Our room was very nice, a front view out to the Chateau Frontenac. The room had a faux fireplace and a brick and stone wall which added a warmth to the space. The bed was comfortable although I have had more comfortable beds in other hotels. The staff was terrific. At various times we asked the front desk staff to deal with a toilet issue and to resupply our room with kleenex and coffee pods, and each time they handled our requests with a cheerful attitude and immediate attention. Overall, we can recommend this property without reservation.