Le agradecemos por haber elegido Iberostar Selection Playa Mita en sus recientes vacaciones.Nos alegra saber que disfrutó de su estancia . Sería un placer poder volver a darle la bienvenida en un futuro no lejano. Gracias por elegirnos para descansar y hasta muy pronto.Atentamente,

Muchas gracias por su comentario y por compartirlo con el resto de los viajeros.Es un placer saber que disfrutó de su estancia en nuestras instalaciones y esperamos poder volver a darle la bienvenida muy pronto.Atentamente,

Muchas gracias por haber elegido Iberostar Selection Playa Mita.Le aseguramos que estamos totalmente comprometidos con nuestros huéspedes y con su seguridad y bienestar. Por esta razón, amablemente sugerimos a nuestros huéspedes utilizar calzado adecuado en la zona de alberca, para evitar cualquier contratiempo. Esta es una zona que está constantemente húmeda debido a su cercanía con el agua. Reiteramos la seriedad con la que Iberostar Hotels & Resorts toma todos los asuntos relacionados con la seguridad de nuestros huéspedes y nuestro total compromiso con su bienestar. Agradecemos de antemano su comprensión y esperamos que no sea esta la última vez que contemos con su visita porque será para nosotros un orgullo el volverlo a alojar.Atentamente,

Muchas gracias en nombre de todo el equipo por compartir una opinión tan positiva tras su estancia entre nosotros.El que haya disfrutado de sus vacaciones no puede hacernos sentir más orgullosos y esperamos, sinceramente, volver a alojarlo pronto para superar esta experiencia.Atentamente,

We would like to express our appreciation for your kind words and positive rating of Iberostar Selection Playa Mita. It was a pleasure to read your description of our establishment and it motivates us to maintain our standards. Of course, we will relay your compliments to our team, they will be delighted to know that they enhanced your holiday experience.It would be an honour to serve you again in the future at our hotel, until then we wish you all the best.Kind regards,

Muchas gracias por su magnífica valoración que ha compartido.Nos alegramos de que haya podido descansar en Iberostar Selection Playa Mita así como de que la combinación perfecta de vocación de servicio, excelente ubicación y variada gastronomía, entre otros detalles, hayan contribuido a que su estancia fuera tan positiva.Por otro lado, lamentamos sinceramente que su habitación no haya estado a la altura de sus expectativas, ya que tratamos de cuidar cada detalle para que nuestros huéspedes disfruten de su estancia con nosotros. Asimismo, le aseguramos que nuestro equipo sigue un estricto programa para mantener nuestras habitaciones en las mejores condiciones. Sin embargo, compartiremos sus comentarios al departamento correspondiente para su consideración. Esperamos, sinceramente, que nos vuelva a elegir en el futuro para disfrutar de unas excelentes vacaciones al mejor estilo Iberostar.Atentamente,

Muchas gracias por su comentario y por compartirlo con el resto de los viajeros.Es un placer saber que disfrutó de su estancia en Iberostar Selection Playa Mita. Igualmente, siendo la pasión por la gastronomía un pilar fundamental de nuestra compañía nos enorgullece que nuestra excelente oferta culinaria haya sido de su agrado.Nuevamente le agradecemos por compartir sus comentarios con nosotros y esperamos poder volver a darle la bienvenida muy pronto.Atentamente,

It was a pleasure to host you at Iberostar Selection Playa Mita on your recent holidays.We have treated your description as a success story and your comments confirm that we are definitely on the right track with our numerous efforts and our attention to detail.Thank you again for your kind review and will be delighted to welcome you back to one of our hotels in the near future.Best Regards,

We thank you for choosing Iberostar Selection Playa Mita as host of your recent vacations.Allow us to mention that we try to please all our guests and we believe that a pleasant and convenient surroundings are paramount to our guest's enjoyment during their stay with us and we are pleased to know that our privileged and secluded location was of your liking.Thank you again for sharing your motivating comments and we look forward to serving you again at our hotel.Best Regards,

We want you to know that your review of Iberostar Selection Playa Mita is very much appreciated. We are always delighted to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories.Our combination of both professional and friendly service is one of our main priorities and we are always working to provide our guests with a genuinely wonderful experience.Again, we appreciate your positive comments and look forward to welcoming you back again soon.Best Regards,

Estamos encantados de que sus vacaciones hayan sido muy satisfactorias y de que su experiencia en Iberostar Selection Playa Mita haya estado a la altura de sus expectativas.De igual manera, nos alegra saber que disfrutó de nuestra excelente gastronomía y del servicio brindado por nuestro maravilloso personal , que día a día se esfuerza para poder brindar a nuestros huéspedes una experiencia inolvidable. Esperamos darle de nuevo la bienvenida y que encuentre entre nosotros esa casa lejos de casa.Atentamente,

Estamos encantados de que su paso por Iberostar Selection Playa Mita haya sido tan positivo y deseamos, sinceramente, tener una nueva oportunidad de proporcionarle unos recuerdos maravillosos si nos vuelve a premiar con su visita en el futuro.Atentamente,

It is always fabulous for us to receive such complimentary reviews like yours. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday at Iberostar Selection Playa Mita. We have treated your description as a success story and your comments confirm that we are definitely on the right track with our numerous efforts and our attention to detail. Also, we are pleased to read how happy you and your family were with our culinary offer. We are very proud of our excellent gastronomic choice and quality, so to hear your compliments is wonderful for us!On the other hand, allow us to inform you that the temperature of the pool varies according to the outside climate. On summer days it is much warmer and on other seasons the water can feel colder. We are saddened to know that on this occasion you were not able to fully enjoy our pools.Likewise, we thank you for sharing your observations with us as they are an invaluable tool that help us to enhance our service and therefore, our guests' experiences.We hope to have the honor of hosting you once again on your upcoming vacations.Kindly,

We want you to know that your review of Iberostar Selection Playa Mita is very much appreciated. We are always delighted to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories.Our combination of both professional and friendly service is one of our main priorities and we are always working to provide our guests with a genuinely wonderful experience.Again, we appreciate your positive comments and look forward to welcoming you back again soon.Best Regards,

First and foremost, we would like to express our appreciation to you for choosing Iberostar Selection Playa Mita for your holidays and for taking the time to share your comments with us. We have treated your opinion as a success story and we would all be delighted to welcome you back in the not too distant future. Until then we wish you all the best.Kind Regards,

Thank you for choosing us for your recent holiday and also for taking the time to share your opinion with us.We sincerely regret reading that your recent stay at Iberostar Selection Playa Mita fell short of your expectations. Allow us to mention that at Iberostar, we are on a daily quest for culinary perfection. Our team of hand-picked professional chefs, using only the highest quality ingredients aim to please the palates of our valued guests. We will take note and use the improvement opportunity that this gives us.On the other hand, we regret your disappointment with your room as our goal is to offer our guests a comfortable stay to enable them to enjoy their holidays. As we are constantly striving to improve all our services, we have taken note of your observation. So again, we thank you for sharing this constructive review with us and we hope to welcome you back again soon.Best regards,

We would like first of all to thank you for your excellent review of Iberostar Selection Playa Mita. Our goal is to create a particularly pleasant atmosphere for our guests with our numerous services in our wonderfully designed hotel, so your words confirming our success are really important to us. It is also good to know that you hold us in fond memories and we very much hope that you visit us again soon.Best Regards,

Nos es grato saber que su estancia en Iberostar Selection Playa Mita ha sido estupenda y que ha disfrutado de sus vacaciones. De igual manera, nos alegra saber que disfrutó del servicio brindado por nuestro maravilloso personal , que día a día se esfuerza para poder brindar a nuestros huéspedes una experiencia inolvidable.Deseamos darle de nuevo la bienvenida en un futuro no lejano para que, una vez más, se sienta como en casa entre nosotros.Atentamente,

Firstly we thank you for contacting us to share your concerns related to your recent holiday.We strive daily for complete customer satisfaction, and we are sorry for the impression that you have received during your time with us. We would like to emphasize that at Iberostar, service orientation and personalized attention to our customers are of the utmost importance and it is our priority to guarantee a memorable vacation for our guests. We assure you that our front desk team does everything in their hands to assist our guests with their bookings the best possible way. We thank you for sharing your experience with us and regret that it made your holiday seem less than perfect. It is important to mention that all photos and videos on our website are taken on-site by a group of photographers and updated in a certain period of time in order to provide our guests with an accurate view of our beautiful Resort. We are sorry that you had a different perception of our Resort. We certainly believe that our positive reviews are a confirmation of the efforts of our staff. Allow us to inform you that a very substantial portion of our business is repeat business. We believe that the level of repeat business that we have experienced over the years is the very best testimony to the manner in which we have cared for our guests, to their sense of comfort and safety and to their very high level of satisfaction.Although it would appear this was not the perfect fit for you, we hope you will join us again at one of our many other beautifully located Iberostar hotels for your next holiday.Best regards,

We would like to thank you for choosing Iberostar Selection Playa Mita for your holiday and for sharing your experience with us.. Allow us to explain that the temperature of the pool varies according to the outside climate. We regret that you were not able to fully enjoy our pools.Again, we thank you for choosing Iberostar Selection Playa Mita for your holiday and hope to have the pleasure of serving you again soon.Best regards,

We really appreciate you notifying us of your concerns related to your recent stay with us.Gastronomy is one of the pillars of our establishment, and we work on a daily basis to surpass ourselves. We sincerely regret that on this visit we did not please you with our gastronomic offer. We shall use your constructive critique and ideas to help us reach our goal of complete customer satisfaction.Once more, we thank you for your review and hope to see you in the future at one of our hotels.Best regards,

It has been most pleasing to read that you had such a great time in our hospitality and we want to thank you for sharing it with others. The fact that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we will continue working hard to achieve this every day. We try to think of everything to provide our guests with a perfect holiday.Once more, we thank you for sharing this review of our hotel and we hope that we will be able to serve you again in the future.Best Regards,

Un huésped satisfecho es para nosotros el mejor indicador de que estamos trabajando en la buena dirección.Esperamos darle de nuevo la bienvenida en un futuro no lejano para conquistarlo, una vez más, con el estilo que nos distingue en Iberostar.Hasta muy pronto.Atentamente,

Ante todo le damos las gracias por compartir este comentario tras su estancia en Iberostar Selection Playa Mita.Nos complace saber que se ha sentido muy bien entre nosotros e, igualmente,le agradecemos por compartir sus observaciones con nosotros. Esperamos volver a saludarlo en un futuro no lejano.Atentamente,

We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us.The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction.We look forward to serving you again to repeat or even surpass this experience.Kind regards,

We thank you for taking the time to share this wonderful impression of your stay with us. It is of major importance to us that our guests appreciate our well-thought-out holiday concept. Our day to day efforts are to guarantee our guests can experience the highest levels of comfort in a really pleasant atmosphere. Again we thank you for sharing this fabulous review of Iberostar Selection Playa Mita and we hope to welcome you back again in the not too distant future.Best Regards,

Thank you for taking the time to share your impressions of your stay at Iberostar Selection Playa Mita. It has been an absolute pleasure to read your praise concerning the cuisine at our Steakhouse “La Bahía”, that you enjoyed during your stay with us. It makes us really happy to see that you noticed how important this part of our company is to us. On the other hand, regarding your comments on the service of our wait staff, we will take note of the improvement opportunities that your observations offer us. Excellence in service truly is one of our strengths and we work with enthusiasm for it to remain so. Customer orientation and a personalized service are essential to achieving maximum satisfaction among our guests and we are sad that during your stay we did not accomplish our goal with you. We will pass on your comments to the correct department for their consideration and we apologize for any inconvenience caused.We thank you once again for your opinion and we look forward to welcoming you back again. Until then, we wish you all the best.Best regards,

Ha sido un placer recibirle en Iberostar Selection Playa Mita. Gracias por este comentario sobre nuestro hotel, así como por transmitirnos sus críticas constructivas. Permítanos mencionar que la pasión por la gastronomía es uno de los pilares de nuestra compañía y nuestro equipo de chefs expertos se esfuerzan diariamente en ofrecer una rueda de menús capaz de satisfacer los paladares más exigentes. Haremos llegar sus observaciones a los departamentos correspondientes para su consideración, a sabiendas de la importancia de escuchar a nuestros huéspedes.Permítanos invitarle en el futuro a comunicarnos durante su estancia cualquier sugerencia que pueda tener pues estaremos encantados de ayudarlo en la medida de nuestras posibilidades para que sus vacaciones sean aún más agradables.Esperamos tener la oportunidad de saludarlo de nuevo en un futuro no lejano.Atentamente,

Estamos encantados de que su paso por Iberostar Selection Playa Mita haya sido tan positivo y deseamos, sinceramente, tener una nueva oportunidad de proporcionarle unos recuerdos maravillosos si nos vuelve a premiar con su visita en el futuro.Atentamente,

First of all, we want you to know that we are really happy that you had such an excellent holiday with us and thank you for sharing your experience. As we aim on a daily basis to exceed the needs and goals of our valued guests and provide them with a place of joy and total comfort, we are obviously humbled by your kind words.We would like to express our gratitude once again for your wonderful feedback and hope to have the honour of serving you again soon.Best Regards,

We would like to, first of all, thank you for your kind review of your recent holiday with us at Iberostar Selection Playa Mita. Such pleasant feedback of our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.Likewise, we thank you for sharing your observations and we hope that we will continue to provide you with excellent holiday experiences in the future.Best Regards,

Gracias por su comentario. Lamentamos que no haya podido disfrutar plenamente de su estancia y desde aquí nos gustaría disculparnos por los posibles inconvenientes, sin embargo, esperamos que se haya llevado algunos recuerdos maravillosos de sus vacaciones con nosotros. Deseamos que haya disfrutado de un buen viaje de regreso a casa. Será un placer para nosotros tener la oportunidad de volverlo a saludar en un futuro no lejano.Atentamente,

Agradecemos su comentario tras su estancia en Iberostar Selection Playa Mita.Nuestro objetivo es que nuestros huéspedes estén totalmente satisfechos y disfruten al máximo de su estancia, por todo ello tomamos buena nota de todas sus observaciones y esperamos poder cumplir con todas sus expectativas en sus próximas vacaciones.Gracias por su tiempo. Estaremos encantados de poder darle de nuevo la bienvenida muy pronto.Atentamente,

We thank you for choosing Iberostar Selection Playa Mita as host of your recent vacations.Allow us to mention that we try to please all our guests and we believe that a pleasant and convenient surroundings are paramount to our guest's enjoyment during their stay with us and we are saddened to know that our privileged and secluded location was not of your liking.We take this opportunity to kindly suggest always asking our Public Relations department about the best options for transportation services, they will be glad to assist you. We hope to have the opportunity of welcoming you again. Sincerely,

We would like first and foremost to thank you for choosing Iberostar Selection Playa Mita for your recent holiday and also for taking the time to share your opinion. Every day is a new challenge for us based on our passion for providing our guests with an environment similar to a home away from home. Thank you for sharing this positive feedback and we hope to welcome you back again soon.Best Regards,

Muchas gracias por su comentario y por compartirlo con el resto de los viajeros.Es un placer saber que en general disfrutó de sus vacaciones en Iberostar Selection Playa Mita.Por otro lado, permítanos informarle que la temperatura de la piscina varía de acuerdo al clima exterior. En días de verano ésta es mucho más templada y en días de invierno el agua puede llegar a sentirse más fría. Lamentamos mucho que en esta ocasión no haya podido disfrutar plenamente de nuestras piscinas. Apreciamos su crítica constructiva pues nos ayuda a mejorar de forma continua y a adaptarnos a las necesidades de nuestros huéspedes y esperamos poder volver a darle la bienvenida muy pronto.Atentamente,