Ratings based on 556 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
68% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Hotel

Posted 24-Nov-2014
Wonderful staff, very friendly and helpful. Hotel was beautiful. Definitely a must again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto, canada

More staff should be able to speak englush

Posted 24-Nov-2014
Very good, wedding coordinator Ariana was amazing. Just got married there a week ago
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Florida

Good facilities nice hotel staff

Posted 24-Nov-2014
Pros: Hotel staff, food and entertainment.
Cons: more chances to set a dinner reservation, they have good and interesting restaurants but everything is full very soon.
Location: Nice location and a lot of choices to do in and out of the hotel facilities.
Overall good, some inconvenience with the towels at the room and at the beach, and to set a dinner reservations, but the personnel at the restaurants, bars and entertainment facilities are nice.
1 out of 5
by A verified travellerfrom New York

Total nightmare

Posted 20-Nov-2014
I get this hotel at 2.5 stars. The staff was not friendly. The hotel room was unsanitary, there was also a leak coming from the bathroom, which is signed of humidity that could cause mold. The room smelled very bad. The food was not good, overall not the best experience. I stayed at Cap Pubta Cana and was greeted with champagne and the best service. The room was spectacular and I give this place a 5 star. Alsol luxury resort (best investment)
4 out of 5
Recommended
for Everyone
by A verified travellerfrom miami

Hotel experience

Posted 13-Nov-2014
I went for three nights nd four days as soon as u get to the hotel everyone is really nice, the room i got was also nice since it had a valcony with a pool view, the only thing i didnt like about the room was that when u had the hair dryer on the light will go off inside the bathroom nd will come back a few min after i turn the dryer off . Staff is fun nd nice . Activies were also fun but they should incorporate more . The only thing i didnt like was the food from the buffet it was terrible , but for two days we had the chance to go to restaurants, "el conuco" its dominican food but everything tasted awesome the meet was super soft nd they had great service. Breakfast in the morning was bad either. But overall not a bad experience had fun.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom England

Great hotel with everything on site.

Posted 5-Nov-2014
Stayed here with my 13 year old son and was very impressed with the facilities. A lovely place to relax and enjoy the beach, pool and the peaceful surroundings. It was a pity that the climbing wall and games room were out of order during our stay and this was part of the reason for choosing this resort. Plenty of excursions to go on at extra expense and food, drink and staff were of a good standard.
Comment from Hotel Management
20-Nov-2014 by Jose Maria Ribas, Hotel Management
Dear Guest, Thank you for choosing Barceló Punta Cana for your holiday. We are pleased to know that was a while and went to his liking our services and facilities. Regarding the closure of the rock climber, it was time to maintaining it. It's already working. We await new Barceló Punta Cana time and can enjoy the services were closed for some reason. Kindest regards and remain at your disposal. General manager Barceló Punta Cana
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Atlanta GA

Nice weekend getaway

Posted 27-Oct-2014
Entertainment staff were awesome especially Jairo(jay jay) and Joyankee at the poolside bar. Food not so great at the buffet. Hit or miss. Reserve dining was very nice. The beach is beautiful. Plenty of chairs at your leisure.
Comment from Hotel Management
10-Nov-2014 by Jose Maria Ribas, Hotel Management
Dear Guest, Thank you so much for your kind comments concerning to our Service, we really appreciate that you share with us your experience, we took good note to the observation about our food, we will do the best possible to improve this part of our service. We do apologize for any inconvenience that this matter could caused to you We hope to see you soon in our hotel. Sincerely
2 out of 5
by A verified traveller

Small hotel close to the beach

Posted 20-Oct-2014
The general areas of the hotel are well kept . The lobby and dining areas. The rooms are outdated . My first room the TV ans the locks on the door did not work. The room was also not very clean and the walls were dirty. We switched rooms and the second room was better and it was cleaner than the first . The food was bland and not very good at all . The second day we did not get towels for our room until the afternoon and were told there were not enough towels as there were to many guest in the hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom miami

Excellent

Posted 2-Oct-2014
Very nice all the people who works there were exelent the food was great but the liquor was not that good
Comment from Hotel Management
18-Oct-2014 by Jose Maria Ribas, Hotel Management
"Dear Client, Thank you for taking the time to share your comments concerning your stay at our hotel. I am happy to hear you had a great stay with us and had a wonderful time with our staff, we will make sure to share your comments with our employees and we look forward to the pleasure of welcoming you back to Barceló Punta Cana. Sincerely, Best regards, General Manager at Barceló Punta Cana "
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Grand Rapids, Michigan

Barcelo Punta Cana Resort in Domician Republic

Posted 1-Oct-2014
We visited D.R. in Sept. to attend a wedding. The wedding was beautiful & the weather was wonderful - mid to high 80s (F) every day & sunny! If it did rain, it would for only 15 min. then sunny & we were back poolside! Jesse Perez was an awesome employee! He was our go-to-guy who gave us info. on the resort & any other ques. we had regarding our stay. He was wonderful & helped to make our stay even more enjoyable! Thanks, Jesse! Omar was helpful also when we checked in - carrying our luggage to the rm. & giving us a brief overview. Although the pool with the swim-up bar was under construction we still loved the other large pool - which we could see from our balcony & the ocean in the back, too! (Rm. #2311) Nice king bed, decent bathrm., & the air conditioning was needed to sleep at night. We only drank the bottled water & water from the coolers, not from the tap. Buffet was good but we stuck to eating what we knew mostly. Overall had a great time lounging in the pool, drinking, eating, & soaking up the sun! Never did we have to fight for chairs or space, as Sept. is not a busy season there but by the end of every afternoon, all pool side chairs were full. But still there was plenty of seating at the ocean! A much needed vacation & fun wedding venue!
Comment from Hotel Management
19-Oct-2014 by Jose Maria Ribas, Hotel Management
"Dear Guest, We appreciate the time you have taken to share this positive feedback with us on Expedia. It's nice to hear that we have met your expectations and that in general our hotel, staff and service was of your liking and satisfaction. We will pass your impressions to Jessi and Omar whom will be happy to know about your kinds comments. We wish to welcome you back to our Barceló Punta Cana!!! Sincerely, General Manager at Barceló Punta Cana "