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out of 55 reviews
“Love Grand Velas!!!”
This was our 2nd time staying. We love the resort, and it was just as good as we remembered. The staff is amazing, the food is delicious, and the resort is beautiful.
“Best trip ever!”
The hotel and the service providers are top notch. This was the first time we had booked and all inclusive and I was extremely satisfied with the service that we received. The pool waiters were the best! Most of the time we didn't even have to ask for our next drink as Alfredo was there with another before the alst one ran out! Night life was pretty non-existent. We were there to relax so that did not bother us but idf you are there to party this is not the place for it! The only thing that I did not like was that the pools all closed at 8:0pm, then there wasn't anything else to do.
“Great Honeymoon”
My wife and I went to Grand Velas for our honeymoon and had an excellent time. The service is excellent on all fronts. The hotel was not very full during the week so the service was especially prompt at the pool and in the restaurants. The food and drinks were all excellent. The view from the rooms was magnificant.
“Will definitely recommend”
Resort was great. We will definitely go back next time we are in Puerto Vallarta.
“GREAT PLACE”
very very nice place to go and rest! very clean and everyone was as nice as they could be! and all the fooo OMG!! wonderful GO!! have a great time
“Puerto Vallarta's Best Hotel!”
I was really impressed by the hotel's appearance, cleanliness, service was by the far most impressive and better than any hotel in the U.S. I stayed at the Four Season's Maui and this hotel was far better.
“Amazing Resort”
My Wife and I went the week after 4th of July. We were greeted by the staff upon exiting our cab and seated in the lobby with cold drinks while they arranged our registration. From this point until we departed we received the best service I've ever had in a hotel. Room - We had the Ambassador Penthouse. If you want to entertain a group without having them inside your main room this is the way to go. The separate / private jacuzzi area can accomodate a good sized group and has its own restroom. Combine this with the 24 hour suite service and bottle service and you have the makings of a nice party. Pool - Simply amazing. Look for Cecilio at the pool bar. He'll remember your name and greet you with your favorite beverage throughout your stay. Beach - The beach is clean and quiet. There are a few vendors who have licenses from G.V. to be on the beach, but they are not obtrusive. Restaurants - Our favorite was the Mexican cuisine; though the food is more like that of Spain than typical Mexican. Great seafood and meats with a spicy touch. Our least favorite was the French one. The lighting was bad, the food was not that good, and the staff there seemed to have adopted the French snobiness. Spa - Some have noted that it's a bit pricey. Book a massage and allow yourself time to indulge in the steam rooms and wet areas; it's worth the price.
“Fabulous resort!”
This was our first family vacation with our 16 month old son. My husband and I wanted a 5 star resort that would not be too stuffy or uncomfortable with our toddler..Grand Velas was perfect! Our room was HUGE-separate living area from the bedroom..The pool was great..so much privacy..the service & the food were excellent (we liked the food at Frida the most) I would HIGHLY recommend this resort
“Best Place To Relax!”
Absolutely LOVE this hotel. We've been back 3 times, and it's always wonderful. We go there mainly for relaxation. Beach is beautiful, and white sands go for miles. The food is not our favorite, but they are so accommodating, that they will bend over backwards to make you happy. No nightlife, but they have bars, etc. It just depends on what you want in a vacation. We go on many trips with tours, excursions, etc. but this is where we go to unwind and relax.
“Excellent Resort”
We had a fantastic stay for our honeymoon. Can't wait to visit next year. Beautiful resort and great rooms. French resturaunt was just ok but everything else was great.
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