Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
68% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice location close to the beach. Excellent pool.

Posted 21-Mar-2014
Pros: Very close to the beach. Very nice landscape. Very nice pool. Excellent food breakfast, lunch and diners.
Cons: There is a bug business within the hotel, people over trying to sell you stuff all the time which is somewhat awkward. You have to pay to use wifi.
Location: We go out to the San Juan Mall as I told before I payed $80 round trip wish is abusive.
When I did my check-in I requested to change my room with a king size bed and they accomodated me without thinking and without extra charges. Also helped me very kindly coordinate other requirements. Overall the staff is very friendly. The hotel is in very good condition but may improve some details. In the bathroom the shower curtain was placed deep inside the tub which limited space to use. Similarly the toilet had very little room to use. Going out of the hotel is very expensive. They charge $80 round trip for a 15-25 minutes distance place.
2 out of 5
by lyssa from ny

Beautiful place

Posted 3-Feb-2014
Horrible service no wifi good food horrible cleaning
5 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 6-Dec-2013
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 30-Nov-2013 on Hotels.com
2 out of 5
by Megan from Atlanta, GA

This traveller left a rating score only Posted 21-Nov-2013
2 out of 5
by Shady from USA

A budget hotel right on the beach

Posted 2-Aug-2013
Pros: The beach was nice. The food is ok.
Cons: Yeah, you probably should get a working A/C that actually works and can get the temp down to a reasonable temp.
The hotel amenities are ok. I was disappointed with my overall stay due to the fact that rooms where did NOT have a/c. Most of the rooms room temp is around 25c/77F and is humid. The rooms have a weird smell but tolerable. I got the ocean front room but when I got there I couldn't sleep because the temp was 28c/82F at night and of course the A/C was not working. Regardless of the relentless trials of the staff to convince me that it was working, I insisted to be moved to a different room. The garden/pool view room they moved me to was 25c/77f so it was better but not ideal. Anyways, I won't go back. It was a waste of time to have to deal with these issues and what got me worked up more is that the Staff thinks it is ok and I shouldn't be complaining. The staff was helpful though in getting me a room.
1 out of 5
by monique

Horrible experience. ...

Posted 15-Jul-2013
Pros: nothing
Cons: everything
The first day it took my family and I about 7 hours to get a room, the furniture is not good nor comfortable for all inclusive the only drink you get in your room is water, In the restaurants Men have to where long pants witch is ridiculous when your on vacation the rooms have very little air conditioner only two pillows overall bad experience ..
5 out of 5
Recommended
for Everyone
by Ricky

Nice Hotel close to the beach

Posted 20-Jun-2013
Excellent Hotel I stay for 3 nights and it was gorgeous, the food delicious the pool is great and the staff is friendly, I will stay here again.
5 out of 5
Recommended
for Everyone
by Jeni from Chicago

Nice hotel

Posted 14-Jun-2013
Pros: We loved the pool and the staff!
Cons: The food could use some improvement.
The Vik staff made our stay so enjoyable. Everyone was so nice, friendly and helpful! The club at the hotel gave it a nice touch. Although it wasn't full, it was a nice touch. Be sure when checking out the casino to stop by the plaza behind the casino. It's full of restaurants and a bowling alley.
3 out of 5
Recommended
for Couples
by A verified traveller

Quiet hotel for couple

Posted 10-Jun-2013
Pros: The bed
Cons: The bathroom
Everything was fine but I think they should improve their rooms better. Bathroom are small and the ac didn't work correctly.