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Reviews of Fairfield by Marriott Pune Kharadi

3.5 out of 5
Fairfield by Marriott Pune Kharadi
Mundawa Bypass Road, Kharadi, Pune, Maharashtra

Reviews

8.4

Very good

Rating 10 - Excellent. 31 out of 71 reviews" "
Rating 8 - Good. 24 out of 71 reviews" "
Rating 6 - Okay. 10 out of 71 reviews" "
Rating 4 - Poor. 5 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good food. Very Good service
Stayed 1 night in Mar 2024
Response from Anand on Apr 6, 2024
Dear Mr. Matthew, Greetings from Fairfield by Marriott Pune Kharadi!Thank you for your review. We look forward to welcoming you soon. Regards,Anand RaneAssistant Front Office Manger

8/10 Good

keyur

Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Front desk and reservation staff are fantastic and helpful. Esp Carl and Anand are super helpful.. Breakfast buffet is good, tasty. They don't have valet, but convenient self parking.
Stayed 1 night in Jan 2024
Response from Anand on Jan 31, 2024
Dear Mr. Keyur ,Greetings from Fairfield by Marriott Pune Kharadi!On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anand RaneAssistant Front Office MangerFairfield Marriott, Pune Kharadi

10/10 Excellent

MILIND, Menlo Park

Liked: Amenities
Clean, friendly and professional
Stayed 4 nights in Dec 2023
Response from Anand on Jan 31, 2024
Dear Mr. Milind,Greetings from Fairfield by Marriott Pune Kharadi!On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anand RaneAssistant Front Office MangerFairfield Marriott, Pune Kharadi

10/10 Excellent

OTOKI, YOKOHAMA-SHI, ASAHI-KU

Liked: Cleanliness, staff & service, property conditions & facilities
I think there is very kindness staff whose name is Kiran. He understood my order of coffee and some meals. I don't say anything but he save a black coffee and some food. It's useful for me.
Stayed 9 nights in Nov 2023
Response from Anand on Dec 6, 2023
Dear Mr. Otoki ,Greetings from Fairfield by Marriott Pune Kharadi!On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anand RaneAssistant Front Office MangerFairfield Marriott, Pune Kharadi

10/10 Excellent

Rashmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is amazing. Food can be better and should have more options
Stayed 2 nights in Sep 2023
Response from Anand Rane on Nov 20, 2023
Dear Ms. Rashmi,Greetings from Fairfield by Marriott Pune Kharadi!On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anand RaneAssistant Front Office MangerFairfield Marriott, Pune Kharadi

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Super friendly staff.
As for Marriott you expect more. Apartment average, a bit tired. Staff is super friendly thou, right from reception desk, through restaurant, to housekeeping... Smiling, welcoming, making you feel like home. 10 stars for them.
Stayed 8 nights in Aug 2023
Response from Anand on Feb 11, 2024
Dear Sir/Madam, Greetings from Fairfield by Marriott Pune Kharadi!Thank you for your review. We look forward to welcoming you soon. Regards,Anand RaneAssistant Front Office Manger

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not Marriott standard from any angle!!
The property is not Marriott standard from any angle. While the staff was cordial and efficient, the property itself is vey ordinary, noth something that you would identify with Marriott. The location was average, room is very small, cleanliness and house keeping is poor (there were stains on both in-room sofa and chair).
Stayed 1 night in Jul 2023
Response from Anand on Feb 11, 2024
Dear Sir/Madam,I hope this message finds you well. I would like to extend my sincerest apologies for any disappointment you experienced during your recent stay with us.We value your patronage and the opportunity to serve you.Once again, our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.Regards,Anand RaneAssistant Front Office Manager

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
Response from Anand on Feb 11, 2024
Dear Guest,I hope this message finds you well. I would like to extend my sincerest apologies for any disappointment you experienced during your recent stay with us. Your feedback is incredibly important to us, and we appreciate your taking the time to share your thoughts.We value your patronage and the opportunity to serve you.Once again, our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.Regards,Anand RaneASSISTANT FRONT OFFICE MANAGER

6/10 Okay

Mirna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Response from Anand Rane on Nov 20, 2023
Dear Guest, Greetings from Fairfield by Marriott Pune Kharadi!Thank you for your review. We look forward to welcoming you soon. Regards,Anand RaneAssistant Front Office Manger

8/10 Good

Anjali

Stayed 2 nights in Dec 2022
Response from Anand on Feb 11, 2024
Dear Ms. Anjali, Greetings from Fairfield by Marriott Pune Kharadi!Thank you for your review. We look forward to welcoming you soon. Regards,Anand RaneAssistant Front Office Manger

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Excellent
Great hotel and excellent facilities. Only complaint is I did not get my invoice emailed to me, as requested.
Stayed 1 night in Sep 2022

6/10 Okay

Thulasi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room is quiet small, AC was not working initially but later they were able to fix it
Stayed 1 night in Sep 2022
Response from Anand on Feb 11, 2024
Dear Sir/Madam,Greetings from Fairfield by Marriott Pune Kharadi!I hope this message finds you well. I would like to extend my sincerest apologies for any disappointment you experienced during your recent stay with us. Your feedback is incredibly important to us, and we appreciate your taking the time to share your thoughts.We value your patronage and the opportunity to serve you.Once again, our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.Regards,Anand RaneASSISTANT FRONT OFFICE MANAGER

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Anand on Feb 11, 2024
Dear Sir/Madam,Greetings from Fairfield by Marriott Pune Kharadi!On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anand RaneAssistant Front Office MangerFairfield Marriott, Pune Kharadi

10/10 Excellent

Nasrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pranayesh was very kind and considerate. Felt like second home
Stayed 1 night in Jul 2022
Response from Anand on Feb 11, 2024
Dear Sir/Madam ,Greetings from Fairfield by Marriott Pune Kharadi!On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anand RaneAssistant Front Office MangerFairfield Marriott, Pune Kharadi

10/10 Excellent

KAMAL

Stayed 1 night in Jun 2022
Response from Anand on Feb 11, 2024
Dear Mr. Kamal ,Greetings from Fairfield by Marriott Pune Kharadi!On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anand RaneAssistant Front Office MangerFairfield Marriott, Pune Kharadi

4/10 Poor

Pawan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Malay

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a Busniess Property
Stayed 1 night in Dec 2021
Response from Anand on Feb 11, 2024
Dear Sir/MadamGreetings from Fairfield by Marriott Pune Kharadi!On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anand RaneAssistant Front Office MangerFairfield Marriott, Pune Kharadi

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, good service and great food
Stayed 1 night in Nov 2021
Response from Vasim on Jan 4, 2022
Dear Guest, Thank you for sharing your experience with us on Hotels.com, I am proud to be part of a young and energetic team that genuinely cares about guest experiences that make a difference. Your kind appreciation has been shared with the team - they are stars. Thank you for appreciating their efforts. We look forward to welcoming you back soon! Vasim Shaikh Asst.Front Office Manager

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Rooms are small
Stayed 1 night in Dec 2021
Response from Vasim on Dec 14, 2021
Dear Guest, Thank you for sharing your experience with us on Expedia. I am proud to be part of a young and energetic team that genuinely cares about guest experiences that make a difference. Your kind appreciation has been shared with the team - they are stars. Thank you for appreciating their efforts. We look forward to welcoming you back soon! Vasim Shaikh Asst.Front Office Manager

8/10 Good

Aditya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice & a pleasant stay to look for in Pune. Enjoyed the stay😊
Stayed 3 nights in Sep 2021
Response from Vasim on Dec 14, 2021
Dear Guest, Thank you for sharing your experience with us on Expedia. I am proud to be part of a young and energetic team that genuinely cares about guest experiences that make a difference. Your kind appreciation has been shared with the team - they are stars. Thank you for appreciating their efforts. We look forward to welcoming you back soon! Vasim Shaikh Asst.Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Feb 2021
Response from Anand on Feb 11, 2024
Dear Sir/Madam ,Greetings from Fairfield by Marriott Pune Kharadi!On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anand RaneAssistant Front Office MangerFairfield Marriott, Pune Kharadi

10/10 Excellent

Raj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good service.
Great place, reasonably priced. Service was quick and the staff is really helpful. It was a pleasant stay. Only issue we faced was that the rooms were 'non-smoking' rooms which is not in keeping with what is mentioned on here.
Stayed 1 night in Feb 2021
Response from Anand on Feb 11, 2024
Dear Sir/Madam ,Greetings from Fairfield by Marriott Pune Kharadi!On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anand RaneAssistant Front Office MangerFairfield Marriott, Pune Kharadi

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean with great staff and service. The food/buffet was awesome and the kitchen staff are very polite with great customer service. Overall very satisfied with my stay, will definitely stay there again!
Stayed 16 nights in Dec 2019
Response from Wasim on Feb 6, 2020
Dear Guest, Thank you for sharing your experience with us on Expedia. I am proud to be part of a young and energetic team that genuinely cares about guest experiences that make a difference. Your kind appreciation has been shared with the team - they are stars. Thank you for appreciating their efforts. We look forward to welcoming you back soon! Vasim Shaikh Asst.Front Office Manager

8/10 Good

Niraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vithalani Family Review
The staff are definitely good, the house keeping staff accidently broke my wife's Vrinda's perfume bottle, they were v apologetic about it and offered to pay us for the perfume, we did not ask for any payment, they responded by placing a nice bottle of wine with a apology note and the house keeping manager made special efforts to ensure our 5 day stay was comfortable.
Stayed 5 nights in Dec 2019
Response from wasim on Feb 6, 2020
Dear Vithalani , Thank you for sharing your experience with us on Expedia. I am proud to be part of a young and energetic team that genuinely cares about guest experiences that make a difference. Your kind appreciation has been shared with the team - they are stars. Thank you for appreciating their efforts. We look forward to welcoming you back soon! Vasim Shaikh Asst.Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Anand on Feb 11, 2024
Dear Sir/Madam, Greetings from Fairfield by Marriott Pune Kharadi!Thank you for your review. We look forward to welcoming you soon. Regards,Anand RaneAssistant Front Office Manger

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Anand on Feb 11, 2024
Dear Sir/Madam, Greetings from Fairfield by Marriott Pune Kharadi!Thank you for your review. We look forward to welcoming you soon. Regards,Anand RaneAssistant Front Office Manger

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff behaviour, in-room facilities, restaurant menu, cleanliness of rooms, corridors were awesome.
Stayed 1 night in Aug 2019
Response from Anand on Feb 11, 2024
Dear Sir/Madam,Greetings from Fairfield by Marriott Pune Kharadi!On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anand RaneAssistant Front Office MangerFairfield Marriott, Pune Kharadi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great The food available was delicious and Room service was quick and fast Staff members were polite and resourceful Overall very good experience , will take up hotel whenever I’m in Pune
Stayed 1 night in Jul 2019
Response from Anand on Feb 11, 2024
Dear Sir/Madam. ,Greetings from Fairfield by Marriott Pune Kharadi!On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anand RaneAssistant Front Office MangerFairfield Marriott, Pune Kharadi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and good
Stayed 1 night in Jul 2019
Response from Anand on Feb 11, 2024
Dear Sir/Madam, Greetings from Fairfield by Marriott Pune Kharadi!Thank you for your review. We look forward to welcoming you soon. Regards,Anand RaneAssistant Front Office Manger

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Anand on Feb 11, 2024
Dear Sir/Madam, Greetings from Fairfield by Marriott Pune Kharadi!Thank you for your review. We look forward to welcoming you soon. Regards,Anand RaneAssistant Front Office Manger

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Anand on Feb 11, 2024
Dear Sir/Madam, Greetings from Fairfield by Marriott Pune Kharadi!Thank you for your review. We look forward to welcoming you soon. Regards,Anand RaneAssistant Front Office Manger

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Vrushali Kummar on May 25, 2019
Dear Guest, Namaste!! Thank you for your valuable feedback I am glad overall you had good experience with our hotel and our team members were able to take care of your stay. We as Marriott are committed to ensure every feedback is taken care, for us to build loyal and repeat customers such as yourself with highest level of satisfaction. Best regards, Vrushali Kummar

4/10 Poor

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience
The stay at Fairfield was the best experience I had till today. I would like to name couple of staff whom I would remember for my life Mr Barot, Mr pandit, managers like kabil, Pratibha, Suraj, Ranjeet, Ankit, debojeet, Kunal, these are the names I could remember and thanks to all the support staff has gone out of the way to help me and my other guest from abroad. Thanks
Stayed 4 nights in Mar 2019
Response from Team Fairfiekd by Marriott Pune on Apr 18, 2019
Dear Guest, Thank you for your review,We look forward to see you soon

8/10 Good

Ameya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Sainath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have booked through Hotels.com Value for money.
Friendly and helpful staff lovely and great impression of hotel. Breakfast was amazing I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future.
Stayed 1 night in Jan 2019
Response from Admin on Jan 28, 2019
Dear Guest, Thank You for your review,We look forward to see you soon Regards Team Fairfield Marriott pune

10/10 Excellent

Rajendra, NJ, US

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly staff. Excellent facility.
Stayed 2 nights in Dec 2018
Response from Team Fairfield Marriott pune on Jan 25, 2019
Thankyou for your feedback Team Fairfield Marriott pune

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business visit stay
Amazing and motivated staff.
Stayed 3 nights in Dec 2018
Response from Mahesh on Dec 19, 2018
Dear Sir / Mam Greetings from Fairfield By Marriott Pune Kharadi !! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Thank you for your excellent rating given to us, which motivates our team to do even better and better and continue giving great service to our valid patrons. Our hotel aims to provide a truly unique experience. We are delighted that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Warm Regards Mahesh Babu

10/10 Excellent

Kalpesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Your hospitality was very nice n especially Mr Nilesh had provide us very good services. Just superb
Stayed 1 night in Oct 2018
Response from Team Fairfield by marriott pune on Oct 31, 2018
Dear Guest, Thank you for your appreciation for Nilesh I have conveyed the same and he has been recognized for job well done.we look for ward to seeing you soon at our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Team Fairfield on Oct 22, 2018
Dear Guest thankyou for your review,we look forward to your next visit with our hotel. Regards Team Fairfield by Marriott Pune Kharadi

10/10 Excellent

Sainath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hospitality
It's a great place to stay. Staff were friendly caring and pleasant.
Stayed 1 night in Jan 2018
Response from Parvez on Feb 7, 2018
Dear Mr. Sainath, Greetings from Caspia Hotel Pune! We are pleased to read that you had a fantastic time in our property. Your compliments about our friendly and caring staff are very valuable as they encourage us to keep improving the quality of our services to exceed your expectations. I will share your comment with the Team. We look forward to welcoming you back again soon. Warm Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017
Response from Parvez on Feb 7, 2018
Dear Guest, Thank you for your rating. We look forward to welcoming you back. Warm Regards,

10/10 Excellent

Bala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hospitality
Lovely property, greatly suited for business. The staff is quite a professional.
Stayed 1 night in Nov 2017
Response from Team Fairfield on Oct 29, 2018
Dear Guest, Thankyou for your review Regards Team Fairfield Marriott Pune

8/10 Good

Ashish, Ahemdabad

Liked: Cleanliness, staff & service, property conditions & facilities
Though hotel is really good and facelites are better , I feel the space is little constraint . Need some good space like sitting on deck , garden , lobby etc. Rooms are too small to relax . Staff is courteous and well behaved . The decor I would say is little old fashioned and too monotonous . Need a international professional to make the atmosphere more live .
Stayed 1 night in Aug 2017
Response from Fairfield Marriott team Pune on Oct 29, 2018
Dear Guest, Your feedback is well noted, We have recently renovated the property. Regards Team Fairfield Marriott Pune

6/10 Okay

Abhishek, Singapore

Liked: Cleanliness
Average experience
Overall, Average experience at Premier Inn Kharadi, Pune. Can't really call it value for money. Will rate it 3/5. Restaurant, room service, breakfast options, wifi etc. need to be improved to qualify it as a good 3.5 star hotel.

8/10 Good

Nilesh

Liked: Staff & service, property conditions & facilities, room comfort
Response from General Manager on Dec 29, 2016
Dear Mr. Nilesh, We thank you for choosing to stay with us during your recent visit to Pune and for sharing delightful feedback about the warm and memorable experience you had at Premier Inn. Your compliments have been conveyed to the entire team and this will certainly motivate us to strive for further excellence.On behalf of our entire Premier Inn Team, we thank you for your patronage and hope to see you again. Warm Regards Arbind Singh

6/10 Okay

sindy, reading uk

Liked: Cleanliness, staff & service
A definite business hotel
Response from Arbind on Nov 21, 2016
Dear Guest, I like to thank you for sharing your delightful feedback on expedia about the warm and memorable experience you had at Premier Inn. Your compliments have been conveyed to the entire team and this will certainly motivate us to strive for further excellence. We are a mid-market segment hotel brand and our room design is standardized globally. I would like to highlight that apart from the standard Premier rooms; we do have Service apartments available which are larger in size and recommend you to try out one for your next visit. We have also taken note of your feedback on the room amenities and have taken the required remedial action. We apologize for the inconvenience caused due to this and assure you of non-recurrence of the same during your future stays with us.On behalf of our entire Premier Inn Team, we thank you for your patronage and hope to see you again. Warm Regards Arbind Singh Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Sep 26, 2016
Dear Guest, I like to thank you for sharing your delightful feedback about the warm and memorable experience you had at Premier Inn. Your compliments have been conveyed to the entire team and this will certainly motivate us to strive for further excellence. On behalf of our entire Premier Inn Team, we thank you for your patronage and hope to see you again. Warm Regards Arbind Singh

6/10 Okay

Verified traveller

Disliked: Staff & service
Response from General Manager on Sep 25, 2016
Dear Guest, I like to thank you for sharing your delightful feedback about the warm and memorable experience you had at Premier Inn. Your compliments have been conveyed to the entire team and this will certainly motivate us to strive for further excellence. On behalf of our entire Premier Inn Team, we thank you for your patronage and hope to see you again. Warm Regards Arbind Singh Hotel Manager