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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
In addition to an outdoor pool, Holiday Inn Puerto Vallarta provides a spa tub, a sauna, and a fitness facility. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.
Business amenities at this 3-star property consist of a business center, audio-visual equipment, and a meeting/conference room. Event facilities include conference/meeting rooms, small meeting rooms, and banquet facilities. This Puerto Vallarta hotel also offers a rooftop terrace, spa services, and a children's club. Complimentary parking is available on site.
Holiday Inn Puerto Vallarta has designated areas for smoking.
Room Amenities
Rooms
Holiday Inn Puerto Vallarta offers 220 air-conditioned accommodations with safes and coffee/tea makers. Balconies open to ocean, garden, or pool views. A pillow menu is available. Televisions come with satellite channels and complimentary TV Internet access.
Rooms are equipped with wireless Internet access. Business-friendly amenities include phones with voice mail. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
Holiday Inn Puerto Vallarta has a restaurant on site. Room service (during limited hours) is available.
Recreation
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 10 results (of 28) · See more Holiday Inn Puerto Vallarta reviews
out of 28 reviews
“Family Vacation with Teens from Chicago”
We (with our 15 & 17 yr olds) travel frequently and have been to most beaches in Mexico and the Caribbean. We were nervous about staying at the HI(3 star). We typically stay at 5 & 4 star. The location and beach were most important to us, and we were not disappointed. The bus stop is right outside of the hotel and 5 min. bus ride to downtown for .20 each. Our kids liked going downtown each night and are picky eaters so we did not do all-inclusive. We walked across the street to Sorianos (grocery store) to buy a cooler to pack alcohol and soda for the beach (HI welcomed it). We did pre-purchase the daily breakfast buffet and it was worth it! If you walk 100 yds north on the beach and take the HI free boogie board rentals, you can get some awesome waves! We rode the bus to Wal-Mart to get on the bus to Sayulita (1 hr from HI). The waves are perfect for learning how to surf. We took a boat from our beach at HI for a 45 min boat ride near Isla Marietas 12/22/08 to see six very active whales jumping out of the water and slapping their fins on the water. It was AMAZING! Worth the trip for me! I rated the room comfort a 3 because the beds were rock hard. We had a great view of the beach, but were too close to the Lobby Bar and had to sleep with earplugs every night, as the music and noise goes till 2 am every night! I would give up the view for peace and quiet next time. On your way home, stop for awesome tacos across the street from the airport at Taco Robert for .30 each.
“Good times”
Right on the beach. Great breakfast in the outdoor restaurant--easy access to bus service for downtown or anywhere you want to go.
“I will choose this hotel again”
None
“Good Value for the money”
We stayed at this hotel because the rates were very good. The building itself is starting to show its age in spite of having been renovated about 2 years ago but it is adequately maintained and clean. The rooms were clean, and the beds comfortable, the air conditioning in the room work very well and the controls were accurate. The staff was amazing and all the employees we interacted with went out of their way to please us and make us comfortable, but that could be said of pretty much all people in Vallarta, extremely friendly people. The pool could have been cleaner but it was quite busy, so that would have been a challenge anyways, We only tried the restaurant by the pool and we did not choose the all-inclusive option but the a-la-carte offerings were varied, tasty and the portions were of good size. Overall we would recommend this hotel as good value for your money.
“Pleasant Stay”
The service is good at the Holiday Inn. Rooms were adequate--definitely nothing fancy. The rooms were also clean. I was also really satisfied with the quality of the food served.
“It is what it is.”
This hotel is moderately priced so I got what I paid for. It was my third time at this hotel and I would return. It allows me to relax in the warm sun without paying for amenities I don't need.
“we'd definetly go back, and bring friends!”
Overall a great experience!, the location was excellent, the views from our balcony were beautiful, the peace and quiet in the evening, the amazing pool design.. i could go on and on. this is definetly a great bang for your buck. we enjoyed everything about our week there, except for the service. the hotel staff was rude and basically ignored us during check in, check out and anytime I called to ask a question. I dont speak spanish but i tried my best and communicating with all the staff there was difficult, they speak english reasonably but still we couldnt understand each other, i had to ask other guests around me when i had a question. The waitstaff at the restauruant outside ignored us too, and they kept taking our silverware when we'd go to get buffet food, so we'd have to ask for more, and finally steal some from other tables when they never returned. I know that good decent service is a big part of the quality of a hotel, but honestly we had such a pleasent time there and enjoyed everything else about it that we'd still go back, and recommend it to friends. We just returned and already we are making plans to go next year same time!
“Luxury for a budget traveler”
The hotel was great; bright and colorful pool area in a blooming garden, surrounded by several bars/restaurants and located straight on the beach. Couldn't have been better! The service was good, 24/7 and they had lots of program organized for their guests. The only negative aspect we found was not having a fridge in the room, even the smallest box to store our own water. Not having chosen all inclusive we ended up having to buy a cooler and running in and out during the days, checking on the ice (/water). Otherwise it was a mere pleasure!
“great place to vacation for all ages.”
Staff super nice and helpful. Grounds- pool and beach well kept and clean. Beds super hard!!! Bathrooms have very poor lighting. But if you want quiet slightly secluded beach resort this is your place. Didn't like having to get a taxi to go out for supper every night. All the fares were different- banditos!!!
“very good service but...”
I reserved a room with king siza bed for two nights. when i check in they game me a two queen bed room I complain but they did not change my room until the next day. apart from that little thing the hotel is very good, great location, good service, clean room. I think it gives a lot for little money.
TripAdvisor Traveller Rating:
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Showing 1 - 10 results (of 28) · See more Holiday Inn Puerto Vallarta reviews
The preferred airport for Holiday Inn Puerto Vallarta is Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 4 km / 2.5 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
