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Reviews of Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center

4 out of 5
Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center
500, Boulevard Du Beau-Pre, Beaupre, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1002 reviews" "
Rating 8 - Good. 315 out of 1002 reviews" "
Rating 6 - Okay. 89 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and facilities. Hot tub, pool and giant play room were amazing, new and clean!
Stayed 3 nights in Mar 2024
Response from Kimberly Nadeau on Apr 2, 2024
Dear Pierre,On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Cordiallykimberly

10/10 Excellent

Jianhua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay beside the mountain. We enjoyed lots.
Stayed 1 night in Mar 2024
Response from Kimberly on Mar 25, 2024
Deau Jianhua,On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.CordiallyKimberly

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Quite noisy though - lots of kids around. Restaurant was lacking. Access to the ski hill could have been thought out a bit better.
Stayed 3 nights in Mar 2024
Response from Kimberly on Mar 25, 2024
Dear Ron,Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay, and it was a real pleasure for us to welcome you! Please let us know how we can improve your stay so that next time we can offer you the service you deserve.We would be very happy to welcome you on a future stay.CordiallyKimberly

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new and large hot tubs. Very modern and clean room with good amenities. Dinner in the hotel restaurant was excellent.
Stayed 2 nights in Mar 2024
Response from Kimberly Nadeau on Mar 24, 2024
Dear Rod,On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.CordiallyKimberly

6/10 Okay

Furio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a Snow store the previous week. Snow was still accumulated both in front of the entrance and the parking lot. This days after the snow event. They cleared the area in front of the entrance only Wednesday, did not clear the parking. Last snow was the previous Sunday.
Stayed 5 nights in Mar 2024
Response from Kimberly Nadeau on Mar 17, 2024
Dear M Furio,Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk leadership team to ensure the necessary guidelines are in place and reviewed to prevent this type of problem from occurring in the future but please understand that we had 35 cm of snow fall and we cannot move all the cars in the parking lot . I hope you choose to stay with us again when your travels bring you back to the area so that we can offer you the service that you deserve.CordiallyKimberly Nadeau

10/10 Excellent

Jamie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid ski in out location and beautiful hotel
Stayed 1 night in Feb 2024
Response from Kimberly Nadeau on Mar 17, 2024
Dear M. Jamie,On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.CordiallyKimberly

10/10 Excellent

Shelby

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Mar 2024
Response from Kimberly Nadeau on Mar 14, 2024
Dear Shelby,On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. CordiallyKimberly

10/10 Excellent

Hal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this mountain, the immediate region, this hotel. We live in Southern Maine and find it to be a charming getaway. It’s our second time here and I would imagine that it will not be our last.
Stayed 3 nights in Mar 2024
Response from Morgane on Mar 9, 2024
Dear Hal, Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay and it was a real pleasure for us to welcome you!We would be very happy to welcome you on a future stay.Sincerely

10/10 Excellent

Roger

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kimberly Nadeau on Mar 4, 2024
Bonjour Roger,Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé votre avis sur votre séjour. Il est toujours encourageant d'entendre des commentaires positifs, en particulier lorsqu'ils proviennent de ceux qui comptent le plus … vous ! Vos commentaires ont été partagés avec toute l'équipe Delta afin de célébrer les excellentes expériences que nous avons offertes aux clients. Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires. Nous espérons vous accueillir à nouveau bientôt.CordialementKimberly

6/10 Okay

Gary

Stayed 2 nights in Feb 2024
Response from Kimberly Nadeau on Feb 27, 2024
Dear Gary,Thank you for taking the time to let us know about your experience while staying with us. Your experience of arrival is below our standard. Can you please explain to us what displeased you during your stay so that we may ameliorate futur stays ?We would be very happy to welcome you on a future stay.CordiallyKimberly Nadeau

10/10 Excellent

Ania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kimberly on Jan 27, 2024
Chère Ania,Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé votre avis sur votre séjour. Il est toujours encourageant d'entendre des commentaires positifs, en particulier lorsqu'ils proviennent de ceux qui comptent le plus … vous ! Vos commentaires ont été partagés avec toute l'équipe Delta afin de célébrer les excellentes expériences que nous avons offertes aux clients. Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires. Nous espérons vous accueillir à nouveau bientôt.CordialementKimberly Nadeau

4/10 Poor

Mubashar

Stayed 2 nights in Dec 2023
Response from Kimberly Nadeau on Jan 8, 2024
Bonjour Mushabar,Nous vous remercions d'avoir pris le temps de partager votre retour d'expérience. Nous sommes cependant navrés que votre expérience n’a pas été à la hauteur de vos attentes.Est-ce-que vous pourriez nous expliquez exactement ce que vous ayez déplu lors de votre séjour pour qu'on puisse s'améliorer pour les futurs visites ?Nous espérons avoir la chance de vous accueillir lors d'un prochain passage au Mont Ste Anne afin de vous offrir le service que vous méritez.CordialementKimberly

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Kimberly Nadeau on Jan 3, 2024
Cher Anonymous,Nous vous remercions d'avoir pris le temps de partager votre retour d'expérience. Nous sommes cependant navrés que votre expérience n’a pas été à la hauteur de vos attentes.Est-ce-que vous pourriez nous expliquez exactement ce que vous ayez déplu lors de votre séjour pour qu'on puisse s'améliorer pour les futurs visites ?Nous espérons avoir la chance de vous accueillir lors d'un prochain passage au Mont Ste Anne afin de vous offrir le service que vous méritez.CordialementKimberly

2/10 Terrible

Christian

Stayed 1 night in Dec 2023
Response from Kimberly Nadeau on Jan 3, 2024
Cher Christian,Nous vous remercions d'avoir pris le temps de partager votre retour d'expérience. Nous sommes cependant navrés que votre expérience n’a pas été à la hauteur de vos attentes.Est-ce-que vous pourriez nous expliquez exactement ce que vous ayez déplu lors de votre séjour pour qu'on puisse s'améliorer pour les futurs visites ?Nous espérons avoir la chance de vous accueillir lors d'un prochain passage au Mont Ste Anne afin de vous offrir le service que vous méritez.CordialementKimberly

10/10 Excellent

Scot

Stayed 3 nights in Dec 2023
Response from Kimberly on Jan 27, 2024
Bonjour Scot,Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé votre avis sur votre séjour. Il est toujours encourageant d'entendre des commentaires positifs, en particulier lorsqu'ils proviennent de ceux qui comptent le plus … vous ! Vos commentaires ont été partagés avec toute l'équipe Delta afin de célébrer les excellentes expériences que nous avons offertes aux clients. Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires. Nous espérons vous accueillir à nouveau bientôt.CordialementKimberly NadeauDirectrice Adjointe à la réception

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellent. Very well located for in and out ski. Nicely fully renovated. Excellent staff. Very nice rooms. Super confortable. Negative: hot tubs are like a children daycare. Impossible to relax.people even recording with their cell phones. The publish fake information on their website. It said special menu for Christmas eve but not true, it is just two additional special day meals.
Stayed 4 nights in Dec 2023
Response from Kimberly Nadeau on Jan 1, 2024
Dear Carlos,On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. We are sorry about the children in the hot tub. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kimberly Nadeau on Dec 9, 2023
Bonjour Michael,Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé votre avis sur votre séjour. Il est toujours encourageant d'entendre des commentaires positifs, en particulier lorsqu'ils proviennent de ceux qui comptent le plus … vous ! Vos commentaires ont été partagés avec toute l'équipe Delta afin de célébrer les excellentes expériences que nous avons offertes aux clients. Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires. Nous espérons vous accueillir à nouveau bientôt.CordialementKimberly Nadeau

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and hot pool is so nice
Stayed 1 night in Oct 2023
Response from Morgane on Oct 14, 2023
Dear Tanya,Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay and it was a real pleasure for us to welcome you!We would be very happy to welcome you on a future stay.Sincerely

10/10 Excellent

MIORA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a surtout aimé les piscines intérieur, extérieur et le bain à remous. La vue du mont Saint Anne est spendide. Les chambres sont propres et spacieux.
Stayed 1 night in Sep 2023
Response from Morgane on Sep 5, 2023
Chère Miora, Nous vous remercions d'avoir pris le temps de répondre a notre questionnaire de satisfaction.Nous sommes heureux d'apprendre que vous avez apprécié votre séjour!Au plaisir de vous accueillir lors d'un prochain passage au Mont Ste Anne Cordialement,

10/10 Excellent

barb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You will love this place!
We stayed 6 consecutive nights. The beds, linens and towels were wonderful quality. Breakfast was delicious and healthy. We enjoyed the Nespresso machine in our room. The room was very quiet. The kitchen is equipped with anything you may need and has high quality appliances. We would have liked to see a fire extinguisher and broom for the kitchen. We enjoyed our deck too! Housekeeping did not come the first 2 days but they came every day after that. It was great to see the recycling containers in the hotel room and elsewhere.
Stayed 6 nights in Aug 2023
Response from Kimberly Nadeau on Aug 30, 2023
Dear Barb,On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. CordiallyKimberly

10/10 Excellent

MOZAFAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay very clean our suites had kitchen and all facilities every one enjoyed pool and sauna very good
Stayed 1 night in Aug 2023
Response from Morgane on Aug 29, 2023
Dear Mozafar,Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay and it was a real pleasure for us to welcome you!We would be very happy to welcome you on a future stay.Sincerely

6/10 Okay

Krystal

Stayed 1 night in Aug 2023
Response from Kimberly Nadeau on Aug 28, 2023
Dear Krystal,Nous vous remercions d'avoir pris le temps de partager votre retour d'expérience. Nous sommes cependant navrés que votre expérience n’a pas été à la hauteur de vos attentes.Est-ce-que vous pourriez nous expliquez exactement ce que vous ayez déplu lors de votre séjour pour qu'on puisse s'améliorer pour les futurs visites ?Nous espérons avoir la chance de vous accueillir lors d'un prochain passage au Mont Ste Anne afin de vous offrir le service que vous méritez.CordialementKimberly

8/10 Good

Kristine

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
This was our first stay and we enjoyed it. Coming from Blue Mountain we found it lacked activities and restaurants.
Stayed 2 nights in Aug 2023
Response from Kimberly Nadeau on Aug 28, 2023
Dear Kristine,On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. CordiallyKimberly

10/10 Excellent

Kevin

Stayed 3 nights in Aug 2023
Response from Morgane on Sep 12, 2023
Bonjour Kevin,Nous vous remercions d'avoir pris le temps de partager votre retour d'expérience. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour.Au plaisir de vous accueillir lors d'un prochain passage au Mont Sainte-Anne!Cordialement,

8/10 Good

Kim

Travelled with family and small children
Liked: Amenities
Nice and beautiful hotel
Stayed 1 night in Aug 2023
Response from Morgane on Aug 23, 2023
Dear Kim, Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay and it was a real pleasure for us to welcome you!We would be very happy to welcome you on a future stay.Sincerely

10/10 Excellent

JASIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and very professional service. We stayed in the penthouse which was a hit with kids. View of the mountain was nice. Breakfast was adequate but limited choices if you are muslim. Options for late dining are little limited if you want to go out of hotel. Area itself is amazing and hotel grounds are well maintained and beautiful. Kids loved the pool
Stayed 1 night in Aug 2023
Response from Morgane on Sep 7, 2023
Dear Jasim,Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay and it was a real pleasure for us to welcome you!We would be very happy to welcome you on a future stay.Sincerely

10/10 Excellent

Deborah

Stayed 2 nights in Aug 2023
Response from Morgane on Sep 9, 2023
Chère Deborah,Nous vous remercions d'avoir pris le temps de répondre a notre questionnaire de satisfaction.Nous sommes heureux d'apprendre que vous avez apprécié votre séjour!Au plaisir de vous accueillir lors d'un prochain passage au Mont Ste Anne Cordialement

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Kimberly Nadeau on Aug 20, 2023
Cher Antonio,Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé votre avis sur votre séjour. Il est toujours encourageant d'entendre des commentaires positifs, en particulier lorsqu'ils proviennent de ceux qui comptent le plus … vous ! Vos commentaires ont été partagés avec toute l'équipe Delta afin de célébrer les excellentes expériences que nous avons offertes aux clients. Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires. Nous espérons vous accueillir à nouveau bientôt.CordialementKimberly

8/10 Good

Nancy

Stayed 1 night in Aug 2023
Response from Kimberly Nadeau on Aug 19, 2023
Bonjour Nancy,Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé votre avis sur votre séjour. Il est toujours encourageant d'entendre des commentaires positifs, en particulier lorsqu'ils proviennent de ceux qui comptent le plus … vous ! Vos commentaires ont été partagés avec toute l'équipe Delta afin de célébrer les excellentes expériences que nous avons offertes aux clients. Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires. Nous espérons vous accueillir à nouveau bientôt.CordialementKimberly

10/10 Excellent

Anik, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. Excellent facility.
Stayed 1 night in Aug 2023
Response from Morgane on Aug 17, 2023
Dear Anik,Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay and it was a real pleasure for us to welcome you!We would be very happy to welcome you on a future stay.Sincerely

8/10 Good

Mostafa, Laval

Très bon...
Stayed 1 night in Aug 2023
Response from Kimberly Nadeau on Aug 15, 2023
Chère Mostafa,Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé votre avis sur votre séjour. Il est toujours encourageant d'entendre des commentaires positifs, en particulier lorsqu'ils proviennent de ceux qui comptent le plus … vous ! Vos commentaires ont été partagés avec toute l'équipe Delta afin de célébrer les excellentes expériences que nous avons offertes aux clients. Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires. Nous espérons vous accueillir à nouveau bientôt.CordialementKimberly

8/10 Good

Maziyar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Enviromenemet
Stayed 3 nights in Aug 2023
Response from Kimberly Nadeau on Aug 15, 2023
Dear Maziyar,Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé votre avis sur votre séjour. Il est toujours encourageant d'entendre des commentaires positifs, en particulier lorsqu'ils proviennent de ceux qui comptent le plus … vous ! Vos commentaires ont été partagés avec toute l'équipe Delta afin de célébrer les excellentes expériences que nous avons offertes aux clients. Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires. Nous espérons vous accueillir à nouveau bientôt.CordialementKimberly

10/10 Excellent

Al

Stayed 1 night in Aug 2023
Response from Kimberly Nadeau on Aug 15, 2023
Dear Al,On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. CordiallyKimberly

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view and amenities
Stayed 1 night in Aug 2023
Response from Kimberly Nadeau on Aug 15, 2023
Chère Lynn,Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé votre avis sur votre séjour. Il est toujours encourageant d'entendre des commentaires positifs, en particulier lorsqu'ils proviennent de ceux qui comptent le plus … vous ! Vos commentaires ont été partagés avec toute l'équipe Delta afin de célébrer les excellentes expériences que nous avons offertes aux clients. Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires. Nous espérons vous accueillir à nouveau bientôt.Cordialement Kimberly

10/10 Excellent

Vy

Liked: Cleanliness, staff & service, property conditions & facilities
It offers lots choices for rooms, four different pools. Awesome place to stay with family.
Stayed 1 night in Aug 2023
Response from Kimberly Nadeau on Aug 15, 2023
Dear Vy,On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. CordiallyKimberly

10/10 Excellent

Corasol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Morgane on Aug 11, 2023
Bonjour Corasol,Nous vous remercions d'avoir pris le temps de répondre a notre questionnaire de satisfaction.Nous sommes heureux d'apprendre que vous avez apprécié votre séjour!Au plaisir de vous accueillir lors d'un prochain passage au Mont Ste Anne Cordialement

2/10 Terrible

Amir

Travelled with family
Disliked: Staff & service
1-I ordered walking shower did not get one we got tub 2- bathroom silk had a crack and dirty 3- caffe maker had used tea bag from last guest still in the coffee maker 4- pool was dirty 5- pool too far 6- front desk did not care to rectify regarding the walking bathrooms when it was mentioned.
Stayed 3 nights in Aug 2023
Response from Morgane on Aug 11, 2023
Dear Amir, Thank you for taking the time to leave your review regarding your stay.However, we are sorry to hear that your stay did not meet your expectations and we apologize for any inconvenience. Best regards

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Morgane on Aug 9, 2023
Cher Kevin,Nous vous remercions d'avoir pris le temps de répondre a notre questionnaire de satisfaction.Nous sommes heureux d'apprendre que vous avez apprécié votre séjour!Au plaisir de vous accueillir lors d'un prochain passage au Mont Ste Anne Cordialement,

10/10 Excellent

silviana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location a specialty if you have a dog .
Stayed 2 nights in Aug 2023
Response from Morgane on Aug 9, 2023
Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay and it was a real pleasure for us to welcome you!We would be very happy to welcome you on a future stay.

10/10 Excellent

Michel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, rooms very clean and location within 30 km from Quebec and 40 km from Charlevoix
Stayed 2 nights in Aug 2023
Response from Morgane on Aug 5, 2023
Dear Michel,Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay and it was a real pleasure for us to welcome you!We would be very happy to welcome you on a future stay.Sincerely

10/10 Excellent

Dongting

Liked: Staff & service, amenities, property conditions & facilities
Beautiful! Excellent services and nice vacation stay.
Stayed 4 nights in Jul 2023
Response from Morgane on Aug 4, 2023
Dear Dongting,Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay and it was a real pleasure for us to welcome you!We would be very happy to welcome you on a future stay.Sincerely

8/10 Good

Iraivi

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Kimberly Nadeau on Aug 1, 2023
Dear Iraivi,On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Cordialement KImberly Nadeau

10/10 Excellent

Abhishek

Stayed 1 night in Jul 2023
Response from Kimberly Nadeau on Aug 19, 2023
Dear Abhishek,On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. CordiallyKimberly

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Kimberly Nadeau on Aug 1, 2023
Dear Henry,Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay, and it was a real pleasure for us to welcome you! We would be very happy to welcome you on a future stay.CordiallyKimberly Nadeau

10/10 Excellent

Yuriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Definitely will be back
Stayed 1 night in Jul 2023
Response from Kimberly Nadeau on Aug 1, 2023
Dear Yuiry,Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay, and it was a real pleasure for us to welcome you! We would be very happy to welcome you on a future stay.CordiallyKimberly

8/10 Good

Almir

Travelled with family
Liked: Cleanliness, staff & service, amenities
The environment was beautiful around the hotel. Less about the hotel was the bathroom ... needs maintenance! Otherwise the room was clean and tidy!
Stayed 2 nights in Jul 2023
Response from Kimberly Nadeau on Aug 1, 2023
Dear Almir,Thank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay, and it was a real pleasure for us to welcome you! Terribly sorry about the bathroom . What needed to be repaired exactly?We would be very happy to welcome you on a future stay.

4/10 Poor

KIRANJOT

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2023
Response from Florence on Jul 17, 2023
Hi KIRANJOT, Please let us know what we could do better regarding your stay. We are sorry that it wasn't up to your expectations. Sincerely

6/10 Okay

Adam

Stayed 1 night in Jul 2023
Response from Kimberly Nadeau on Aug 1, 2023
Cher Adam,Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé votre avis sur votre séjour. Il est toujours encourageant d'entendre des commentaires positifs, en particulier lorsqu'ils proviennent de ceux qui comptent le plus … vous ! Vos commentaires ont été partagés avec toute l'équipe Delta afin de célébrer les excellentes expériences que nous avons offertes aux clients. Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires. Nous espérons vous accueillir à nouveau bientôt.CordialementKimberly Nadeau

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful facility!!!
Stayed 3 nights in Jul 2023
Response from Florence on Jul 10, 2023
Thank you for your great feedback !We hope to welcome you back.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2023
Response from Kimberly Nadeau on Jul 4, 2023
Bonjour,Nous vous remercions d'avoir pris le temps de répondre à notre questionnaire de satisfaction. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour! Au plaisir de vous accueillir lors d'un prochain passage au Mont Ste AnneThank you very much for responding to our satisfaction survey.We are glad to hear that you enjoyed your stay, and it was a real pleasure for us to welcome you! We would be very happy to welcome you on a future stay.Cordially / CordialementKimberly Nadeau Directrice adjointe à la réception