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Reviews of Viva Dominicus Beach by Wyndham, A Trademark All Inclusive

3.5 out of 5
Viva Dominicus Beach by Wyndham, A Trademark All Inclusive
Bayahibe, San Rafael del Yuma, La Altagracia

Reviews

7.4

Good

Rating 10 - Excellent. 306 out of 1000 reviews" "
Rating 8 - Good. 332 out of 1000 reviews" "
Rating 6 - Okay. 171 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 100 out of 1000 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is wonderful. Only drawback for us was that it does not really cater to English-speaking guests. Would recommend for guests from France, Italy or South America.
Stayed 2 nights in Apr 2024
Response from Customer Care Staff Viva Dominicus Beach & Palace on Apr 19, 2024
Dear John,Thank you for sharing your comments about your stay at our property!Sincerely,

8/10 Good

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time, definitely recommend!
Stayed 5 nights in Apr 2024
Response from Customer Care Staff Viva Dominicus Beach & Palace on Apr 19, 2024
Dear Corina,Thank you for sharing your comments about your stay at our property!Sincerely,

10/10 Excellent

Shanaleha

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Customer Care Staff Viva Dominicus Beach & Palace on Apr 9, 2024
Dear Shanaleha,Thank you for sharing your score about your stay at our property!Sincerely,

10/10 Excellent

Catrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Customer Care Staff Viva Dominicus Beach & Palace on Apr 9, 2024
Dear Catrice,Thank you for sharing your score about your stay at our property!Sincerely,

6/10 Okay

Ekta

Good
Stayed 4 nights in Apr 2024
Response from Customer Care Staff Viva Dominicus Beach & Palace on Apr 5, 2024
Dear Ekta,Thank you for sharing your comments about your stay at our property!Sincerely,

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Customer Care Staff Viva Dominicus Beach & Palace on Apr 6, 2024
Dear Robert,Thank you for sharing your score about your stay at our property!Sincerely,

2/10 Terrible

caglar

Travelled with family
Liked: Amenities
Disliked: Cleanliness
it takes you 15 mins to get a drink from bar quality of drinks so poor open buffet was not organized and flies all around foods room design is so old we have seen many cockroaches and lizard at home my wife couldn’t sleep at all and hotel is so crowded like 3000 guests
Stayed 4 nights in Feb 2024
Response from Customer Care Team Viva Dominicus Beach & Palace b on Mar 8, 2024
Dear Caglar,Thank you for choosing our property for your vacation.We are sorry that our services have not met your expectations.Our main objective is to achieve the satisfaction of our guests and for this reason we want to thank you for your comments: all the observations that help us improve our services are very valuable to us.Hoping to welcome you back in our hotel.Best Regards,

10/10 Excellent

Kendra Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my boyfriend and we got the ocean view bungalow room 1112 and it it was amazing right on the beach, so we never had to got get a lounger we had it it all. The room was good but to be honest we don't really care about all the room stuff since we don't spend a lot of time in there anyways so it was a nice room but nothing over the top at all. The only thing I would like is to have a stocked mini bar and more bottle water, we had to keep asking for more waters. The beach is very well maintained and the water was just amazing. You could walk on the beach to the other resorts and check them out if you wanted. The only thing I did not like is that they only allow you to make 2 reservations to the restaurants per stay after that its only the buffet dinning. The food was okay nothing to brag about other then the restaurant called 25 that was just amazing food. the drinks are good and they get better if you tip just a fyi we noticed some more like a lot of people not tipping them, so when we did our drinks were so much better. Also this was not mention when I read the reviews before staying here, brush up on your Spanish, a lot of staff there dose not speak any English. Thankfully I had translation app so it was a little easier but a hassle at the same time. So my boyfriend and I downloaded babble since we do travel a lot and we love the Dominican Republic. So if you are looking for a vacation place I would recommend this place. We are defiantly coming back.
Stayed 5 nights in Feb 2024
Response from Customer Care Team Viva Dominicus Beach & Palace b on Mar 8, 2024
Dear Kendra Lynn Thank you for your review of the Viva Dominicus by Wyndham in Bayahibe! It is a pleasure indeed to receive such positive feedback following your recent stay, and we are delighted that you enjoyed your stay with us.Here at Viva Dominicus Beach and Palace by Wyndham we strive to provide the high standards of service that our guests enjoy, and have come to expect from our Brand. It is therefore very rewarding when this has been achieved.Thank you for recommending Viva Dominicus and please do not forget that we will be pleased to welcome you back anytime.Best regards,

10/10 Excellent

Juliano Cassiano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That’s was amazing I had a wonderful moments with my family over there my kids loved it
Stayed 6 nights in Dec 2023
Response from Customer Care Team Viva Dominicus Beach & Palace b on Jan 16, 2024
Dear Juliano Cassiano,Thank you so much for your valuable comments on your family vacation. It is very important to us to receive feedbacks and to know that you had a pleasant vacation.Please remember that we will be glad to welcome you back at Viva Wyndham Dominicus.Kind Regards,

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall beautiful property with multiple restaurants right outside the property. Private beach is beautiful.
Stayed 6 nights in Dec 2023
Response from Customer Care Team Viva Dominicus Beach & Palace b on Jan 8, 2024
Dear Sonia,It is more than a pleasure to know that you enjoyed your stay at Viva Dominicus Beach & Palace by Wyndham.Our main goal is the satisfaction of our guests. We look forward to receiving you again in the near future.Best Regards,

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
I have been to this property three times. I was married there five years ago and they did a phenomenal job then. When I returned this time they upgraded my room sent my wife and I a bottle of wine and some fruit. Some of the cleaners that clean the rooms decided to put flowers on the bed which my wife really loved. As I said I've been there three times I don't think I need to describe how unbelievable the property and services are there or I wouldn't be there three times. I have been recommending Viva Wyndham dominicus resort to many friends for many years now because I think it is a very large and beautiful resort with many things to do good for kids or adults water sports palm trees Beach Sun food staff everything is top notch and I probably will be going back there again and again. I want to give a special shout out to Freidilina, for making our stay wonderful as well as the manager for upgrading our room, and the cleaning staff.
Stayed 5 nights in Dec 2023
Response from Kind regards, Customer Care Team on Jan 7, 2024
Dear Gerald,We appreciate your valuable feedback about the stay you had at our property.It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Dominicus was enjoyable.Thank you for choosing our resort and for recommending us.

8/10 Good

Alan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Dec 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Dec 30, 2023
Dear Alan,Thank you for sharing your comments about your stay at our property!Sincerely,

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best entertainment in the area
Stayed 3 nights in Dec 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Dec 27, 2023
Dear Alfredo,Thanks for sharing your score about your stay at our property!Sincerely,

8/10 Good

Radomir

Stayed 9 nights in Dec 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Dec 15, 2023
Dear RadomirThank you for sharing your score about your stay at our property!Sincerely,

8/10 Good

Janelsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Customer Care Staff Viva Dominicus Beach & Palace on Mar 8, 2024
Dear Janelsy Thank you for sharing your score about your stay at our property!Sincerely,

4/10 Poor

Arkadzi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Dec 8, 2023
Dear Arkadzi,Thank you for sharing your comments about your stay at our property!Sincerely,

4/10 Poor

Arkadzi

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Spoiled vacation
We and our friends stayed in this hotel in February 2021 and we liked it, so we decided to spend our vacation here this year as well. Not as good as before… 1. Did not get rooms in the same bungalow. 2. Wi-Fi was not working inside the rooms. 3. Our room AC was working only intermittently (4-5 hours a day) for 4 Days. 4. Multiple requests to change rooms were denied. 5. No compensation for non-working AC was provided. 6. Our request to speak with management was denied.
Stayed 7 nights in Nov 2023
Response from Customer Care Team Viva Dominicus Beach & Palace b on Dec 8, 2023
Dear Arkadzi,Thank you for sharing your comments with us on your recent vacation in Bayahibe.We regret that you have left our hotel with this negative perception. Our main goal is always our guests’ satisfaction and enjoyment. We really apologize for not having met your expectations and we want to inform you that we sent your review to our reception manager in order to apply correctives measures. Sincerely,

2/10 Terrible

Anna, Arlington Heights

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was awful, lazy, unhelpful. The room very outdated, bathroom was dirty, no shelfs to put anything in the shower. Food was the same every single day, no variety, otherwise tasty, but you get tired of eating the same food. We went to a paid restaurant, where kids pay half price of the adult. You book through the app and it automatically asignes the people that are registered to the room which are two adults and two kids. They charged us for 4 adults anyway and refused to correct it. My husband refused to argue and just paid it, but the whole thing was ridiculous.
Stayed 7 nights in Nov 2023
Response from Customer Care Staff Viva Wyndham Dominicus Beach & on Nov 29, 2023
Dear Ana,Thank you for sharing your comments with us on your recent vacation in Bayahibe.We regret the inconveniences that you might have experienced during your recent vacation at our resort. We take our guest’s opinions very serious and therefore rest assured that your comments will be taken as valid points that will assist us in our commitment to continue improving the quality of our services for our future guest.Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit Bayahibe.Kind regards,

8/10 Good

Sergii

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was excellent
Stayed 7 nights in Nov 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Nov 13, 2023
Dear Sergii,Thank you for sharing your comments about your stay at our property!Sincerely,

6/10 Okay

Raonel, Hormigueros

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good property, excellent beach, good pool but Bad service, bad food.
Stayed 3 nights in Nov 2023
Response from Customer Care Team Viva Dominicus Beach & Palace b on Nov 13, 2023
Dear Raonel,Thank you for your kind review. We are glad that your overall appreciation of our Resort was positive, but regret that not everything was perfect. Rest assured that your comments and observations will be taken into consideration.Thank you once more for your constructive feedback and it would be a pleasure for us to welcome you back.

8/10 Good

carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and well maintained. We had a wonderful time! Shout out to Julio for being so awesome to my family 💞 only downer is the food options at the buffet I feel they need to bring in other options as far meats and sides!!
Stayed 3 nights in Oct 2023
Response from Customer Care Team Viva Dominicus Beach & Palace b on Nov 7, 2023
Dear Carmen,Thank you for your review regarding the Viva Dominicus by Wyndham. It is very nice to read your good remarks about our services and facilities.We look forward to your next stay at our resort and thank you for recommending us.Kind regards,

10/10 Excellent

vahan vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Resort
Stayed 8 nights in Oct 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Oct 26, 2023
Dear Vahan Vince,Thank you for sharing your score about your stay at our property!Sincerely,

6/10 Okay

Albania

Liked: Property conditions & facilities
Disliked: Staff & service
Front desk staff was not very welcoming. He didn’t guide us properly or inform us of anything. My fiancè bracelet broke off but had it on his swimsuit packet and the security person try to kick him out of the property even though my fiancé had showing him the bracelet, explaining to him that it had broken off. Very disappointed!
Stayed 3 nights in Oct 2023
Response from Customer Care Team Viva Dominicus Beach & Palace b on Oct 26, 2023
Dear Albania,We really apologize for the inconvenience; we want to inform you that we sent your review to our security manager in order to apply correctives measures. Sincerely,

6/10 Okay

Rachael

Travelled with partner
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
Stayed 5 nights in Oct 2023
Response from Customer Care Team Viva Dominicus Beach & Palace b on Oct 12, 2023
Dear Rachael,Thank you for choosing Viva Wyndham Dominicus as destination for your vacation.We appreciate the time dedicated to write your opinion about your stay at our resort.We are glad that your overall appreciation of our Resort, but regret that not everything was perfect. Rest assured that your comments and observations will be taken into consideration.Thank you once more for your constructive feedback and it would be a pleasure for us to welcome you back.

8/10 Good

Charlenne

Travelled with partner
Liked: Cleanliness, amenities
Love the relaxing mode of the resort. Looove the hammock area and the restaurants. A few things can improve: service at bars and snack. Maintenance of toilet, pressure water in the shower. Club that sells rooms, too pushy for the guest to buy.
Stayed 4 nights in Oct 2023
Response from Customer Care Staff on Oct 12, 2023
Dear Charlenne,Thank you for sharing your comments with us on your recent vacation in Bayahibe.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have during your stay.Again thank you for choosing to stay with us.Kind regards,

10/10 Excellent

young in

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were upgraded to Palace side. beach & the crystal clear ocean here is incomparable to any other hotels in the vicinity. it's not my first time at this facility & i am always so impressed with the quality & cleanliness of the food here, very healthy options with abundance of vegetables, also amazing dessert section. The staff at Palace side was very good, specially MS Tania at the front desk. we were staying at Beach front room with amazing view but the building was in the process of renovation & the AC was weak. so we were given a fan to support it. Other than that, everything was perfect. just right amount of entertainment, not too noisy all day. Again amazing turquoise ocean, clean beach, fantastic food. this is why I keep going back for years.
Stayed 5 nights in Sep 2023
Response from Customer Care Team Viva Dominicus Beach & Palace b on Oct 7, 2023
Dear YoungThank you for your review regarding the Viva Wyndham Dominicus. It is very nice to read your good remarks about our services and facilities.We look forward to your next stay at our resort.Kind regards,

4/10 Poor

Mauricio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
The only good thing was the beach. Accomodations are old, in bad shape and not clean. The food was terrible. The worse thing is change of conditions after the arrival. Not even a fair price.
Stayed 3 nights in Sep 2023
Response from Customer Care Team Viva Dominicus Beach & Palace b on Sep 29, 2023
Dear Mauricio,Thank you for choosing our property for your vacation.We are sorry that our services have not met your expectations.Our main objective is to achieve the satisfaction of our guests and for this reason we want to thank you for your comments: all the observations that help us improve our services are very valuable to us.Hoping to welcome you back in our hotel.Best Regards,

6/10 Okay

Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel the beach is really nice. Food is okay and the place is really fun
Response from Customer Care Team Viva Dominicus Beach & Palace b on Sep 16, 2023
Dear Francisco,Thank you for sharing your experience in our property with us. We appreciate your comment, and we are glad to know that you enjoyed your vacation.Please do not forget that Viva Wyndham Dominicus will be pleased to welcome you back.Best Regards,

6/10 Okay

Gina

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
We loved our oceanview bungalow! It was so nice to walk right out to the beach with shade from the palms. The view from the infinity pools was amazing! The stores are affordable with snacks and all we needed. The Saona excursion was one of the most beautiful beach I have seen! I was not impressed with the food, just okay. The A/C stopped working each day with one of the bungalows so maintenance was working on it each day. Viva has a Hard working staff and we loved our stay!
Stayed 5 nights in Sep 2023
Response from Customer service team Viva Dominicus Beach & Palac on Sep 16, 2023
Dear Gina,Thank you very much for your valuable comments, it is very important for us to receive them and know your perception of your recent vacations.Remember that we will be delighted to receive you again at Viva Wyndham Dominicus.Sincerely,

10/10 Excellent

Jayndee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Sep 10, 2023
Dear Jayndee,Thank you for sharing your score about your stay at our property!Sincerely,

6/10 Okay

Maria del C

Liked: Staff & service
Stayed 4 nights in Aug 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Aug 12, 2023
Dear Maria del C.Thank you for sharing your score about your stay at our property!Sincerely,

8/10 Good

Cesar Morales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property and had lots to do. I had got one of the beach front bungalow and it was nice but the beds were hard and uncomfortable. The staff was very friendly and the food was ok, not all that. Our room door had issues and our bathroom kept having issue to where they had to switch our room. Other wise than that it was a nice stay.
Response from Customer service team Viva Dominicus Beach & Palac on Aug 7, 2023
Dear Cesar Morales,We really appreciate his comments. The opinions of our guests are fundamental since they help us to know their wishes and allow us to constantly improve the quality of our services.Sincerely,

6/10 Okay

Yaisa

Liked: Staff & service
The rooms need some remodelations (battrooms). Just 2 water bottles per day at rooms. The staff was attentive but need more people around.
Stayed 3 nights in Jul 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Aug 7, 2023
Dear Yaisa,Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in Bayahibe. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations.It is our priority to satisfy all of our clients and we can assure you that we work every day with great efforts to optimize our services.We remain at your disposal.Best regards,

8/10 Good

Igor

Travelled with family
Liked: Staff & service, amenities
Pros: nice beach, clean hotel grounds, good staff. Cons: It took 5 rooms until we received a room that was advertised on pictures.. initially they gave us extremely old room equivalent to 1-2 star hotel. Also all entertainment is in Spanish as well as all staff communication.
Stayed 11 nights in Jul 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Aug 7, 2023
Dar Igor,Thank you for sharing your comments with us on your recent vacation in Bayahibe.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have during your stay.Again thank you for choosing to stay with us.Kind regards,

4/10 Poor

Haile

Travelled with family
Liked: Property conditions & facilities
Many of the staff were nice. The dancers and entertainers really make the property experience much better. The room I had was in a good location but a bit outdated. We had no running water at night after dancing at the events and there was construction happening early in the morning every day. Upon arrival, I had a baby crib in my room that I asked to be removed for 2 days. The food was also subpar as they served a lot of the same meals daily. It was a turn off that the resort charged for every little thing, like ice cream and replacement of your wrist band. Overall the resort is very beautiful but I would not be back. I would suggest giving a raise to the entertainers so they are happier.
Stayed 7 nights in Jul 2023
Response from Customer service team Viva Dominicus B on Jul 21, 2023
Dear Haile,Thank you very much for your valuable comments, it is very important for us to receive them and know your perception of your recent vacations.Remember that we will be delighted to receive you again at Viva Wyndham Dominicus.Sincerely,

8/10 Good

Walter

Stayed 2 nights in Jul 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Aug 11, 2023
Dear Walter,Thank you for sharing your score about your stay at our property!Sincerely,

10/10 Excellent

David R

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love this resort. It was the second time we have stayed here. I love the great beach, the people, the food, and the comfortable courtyard area. The only problem was the long time it took to check out of the property.
Stayed 14 nights in Jun 2023
Response from Customer Care Team Viva Dominicus Beach & Palace b on Jul 12, 2023
Dear David, Thank you for your review regarding the Viva Wyndham Dominicus. It is very nice to read your good remarks about our services and facilities.We look forward to your next stay at our resort and thank you for recommending us.Kind regards,

8/10 Good

Antonio

Stayed 2 nights in Jun 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Aug 7, 2023
Dear Antonio,Thanks for sharing your score about your stay at our property!Sincerely,

8/10 Good

Sammi Nichole

Travelled with family
To be fair, the beach and water is fantastic! Our Bungalow on the beach was just a few steps away from the sand and the view was beautiful. However,if you’re going there to enjoy the food, look elsewhere. Sure you can poke around the buffet and find something, fresh fruit and pasta of some kind. If you want serenity, make sure you request a room/bungalow away from the main pool on the Beach side of the resort. LOUD music everyday towards late afternoon and then again night time up until midnight. I’m not a prude but it was over the top. When we first arrived, the ac in our room wasn’t working. We called the front desk to report it. They said they would send maintenance right away. 2 hours later and no one. My husband is a HVAC tech and knew what the issue was so we strolled to the front desk. They looked at us like we were crazy because “apparently “ the maintenance man had been there. We told them we were there the whole time and no one came. We requested a new room if this wasn’t fixed by the time we got back from dinner. NOT FIXED. Went to the front again, now we are patient but this is ridiculous. She radioed the guy and he was outside our bungalow. Hubby helped to fix it. Oh and you also will be hounded to attend a sit down so they can try to sell you a membership. Thousands and thousands of dollars, for 10-30 years locked in. I love the heat, sun and the beach so hubby, kids and I took the good with the bad. Most likely wouldn’t return. Will try another resort.
Stayed 6 nights in Jun 2023
Response from Customer Care on Jul 7, 2023
Dear Mr. Sammi Thank you for having chosen Viva Dominicus by Wyndham for your past holidays. Your comments are very important for us and we really appreciate the time you have spent sharing your experience. We are sharing this review with all our staff in order to improve our services. Thank your for this post-stay review. Cordially Customer Care

8/10 Good

Theresa

Stayed 7 nights in Jun 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Jul 21, 2023
Estimada Theresa,¡Gracias por compartir su puntuación sobre su estadía en nuestra propiedad!Atentamente,

6/10 Okay

Lora DiAnn

Travelled with family
Liked: Cleanliness
Having a bungalow right on the beach is super nice but the shower drains super slow because you are on sand and the air conditioning is severely lacking so it feels a little like camping but the location is worth it to the water. The food is honestly the worst I have had at any resort to date and surprisingly the buffet was significantly better than any of the restaurants we tried. It is also really annoying to have a VIP and SUPER VIP and sister resort only amenities. Just charge one price for everything and call it good. I was never asked once if I wanted a drink while around the pool or on the beach so you do save in tipping
Stayed 6 nights in Jun 2023
Response from Customer Care Staff Viva Wyndham Dominicus Beach & on Jun 20, 2023
Dear Lora DiAnn,Thank you for sharing your comments with us on your recent vacation in Bayahibe.We regret the inconveniences that you might have experienced during your recent vacation at our resort. We take our guest’s opinions very serious and therefore rest assured that your comments will be taken as valid points that will assist us in our commitment to continue improving the quality of our services for our future guest.Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit Bayahibe.Kind regards,

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve been to many all inclusives and this one was very different in many negative ways. Here’s a list of things I wish I had known prior to booking: 1. Not all restaurants are included in your all inclusive package so you have to pay if you go. 2. You’re only allowed 3 dinner reservations in the restaurants per 7 day stay. Otherwise the buffets are your only dinner options. 3. The included alcohol and food is mediocre at best and this is coming from someone who isn’t a picky eater. 4. You have to pay $2/day in order to use the safe in your room. 5. Pools all close at 6:00pm. 6. No swim up bar. 7. There is no service on the beach or pools for drinks and food. 8. Resort is dated and room had small ants all over. 9. Very limited number of umbrellas by the pools so shade is scarce. 10. I was made to feel like a dirty pig by one of the housekeepers because the toilet in the bathroom by the shops didn’t flush when I tried so had to leave it. As I exited the stall, the maid was there and rudely said “we flush toilets here.” I told her it doesn’t flush so she went in there and said it was because of “too much toilet paper.” The kicker is I went back a few days later and tried the flush before using it and it didn’t work again so this is an ongoing problem in that bathroom. It’s completely unacceptable for an employee to make a paying guest feel bad for the resort’s plumbing issues. Will not be coming back to this resort again. I stayed in Iberostar next door in the
Stayed 7 nights in Jun 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on Jun 20, 2023
Dar Lisa,Thank you for sharing your comments with us on your recent vacation in Bayahibe.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have during your stay.Again thank you for choosing to stay with us.Kind regards,

4/10 Poor

irina

Disliked: Cleanliness, property conditions & facilities
We arrived late in the evening, desk registrations stuff were very not friendly. We weren’t given tour of the property. Door key was not working and was not locking. For 4 people we got only 2 large towels. Food choices were limited, and tables weren’t cleaned on time for new guests. Access of “all inclusive resort” was very limited to 1/3 of it. Beach is very rocky and unsafe to walk on. Restrooms on the property very dirty and almost always clothed. Not English speaking friendly, communication mainly in Spanish.
Stayed 5 nights in Jun 2023
Response from Customer Care Team Viva Dominicus Beach & Palace b on Jun 20, 2023
Dear Irina,Thank you for having chosen our property for your vacation. We are sorry to know that our services did not meet your expectations. Our main goal is to achieve our guests' satisfaction and for this reason, we want to thank you for all your comments: all observations that help us to improve our services are very important for us. We hope to receive a new opportunity in order to show you that we have improved. Sincerely,

10/10 Excellent

Glennys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property beautiful, clean, good food staff friendly except front desk needs more training thank you for the cleaning staff and the the restaurant and buffet very friendly, great service. Only thing that I didn’t like people smoke everywhere should be a designated it place for smoking .
Stayed 3 nights in Jun 2023
Response from Customer Care Team Viva Dominicus B & P by Wyndham on Jun 12, 2023
Dear Glennnys,We appreciate your valuable feedback about the stay you had at our property.It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Dominicus by Wyndham was enjoyable. Rest assured that your comments and observations will be taken into consideration.Kind regards,

10/10 Excellent

Elvin

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 3 nights in May 2023
Response from Customer Care Staff Viva Dominicus B& P by Wyndham on May 29, 2023
Dear guest,Thank you for sharing your comments about your stay at our property!Sincerely,

6/10 Okay

Liliya

Liked: Property conditions & facilities
Stayed 7 nights in May 2023
Response from Customer Care Staff Viva Wyndham Dominicus Beach & on May 24, 2023
Dear Liliya,Thanks for sharing your score about your stay at our property!Sincerely,Customer Care StaffViva Wyndham Dominicus Beach & Palace

6/10 Okay

Daisy

Stayed 3 nights in May 2023
Response from Customer Care Staff Viva Wyndham Dominicus Beach & on May 24, 2023
Dear Daisy,Thanks for sharing your score about your stay at our property!Sincerely,Customer Care StaffViva Wyndham Dominicus Beach & Palace

4/10 Poor

PRINCE

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was good in term of ecstatic beach was good there is only one pool the main pool fill with kids there is no swim bar with pool vibe a huge language barrier if you don’t speak Spanish, French no one speaks fluent English if you’re young English speaking person an especially a person of color don’t go save your money it completely not for us it Snow on the beach on the pool I wouldn’t recommend food is trash
Stayed 3 nights in May 2023
Response from Customer Care Staff Viva Wyndham Dominicus Beach & on May 24, 2023
Dear Prince,Thank you for choosing our property for your vacation.We are sorry that our services have not met your expectations.Our main objective is to achieve the satisfaction of our guests and for this reason we want to thank you for your comments: all the observations that help us improve our services are very valuable to us.Hoping to welcome you back in our hotel.Best Regards,

8/10 Good

francesco

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful place but rooms and facility poorly maintained
Stayed 5 nights in May 2023
Response from Customer Care Staff Viva Wyndham Dominicus Beach & on May 13, 2023
Dear Francesco,Thank you for sharing your comments about your stay at our property!Sincerely,

10/10 Excellent

Sonila

Stayed 7 nights in Apr 2023
Response from Customer Care Staff Viva Dominicus Beach & Palace on May 29, 2023
Dear SonilaThank you for sharing your score about your stay at our property!Sincerely,