GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Fairmont One King or One Queen
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Moderate
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Fairmont Gold
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Deluxe Old City view
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Fairmont Two Double Beds
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Awards and Affiliations
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Green Key Eco-Rating Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Property Amenities
Rooms
This historic Fairmont Le Chateau Frontenac offers 618 guestrooms in a variety of configurations located in a six-wing complex capped by an 18-story tower. All rooms offer antique-style furnishings, bathrobes, work desks or tables with chairs, and windows that open. Bathrooms feature marble countertops and makeup mirrors. Many rooms are equipped with high-speed Internet access (surcharge). DVD players and VCRs are available on request (surcharge).
Room Amenities
Dining
Le Champlain - Dinner daily and Sunday brunch at this fine-dining view restaurant overlooking the riverwalk and the St. Lawrence River. Serving staff appear in period dress in this ornate, multi-level restaurant featuring gilded columns, French doors, chandeliers, raised ceilings, and historical works of art. Continental cuisine is featured with an accent on local flavors and ingredients. A table d'hôte menu is available with or without wine.
Le Café de la Terrasse - Breakfast (buffet and à la carte), lunch, and dinner daily in this casual dining lounge located alongside the riverwalk and featuring views of the St. Lawrence River. Traditional provincial cuisine focusing on local flavors and ingredients is offered as well as more contemporary international favorites.
St. Laurent Bar & Lounge - Drinks and light meals are available daily in this sophisticated lobby-level lounge that features a fireplace and offers panoramic views of the St. Lawrence River. Unique martinis, single-malt scotch, and Cuban cigars are all available.
Le Bistro - Light meals, including pastries, sandwiches, soups, and salads, are offered from early morning to sunset in this casual café on the promenade level of the hotel.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Fairmont Le Chateau Frontenac
of guests recommend
out of 209 reviews
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Showing 1 - 10 results (of 209) · See more Fairmont Le Chateau Frontenac reviews
“Fairy tale hotel in a fairy tale city.”
Absolutely stunning hotel inside and out in the most European city in North America. Everyone in this town was friendly and helpful. A must visit city and hotel!
“Nice hotel , not impressive service”
We visited there in October 2011 and considering the history behind it and its location, we were very happy with our choice. The only problem is that the Hotel is very busy and all time full of tourists and visitors. There is always line up at reception desk and it takes 15-20 mins on line to discuss thing with them. The costs are a little bit high such as parking which cost us around 32$/night and the breakfast buffet with was 26$/person. The room was really old and a little bit cold. Very old and not very well functioning heating system. The location of hotel is excellent for all the tourism activities.
“Magical”
Le Chateau Frontenac lived up to our expectations on our recent honeymoon visit. The ameneties were gracious, cocktail hour and breakfast on the 14th floor could not have been nicer. Intimate and comfortable. We salute your attention to the finest details.
“Le Chateau Frontenac”
We had a wonderful stay at "Le Chateau" last week. The hotel staff was surprisingly friendly and very accommodating. The hotel itself was everything we expected. Beautiful old property in the heart of Quebec City. Everything was within walking distance. Staff was more than willing to recommend good restaurants and arrange excursions. I dusted off my old high school French and found that the staff was delighted to hear it, however poorly executed. Two minor complaints: there is a hotel tour available and while entertaining, it was a bit pricey for what you get, and hotel guests do not get a discount. The second complaint was more of a concern. The. Hotel advertises it's wi-fi,but doesn't tell you that there is a charge for it. We were trying to avoid cell phone use due to cost, and checking in through e-mail, but the high cost of Internet access at the hotel forced us to do our Internet stuff at restaurants and the like. Very modestly priced hotels have free Wi-fi, and it seems odd that this world class property does not.
“Felt like to stepped back in time”
Everything about this hotel expressed class and first rate service. The promenade was very romantic, and what a view! The hotel hosted visitors from all over the world.The one drawback was that the hotel was doing work on the front entrance so we could not get the fall feeling upon entering.
“wonderful”
Enjoyed our stay in a very nice well kept 'castle'--especially after they changed our room to a better air conditioned room--beds quite comfortable
“Great Location”
Great hotel in a great location in the city. Although it was very busy, the staff were attentive and kind. Highly recommend this hotel!
“Exceeded Expectations!”
The hotel was terrific - incredible character and location. Room was clean and very comfortable, service was great, The staff was very helpful and friendly. Fitness center was very nice, cardio and weight room was not large but well equipped. The pool, hot tub and locker rooms were very nice. Hotel restaurants were quite good - service, ambience, and food. The location of the hotel is incredible - beautiful views overlooking both the old part of the city and the St. Lawrence. Very convenient for walking around both the upper and lower parts of the old city. Bistros, great shops, street artists, musicians, historic churches and cathedral's all within easy walking distance. We took a chance on the location and the hotel - used reviews to help make the decision. We went anticipating a good experience and Quebec City and the hotel Frontenac exceeded our expectations. It was a perfect 30th wedding anniversary trip - very romantic. We will definately make a return trip. The hotel was undergoing restoration work - it was good to see investment in this historic landmark. The restoration work was not disruptive or inconvenient and did not affect any services or amenities.
“unfortunatelly”
I made a reservation for a two- bed room. However, the room was a one-bed room. Although the stuff changed the room to a two-bed room, it was much terrible. The hot water included sand and the light in the rest room was burned out. The hotel was under construction. We were not able to see anything although we reserved a good view room with additional cost.
“Fabulous Historic Hotel maintained in period style but with every convenience.”
Need directions? See the front desk. What's fun to do tonight? See the front desk. Where can I find...?See the front desk. No question is too small, no need is a chore. We could all take a lesson from the extreme customer service and friendlyness of the staff of the Chateau Frontenac. The tour of the hotel is well worth the time and small cost. Very informative and very interesting but also entertaining. Can't wait to stay at the Frontenac again - excellent location, excellent staff, excellent rooms, excellent Hotel! Merci Beaucoup!
Showing 1 - 10 results (of 209) · See more Fairmont Le Chateau Frontenac reviews
1 Rue Des Carrieres Quebec, G1R4P5 Canada
Nearby Points of Interest
Location Highlights
The preferred airport for Fairmont Le Chateau Frontenac is Quebec, QC (YQB-Jean Lesage Intl.) - 13.7 km / 8.5 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Old Quebec, Quebec, Canada: With cobblestone walkways and 17th century architecture, Old Quebec comprises the fortified area of Quebec City. The Musee de la Civilisation features exhibits that trace the province's history as a fur-trading colony to present day. Place Royale, the heart of the city in the 17th and 18th centuries, is home to the Eglise Notre-Dame-des-Victoires, the oldest stone church in Québec.
1 Rue Des Carrieres Quebec, G1R4P5 Canada
