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Reviews of Domaine de la Vallée d'Ax

3 out of 5
Domaine de la Vallée d'Ax
Le Tourbillon RN 20, route d'Andorre, Ax-les-Thermes

Reviews

8.4

Very good

Rating 10 - Excellent. 88 out of 255 reviews" "
Rating 8 - Good. 121 out of 255 reviews" "
Rating 6 - Okay. 37 out of 255 reviews" "
Rating 4 - Poor. 5 out of 255 reviews" "
Rating 2 - Terrible. 4 out of 255 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ax les Thermes
Lovely chalet in the beautiful town of Ax, wish we had time to try out the healing natural spa waters
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and pleasant. Clean apartment a short drive from cable car in town. Free parking.
Stayed 7 nights in Mar 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for skiing
Basic accommodation which is all you need on a skiing holiday. Clean, warm and friendly. And a stone's throw from the ski lift! Will definitely stay again.
Stayed 4 nights in Jan 2018

10/10 Excellent

Jon, Iowa City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for an extended stay
This is complex of ski-style apartments on the edge of town. You have to rent sheets and towels and there is no hotel servicing of rooms. With that in mind, and given the economical rates (esp. out of season), this is a great place to stay. The apartment is quiet, the kitchen small but well appointed, handy balcony for taking the air and a bit of a view, good internet link, and a pretty walk for half a mile along the river to the center of town, which has stores and restaurants (and the leper pool). It is a good place for hiking or soaking up French mountain culture. And the reception folks speak good enough English to make it all manageable without any French.
Stayed 10 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
We only stayed 1 night. This is a great place and town to stay longer! It was nice to have an apartment!
Stayed 1 night in Jul 2017
Response from Jean-Pierre on Jul 16, 2017
Hello, all the team of the Domaine de la Vallée d' Ax thank you for your kind review. Best regards

8/10 Good

sarah

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Convenient and friendly hotel
Great location for skiing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well equipped except for the bed
These basic apartments are clean with a well equipped kitchen. You need to go prepared as there is no washing up liquid or stuff for cleaning floors, no dish cloth or tea towel supplied even if you paid for the optional bedding and towels. The hot water was limited so be careful, I had a decent bath the first night but second night it ran cold fairly soon. The worst thing was the bed which looked like a glorified camp bed. It was actually quite comfortable to sleep on but because there was no settee or easy chair I wanted to lounge on it and as there was no headboard and the bed was so light it slid away from the wall making it impossible to sit comfortably to read. I would say you really need to have your own car as there is a steep footpath leading to the town which I would not fancy in bad conditions, and certainly wouldn't want to go that way with ski gear.There is a bus to the town centre which goes at 8.20, 10.00 and 12.00 but only at weekends or in busy holiday periods. I probably wouldn't stay there again if I could help it, mainly because of the bed but also I prefer to be able to walk to the cable car.

6/10 Okay

Kevin, UK

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
This is a longstay self catering apartment
The staff was pleasant on checkin. But as it was self catering, you have to pay extra for (clean) sheets and towels. There is no dining room, you need to go around 1 mile into Aix-Les-Thermes for a restaurant. A nice balcony though.

6/10 Okay

Gautam, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth it
the utensils were not clean. had to pay linen as well beyond the towels which were mentioned.

4/10 Poor

The Travellers, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Not for Me
The hotel was basic at best, but not a hotel, it was a room you rent. It had not Free Wifi and what wifi was offered didn't work. One of the beds was dirty and their reaction to this was 'ok'. It was a nice area, but not a place I would stay if it was the last hotel in the land. It was not as advertised and the pictures on line do not show it as it really is.

8/10 Good

Malcolm, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good base for a short budget ski trip
The accommodation offered enough space for two adults and three children for 5 nights. We took breakfast to get fresh croissants and bread. We wanted a small French family ski resort in a nice town and no queues for ski lifts. Hotel staff, restaurants, ski hire, ski lift, instructors were all friendly despite our poor French. Drive from Carcassonne was picturesque, although the hair pin bends were less fun in the snow.

8/10 Good

Sam, Maryland, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self-service studio apt
This is a new studio apt which does not provide maid service--have to make your own bed and pay extra 3 euro//persoin for towels. Nevertheless, the staff was extremely helpful, and actd like a concierge in a 5 star property. The apts have a small kitchen nice for saving on restaurants. The location is excellent, a couple of blocks from town. Warning, your GPS may not be able to find this place, and signage is poor. It is directly off N20 behind another apt complex just south of centre de ville. Ax-les-Thermes is spectacular, and don't miss the spa, which has the best whirlpools on the planet.

10/10 Excellent

Sarah, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residence MVM Domaine de la Vallee d'Ax
Our stay was in July 2010 (for the Tour de France)The newest property I have ever stayed in. Very comfortable. Thanks to GoogleMaps and some reviews I already knew that the swimming pool was not completed. The only disappointment. Ax Les Thermes is a lovely place. Perhaps next time we will stay longer.

10/10 Excellent

Karen, Centennial, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MVM Domaine
This hotel/condos are just outside of town & were easy to get t & from the village as well as the gondoloa to the ski/biking areas. We had difficulty finding it as the name on the sign at the street does not say the name as it was on the reservation. The staff was pleasant & helpful, the breakfast was very good. Appreciated the wireless internet availability. There is a small hiking path through the trees behind the buildings that is a shortcut into town & was wonderful to walk. The condo was spacious & clean. Only complaint: people next door smoking & talking loudly on their balcony which required we close our bedroom window to sleep.

8/10 Good

Luc

Liked: Cleanliness, room comfort
Appartement confortable, propre, bien situé, personnel agréable
Stayed 1 night in Oct 2022

10/10 Excellent

Cedric

Travelled with partner
Liked: Cleanliness
Parfait
Stayed 1 night in Sep 2022

8/10 Good

Philippe

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

nicole

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022

6/10 Okay

Ginette

Stayed 1 night in May 2022

10/10 Excellent

Joel

Stayed 1 night in Mar 2022

8/10 Good

ANDRE

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Recommandations
Personnel de l’accueil très accueillant et souriant. Tout est très bien expliqué concernant le séjour. Je recommande cet établissement.
Stayed 1 night in Feb 2022

10/10 Excellent

Clément

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Broquet

Liked: Cleanliness, room comfort
Très bien au calme
Stayed 1 night in Jun 2021
Response from Jean-Pierre on Jul 28, 2021
Bonjour, toute notre équipe se réjouit que vous ayez apprécié votre séjour et vous remercie d'avoir pris le temps de poster votre agréable avis Cordialement

8/10 Good

Régis

Liked: Cleanliness, room comfort
le bon compromis
location d'un studio pour quelques jours à 2 accueil très pro, agréable ! studio bien équipé, situé dans la partie haute de la ville, accès au centre en 10 min à pied bonnes vacances !
Stayed 4 nights in Dec 2020
Response from Jean-Pierre on Feb 2, 2021
Bonjour, vous avez aimé votre séjour dans notre résidence et toute notre équipe s'en réjouit et vous remercie d'avoir posté votre avis. En l'attente de vous recevoir, une fois encore, bientôt Cordialement

10/10 Excellent

Jean François

Travelled with group
Liked: Cleanliness, room comfort
Sejour équipé
Appartement très correct et propre. Assez bien indiqué pour y parvenir, mais un peu éloigné du centre ville ( 15mn a pied pour y aller et 15mn pour y remonter) . Prévoir draps et serviettes: pas très bien indiqué dans la présentation. Petit déjeuner correct, mais non à volonté cause covid. Endroit très calme.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio, apartamentos completos con todo lo necesario, cama muy cómodas y sitio súper tranquilo
Stayed 1 night in Feb 2020
Response from Jean-Pierre on Mar 9, 2020
Todo nuestro equipo te agradece por tomarte el tiempo de publicar tu muy agradable opinión. Atentamente

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
El xalet decepcionante
El xalet muy sucio, viejo i dejado. Para alquilar un xalet en estas condiciones mejor no alquilarlo.
Stayed 1 night in Dec 2019

8/10 Good

Frédéric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre et pratique.
Stayed 4 nights in Oct 2019

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé pour visiter la région d’Ax
Prendre note que la literie n’est pas inclus, aucun savon, serviettes etc. Vous devez faire la ménage lors de votre départ. Ordinaire Pour le reste, appartement pour 6 est juste suffisant pour 2 personnes
Stayed 3 nights in Oct 2019

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Jean-Pierre on Jul 25, 2019
Bonjour Annie, Merci d'avoir pris le temps de poster votre très agréable avis sur le site. Cordialement

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Jean-Pierre on Jul 24, 2019
Bonjour, vous avez aimé votre séjour dans notre établissement et toute notre équipe s'en réjouit. Merci d'avoir pris le temps de poster votre avis Cordialement

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Mécontent
La piscine était à disposition des clients, mais côté hygiène, l'eau de la piscine sale et le fond je ne vous en parle pas. La vaisselle pas propre. Nous n'y retournerons plus.
Stayed 1 night in Jul 2019
Response from Jean-Pierre on Jul 25, 2019
Bonjour, vous n'avez pas aimé votre séjour dans notre établissement et toute notre équipe s'en désole car nous faisons toujours le maximum pour plaire au plus grand nombre tout en ayant conscience que nous ne pouvons pas plaire à tous. Notre piscine est ouverte à tous gratuitement et sa vue montagne est superbe. Néanmoins, vous avez raison, même si la piscine est nettoyée tous les matins, sa proximité avec la forêt (5 mètres) entraine des nuisances. Effectivement des feuilles sont emportées par le vent et tombent dans la piscine durant la journée mais c'est le prix à payer pour avoir une vue exceptionnelle sur "la Dent d' Orlu". En regrettant que vous soyez déçu Cordialement

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement très propre et bien agencé. Cadre superbe.
Stayed 1 night in Jun 2019
Response from Jean-Pierre on Jul 24, 2019
Bonjour, vous avez apprécié votre séjour dans notre établissement et toute notre équipe s'en réjouit. Merci d'avoir pris le temps de poster votre avis Cordialement

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gentillesse et l'attention du personnel, la propreté, le grand lit très confortable
Stayed 11 nights in May 2019
Response from Jean-Pierre on Jul 24, 2019
Bonjour, vous avez aimé votre séjour dans notre établissement et toute notre équipe s'en réjouit. Merci d'avoir pris le temps de poster votre avis Cordialement

8/10 Good

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 journée c'est bien mais ce n'est pas un hotel mais le confort est parfait pour un séjour de plusieurs jours petit déjeuner très bien
Stayed 1 night in Apr 2019
Response from Jean-Pierre on Jun 13, 2019
Bonjour, vous avez aimé votre séjour dans notre résidence et toute notre équipe s'en réjouit. merci, d'avoir pris le temps de poster votre avis Cordialement

8/10 Good

Oleksandr

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

martial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
très bon accueil, très propre et literie excellente
Stayed 4 nights in Mar 2019

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Studio très agréable et lumineux, au calme. Personnel très serviable et souriant, de bons conseils.
Stayed 1 night in Feb 2019

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 21 nights in Nov 2018

10/10 Excellent

Renaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Domaine d'Ax
Très bel hôtel à 12 min à pieds du ce très d'Ax. Chambre /studio Propre agrémentée en matériel de cuisine. Un plus: WC et salle de bain séparée. Très bonne literie. Je recommande
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Résidence très calme à cette période de l'année. Pourrais améliorer la literie.
Stayed 2 nights in Oct 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel en entorno natural
Hotel ubicado en un magnífici entorno montañoso. El personal es atento. A tener en cuenta que la recepción tiene horario limitado y las sábanas y toallas se cobran a parte.
Stayed 1 night in Oct 2018

10/10 Excellent

Jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon séjour
le séjour s'est très bien passé, le domaine est calme malgré sa grandeur, bien situé, l'appartement est très propre, le village est facilement accessible par un chemin dans la forêt, la piscine est propre et bien chauffée
Stayed 4 nights in Aug 2018
Response from Jean-Pierre on Oct 26, 2018
Bonjour vous avez apprécié votre séjour dans notre résidence et toute notre équipe s'en réjouit Merci d'avoir pris le temps de poster votre avis sur le site Cordialement

8/10 Good

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
4 jours très sympathique, belle piscine et acccessibilte aisé. Vu panoramique sur les Pyrénées. Confort assez simple mais tout à fait correcte pour le prix et l'environnement. Nous reviendrons et retenons l'adresse.Le personnel est tres disponible et très agréable.
Stayed 4 nights in Jul 2018