Ratings based on 45 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles, CA

5 Star Stay at The Four Seasons

Posted 19-May-2015
Pros: Service is second to none and the grounds are truly amazing.
Cons: It's a shame when 5 star hotels fall short with some of the room amenities - the irons always seem to be of the average kind - a small gripe.
As our first trip to Mexico and our first stay at the Four Seasons we weren't 100% sure what to expect. As soon as you arrive you realise this is paradise found. Warm, welcoming staff offer the best service you are ever likely to have, and the hotel grounds (within a gated community) sprawl with never ending lush greenery and inviting pools and beaches. The on-site restaurants are world class and the options for activities each day seem endless. The rooms are comfortable when you eventually peel yourself away from the pool loungers. Highly recommend and can't wait to go back.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Mexico City

Unique beach location in Mexico

Posted 6-May-2015
I had a great experience at the hotel. The Four Seasons staff is best in class and will cater to all your needs. My son had a ton of activities and never had a dull moment. The food is fantastic... A bit expensive but well worth the price..the beach is perfect and very clean.
3 out of 5
by A verified traveller

Great Location

Posted 5-Apr-2015
Pros: Location and landscape
Cons: Refurbishing rooms
Excellent for kids. Excellent beaches. Staff needs additional training but there are many exceptions. Front desk very courteous. Concierge some good some need training. Pool service requires new procedures and training. Nobody in staff recognized Expedia for upgrades even considering I am a returning customer of Four Seasons (5th time stay at a hotel of 4 seasons chain).
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Mar-2015
Beautiful hotel, amazing staff! Everything was great! Would diffently reccomend it to my friends!
5 out of 5
Recommended
for Couples
by A verified travellerfrom Dallas, TX

Quiet slice of paradise

Posted 12-Feb-2015
Pros: Location, food, and SERVICE
Location: golf, spa, horse back riding, surfing, kayaking, whale watching
My girlfriend and I are 29 years old and were looking for a quiet beach with amazing service to enjoy each other's company and this place was perfect. The service was second to none and the food was amazing. We also liked that we were the youngest people there so there wasn't any beer funneling or annoying kids running around. We went in February and had the run of the place. Anywhere we wanted to be on the beach was free and the best views at each restaurant were always available when we were seated. I highly recommend the Four Seasons in Punta Mita for anyone looking for privacy and impeccable service.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom mexico

Agradable

Posted 29-Jan-2015
Lo único que no me gusto mucho fue la comida el bufet del desayuno esta pésimo para el precio hay otros hoteles que no son caros y están mejor
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jan-2015
Almost too much staff. A little creepy. Other than that, perfect.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom CA

BabyMoon, total comfort and amazing service

Posted 17-Jan-2015
Punta Mita is a very peaceful place. Not only are the beaches gorgeous but the hotel is great. The service is beyond good. They seem to read you mind as to what you need. Little treats througout the day are passed around such as iced coffee, smoothies, fruit, icecream and endless supply of bottled water. The only thing to know is that if you are pregnant the hotel won't allow you to participate in any of the water activities. I know they are looking out for you but mostly they just need to protect themselves of any risks. It was frustrating but understandable. Overall we had a very memorable time at the Four Seasons.
2 out of 5
by A verified travellerfrom San Diego, CA

Odd experience - not for us

Posted 16-Jan-2015
Pros: Good food, pleasant staff and comfortable beds.
Massive complex, everything looks the same, way too manicured (you'd never know you're in Mexico, let alone the jungles of PV area), small rooms, and EXTREMELY dated bathrooms. For the price point, much better options in the area. One of the locals said he heard this is what Orange County, CA looked like. Pretty much. Why pay 1k+ per night when you could be anywhere? Not for us.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom OC, CA

The Best

Posted 15-Jan-2015
The property was marvelous. The staff treated us like family. The food at the various restaurants was outstanding.