- Welcome - Already a member? [ Sign In ]
- My Itineraries
- My Account
- Customer Support
- Feedback
- Français
PHOTOS
GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsProperty Amenities
In addition to a full-service spa, Mayan Palace Nuevo Vallarta Resort features a golf course and an outdoor pool. Dining options at the resort include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is available for a surcharge.
This Nuevo Vallarta resort also offers a health club, a fitness facility, and a sauna. Parking is available onsite for a surcharge.
Room Amenities
Rooms
Mayan Palace Nuevo Vallarta Resort offers 499 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Televisions come with premium cable channels.
Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and direct-dial phones with voice mail; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and wake-up calls can be requested.
Renovations and Closures
The property is undergoing renovations. The following areas are affected:
Every effort will be made to minimize noise and disturbance.
This information supersedes all other information in this property's description that relates to these amenities.
Dining
Mayan Palace Nuevo Vallarta Resort has a restaurant serving breakfast only. 24-hour room service is available.
Renovations and Closures
The property is undergoing renovations. The following areas are affected:
Every effort will be made to minimize noise and disturbance.
This information supersedes all other information in this property's description that relates to these amenities.
Recreation
A golf course and a health club are featured at the resort. In addition to an outdoor pool, other recreational amenities include a sauna, a steam room, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 6 results (of 6)
out of 6 reviews
“Quiet, Relaxing Hotel”
Quiet, spotless. Half hour bus ride from town. Food was resonable. Very nice grounds. no pedelers.
“Great Hotel, Excellent Location, Minor Issues”
My first impression of this hotel was good but rapidly offset by the way how I was treated at the front desk. I don't expect many foreign tourists to face this issue but I was treated cold and indifferently. I did not receive the welcome packet that all my friends did, which caused me some grief at the time when I tried to access some of the facilities. I associate this treatment at check in, to the fact that, even though I live in the US, I was considered a 'National' since I am of Mexican origin. The stay itself and the facilities were excellent! Great pool, bar, events, etc. The location is very good since it is half way between Puerto Vallarta and some of the beaches I like North of the hotel. We had an issue where the toilet was not flushing properly, which was never taken care of, but with a little patience and 3-4 flushes at the time, we could go on with our happy stay.
“'will recommend”
Very impressive and clean. will highly recommend it.
“Mayan Palace”
Nice place, great cleaning service, decent food, good time. Would go back again!
“Hotel is great; Watch out for the Time Share Sales Pitch!”
All in all the hotel was great as was the service staff. BUT, the property is actually a time share resort. Since Wyndam purchased the Mayan Palace, Wyndam has been offering the unused timeshares on Expedia. When you check in, the time share sharks push you relentlessly to get you into a 90 minute tour by offering you a free breakfast (which they sit with you during and talk on and on), a 10% discount on your room charges, modest cash back, excursion discounts and tequila. The 90 minute tour is actually 5-6 hours of pressure sales (when one sales person isn't getting anywhere, they send in another and another) also they will offer you alcohol to loosen you up while they have you in their sales room. They hold your certificate of promised gifts hostage until you give in or say for the 500th time that your just here for the free gifts. Even then, this isn't the end. I went to make sure that my bill was actually 10% off, get the promised cash back and the other gift and I got shuffled around from desk to desk until I had to check out. I had no luck getting anything once state side. Advice: The hotel is nice but just say no to even going on the "90-minute" tour. It ruins 2 days of your vacation.
“I paid money to be bombarded by timeshare salespeople...”
yo
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by 
, the world's leading source of hotel reviews.
, the world's leading source of hotel reviews.
Showing 1 - 6 results (of 6)
The preferred airport for Mayan Palace Nuevo Vallarta Resort is Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 3.9 km / 2.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
