Ratings based on 483 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful resort right on the beach

Posted 30-Jul-2014
Pros: Big clean rooms, big pool and lots of space on the beach to lounge around
Cons: There was never enough umbrellas to keep you under the shade around the pool and on the beach. We were always told to wait until a umbrella was free.
We stayed at this resort all inclusive for 5 nights and everything was great. All the staff were willing to go out of their way to help.
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Nice hotel

Posted 15-Jul-2014
Outstanding service !!!! Specially Alex on the beach and pool,
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, California

Very nice resort

Posted 13-Jul-2014
Pros: Attention given to guests by all staff. Clean & spacious rooms with views. Clean bathrooms in all public areas. Great waiters
Cons: Front desk personnel could be more courteous. Better air conditioning in restaurant or open all doors to get ocean breeze.
Location: Reasonable distance to everything, we took one day for a drive to Punta Mita and downtown. Taxi driver was very nice and knowledgeable about area.
Loved hotel rooms and service in restaurants and around pool is excellent. The cleaning personnel were very courteous and did a great job. The food was very good and waiters and chef did all they could to please us. We wouldn't hesitate to recommend this hotel and hope to return soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome facility, nice staff. Good food.

Posted 10-Jul-2014
Cons: Bartenders at the outside bar were not friendly.
Location: The snorkeling trip to the Las Meritas Islands was not worth it. Boring, long, and not good snorkeling. 140 people go snorkeling together.
Overall, very satisfied. Any complaints are not worth mentioning. The place is as nice as the pics. The staff is great. The drinks were strong.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Jul-2014
My family had a wonderful vacation, I liked the amenities and the staff. Very helpful and approachable. Although it was rainy, we missed out on the fun outdoor parties that the hotel provides, we enjoyed our excursions. I just wish that the hotel would stop these salesmen is selling the properties out there, they are pushy and we felt very uncomfortable with them. We wanted to have a great and relaxing vacation and spend our time with family, not with real estate agents. The conversation we had took us out of our time enjoying.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento, CA

Posted 7-Jul-2014
Went to this hotel for a summer getaway. Definitely recommend the all inclusive option! You save a lot of money that way. The food was great with adequate variety. They even have a good Italian restaurant with good Italian food. The hotel and adjacent beach are beautiful! Do not miss the sunsets. They only negatives I have is: 1- they do try to get you to go to a timeshare seminar when you arrive, but if you tell them no straight away it's completely fine and your vacation won't be infringed on. 2- my shower had a minor issue of not switching from tub to shower completely. 3- be aware of the weather, summer months are their rainy season. I went late June with a forecast of thunderstorms, but it did not affect my day time activities. Yet overall the location, weather and view overcomes these little things. Overall I'd say great hotel and vacation spot!
4 out of 5
Recommended
for Families
by A verified traveller from Phoenix, AZ

Perfect Family Hotel

Posted 5-Jul-2014
Pros: All of the above. Plus, all of the staff were very friendly, professional, accommodating, and showed interest in us enjoying our stay.
Cons: The Wi-Fi was very poor. Cellular reception was very poor. Offsite activities were not explained well.
Location: Driving ATV's in the jungle was awesome.
Great room (1br suite), great beach and ocean, great pool, great food, great things to do onsite.
5 out of 5
Recommended
for Families
by A verified traveller from salinas, ca

Beach hotel

Posted 4-Jul-2014
Would definitely stay again. Staff was so nice and ready to help if anything was needed. A great family property.
5 out of 5
Recommended
for Everyone
by Emma from Los Angels, CA

Beautiful Location

Posted 9-Jun-2014
Cons: The Wi-Fi wasn't working.
Great place to relax!! Went to PV one day but couldn't wait to get back to our hotel. The pool and hotel were beautiful. Loved that every room had its own balcony. The beach was very clean & the water was nice and warm. Food and service was great. They are remodeling one of their restaurant, but once they are done it's going to be a nice addition. The staff was awesome!! Compared to other hotels they did not pressure us to listen to their timeshare presentation, once we said we were not interested they did not bother us. Overall, our stay was amazing!!
5 out of 5
Recommended
for Everyone
by KALEL

Awesome

Posted 6-Jun-2014
Great views, clean hotel and friendly staff. Wish I could live there. The bellboys are friendly and just about everyone speaks English. The pools were clean and the water was warm. The little market was useful and waiting for a taxi was never more than 1 minute.