Ave. Paseo las Moras SN, Fracc Náutico Turistico, Nuevo Vallarta, NAY
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Grounds, pool and lobby are very nice. There is no food and bar options. Just one of each. Scanning of luggage upon arrival is aggravating and insulting to the international traveler. And placing a zig zag exit is just annoying. Please create a welcome entrance and exit. Ridiculous set up.
Gladys
Stayed 1 night in Apr 2024
Response from Ocean Breeze on Apr 15, 2024
Dear Ms. Gladys, Thank you for your feedback. We're glad you enjoyed our grounds, pool, and lobby.Your comments about the entrance and exit layout are duly noted, and we'll explore ways to improve.We appreciate your input and hope to welcome you back for a better experience.
Le agradecemos su elogio. Nos complace saber que tuvo una experiencia excelente. Esperamos volver a verle pronto.
8/10 Good
Violeta, Centennial
Mar 24, 2024
Liked: Property conditions & facilities
Violeta
Stayed 4 nights in Mar 2024
Response from Ocean Breeze Management on Mar 25, 2024
Dear Violeta, We are glad that your experience with us was great. Thank you so much for your review, they are very much appreciated. ¡Hope to see you soon again! It will be a plesure.
Great beach and pool, responsive staff room clean. Woderful staff in restaurant. Would return.
Allan
Stayed 1 night in Mar 2024
Response from Ocean Breeze Management on Mar 25, 2024
Dear Mr. Allan, We are glad that your experience with us was great. Thank you so much for your review, they are very much appreciated. ¡Hope to see you soon again! It will be a plesure.
8/10 Good
Jerry
Mar 21, 2024
Jerry
Stayed 2 nights in Mar 2024
Response from Ocean Breeze on Apr 15, 2024
Estimado Sr. Jerry, Nos complace que haya disfrutado de su estancia con nosotros. Esperamos darle la bienvenida nuevamente en el futuro. ¡Gracias por su feedback!
It’s enough you get to know the staff. And they remember you as well. After the mixup with Expedia the front desk was very helpful big hassle with Expedia was the only issue.
Ronald Kent
Stayed 13 nights in Mar 2024
Response from Ocean Breeze on Mar 19, 2024
Dear Mr. Ronald, Thank you for sharing your feedback. We're glad you found our staff helpful and friendly. We apologize for any inconvenience caused by the Expedia mix-up. Your comments help us improve, and we hope to welcome you back soon for a seamless stay.
Dear Gary, We greatly appreciate your kind words! It's fantastic to hear that you enjoyed the beach experience. Should you need anything else or have any further feedback, please don't hesitate to reach out. Thank you for choosing us!
8/10 Good
Kathleen
Feb 27, 2024
Liked: Property conditions & facilities
Kathleen
Stayed 10 nights in Feb 2024
Response from Ocean Breeze Management on Feb 28, 2024
We are glad that your experience with us was great. Thank you so much for post. Hope to see you soon again! It will be a plesure.
Response from Ocean Breeze Management on Feb 15, 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the beautiful location and wonderful ocean view at our hotel. Providing memorable experiences is our priority, and your positive feedback means a lot to us.Thanks for choosing Ocean Breeze Hotels.
8/10 Good
Susan and Garry
Feb 7, 2024
Susan and Garry
Stayed 1 night in Feb 2024
Response from Ocean Breeze on Mar 20, 2024
We are glad that your experience with us was great. Thank you so much for your review, they are very much appreciated. ¡Hope to see you soon again! It will be a plesure.
We are glad that your experience with us was great. Thank you so much for your comments, they are very much appreciated. ¡Hope to see you soon again! It will be a plesure.
We are glad that your experience with us was great. Thank you so much for your comments, they are very much appreciated. ¡Hope to see you soon again! It will be a plesure.
Our room had a great view. Nice beach. Common areas very nicely decorated. Good security check entering the property.
Linda
Stayed 2 nights in Jan 2024
Response from Ocean Breeze on Jan 16, 2024
We are glad that your experience with us was great. Thank you so much for your comments, they are very much appreciated. ¡Hope to see you soon again! It will be a plesure.
Apreciamos mucho su puntuación, nos da mucha satisfacción saber que ofrecemos un excelente servicio. Agradecemos mucho sus comentarios. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
10/10 Excellent
Curtis
Nov 25, 2023
Curtis
Stayed 10 nights in Nov 2023
Response from Ocean Breeze on Jan 2, 2024
Apreciamos mucho su puntuación, nos da mucha satisfacción saber que ofrecemos un excelente servicio. Agradecemos mucho sus comentarios. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
Apreciamos mucho su puntuación, nos da mucha satisfacción saber que ofrecemos un excelente servicio. Agradecemos mucho sus comentarios. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
8/10 Good
Verified traveller
Nov 6, 2023
Liked: Cleanliness, room comfort
Verified traveller
Stayed 1 night in Nov 2023
Response from Ocean Breeze on Nov 6, 2023
Apreciamos mucho su puntuación, nos da mucha satisfacción saber que ofrecemos un excelente servicio. Agradecemos mucho sus comentarios. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
Property is beautiful and clean. Staff very helpful and attentive.
claudia
Stayed 2 nights in Oct 2023
Response from Ocean Breeze on Oct 12, 2023
Estimada Sra Claudia, Apreciamos mucho su puntuación y comentario, nos da mucha satisfacción saber que ofrecemos un excelente servicio. Agradecemos mucho sus comentarios. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
6/10 Okay
Treena
Oct 3, 2023
Treena
Stayed 2 nights in Sep 2023
Response from Ocean Breeze on Oct 4, 2023
Estimado Sr. Antonio, Apreciamos mucho su puntuación, nos da mucha satisfacción saber que ofrecemos un excelente servicio. Agradecemos mucho sus comentarios. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
Estimada Srita. Alin, Apreciamos mucho su puntuación, los tomaremos en cuenta para seguir ofreciendo un excelente servicio. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
10/10 Excellent
Veronica
Jul 26, 2023
Liked: Amenities
Excellent staying
Veronica
Stayed 2 nights in Jul 2023
Response from Ocean Breeze on Jul 27, 2023
We are glad that your experience with us was great. Thank you so much for your comments, they are very much appreciated. ¡Hope to see you soon again! It will be a plesure.
The only thing I didn't like is that it didn't have public parking, I had to leave the car and wait 30 minutes to pick it up, that's the only thing I didn't like about that hotel
Francisico
Stayed 2 nights in Jul 2023
Response from Ocean Breeze on Jul 27, 2023
Dear Mr. Francisco, thank you so much for your comments, they are very much appreciated. We have shared your comments with our management to be review and help us improve our services and experiences in our hotels. Sincerely,
6/10 Okay
Bruce
Jul 25, 2023
Bruce
Stayed 4 nights in Jul 2023
Response from Ocean Breeze on Aug 15, 2023
Estimada Sr. Bruce, Apreciamos su puntuación, nos ayudará a mejorar nuestro servicio. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
There are staff that need work on their customer service to be specific the receptionist. I was attended by a man name Oscar and didn't feel welcome what so ever. The other staff were lovely.
Nicole
Stayed 2 nights in Jul 2023
Response from Ocean Breeze on Jul 18, 2023
Dear Mrs. Nicole, thank you so much for your comments, they are very much appreciated. We have shared your comments with our management to be review and help us improve our services and experiences in our hotels. Sincerely,
8/10 Good
sarah
Travelled with family
Jul 17, 2023
The customer service was great. We liked the place. The rooms could use some upgrade. Our sliding door didn’t close all the way and underneath the sink was dirty. It didn’t affect our stay but might consider staying here again because of the rooms
sarah
Stayed 3 nights in Jul 2023
Response from Ocean Breeze on Jul 17, 2023
Dear Mrs. Sarah, thank you so much for your comments, they are very much appreciated. We have shared your comments with our management to be review and help us improve our services and experiences in our hotels. Sincerely,
10/10 Excellent
Jerry
Jul 16, 2023
Jerry
Stayed 2 nights in Jul 2023
Response from Ocean Breeze on Sep 4, 2023
Estimado Sr. Jerry, Apreciamos mucho su puntuación, los tomaremos en cuenta para seguir ofreciendo un excelente servicio. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
Everybody was nice and friendly. The hotel was very clean. It needed more options for outside shopping and eating
Sarah Renee
Stayed 3 nights in Jul 2023
Response from Ocean Breeze on Jul 14, 2023
We are glad that your experience with us was great. Thank you so much for your comments, they are very much appreciated. ¡Hope to see you soon again! It will be a plesure
10/10 Excellent
Lynn
Jul 8, 2023
I have been staying here for over 15 years and it is still as nice as it was back then. Stayed two weeks and never left the property. Highly recommend
Lynn
Stayed 12 nights in Jun 2023
Response from Ocean Breeze on Jul 10, 2023
Dear Mrs Lynn, We are glad that your experience with us was great. Thank you so much for your comments, they are very much appreciated. ¡Hope to see you soon again! It will be a plesure
We are glad that your experience with us was great. Thank you so much for your comments, they are very much appreciated. ¡Hope to see you soon!
4/10 Poor
Coco
Travelled with group
Jul 4, 2023
There was lots of construction noise dirt traffic! They promised to move us and every day they had an excuse for keeping us in a room right on the construction! Very bad restaurant on site.
Coco
Stayed 7 nights in Jun 2023
Response from Ocean Breeze on Jul 4, 2023
Dear Mrs. Coco, thank you so much for your comments, they are very much appreciated. We have shared your comments with our management to be review and help us improve our services and experiences in our hotels. Sincerely,
8/10 Good
Ulises
Travelled with family, Travelled with family and small children
Only complain is that the AC did not cool enough. It reached 21 C at night which was confortable enough but during the day It never came lower than 25 C
Ulises
Stayed 5 nights in Jun 2023
Response from Ocean Breeze on Jul 4, 2023
Dear Mr Ulises, thank you so much for your comments, they are very much appreciated. We have shared your comments with our management to be review and help us improve our services and experiences in our hotels. Sincerely,
Estimado Sr. Ian, Apreciamos mucho su puntuación y comentario, los tomaremos en cuenta para seguir ofreciendo un excelente servicio. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
8/10 Good
Cristina
Jun 9, 2023
Cristina
Stayed 3 nights in Jun 2023
Response from Ocean Breeze on Jul 4, 2023
Estimada Srita. Cristina, Apreciamos mucho su puntuación, los tomaremos en cuenta para seguir ofreciendo un excelente servicio. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
We are glad that your experience with us was great. Thank you so much for your comments, they are very much appreciated. ¡Hope to see you soon!
8/10 Good
Carmen
Apr 14, 2023
Carmen
Stayed 2 nights in Apr 2023
Response from Ocean Breeze on May 4, 2023
Estimada Srita. Carmen, Apreciamos mucho su puntuación, tenemos la satisfacción de saber que ofrecemos un excelente servicio. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
8/10 Good
Margaret
Apr 8, 2023
Margaret
Stayed 3 nights in Apr 2023
Response from Ocean Breeze on Apr 17, 2023
Estimada Srita. Margaret, Apreciamos mucho su puntuación, tenemos la satisfacción de saber que ofrecemos un excelente servicio. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
Dear Mrs. Brittany We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Best regards,
8/10 Good
Gary
Mar 25, 2023
Gary
Stayed 1 night in Mar 2023
Response from Ocean Breeze on Apr 17, 2023
Estimado Sr. Gary, Apreciamos mucho su puntuación, tenemos la satisfacción de saber que ofrecemos un excelente servicio. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
10/10 Excellent
Bentley
Mar 24, 2023
Bentley
Stayed 8 nights in Mar 2023
Response from Ocean Breeze on Apr 17, 2023
Estimado Sr. Bentley, Apreciamos mucho su puntuación, tenemos la satisfacción de saber que ofrecemos un excelente servicio. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
8/10 Good
MaraDiana
Travelled with family
Mar 21, 2023
Liked: Cleanliness, staff & service
I enjoyed the stay because it was quiet and safe. The staff was super nice and helpful. They have games and events at the pool area. The hotel is highly clean.
The only thing that bothered me was the room conditions. A bit old school. The bathtub was already cracked and had some weird stains. The toilet kept running. Unusual for such new area. Nevertheless, I was happy. My daughter and I had a great time. Cute restaurants around the area.
MaraDiana
Stayed 4 nights in Mar 2023
Response from Ocean Breeze on Mar 27, 2023
We are glad that your experience with us was great. Thank you so much for your comments, they are very much appreciated. ¡Hope to see you soon!
Bell Boys were great, especially Jorge. Joy squad were very entertaining. Manny, Funny, Josie, Luis , Brittney. Older building with lots of charm. Front desk did wonderfully. Just remember your in there country, relax and enjoy a Mexican minute.
Mark
Stayed 14 nights in Mar 2023
Response from Ocean Breeze on Mar 27, 2023
We are glad that your experience with us was great. Thank you so much for your comments, they are very much appreciated. ¡Hope to see you soon!
Dear Guest, thank you so much for your comments, they are very much appreciated. We have shared your comments with our management to be review and help us improve our services and experiences in our hotels. Sincerely,
4/10 Poor
Deanna
Feb 28, 2023
Deanna
Stayed 5 nights in Feb 2023
Response from Ocean Breeze on Mar 27, 2023
We are glad that your experience with us was great. Thank you so much for your rate, they are very much appreciated. ¡Hope to see you soon!
We were so very pleased with everything this property had to offer. The views, staff and food were out of this world❣️❣️
diane
Stayed 4 nights in Feb 2023
Response from Ocean Breeze on Feb 27, 2023
Dear Ms Diane, thank you so much for your comments, they are very much appreciated. We have shared your comments with our management to be review and help us improve our services and experiences in our hotels. Sincerely,
We got to the hotel at 315pm and was told that check in started at 500pm. (RESERVATION SAID CHECK IN STARTS AT 300PM) After waiting and checking we finally got in the room at 515pm.
Richard
Stayed 1 night in Feb 2023
Response from Ocean Breeze on Feb 27, 2023
Dear Mr. Richard, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Best regards,
Estimada Srita. Brenda, Apreciamos mucho su puntuación, tenemos la satisfacción de saber que ofrecemos un excelente servicio. ¡Esperamos tenerle pronto de vuelta! Saludos cordiales
Great place ,older crowd. Great staff , safe , good location , recommended for people , that want a quite place , they let you make or bring your own drinks for pool . Helped me on . A budget so i can come next year
Anthony
Stayed 3 nights in Feb 2023
Response from Ocean Breeze on Feb 20, 2023
Dear Mr. Anthony, thank you so much for your comments, they are very much appreciated. We have shared your comments with our management to be review and help us improve our services and experiences in our hotels. Sincerely,