Ratings based on 72 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller
Nice location close to the beach. Excellent pool.Posted 21-Mar-2014
Pros: Very close to the beach. Very nice landscape. Very nice pool. Excellent food breakfast, lunch and diners.
Cons: There is a bug business within the hotel, people over trying to sell you stuff all the time which is somewhat awkward. You have to pay to use wifi.
Location: We go out to the San Juan Mall as I told before I payed $80 round trip wish is abusive.
When I did my check-in I requested to change my room with a king size bed and they accomodated me without thinking and without extra charges. Also helped me very kindly coordinate other requirements. Overall the staff is very friendly. The hotel is in very good condition but may improve some details. In the bathroom the shower curtain was placed deep inside the tub which limited space to use. Similarly the toilet had very little room to use. Going out of the hotel is very expensive. They charge $80 round trip for a 15-25 minutes distance place.
by lyssa from ny
Beautiful placePosted 3-Feb-2014
Horrible service no wifi good food horrible cleaning
for Everyoneby A verified traveller
by Megan from Atlanta, GA
by Shady from USA
A budget hotel right on the beachPosted 2-Aug-2013
Pros: The beach was nice. The food is ok.
Cons: Yeah, you probably should get a working A/C that actually works and can get the temp down to a reasonable temp.
The hotel amenities are ok. I was disappointed with my overall stay due to the fact that rooms where did NOT have a/c. Most of the rooms room temp is around 25c/77F and is humid. The rooms have a weird smell but tolerable. I got the ocean front room but when I got there I couldn't sleep because the temp was 28c/82F at night and of course the A/C was not working. Regardless of the relentless trials of the staff to convince me that it was working, I insisted to be moved to a different room. The garden/pool view room they moved me to was 25c/77f so it was better but not ideal. Anyways, I won't go back. It was a waste of time to have to deal with these issues and what got me worked up more is that the Staff thinks it is ok and I shouldn't be complaining. The staff was helpful though in getting me a room.
Horrible experience. ...Posted 15-Jul-2013
The first day it took my family and I about 7 hours to get a room, the furniture is not good nor comfortable for all inclusive the only drink you get in your room is water, In the restaurants Men have to where long pants witch is ridiculous when your on vacation the rooms have very little air conditioner only two pillows overall bad experience ..
for Everyoneby Ricky
Nice Hotel close to the beachPosted 20-Jun-2013
Excellent Hotel I stay for 3 nights and it was gorgeous, the food delicious the pool is great and the staff is friendly, I will stay here again.
for Everyoneby Jeni from Chicago
Nice hotelPosted 14-Jun-2013
Pros: We loved the pool and the staff!
Cons: The food could use some improvement.
The Vik staff made our stay so enjoyable. Everyone was so nice, friendly and helpful! The club at the hotel gave it a nice touch. Although it wasn't full, it was a nice touch. Be sure when checking out the casino to stop by the plaza behind the casino. It's full of restaurants and a bowling alley.
for Couplesby A verified traveller
Quiet hotel for couplePosted 10-Jun-2013
Pros: The bed
Cons: The bathroom
Everything was fine but I think they should improve their rooms better. Bathroom are small and the ac didn't work correctly.
for Couplesby paul from Chicago
perfect paradise for the price!Posted 28-May-2013
Pros: Boat excursion with snorkeling and swimming with the sharks.
Cons: Salesmen all over trying to sell their packages
Location: Stay at the hotel... there is nothingoutside the grounds worth seeing in the Dominican.
Overall the hotel was exactly what me and my fiance were looking for. The service was spot on and the beach off this resort was one of the nicest asking the ocean. The only complaints I have are that the food is so so and every hour you are bombarded with salesmen offering boating excursions and activities not included with the all inclusive. We ended up taking a snorkeling excursion and it was by far the best part of the trip. My advice to couples is anything offered at a price can be hassled for and gotten for half that price... negotiate everything!