Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
71% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Colorado

Poor Internet

Posted 5-Mar-2015
Pros: The staff was excellent at motivating us to participate in the activities. The evening entertainment was superb. The buffet was excellent.
Cons: Yes the internet should be made more available and faster
Location: Played Golf at 3 different courses.
In this day and age, the Internet is the life blood of some of us who have smart phones. The wireless connection was only available in the lobby and most of the time the connection would drop. Several people, plus myself, were at the cashier complaining about the service almost daily.
4 out of 5
for Couples
by Andresfrom Panama

VIK Hotel Punta Cana

Posted 3-Dec-2014 on Hotels.com
Went for 3 nights to the VIK Hotel. The hotel itself is a bit old; however it´s OK the overall conditions of the hotel are good (not great but good). The food was good the drinks were OK. It´s a pretty good deal for what it costs compared to other All-inclusives in Punta Cana.
4 out of 5
for Couples
by danilofrom São paulo.


Posted 10-Nov-2014 on Hotels.com
Ótimo hotel, excelente custo beneficio. muito bom atendimento.
4 out of 5
for Families
by A verified travellerfrom Ipswich UK

A reasonable hotel

Posted 21-Oct-2014
Pros: The staff
Cons: Rooms need updating in three of the blocks. Buffet could do with more English/American food, especially for children.
Location: Only 30 mins from airport. Nice bay to walk along. Nowhere to walk nearby but plenty of trips outside the hotel.
We wanted a small hotel and didn't have far to go to any of the restaurants, lobby and beach. Overall a good experience although slightly run down, but not so much that it spoiled the holiday. Staff all extremely pleasant and friendly. Food reasonable at the buffet but not outstanding. Only two restaurants in the all-inclusive - Italian and Mexican - both of which required men to wear long trousers so we didn't bother as they didn't look much better. When we travelled the other customers were mostly German and Russian and the food was definitely biased towards their cuisine. Beach amazing and plenty of short activities which were fun.
1 out of 5
for Couples
by Johnfrom Eagan MN

My stay at VIK

Posted 26-Sep-2014 on Hotels.com
My stay at the vik was less than memorable the hotel staff were rude most if the time. The food was not all that good and most times was just warm at best.This is the first and last time i will stay at this hotel and i will NOT recommend it to anyone else. for a 3 star hotel i expected more and was VERY disappointed should be rerated to 1 star!!
4 out of 5
for Couples
by julesfrom France

superbe piscine

Posted 24-Aug-2014 on Hotels.com
bien pour passer quelques jours, le temps d'aller à chaque restaurant. chambres spacieuses.
4 out of 5
for Families
by A verified travellerfrom las vegas

Very nices staff people work there special thank

Posted 20-Aug-2014
Pros: Everything but the must importan is the staff .Rino Tavares ,Francisco amancio,Naomi ,martires,and Valentina .they make the diferent at this company
Cons: The gym ,need more item to work out.also don't let minor go to the gym.
Location: The location is perfect.and closed to the hotel is plaza bavaro is vey nices to buy gift
Was very nices experience,but the must importan people who make the diferent is Rino Tavares and Francisco amancio they make you feel like king. They are work so hard for everything to make you happy .i will recommend whent you go there ask for Rino and Francisco.you will see how hard they work for you. We see another boss but they are so bad and lazy ,one or those is Milton a bold guy who thing is a players but is alway do nothing just look a girls. Naomi was very good too and martires at front desk .the hotel need to have more fruit and repair the gym is horrible .the maid was very sweet her name is Valentina we stay at room 5119 and 5112 right from at the beach .we recommend if you going to be there ask for all those people .thank you guys for you help.we will came back .we also email the owner at this hotel her name is Barbara esparragos .we make a note to her about how nices was are experience there.
5 out of 5
for Everyone
by A verified traveller

Posted 29-Jul-2014
Everything was amazing. The staff was very friendly.
4 out of 5
for Families
by Carnen

This traveller left a rating score only Posted 25-Jul-2014 on Hotels.com
1 out of 5
by A verified travellerfrom south carolina

Run as fast as you can from this hotel!!!

Posted 20-Jul-2014
Room had sand fleas when we checked in. Hardly anyone at resort can understand English, so it's very hard to communicate with them. Food was blah...catered more to European taste buds....we came back starving. Pool was really nice and beach was beautiful. Gift shop is crazy over priced...so don't forget anything from home. When we went to leave...we wanted to buy pictures that were taken throughout the week with different animals...one girl told us it was going to be $65 but charged us $120...we complained but no one cares. I would definitely pay the extra to stay at a resort that is more American friendly.