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out of 9 reviews
“Will Go Back!!!”
Had an amazing time at Barcelo Punta Cana. Some responses here have been negative.......don't listen to them. We couldn't have had a better time. Made new friends from around the world and at the resort. Staff couldn't have been nicer. They went out of their way to make sure we had a good time.....and we did. Food was amazing at the buffet and at all the restaurants. Would go back in a heartbeat.
I just wanna saw thank you to everyone in this hotel.... I will came back to this hotel next vacation. this is Nasser M Tank you....
“good for the price”
Fabulaous beach and great pool area. The resort was a little run down. But as a 3*, about what was expected. The food was good. The room was clean and comfortable. Had a hard time getting some towels. Our room wasn't ready when we arrived at 6:00 p.m. so we were upgraded. Can's complain about that.
“Fairly good accommodations.”
Overall we enjoyed staying at this resort. Food was generally good. Hotel staff very friendly and helpful. The entertainment staff was excellent, lots of fun. Although the cleaning staff kept our room in very good condition, maintenance of hotel beyond our room was lacking. Many lights out in hallways, strange odors near pool area. The building does need cosmetic repairs. The beach was excellent, sand was beautiful and no need for slippers(sandals)! Weather was really great around 30 degrees celsius every day with no rain ( our trip was in Feb).
“I would recommend this hotel”
We arrived at the hotel in the afternoon and no line up, so the service was great and very fast. We had a great room, the the 4000 block on the 4th floor and we had, in my opinion the best view of the site. The room was great, just the bathtub needed to to upgrated. Overall the hotel was clean the buffet was excellent and the restaurents were superb.
“Visit Punta Cana!”
Stay was great, services was great. Hotel was lovely. Only problem was water taps in tub didn't work great, not a lot of hot water and water pressure wasn't what we were used to.
“Went for a wedding”
The grounds are beautiful and well kept. The beach is really awesome. We had big waves and the views of the beach were amazing. Service was ok, nothing great and nothing bad. The buffett food wasn't any good, breakfast usually had only a couple of fruits, coffee was terrible. The ala carte restaurants were ok, but usually only 4 or 5 entrees to choose from. Overall I wouldn't go back
“You get what you pay for”
It seems that the theme of this hotel is QUANTITY over QUALITY. Half the resort has renovated rooms and I've seen them and they appear real nice. The other half which would be a standard room is very old and worn, and I expect that they will be renovated soon. We had a standard room and it wasn't very clean. The bathtub was old and looked dirty with corroded hardware and rust. The shower worked and water was warm except for one day which affected every room. The toilet kept on plugging and the bed mattress was awful. The pools are real nice and so are the grounds. The beach is gorgeous as expected in Punta Cana and the beach was very clean compared to other resorts I saw. There was a lot of food in the main buffet at all times and some dishes were great, some were awful. I just kept choosing certain dishes and only ate what I liked. Out of the restaurants I tried Mexican which was so-so and the best one (word on the street) is the Japanese restaurant which was pretty good. Great atmosphere during dinner there. Overall the staff was ok. No one seems like they enjoy working there. Tips don't even get you much. The hotel was also understaffed which affected the enjoyment of the trip overall. Forget about good front desk service. Most waited hours to check in/out. In conclusion it's a large resort and needs lots of improvement but I don't think that's the goal of the resort right now. It comes pretty cheap especially for Punta Cana so you get what you pay for.
“Wanting better service!”
The hotel has a wonderful beach and pool. The rooms are clean and quiet. The television broke and was fixed right away, There are many activites and the evening entertainment is good. The service is poor. Rooms were often not cleaned till after 6 pm. Somedays no beach towels were available. The table settings in the main dining room were never complete. Everytime, I would take things from other tables knive, fork, cup etc. The food was okay for buffet style. The resturants were diffucult to book into. I will not be going back to this hotel.