room and heated outdoor pool.
Stayed 1 night in Mar 2024

10/10 Excellent

Lilibeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in the hotel. The facilities are clean, the room is clean. We ‘ll definitely stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
Room space, nice restroom
Stayed 2 nights in Mar 2024

8/10 Good

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok and average
Stayed 2 nights in Mar 2024

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Evgenii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

christy

Liked: Staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel and will come back in summer time.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2024

8/10 Good

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean
Stayed 1 night in Mar 2024

8/10 Good

Carlos, DANIA BEACH

Good place
Stayed 2 nights in Mar 2024

10/10 Excellent

Anjali - Vikas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with a great view.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jianhua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay and the outside pool's experience was the most unforgettable memory during this trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shuang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is very clean. However, when it snows, it is hard to keep the salt outside, and they did not clean the floor inside the room. Without slippers, one will step on the salt and sand, which does not feel good. Other than that, it is good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during the Ontario March break and were pleasantly surprised with how nice the hotels was. Proximity to the old city and parliament was awesome! We definitely enjoyed the heated pool and took advantage of the sauna. This was our first stay at a Hilton and definitely won't be the last.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jimena

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

NALINI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

luyao

Liked: Property conditions & facilities
Disliked: Staff & service
I had a disappointing experience during my stay at this hotel. Despite requesting room cleaning four times, from 11 AM to 6 PM, the staff failed to attend to it. This lack of responsiveness and failure to fulfill basic services left me quite unsatisfied. It’s essential for hotels to ensure timely and efficient housekeeping services to maintain guest satisfaction, and unfortunately, this aspect was severely lacking during my stay.
Stayed 2 nights in Mar 2024

8/10 Good

Xuan

Stayed 1 night in Mar 2024

10/10 Excellent

Dewi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families.
Stayed 2 nights in Mar 2024

10/10 Excellent

Fiorella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here! Some pros and cons though: -bathrooms don’t have fans or atleast our room didn’t which was weird -annoying noise from furnace at night which kept us up Body wash would be nice vs the soap - hair dryers are awful please upgrade them Great View from room (parliament room was worth it!) Outdoor pool was wonderful! Could be a little warmer but overall enjoyable! Great central location and short walk to old part of town Friendly staff Parking was easy! You get one in and out per day you stay! Rooms were cleaned during stay which I very much appreciated
Stayed 2 nights in Mar 2024

10/10 Excellent

Xiaoyu, Newmarket

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything were good, but the heating system was too loud, not sure that was just our room or every single room like that, I have to get up and try to figured out in the middle of the night, it didn’t work, hopefully this will be fixed for my next stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really fun，but tje parking part taked us a couple minutes to find.
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All goid
Stayed 1 night in Mar 2024

10/10 Excellent

Héctor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para viajes de trabajo. Trato de alta calidad por parte de todo el personal. Recomendado
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan, Jayuya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Great place.
Stayed 4 nights in Mar 2024

8/10 Good

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good, especially the location is wonderful. The Old Quebec is just in front of the hotel! But the receptionist is not friendly and professional enough. She even forgot wrote the room number for me. And she has not told me either. I was just informed the floor. After I arrived the floor and tried to check the room number and see it’s blank!! I have to go back to the lobby again.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Loves our stay at the Hilton, QC! Will definitely return.
Stayed 2 nights in Mar 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Janick was so welcoming and positive at check in. Eveything was clean, my 3 teenaged boys were amazed at the beautiful hotel. We were put in room 1926, with a beautiful view of the parliament buildings. We had a kitchen off the side, a beautiful bathroom, a king sized bed in one room and a pullout couch in the other room and we added a cot. Plenty of space. We were able to text or call customer service for any needs and they were quick to reply. We walked to all of the restaurants on rue st Jean and down to petit Champlain. They had a room on the main floor with pool table, foosball, ping pong that my boys enjoyed in their downtime. Parking was easy and convenient during our stay. The 3rd floor outdoor heated rooftop pool was warm and very cool! It was a bit expensive for our stay (out of our normal budget) but we all enjoyed our stay and would stay here again. We didn’t eat in the lobby restaurant but the food looked delicious. Everywhere we went was very clean and everyone was friendly. The concierge was very helpful when we asked for recommendations on restaurants. I would recommend the hotel to anyone.
Stayed 1 night in Mar 2024

8/10 Good

Isabelle

Stayed 1 night in Mar 2024

6/10 Okay

Ligek

Stayed 3 nights in Mar 2024

10/10 Excellent

Jocelyne

Stayed 1 night in Mar 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Yunjung

Stayed 1 night in Mar 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
All was perfect!
Stayed 3 nights in Mar 2024

10/10 Excellent

Mireille

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
warm and friendly with kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Consiglia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024